New South Wales Consolidated ActsIn addition to any ground on which the Ombudsman may investigate a community services complaint under the Ombudsman Act 1974 , the Ombudsman may investigate any such complaint if it appears to the Ombudsman that:
(a) the complaint raises a significant issue of public safety or public interest, or
(b) the complaint raises a significant question as to the appropriate care or treatment of a person by a service provider.