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Queensland Body Corporate and Community Management Commissioner - Adjudicators Orders |
Last Updated: 30 April 2008
REFERENCE: 0804-2007
ORDER OF AN ADJUDICATOR
MADE UNDER PART 9 OF CHAPTER 6
BODY CORPORATE AND COMMUNITY MANAGEMENT ACT 1997
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Number of Scheme:
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11872
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Name of Scheme:
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White Caps
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Address of Scheme:
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23 Miles Street COOLANGATTA QLD 4225
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TAKE NOTICE that pursuant to an application made under the abovementioned Act by
Leigh Millar, the Owner(s) of lot 13
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I hereby declare that:
I further order that the body corporate must issue a new
contribution statement to the applicant that credits the applicant for any
amounts already
paid towards recovery costs included on past notices of
contribution, other amounts that should not have been included on past notices
of contribution, or interest on those amounts.
I further order that Mark Purtell of Strata Title Management Tweed
Heads (appointee) is authorised to call, hold and chair an annual general
meeting (meeting) of the body corporate for White Caps.
I further order that the appointee’s authorisation:
I further order that, within 7 days, Strata and Community
Management Services Pty Ltd must deliver all body corporate property, including
electronic
records, to the appointee.
I further order that the appointee is entitled to a payment of $500
for completing the appointment in compliance with this authorisation.
I further order that all owners are eligible to nominate for
committee membership, eligible for election to committee membership, and
eligible to
vote at the upcoming meeting even if they owe a body corporate
debt.
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STATEMENT OF ADJUDICATOR’S REASONS FOR DECISION - REF 0804-2007
“White Caps” CTS 11872
Application
White Caps Community Titles Scheme (White Caps) is a 16 lot scheme under the Body Corporate and Community Management Act 1997 (Act) and the Act’s Standard Module Regulation (Standard Module). The scheme is designed for residential purposes.
This application is by Leigh Millar, owner of lot 13 (applicant) seeking orders against the body corporate for White Caps (respondent). The applicant is seeking an order that the body corporate remove the amount of $707.20 from her levy statement (along with all related interest and debt recovery costs), an order that the applicant is not responsible for the costs of damage caused by John O'Donnell to the common property fence, and an order for the costs of the conciliation fee.
Decision
Investigation and Submissions
Submissions
The main grounds in support of the application, provided on behalf of the applicant, were to the effect that:
The applicant attaches a letter from the builder, John O’Donnell. In this letter, John O’Donnell states that his company vehicle was backed into a hollow core block wall causing minor damage, he was sent a quotation to repair the damage for approximately $385 that he paid directly to the repairer. However, he says that the repairer was sent away by the body corporate because they did not want him to start at 7.00am. He says that he was subsequently provided with another quotation and price for an engineer’s report but that he has a good idea of costs for repairs of this nature from being in the construction industry for thirty years and would not pay an amount of approximately $1,100 sought.
All owners were given an opportunity to make submissions. Relevant submissions were to the effect that:
Investigations
On 25 February 2008 persons from this office inspected the records of the body corporate for White Caps and obtained copies of some of those records. From viewing these records a number of problems with the administration of White Caps were immediately apparent. Firstly, there appeared to be no functioning committee for the scheme. Secondly, Frank O’Donnell and Strata and Community Management Services Pty Ltd (SCMS) appeared to be providing administrative assistance to the body corporate without any valid engagement as a body corporate manager.
Other apparent irregularities included an apparent failure to properly authorise the repairs to the wall, the improper seeking of this amount and other apparently unauthorised amounts by levy statements, and various other amounts being paid without any apparent authorisation.
On 5 March 2008 I therefore wrote to all owners to inform them of these apparent irregularities and invite further submissions on the issues raised.
Further submissions from lawyers for SCMS were to the effect that:
Vickie Strachan provided a response to the effect that:
Other owners have made submissions to the effect that:
Issues for determination
Summary of issues
Initial issues for determination were:
The investigation of these issues raised further questions of:
Can the body corporate bill the applicant for damage?
Applicable law
The body corporate can take action against someone who damages the common property (Act, 36(1)). However, there is nothing to suggest that the body corporate can simply bill someone for damage without either the agreement of the person concerned or a binding order from a court or tribunal of competent jurisdiction.
The types of things that can be included in contribution notices are specifically set out in legislative provisions that include:
Findings
John O’Donnell has admitted that a person driving his company truck damaged a block wall. I am satisfied from the submissions and photographs that this was a common property wall that needed to be maintained by the body corporate for White Caps. It is not clear whether the person driving the truck was John O’Donnell or some other person, however, this would appear to be easily ascertainable if necessary. It is apparent that whoever was driving the truck was on scheme land for the performance of renovations that the applicant had engaged John O’Donnell to perform, although this is not necessarily relevant for the purposes of the present dispute.
Submissions and documentation provided with the application show that Bernie’s Handymen Pty Ltd performed work to secure the wall at a cost of $120.50 and to repair the work at a cost of $586.70. The full cost of $707.20 was then added to the applicant’s contribution notices. It is not clear who added this amount to the applicant’s contribution notices but it seems more likely than not that this was done by Frank O’Donnell or another person acting on behalf of SCMS.
No right to bill the applicant
In this instance, there is no allegation that the applicant caused the damage. The assertion is that a builder engaged by the applicant caused the damage and that the applicant should therefore be liable under a special by-law of White Caps. The attempt to claim the amount from the applicant rather than the person who caused the damage appears completely baseless on its face as the asserted by-law, even if it was valid, refers only to common property damaged by the removal or delivery of goods or furnishings. In any event, any assertion of liability pursuant to the by-laws is wrong at law as a by-law of the nature asserted would be invalid as seeking to impose a monetary liability contrary to the Act (Act, 180).
Further, the body corporate has not taken any lawful action to seek to recover the cost of the repairs but has simply billed the applicant for those repairs. The body corporate could have made an insurance claim in respect of the damage in which case the body corporate’s insurer would have sought to determine legal responsibility for the damage as against the person driving the truck or the truck’s insurer. If the body corporate chose not to make an insurance claim then the body corporate would need to take steps to establish legal liability for the damage itself. An adjudicator has no jurisdiction to determine a dispute between the body corporate and John O’Donnell because John O’Donnell is not an owner or occupier in the scheme (Act, 227). The body corporate may therefore wish to consider whether to bring the claim in the Small Claims Tribunal or the Magistrates Court to allow for a determination of liability for the amount and, if so, the appropriate amount required to be paid.
An adjudicator would have exclusive jurisdiction to determine a claim by the body corporate seeking compensation from the applicant for the damage to the common property (Act 36(1), 227(1)(b), 229, 281). However, the body corporate never brought any such application and, as discussed above, it is not even alleged that the applicant caused the damage and the body corporate has not put forward any valid legal basis for such a claim against the applicant.
Specifically, the body corporate cannot simply add disputed claims to a contribution notice but must actually articulate its claim and await either agreement by the defendant or a court order specifying what is recoverable. This allows the defendant, if they wish, to dispute liability or argue the amount claimed is excessive.
Can the body corporate add recovery costs to the levy statement?
Applicable law
The legislation specifically provides that the body corporate can recover as a debt any reasonably incurred recovery costs (Standard Module, 99(1)(c)). However, there is no provision for including reasonably incurred recovery costs on the notice of contribution payable (Standard Module, 96).
Findings
I am satisfied from viewing copies of the levy statements that it is more likely than not that Frank O’Donnell or another person acting on behalf of SCMS added disputed recovery costs to the applicant’s contribution statement.
No right to add recovery costs to the levy statement
Similar to any the above, the body corporate cannot simply pass a by-law that makes an owner liable for all recovery costs or decide itself what costs should be payable and add those costs to the contribution statement of an owner. The body corporate needs to claim any reasonable recovery costs as a debt and await either agreement by the defendant or a court order specifying which recovery costs are "reasonably incurred".
I note in particular that the definition of "body corporate debt" does not specifically include recovery costs, although it allows for amounts agreed pursuant to an exclusive use by-law or agreement for supply of services to the body corporate (refer Act 180(6), Standard Module 119). In particular, the word "debt" implies the amount must be an agreed or fixed amount rather than a "reasonable" amount that has not yet been fixed. I therefore prefer the view that the term "body corporate debt" does not include any claimed reasonable recovery costs and that an owner cannot be deprived of the right to vote or nominate for committee membership based on a claim that a person owes the body corporate reasonable recovery costs (Standard Module, 11(2), 47A).
In the circumstances, the applicant is entitled to an order that the body corporate provide her with a new contribution statement that credits any amounts already paid towards recovery costs included on past notices of contribution, other amounts that should not have been included on past notices of contribution, or interest on those accounts. Submissions from other owners indicate that those owners also received incorrect contribution notices. The body corporate may therefore wish to act promptly to correct those contribution notices also and I will give the body corporate an opportunity to rectify the situation itself pending a specific application by those owners.
Did SCMS have any authority to charge the amounts claimed by it as recovery costs?
Applicable law
The legislation has a number of specific provisions that regulate bodies corporate paying persons for providing administrative services to the body corporate. A person is a body corporate manager for a community titles scheme if they are engaged by the body corporate to supply administrative services to the body corporate otherwise than as an employee (Act, 14). The body corporate manager must have a written agreement with the body corporate that can be entered into only after owners have passed an ordinary resolution consenting to entry into the agreement (Standard Module 78, 87). Specifically, the terms of the written agreement must have been distributed with the voting papers for the meeting at which owners passed the resolution (Standard Module, 87).
These written terms of agreement must state the functions the body corporate manager is required to carry out and the basis on which the person will be paid (Standard Module, 78). The agreement will also automatically include the terms required by the Code of Conduct for Body Corporate Managers (Act 118, Schedule 2). These terms include that the body corporate manager must have a good working knowledge and understanding of the Act, must act honestly, fairly and professionally, must exercise reasonable skill, care and diligence, must act in the body corporate’s best interest, must not engage in misleading or unconscionable conduct, and must show that body corporate records are being kept as required under the Act when requested. Further, body corporate managers must disclose any association with or commissions paid by builders, handymen, cleaners, lawyers, or other preferred contractors who provide services to the body corporate (Standard Module 88, 89, 90).
Further, the maximum term of engagement of a body corporate manager is three years, including any rights or options of extension or renewal (Standard Module, 80).
Finally, a properly engaged body corporate manager is automatically a non-voting member of the committee (Standard Module, 9A).
Findings
SCMS has failed to provide details of any valid engagement under which it would be entitled to charge for the provision of administrative services to the body corporate for White Caps. The absence of a contractual right to deduct its monthly fee appears to be conceded in a letter from SCMS’s lawyers dated 20 March 2008, although there is some suggestion that SCMS seeks to rely on an agreement dated 21 June 2003.
A letter dated 6 September 2005, further indicates that SCMS has written to the secretary seeking to unilaterally change the fees for services charged by SCMS. Relevantly for the present application, this letter purports to add a new fee of $550 for "Lodging documentation with Solicitor for Recovery of Levies". A review of the minutes of meeting of White Caps indicates that owners never agreed to this purported fee alteration.
A review of the accounts for White Caps shows regular charges of $216.69, $206.37 or similar listed as "Monthly Fee" for "Strata & Community Management". There are also regular charges of $550.00 listed as "Recovery Costs" for "Strata & Community Management" as well as a number of other charges listed as "Postage/Stationery" or "Adjourn Annual general meeting Meet Fee".
SCMS no valid engagement
I am satisfied that Frank O’Donnell and SCMS have no valid engagement as, even if the agreement dated 21 June 2003 was valid, a body corporate manager’s agreement has a maximum legislated term of three years (Act, 80). Obviously further questions arise about whether the agreement dated 21 June 2003 was valid for any period of time particularly given the provision that an engagement of a body corporate manager is void if the written agreement does not state when the term begins and when it ends (Standard Module, 78(2)).
For the present application, I am prepared to make a declaration that SCMS’s purported engagement by the body corporate is void and that SCMS has no authority to deduct the monthly fee of $216.69, $206.37 or similar. It is not appropriate in the present application by an owner against the body corporate that I make any orders requiring SCMS to reimburse any amounts it deducted from the body corporate’s funds. If owners wish to obtain their own legal advice and vote in general meeting to seek reimbursement of funds from SCMS then that is a matter for a separate application.
SCMS no right to claim $500 for referring matter to solicitors
Even apart from the lack of any valid engagement of SCMS, SCMS is unable to unilaterally add or change fees for services by sending a letter to the secretary.
Any amendment to an engagement of a body corporate manager must be agreed to by an ordinary resolution passed by the body corporate (Standard Module, 87). Further, the terms and effect of the amendment must be sent to owners with the voting paper prior to the general meeting at which the amendment is being considered (Standard Module, 87(2)(c)).
Again, I am prepared to make a declaration that SCMS’s purported amendment of fees dated 6 September 2005 is not binding on the body corporate or the applicant and that SCMS has had no authority to deduct from the body corporate’s account the amounts of $550 claimed as the cost of lodging documentation with a solicitor for recovery of levies. This will have flow on effects in terms of individual contribution statements issued to owners. However, if owners wish to obtain their own legal advice and vote in general meeting to seek reimbursement of funds from SCMS then that is a matter for a separate application.
Was there a valid committee and did Vickie Strachan have authority to act?
Applicable law
The legislation has a number of specific provisions that regulate the nomination and election of committee members.
Certain types of decision of the body corporate need to be made by owners in general meeting. However, the committee can make most day to day decisions about the operation of the body corporate by passing resolutions on behalf of the body corporate (Act, 100).
Committee members are elected by owners to make the more routine operational decisions on behalf of all owners. There is a code of conduct for voting members of the committee that includes requirements of honesty and fairness, requirements to disclose conflicts of interest, a commitment to acquiring an understanding of the Act, and a requirement to take reasonable steps to ensure compliance with the Act in performing their duties as a committee member (Act 101B, Schedule 1A).
There are a number of provisions governing eligibility and processes for electing committee members (Standard Module, 10 – 24C). Importantly, whenever there are three or more different owners within a scheme, there must be at least three voting members of the committee (Standard Module, 9(3)). Committee members must be elected at each annual general meeting, and where insufficient persons are elected to the committee, a special extraordinary general meeting must be called to rectify the situation (Standard Module, 24A).
Any payment of remuneration, allowances or expenses to a committee member must only be made under the authority of an ordinary resolution of the body corporate or be for reimbursement of expenses incurred in attending a committee meeting up to a maximum of $50 per meeting or $200 in any twelve month period (Standard Module, 26).
Findings
I have reviewed copies of the minutes of meeting for White Caps. It is obvious from these minutes that White Caps has not had a valid committee for a number of years.
Further, even if there was a valid committee, the minutes of general meetings do not record any vote by owners to pay remuneration, allowances or expenses to a member of the committee.
However, a review of the accounts for White Caps shows charges of $780 listed as "Honararium " for "Vickie Strachan". There are also regular charges of $300.00 (or $400.00 or $650.00) listed as "Petty Cash" for "Vickie Strachan".
No valid committee
I am satisfied that there has been no valid committee for White Caps for a number of years. For a valid committee there would need to be at least three voting committee members (Standard Module, 9).
Vickie Strachan no authority to make decisions on behalf of the body corporate
Vickie Strachan has submitted that she took on the position of secretary and treasurer as no interest has ever been shown to fill the positions. However, no individual has authority to make decisions on behalf of the body corporate and where insufficient persons are elected to the committee a special extraordinary general meeting must be called to rectify the situation (Standard Module, 24A).
In particular, I have concerns about payments of body corporate funds made to Vickie Strachan. Vickie Strachan has submitted that she has spent time and incurred various costs as a committee member and that SCMS advised that an honorarium payment could be made to her. If this advice was given then there are numerous problems with it.
In most schemes, committee members volunteer their time and a body corporate manger is engaged if there are sufficient secretarial and financial duties to justify payment to have these duties performed professionally. It may therefore surprise owners to discover an honorarium was being paid when owners were already contributing to payments for a professional body corporate manager. From a legal perspective it is even more surprising to see body corporate funds allocated towards an honorarium when there is no valid committee for the scheme and no evidence of an ordinary resolution authorising payments to committee members (Standard Module, 26).
Another issue is the payment of significant amounts of petty cash. Vickie Strachan has submitted that all petty cash costs are recorded, recepts kept, and the petty cash book is always available to be viewed. It is also submitted that there is no excess of expenditure and that most of the petty cash is from an amount of $60 per week paid to the cleaner. However, even if this is the case, Vickie Strachan has no authority to administer payments from petty cash unless those payments are authorised by a resolution passed by owners in general meeting or by the committee. As there is no committee and no authorisation of this expenditure by resolutions at general meeting it is clear that Vickie Strachan has no authority to administer these payments.
It is particularly concerning if payments of the nature of a regular payment of $60 per week to a cleaner are not properly approved. Minutes of the most recent annual general meeting indicates that there has not been any resolution passed by owners authorising the engagement of a cleaner for this financial year. The committee would have power to engage a cleaner for short periods of time provided the spending on the engagement did not exceed the relevant limit for committee expenditure. However, as determined above, there is no valid committee.
I consider it appropriate to make a declaratory order confirming that Vicki Strachan has had no authority to accept an honorarium of $780 per year or administer payments from petty cash in circumstances where the payments have not been specifically authorised by a resolution passed by owners or the committee. However, it is not appropriate in the present application by an owner against the body corporate that I make any orders requiring Vicki Strachan to reimburse any amounts it deducted from the body corporate’s funds. If owners wish to obtain their own legal advice and vote in general meeting to seek reimbursement of funds from Vicki Strachan then that is a matter for a separate application.
Appointment of an administrator
Submissions on behalf of SCMS were to the effect that the appointment of an administrator should be deferred for further consideration until after an extraordinary general meeting to be called by Vickie Strachan pursuant to section 61 of the Standard Module. However, a number of submissions by owners support the appointment of an independent administrator. Particularly due to past failures to comply with the legislation and given the potential that any meeting called by Vickie Strachan will be challenged as being irregular, I am satisfied that it is appropriate to immediately appoint an independent administrator to call a meeting of owners.
A number of independent administrators have been proposed by owners. I am satisfied that it is appropriate to appoint Mark Purtell of Strata Title Management Tweed Heads. This firm has provided a fixed fee quotation of $500 to convene a general meeting to appoint a new committee. The quotation also indicates that the firm is located near to White Caps and is an accredited member of the Community Titles Institute of Queensland.
I am satisfied that Mark Purtell of Strata Title Management Tweed Heads should be appointed as administrator on the terms above and that SCMS should deliver all body corporate property to the appointee. Owners should ensure that they nominate themselves, or other eligible persons, for committee membership if they wish to ensure a valid committee is appointed so that it will be unnecessary to pay for continued independent administration. Further, owners should ensure that they submit motions that will allow owners to vote on matters affecting the scheme including any motions proposing payment of insurance, the appointment of a professional body corporate manager, and the engagement of a regular cleaner.
Order
For these reasons, I make the order above.
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