Australian Capital Territory Consolidated Acts

HUMAN RIGHTS COMMISSION ACT 2005 - SECT 41

A person may complain to the commission about a service for older people if—

        (a)     the service is not being provided appropriately; or

        (b)     the provider of the service has acted inconsistently with any of the following:

              (i)     the Home and Community Care National Service Standards, as amended from time to time;

              (ii)     the generally accepted standard of service delivery expected of a provider of the kind of service to which the complaint relates;

              (iii)     any other standard prescribed by regulation; or

        (c)     the service is not being provided.