New South Wales Consolidated Acts

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DENTAL PRACTICE ACT 2001 - SECT 58

How complaints are dealt with

58 How complaints are dealt with

(1) When a complaint is referred to the Committee, the Committee is to investigate the complaint and may in any particular case encourage the complainant and the dental care provider against whom the complaint is made to settle the complaint by consent.
(2) The Committee may obtain such dental, medical, legal, financial or other advice as it thinks necessary or desirable to enable it to exercise its functions.
(3) Any such advice obtained by the Committee may not, unless otherwise ordered by the Board, be admitted or used in any civil proceedings before a court and a person may not be compelled to produce the advice or to give evidence in relation to the advice in any such civil proceedings.
(4) The Committee may not determine a complaint referred to it except by settlement by consent.
(5) The Committee is to make a report to the Board on a complaint referred to it whether or not it is able to effect settlement of the complaint by consent.



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