AGED CARE ACT 1997 - SECT 56.2 Responsibilities of approved providers--home care

AGED CARE ACT 1997 - SECT 56.2

    The responsibilities of an approved provider in relation to a care recipient to whom the approved provider provides, or is to provide, home care are as follows:

  (a)   not to charge for the care recipient's * entry to the service through which the care is, or is to be, provided;

  (aa)   not to charge for ceasing to provide the care to the care recipient;

  (ab)   to comply with such requirements as are specified in the User Rights Principles in relation to the prices charged by the approved provider for, or in connection with, the provision of care or services to the care recipient;

  (b)   if the care recipient is not a * continuing care recipient:

  (i)   to charge the care recipient no more for provision of the care and services that it is the approved provider's responsibility to provide under paragraph   54 - 1(1)(a) than the amount permitted under Division   52D; and

  (ii)   to comply with the other rules relating to home care fees set out in section   52D - 1;

  (c)   if the care recipient is a continuing care recipient:

  (i)   to charge the care recipient no more for provision of the care and services that it is the approved provider's responsibility to provide under paragraph   54 - 1(1)(a) than the amount permitted under Division   60 of the Aged Care (Transitional Provisions) Act 1997 ; and

  (ii)   to comply with the other rules relating to home care fees set out in section   60 - 1 of the Aged Care (Transitional Provisions) Act 1997 ;

  (d)   to charge no more for any other care or services than an amount agreed beforehand with the care recipient, and to give the care recipient an itemised account of the other care or services;

  (e)   to provide such other care and services in accordance with the agreement between the approved provider and the care recipient;

  (f)   to provide such security of tenure for the care recipient to receive home care through the service as is specified in the User Rights Principles;

  (g)   to offer to enter into a * home care agreement with the care recipient, and, if the care recipient wishes, to enter into such an agreement;

  (h)   to comply with the requirements of Division   62 in relation to * personal information relating to the care recipient;

  (i)   to comply with the requirements of section   56 - 4 in relation to resolution of complaints;

  (j)   to allow people acting for bodies that have been paid * advocacy grants under Part   5.5 to have such access to the service as is specified in the User Rights Principles;

  (k)   not to act in a way which is inconsistent with any rights and responsibilities of care recipients that are specified in the User Rights Principles;

  (l)   such other responsibilities as are specified in the Fees and Payments Principles and the User Rights Principles.