New South Wales Consolidated Acts

COMMUNITY SERVICES (COMPLAINTS, REVIEWS AND MONITORING) ACT 1993 - SECT 26

26 Can a complaint be withdrawn?

(1) A complainant may withdraw a community services complaint at any time by notice in writing to the Ombudsman.

(2) On the withdrawal of a complaint, the Ombudsman may cease to deal with it or may continue to deal with the matter the subject of the complaint if it appears to the Ombudsman that:

(a) the matter raises a significant issue of public safety or public interest, or

(b) the matter raises a significant question as to the appropriate care or treatment of a person by a service provider.