Australian Capital Territory Consolidated Acts(1) The chief executive must develop and implement a complaints policy for government schools.
(2) The chief executive must, as soon as practicable, investigate any complaint about the administration, management and operation of government schools that, in the chief executive's opinion, is not a frivolous or vexatious complaint.
(3) The chief executive must, in an annual report under the Annual Reports (Government Agencies) Act 2004 for a financial year, include details about the number of complaints investigated by the chief executive under this section in that financial year.