New South Wales Consolidated Acts

FREEDOM OF INFORMATION ACT 1989 - SECT 19

19 Incomplete and wrongly directed applications

(1) An agency shall not refuse to accept an application merely because it does not contain sufficient information to enable the document to which it relates to be identified without first taking such steps as are reasonably practicable to assist the applicant to provide such information.

(2) If an agency is unable to deal with an application because the document to which it relates:

(a) is not held by the agency but is, to the knowledge of the agency, held by another agency, or

(b) is held by the agency but is more closely related to the functions of another agency,

the agency shall take such steps as are reasonably practicable to assist the applicant to direct the application to the other agency.