Commonwealth Consolidated Regulations(1) A person is eligible for a crisis payment if:
(a) the person has left, or cannot return to, his or her home because of an extreme circumstance; and
(b) the extreme circumstance makes it unreasonable to expect the person to remain in, or return to, the home; and
(c) the person has established, or intends to establish, a new home; and
(d) when the extreme circumstance happened, the person was in Australia; and
(e) the person contacts the Department, or claims the crisis payment, within 7 days after the extreme circumstance happened; and
(f) on the day on which the contact happens, or the claim is lodged, the person:
(i) is in severe financial hardship; and
(ii) has made a claim (whether on the same day or on an earlier day) for a pension entitlement and is eligible for the pension entitlement; and
(g) in the 12 months before the day on which the claim is made, no more than 3 crisis payments for which the person was eligible under this regulation or regulation 6A have been payable to the person.
Note Examples of extreme circumstances as a result of which a person would be eligible for crisis payment are the person's house being burnt down, or the person being subjected to domestic or family violence.
(2) For paragraph (1) (e), an extreme circumstance that is a continuing circumstance is taken to have happened when the circumstance first happened.
(3) A person is not eligible for a crisis payment for an extreme circumstance if the Commission is satisfied that the extreme circumstance was brought about in order to obtain a crisis payment.
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