Commonwealth Consolidated Acts

TELECOMMUNICATIONS (CONSUMER PROTECTION AND SERVICE STANDARDS) ACT 1999 - SECT 129

             (1)  The ACMA may, by notice in the Gazette , declare that a specified carrier or eligible carriage service provider is exempt from the requirement set out in subsection 128(1). The declaration has effect accordingly.

Note:          Carriers or providers may be specified by name, by inclusion in a particular class or in any other way.

             (2)  In deciding whether a carrier or provider should be exempt from the requirement set out in subsection 128(1), the ACMA must have regard to the following matters:

                     (a)  the extent to which the carrier or provider deals with residential customers in relation to the supply of carriage services;

                     (b)  the extent to which the carrier or provider deals with proprietors of small businesses in relation to the supply of carriage services;

                     (c)  the potential for complaints under the Telecommunications Industry Ombudsman scheme about services supplied by the carrier or provider.

             (3)  Subsection (2) does not, by implication, limit the matters to which the ACMA may have regard.

             (4)  Before making a declaration under this section, the ACMA must consult the Telecommunications Industry Ombudsman.