New South Wales Consolidated Acts(cf Sydney Water Act 1994 , section 14)
(1) An operating licence is subject to the terms and conditions determined by the Minister, which must include terms or conditions under which the Corporation:(a) is required to ensure that its water supply and sewage management services meet the quality and performance standards specified in the operating licence in relation to water quality, service interruptions, pricing and other matters determined by the Minister and set out in the operating licence, and(b) is required to belong to an industry ombudsman scheme approved by the Minister for the purposes of this Act, and(c) is required to compile indicators of the direct impact on the environment of the Corporation’s activities:(i) to enable preparation of an annual report on the Corporation’s performance, and(ii) to provide information for a year to year comparison in relation to the Corporation’s performance in this area.
(2) The terms and conditions of the operating licence are to make provision for the preparation of operational audits by IPART.
(3) The regulations may make provision for or with respect to the establishment and operation of the industry ombudsman scheme referred to in subsection (1) (b).
(4) Nothing in this section enables an operating licence to authorise or require the Corporation:(a) to construct, operate, manage or maintain water supply or sewage management works, or(b) to provide water supply and sewage management services, or(c) to provide, operate, manage or maintain a stormwater drainage system,on, or for the benefit of, land situated outside its area of operations.
(5) While the Corporation is a water supply authority:(a) its exercise of functions under the Water Management Act 2000 is subject to the terms and conditions of its operating licence, and(b) its exercise of functions under its operating licence is not limited by section 293 (2) of that Act, and(c) it is not subject to section 294 of that Act.