BROADCASTING SERVICES ACT 1992 - SECT 148 Complaints under codes of practice

BROADCASTING SERVICES ACT 1992 - SECT 148

    If:

  (a)   a person has made a complaint to a provider of broadcasting services on a matter relating to:

  (i)   program content; or

  (ii)   compliance with a code of practice that applies to those services and that is included in the Register of codes of practice; and

  (b)   if there is a relevant code of practice relating to the handling of complaints of that kind--the complaint was made in accordance with that code of practice; and

  (c)   either:

  (i)   the person has not received a response within 60 days after making the complaint; or

  (ii)   the person has received a response within that period but considers that response to be inadequate;

the person may make a complaint to the ACMA about the matter.