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TELECOMMUNICATIONS (CONSUMER PROTECTION AND SERVICE STANDARDS) ACT 1999 - SECT 139
Protection schemes for protected payments--alternative supply of standard carriage services
(1) The ACA may, by written instrument, formulate a scheme that requires a
carriage service provider bound by the scheme to enter into and maintain a
legally enforceable arrangement aimed at ensuring that, if:
(a) a residential
customer of the provider makes a protected payment to the provider; and
(b) at any time during the minimum service period for that payment, the
provider fails to supply standard carriage services to the customer;
the customer:
(c) is supplied, during the remainder of the period,
with standard carriage services that are equivalent to the standard
carriage services that the provider has not supplied; and
(d) is not required to pay more for the supply of those equivalent
services than the customer would have had to pay had the provider
supplied them.
(2) A scheme formulated under subsection (1) is a disallowable instrument for
the purposes of section 46A of the Acts Interpretation Act 1901 .
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