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NATIONAL CONSUMER CREDIT PROTECTION REGULATIONS 2010

- made under the National Consumer Credit Protection Act 2009

Table of Provisions

CHAPTER 1--Preliminary

  • 1 Name of Regulations
  • 3 Definitions
  • 4 Meaning of associate
  • 4A Debt management services
  • 4B Meaning of debt management assistance
  • 4C Meaning of credit reporting assistance
  • 4D Small amount credit contracts--credit limit increase to cover fees
  • 5 Prescribed orders
  • 6 Forms

CHAPTER 2--Licensing of persons who engage in credit activities

PART 2-1--AUSTRALIAN CREDIT LICENCES

  • 7 How to get an Australian credit licence--requirements for a foreign entity to appoint local agent
  • 7A When licence may be granted--continuous credit activity
  • 8 How to get an Australian credit licence--streamlined process for particular classes of applicants
  • 9 The conditions on the licence
  • 9AA The conditions on the licence--special purpose funding entity
  • 9AB Conditions for licensee--referrals
  • 9A Conditions for unlicensed carried over instrument lender--credit register
  • 10 Obligations of licensees--alternative dispute resolution systems
  • 11 Obligations of licensees--foreign entity must continue to have local agent
  • 11A Obligations of licensees--cooperation with AFCA
  • 12 Obligations of licensees--requirements for compensation arrangements
  • 12A Obligations of licensees--breaches of certain civil penalty provisions not required to be reported to ASIC
  • 12B Obligations of licensees--breaches of certain key requirements not required to be reported to ASIC
  • 13 Obligations of licensees--offence in relation to failure to cite licence number in documents
  • 14 Obligations of licensees--who compliance certificate must be signed by
  • 15 When a licence can be suspended, cancelled or varied--grounds to suspend or cancel licence

PART 2-2--AUTHORISATION OF CREDIT REPRESENTATIVES

  • 16 Sub - authorisation by body corporate

PART 2-3--FINANCIAL RECORDS, TRUST ACCOUNTS AND AUDIT REPORTS

  • 17 Information and matters to be contained in a trust account audit report
  • 18 Eligibility of auditors to prepare trust account audit report
  • 19 Auditors who prepare audit reports

PART 2-4--EXEMPTIONS AND MODIFICATIONS

Division 1--Exemptions

Subdivision 1.1--Persons exempt from being licensed
  • 20 Persons exempt from requiring a licence--general
  • 21 Persons exempt from requiring a licence--debt collectors
  • 22 Persons exempt from requiring a licence--third parties
  • 23 Persons exempt from requiring a licence--suppliers of goods or services
  • 23A Persons exempt from requiring a licence--suppliers of goods or services with branded or co - branded credit card
  • 23B Persons exempt from requiring a licence--fund raising special purpose entity
  • 23C Persons exempt from requiring a licence--securitisation entity
  • 23D Persons exempt from requiring a licence--employment agencies
  • Subdivision 1.2--Activities exempt from being credit activities under the Act
  • 24 Activities exempt from being credit activities

Division 2--Modifications

  • 25 Activities exempt from requiring a licence
  • 25A Modifications--credit representatives
  • 25B Modification--meaning of linked credit provider or linked lessor for regulation 23
  • 25C Modification--meaning of linked credit provider for regulation 23A
  • 25D Modification--meaning of services for regulations 23 and 23A
  • 25E Modifications--unlicensed carried over instrument lender
  • 25F Modifications--ADI in relation to carried over instrument
  • 25G Modifications--special purpose funding entity
  • 25H Modifications--temporary staff
  • 25I Modifications--locums
  • 25J Modification--exempted persons
  • 25K Modification--credit card contracts
  • 25L Modification--assignees of credit providers, lessors, mortgagees and beneficiaries of a guarantee
  • 25M Modification--credit card provided before 1 July 2012

CHAPTER 3--Responsible lending conduct

PART 3.1----PRELIMINARY

PART 3.2----REQUIREMENTS ABOUT CREDIT GUIDES

  • 26A Credit guide of licensee--to include further information
  • 26B Credit guide of credit provider or lessor--information about mortgage managers and product designers
  • 27 Credit guide of licensees--when information about fees, charges and indirect remuneration is not required
  • 27A Credit guide of credit representatives--to include further information
  • 27B Credit guide of credit representatives--when information about fees, charges and indirect remuneration not required
  • 28 Credit guide of credit representatives--contact details for the AFCA scheme
  • 28B Credit guide--circumstances where not required to update information

PART 3.3----REQUIREMENTS ABOUT QUOTES

  • 28C Circumstances where no quote required
  • 28D Quote for providing credit assistance--licensee to give information about fees and charges

PART 3.4----REQUIREMENTS ABOUT PROPOSAL DISCLOSURE DOCUMENTS

  • 28E Proposal disclosure document--information about fees and charges
  • 28F Proposal disclosure document--when information about fees and charges not required
  • 28G Proposal disclosure document--information about indirect remuneration
  • 28H Proposal disclosure documents--when information about indirect remuneration not required

PART 3.5----OTHER OBLIGATIONS

  • 28HA Reverse mortgages--credit assistance providers and credit providers to make reasonable inquiries
  • 28HB Obtaining and considering information to verify financial situation of consumers
  • 28J Obligations of credit providers before entering credit contracts or increasing credit limits
  • 28JA Inquiries about credit limit
  • 28L Manner of giving disclosure documents
  • 28LA Standard home loans
  • 28LB Key Facts Sheets for standard home loans
  • 28LBA Key Facts Sheets for credit card contracts
  • 28LBB Application forms in electronic form
  • 28LBC Circumstances in which application form may include out - of - date Key Facts Sheet
  • 28LBD Circumstances in which up - to - date information can be provided otherwise than in Key Facts Sheet
  • 28LBE Meaning of credit limit increase invitation
  • 28LBF Licensee to notify consumer of use of credit card in excess of credit limit
  • 28LBG Fees charges and higher rates of interest
  • 28LBH Records of elections and withdrawals to be kept
  • 28LBI Agreement to apply payment against particular amount owed
  • 28LC Reverse mortgages--presumption of unsuitability of credit contract if certain loan to value ratios exist
  • 28LCA Small amount credit contracts--income requirements
  • 28LCB Consumer leases for household goods--income requirements
  • 28LCC Constrained documents and constrained information
  • 28LCE Authorisation for deduction
  • 28LCF Unsuitable credit contracts--prescribed circumstances
  • 28LD Reverse mortgages--projections of home equity
  • 28LE Reverse mortgage information statement

PART 3.6----MODIFICATIONS AND EXEMPTIONS

  • 28M Modifications
  • 28N Exemption--requirement to provide disclosure documents
  • 28P Circumstances where credit guide not required
  • 28Q Exemption--credit assistance provider with shared responsibility for credit contract
  • 28R Exemption--intermediary's requirement to provide proposal disclosure document
  • 28RB Exemption relating to small businesses

PART 3.8----LICENSEES SUPPLYING CREDIT INFORMATION TO CREDIT REPORTING BODIES ETC.

  • 28TA Ongoing supplies of mandatory credit information
  • 28TB When protected information must not be on - disclosed
  • 28TC Reports about initial bulk supplies of credit information--information to be given by licensee
  • 28TD Reports about initial bulk supplies of credit information--information to be given by credit reporting body

PART 3.9----MORTGAGE BROKERS AND MORTGAGE INTERMEDIARIES

Division 1--Interpretation

  • 28V References to providing credit services to a consumer
  • 28VA Meaning of amount of credit

Division 2--What is conflicted remuneration?

  • 28VB Monetary benefit given in certain circumstances not conflicted remuneration
  • 28VC Benefits to which the drawdown cap applies
  • 28VD Working out the maximum drawdown net of offset for a credit contract
  • 28VE Volume - based benefits
  • 28VF Campaign - based benefits
  • 28VG Clawback requirements
  • 28VH Non - monetary benefit given in certain circumstances not conflicted remuneration

Division 3--Circumstances in which conflicted remuneration must not be accepted

  • 28VI Circumstances in which a licensee must not accept conflicted remuneration
  • 28VJ Circumstances in which a credit representative must not accept conflicted remuneration

Division 4--Circumstances in which conflicted remuneration must not be given

  • 28VK Circumstances in which an employer must not give conflicted remuneration
  • 28VL Circumstances in which a credit provider must not give conflicted remuneration
  • 28VM Circumstances in which a mortgage intermediary must not give conflicted remuneration

CHAPTER 4--Administration--registers relating to credit activities

  • 29 Credit registers--licensees, credit representatives and registered persons
  • 30 Credit registers--persons against whom banning order or disqualification order is made
  • 30A Credit register--unlicensed carried over instrument lender

CHAPTER 5--Compliance and enforcement

  • 31 Investigations--distribution of report
  • 32 Examination of person--form of notice requiring assistance and appearance for examination
  • 33 Inspection of books and audit information - gathering powers--evidence of authority
  • 34 Hearings--form of summons to appear before ASIC
  • 35 Miscellaneous provisions--allowances and expenses

CHAPTER 6--Miscellaneous

PART 6-1--COURT PROCEEDINGS

  • 36 Where proceedings may be brought

PART 6-2--INFRINGEMENT NOTICES

  • 37 Prescribed offences
  • 38 Prescribed civil penalty provisions
  • 39 Prescribed key requirements

PART 6-2A----AVOIDANCE SCHEMES

  • 40 Avoidance purposes relating to contracts
  • 41 Avoidance purposes relating to product intervention orders

PART 6-3--APPLICATION, SAVING AND TRANSITIONAL PROVISIONS

  • 49A Transitional--Schedule 1 to National Consumer Credit Protection Amendment Regulation 2012 (No. 1)
  • 49B Transitional--Schedule 2 to National Consumer Credit Protection Amendment Regulation 2012 (No. 1)
  • 49C Transitional--Part 1 of Schedule 1 to the Treasury Laws Amendment (Putting Consumers First--Establishment of the Australian Financial Complaints Authority) Regulations 2018
  • 49D Transitional--Part 2 of Schedule 1 to the Treasury Laws Amendment (Putting Consumers First--Establishment of the Australian Financial Complaints Authority) Regulations 2018
  • 49E Transitional--Part 3 of Schedule 1 to the Treasury Laws Amendment (Putting Consumers First--Establishment of the Australian Financial Complaints Authority) Regulations 2018
  • 49F Application--offences
  • 49G Application--civil penalty provisions
  • 49H Transitional--Schedule 1 to the Treasury Laws Amendment (AFCA Cooperation) Regulations 2019
  • 49J Application and transitional--Schedule 1 to the National Consumer Credit Protection Amendment (Debt Management Services) Regulations 2021
  • 49K Application--Schedule 1 to the National Consumer Credit Protection Amendment (Financial Sector Reform) Regulations 2023

CHAPTER 7--Matters in relation to the National Credit Code

PART 7-1--EXEMPTIONS, DECLARATIONS AND OTHER MATTERS

  • 50 Continued application of Part 12 of the Code and interpretation provisions
  • 50A Exemption for short term credit
  • 51 Exempt credit--maximum account charges
  • 52 Additional exempt credit
  • 53 GIO Finance Limited's No Interest Loan Scheme--exemption from Code
  • 54 Rental Purchase Plan--exemption from certain provisions of Code
  • 55 Partnership loans--exemption from certain provisions of Code
  • 56 Student loans--exemption from certain provisions of Code
  • 57 Loans for conservation of heritage items--exemption from Code
  • 58 ADIs--exemption from Code
  • 59 Estate administrators--exemption from certain provisions of Code
  • 60 Credit under Aged Care Act 1997-- exemption from certain provisions of Code
  • 61 Firefighter's Benefit Fund of WA Incorporated--exemption from certain provisions of Code
  • 62 Charge card contracts--exemption of certain contracts from Code
  • 63 Credit providers providing credit to directors--exemption from certain provisions of Code
  • 64 Mortgages--exemptions from Code
  • 65 Guarantees--exemption from Code
  • 65A Indigenous Business Australia--exemption from certain provisions of Code
  • 65C Residential investment property loans--exemption from Code
  • 66 Deemed mortgages for goods lease with option to purchase
  • 67 Prescribed person in relation to a declaration
  • 68 Declaration of purposes for which credit provided
  • 69 Direct debit default notices--exemption for credit providers
  • 69C Exemption--requirement to disclose information about the AFCA scheme
  • 69D Exemption--requirement to give notice of direct debit default

PART 7-2--CREDIT CONTRACTS

  • 70 Statement about debtor's statutory rights and obligations
  • 71 Comparison rate
  • 72 Pre - contractual statement
  • 72A Precontractual disclosure--requirements for giving documents other than personally
  • 72B Precontractual disclosure--requirements for giving documents by means involving electronic communication
  • 72C Precontractual disclosure--making documents available for retrieval on an electronic document retrieval system
  • 73 Additional disclosures about insurance financed by contract
  • 74 Additional disclosures about credit contracts to be signed by debtor
  • 74A Reverse mortgages--disclosure about credit contract not including tenancy protection provision
  • 75 Deduction of amount for interest charges
  • 76 Calculation of unpaid daily balances
  • 77 Early debit or payment of interest charges
  • 78 Interest charges in relation to residential investment property
  • 79 When statement of account not required

PART 7-2A----PROHIBITED CREDIT FEES AND CHARGES

  • 79A Termination fees for certain credit contracts
  • 79AE Small amount credit contracts (fees and charges)--prescribed persons
  • 79AB Credit provider or prescribed person must not require or accept payment of fee or charge in relation to small amount credit contract etc
  • 79AC Prohibition relating to annual cost rate of credit contracts--later increases of annual percentage rate etc
  • 79B Minimum Repayment Warning

PART 7-2B----ADDITIONAL RULES IN RELATION TO SMALL AMOUNT CREDIT CONTRACTS

  • 79C Default in payment by direct debit under small amount credit contract

PART 7-3--RELATED MORTGAGES AND GUARANTEES

  • 80 Mortgage arising from certain home ownership schemes--exemption from subsection 50(1) of the Code
  • 81 Form of guarantees
  • 82 Explanation about guarantor's rights and obligations

PART 7-4--CHANGES TO OBLIGATIONS UNDER CREDIT CONTRACTS, MORTGAGES AND GUARANTEES

  • 83 Information about increases in the amount of credit

PART 7-5--ENDING AND ENFORCING CREDIT CONTRACTS, MORTGAGES AND GUARANTEES

  • 84 Information after surrender of goods
  • 84A Market value of reverse mortgaged property
  • 85 Information to be contained in direct debit default notice
  • 86 Information to be contained in default notice
  • 87 Consent to enter premises
  • 88 Statement about mortgagor's rights and obligations
  • 89 Information about proceeds of sale of mortgaged goods

PART 7-6--RELATED SALE CONTRACTS

  • 90 Rate of interest on damages
  • 91 Informing debtor of rights
  • 92 Rebate of consideration

PART 7-7--RELATED INSURANCE CONTRACTS

  • 93 Particulars of insurance entered into by credit provider
  • 94 Proportionate rebate of consumer credit insurance premium
  • 95 Notice of right to cancel mortgaged property insurance
  • 96 Proportionate rebate of premium for insurance over mortgaged property

PART 7-8--COMPARISON RATES

  • 97 Relevant comparison rate where annual percentage rate stated
  • 98 Information about whether comparison rate relates to secured loan
  • 99 Warnings about comparison rate
  • 100 Calculation of comparison rates

PART 7-9--CONSUMER LEASES

  • 102 Consumer lease excluded from application of Part 11 of the Code
  • 103 Prescribed person in relation to declarations
  • 104 Declaration about purpose of lease
  • 104A Disclosure of information in consumer leases for household goods
  • 105 Explanation about rights and obligations of consumer lessees
  • 105AA Base price of goods
  • 105A Information to be contained in statement of account
  • 105B Information to be contained in statement of account about amount owing and other matters
  • 105C Information to be contained in end of lease statement
  • 105D Circumstances in which lessor is not required to provide end of lease statement
  • 105E Information to be contained in written notice about change by agreement to consumer lease
  • 105G Information to be contained in statement of amount payable on termination of consumer lease
  • 105J Information to be contained in one - off notice about direct debit default
  • 105K Information to be contained in default notice
  • 105L Consent to enter residential property to take possession of goods

PART 7-10----MISCELLANEOUS

  • 106 Tolerances relating to disclosures
  • 107 Tolerances relating to amounts payable etc
  • 108 Additional assumptions relating to disclosures
  • 109 Contracts linked to offset accounts
  • 110 Requirements for print or type
  • 110A Reverse mortgages--manner of keeping nominations or revocations
  • 111 Notices

PART 7-11----SAVING AND TRANSITIONAL PROVISIONS

Division 1--Reliance on State and Territory Consumer Credit Codes

  • 112 References in documents to Consumer Credit Code of a State or Territory

Division 2--Transitional provisions for the Treasury Laws Amendment (Miscellaneous Amendments) Regulations 2019

  • 113 Compliance with subregulation 28LCE(2) and Schedule 10

Division 4--Transitional provisions for the Treasury Laws Amendment (Modernising Business Communications and Other Measures) Act 2023

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