Australian Capital Territory Consolidated Acts(1) A person may complain to the commission about a health service if—
(a) the service is not being provided appropriately; or
(b) the person believes that the provider of the service has acted inconsistently with any of the following:
(i) the health code;
(ii) if there is no health code—the health provision principles;
(iii) a generally accepted standard of health service delivery expected of providers of the same kind as the provider;
(iv) any standard of practice applying to the provider under the Health Professionals Act 2004 ;
(v) the National Standards for Mental Health Services endorsed by the Australian Health Ministers Advisory Council's National Mental Health Working Group, as amended from time to time;
(vi) any other standard prescribed by regulation; or
(c) the service is not being provided.
(2) In this section:
"health provision principles"—see section 90 (2).