INTERACTIVE GAMBLING ACT 2001 - SECT 61QB Dealing with complaints

INTERACTIVE GAMBLING ACT 2001 - SECT 61QB

  (1)   The Register rules may prescribe procedures that must be followed by the Register operator in order to deal with complaints about the administration or operation of the National Self - exclusion Register.

  (2)   If:

  (a)   a person has reason to believe that another person has contravened a provision of:

  (i)   this Part; or

  (ii)   the Register rules; and

  (b)   the person makes a complaint to the Register operator about the matter;

the Register operator must refer the complaint to the ACMA.