Commonwealth Numbered Acts Commonwealth Numbered Acts(1) If, at a particular time, a carriage service provider first has reason to believe that an event has occurred that is reasonably likely to result in the carriage service provider being liable to pay damages to a particular customer under section 116, then, within 14 days after that time, the carriage service provider must decide whether to accept that liability.
(2) In making a decision under subsection (1), the carriage service provider must have regard to whether there is any reasonable basis for the carriage service provider to dispute the liability.
(3) If a carriage service provider makes a decision under subsection (1) to accept, or not to accept, a liability to pay damages to a particular customer, the carriage service provider must give the customer written notification of the decision within 14 weeks after the decision is made.
Crediting customer account
(4) If:
(b) the liability is to be discharged by giving the customer a credit in an account the customer has with the carriage service provider;
(d) if paragraph (c) does not apply, but it is practicable for the carriage service provider to give the customer the credit within that 14-week period and in time for the customer to be notified of the credit in the second bill sent to the customer during that period--by giving the customer the credit in time for the customer to be notified of the credit in that bill.
(5) If:
(b) the liability is not to be discharged by giving the customer a credit in an account the customer has with the carriage service provider;
Customer
(6) If the customer dies, a reference in this section to the customer includes a reference to the legal personal representative of the customer.
Transitional
(7) The reference in subsection (1) to a particular time is a reference to a particular time after the end of the period of 12 months beginning on the date of commencement of this section.