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Queensland Body Corporate and Community Management Commissioner - Adjudicators Orders |
Last Updated: 19 December 2006
REFERENCE: 0839-2005
ORDER OF AN ADJUDICATOR
MADE UNDER
PART 9 OF CHAPTER 6
BODY CORPORATE AND COMMUNITY MANAGEMENT ACT
1997
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Number of Scheme:
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23028
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Name of Scheme:
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Harbour Villas
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Address of Scheme:
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191 Shore Street, CLEVELAND QLD 4163
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TAKE NOTICE that pursuant to an application made under the abovementioned Act by
Robert Ede (the applicant), a Co-owner(s) of lot 4.
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I hereby order the Body Corporate of Harbour Villas, CTS 23028 (the
respondent) to provide copies of any existing agreements with Network
Collections
concerning the applicant, to the applicant within 30
days.
I further order the respondent provide a copy of Network Collection’s invoice for $132 in relation to the applicant, to the applicant within 30 days. I further order that in all other aspects, the application is dismissed. |
STATEMENT OF ADJUDICATOR’S REASONS FOR DECISION - REF
0839-2005
"Harbour Villas" CTS 23028
Application
This application is by Robert Ede, Co-owner and
occupier of Lot 4 (the applicant) for two orders against the Body
Corporate of Harbour Villas (the respondent) as follows:
1. the respondent to supply him with copies of all meetings held August 2003 to July 2005, otherwise declare the meetings null and void
2. refund of the penalty amount of $120.00, otherwise supply copies of all documents requested in his letter to the Body Corporate dated 19 July.
The items requested in the second item are an agreement
to engage a debt collector and the reasons for the appointment of a Body
Corporate
manager being an agenda item for an Extraordinary General Meeting to
be held 2 August 2005
Jurisdiction
Harbour Villas CTS
23028 is a four lot community titles scheme governed by the Body Corporate
and Community Management Act 1997 (the Act) and the Body
Corporate and Community Management (Standard Module) Regulation 1997
(the Standard Module).
Section 276(1) of the Act
provides that an adjudicator may make an order that is just and equitable in the
circumstances (including a declaratory
order) to resolve a dispute, in the
context of a community titles scheme, about-
(a) a claimed or anticipated contravention of the Act or the community management statement; or
(b) the exercise of rights or powers, or the performance of duties, under the Act or the community management statement; or
(c) a claimed or anticipated contractual matter about-
(i) the engagement of a person as a body corporate manager or service contractor for a community titles scheme; or
(ii) the authorisation of a person as a letting agent for a community titles
scheme.
An order may require a person to act, or prohibit a person from
acting, in a way stated in the order (section 276(2)). An adjudicator's
order may contain ancillary and consequential provisions the adjudicator
considers necessary or appropriate (section 284(1)).
Grounds
The grounds for the application put forward by the applicant are lengthy.
I will elaborate on the detail under the next heading of
"Chronology of Events".
However, in summary the grounds are:
1. He says that for a period of two years the Body Corporate has failed to provide him with copies of agendas and minutes relating to committee meetings. He produces a number of letters requesting the information from the Body Corporate and the Body Corporate manager. He concludes that as these documents have not been produced he can only assume they do not exist and therefore the meetings should be "declared null and void".
2. Claims that he was deliberately not informed of an upcoming committee meeting where it was decided that a debt collector would be engaged in relation to his late payment of half yearly levies ($400). The levy was overdue by 2 months and 2 weeks by the time the debt collector was engaged. The demand letter from the debt collector included an additional amount of $120 (not itemised) for unspecified purposes.
This amount was paid by the applicant by
separate cheque sent to the debt collector, as account payee only to the Body
Corporate.
The cheque is presented, but does not appear in the bank statements
of the Body Corporate, nor can he see that the debt collector
was ever paid. He
says payment of the account is the Body Corporate’s
responsibility.
Chronology of Events
To try and clarify the
various events relevant to this application, the following is a chronology of
events as I can glean them from
the application and submissions:
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Date
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Event
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|---|---|
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23/06/2003
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Notice of AGM, including agenda, from Secretary/Treasurer to all
residents.
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14/07/2003
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AGM held and minutes made – attended by all residents.
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23/07/2004
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Note from secretary to all residents, that the AGM has been rescheduled to
October.
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An agenda for the 5/10/04 meeting is on file as distributed to all
residents. However, date of distribution is not known.
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05/10/2004
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AGM held and minutes made – marked as CC to all residents.
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07/12/2004
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Notice of half yearly levy sent to all residents.
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07/01/2005
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Levy due.
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14/02/2005
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Committee meeting minute, resolving to send the applicant a letter asking
for payment.
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15/02/2005
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Letter from Secretary to applicant, advising of arrears and asking for
payment as soon as possible.
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14/03/2005
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Committee meeting minute, resolving to send the applicant one more letter,
before resorting to a debt collector.
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14/03/2005
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Letter from Secretary to applicant, advising of areas and seeking some sort
of feedback or "we will have to consider our further options".
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21/03/2005
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Network Collections engaged as debt collector.
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22/03/2005
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Network Collections sends letter to applicant, asking for $520 (single
figure) within 7 days, or legal proceedings will be instituted.
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23/03/2005
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$400 deposited to Body Corporate account, though the applicant does not
advise anyone.
|
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31/03/2005
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Network Collections writes to Body Corporate seeking confirmation that the
$400 has been deposited.
|
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01/04/2005
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Secretary confirms the $400 was deposited on 23 March 2005.
|
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04/04/2005
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Network Collections advise they received the cheque for $120.
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17/06/2005
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Applicant writes to Chairman, disputing the engagement of a debt collector
and requests minutes of the committee meeting relating
to the debt collector and
committee meeting minutes back to August 2003.
|
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22/06/2005
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Secretary writes to applicant and provides the minutes of committee
meetings held14 February 2005 and 14 March 2005.
|
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27/06/2005
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Applicant writes to Chairman, alleging that the $120 for the debt collector
is a penalty for late payment and that it should have
been on the levy notice.
Further he alleges it should have been fixed by ordinary resolution as it is a
restricted issue. He says
that there has been no general meeting during 2005,
and therefore the penalty cannot be valid. Further, he points out that had a
notice of meeting and agenda been distributed for the committee meeting and
proper minutes produced, there may have been an opportunity
to point out that an
ordinary resolution was required.
|
|
29/06/2005
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The internal records of this office record that a Ray France (same name as
the secretary of this scheme) has contacted the Body Corporate
and Community
Management Information Service in relation to "Financial Management"
issues.
|
|
07/07/2005
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Secretary writes to applicant, stating that this office has advised him
that the need to hold an ordinary resolution was not invoked
and that proceeding
to recover a debt is not a restricted issue. However, the secretary also
advises his understanding that this
office has told him that the Body Corporate
is responsible for the $120 debt, but that the Body Corporate is not required to
refund
the applicant.
|
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07/07/2005
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Secretary distributes notice of EGM due 2/8/2005 and agenda to all
residents
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19/07/2005
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Applicant writes to Chairman, stating that admission of liability for debt
recovery fee is inconsistent with denial of responsibility
to refund the
applicant. He says that the $120 is not itemised and expressed by the debt
collector as being owed only to the Body
Corporate. He says that the secretary
has added this amount on to cover the debt collection fee, without reference to
the committee.
He says that the cheque was written in favour of the Body
Corporate as "account payee only". He demands a copy of the agreement
with the
debt collection agency. He requests a refund of the $120. He again requests
copies of agendas and minutes for committee
and Body Corporate meetings dating
back to August 2003. He states that his right to challenge any resolutions has
been denied because
minutes of meetings were not immediately made available
after meetings. He also asks why the appointment of a Body Corporate Manager
is
an agenda item for an EGM scheduled for 2 August 2005
|
|
02/08/2005
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Letter of 29/8/2005 from applicant states he that he has the minutes
evidencing that this meeting took place
|
|
19/08/2005
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Letter of 29/8/2005 from applicant states he visited the Body Corporate
Manager on this date.
|
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29/08/2005
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He refers to above visit and asks for the following:
• Agenda and minutes of all meetings since August 2003 |
Submissions
Four submissions were received in total.
One was received from each of the other lot owners and another signed by the
same three
lot owners, as the Body Corporate.
The first of the
submissions (Mr France) explains that there have been long standing tensions in
the complex between he and the applicant,
dating back as far as late 2001/early
2002. He is very concerned to have an early resolution to the matter. He
states the tension
commenced with the introduction of a special levy for non
residents.
The second submission (Mr Harth) states that the committee has
followed the precedents set by the applicant (when he was a committee
member) in
terms of notification of committee meetings. He states that he has always
received notice and minutes of Body Corporate
meetings as they are placed in all
residents’ letter boxes. He cannot see why the applicant would not have
his. He admits
that the applicant would not have received anything to do with
the committee in normal course, as he was not a member. However,
he points out
that the applicant was invited to be on the committee but refused and has also
not attended an AGM since July 2003.
He states he believes that the applicant
already has copies of the minutes of 14 February 2005 and 14 March 2005. He
states that
he does not believe refund of the $120 is justified or warranted and
details the number of opportunities given to the applicant to
address the
matter. He and also points out that as a former treasurer, the applicant knows
his obligations.
The third submission (Mr Smith), states that there has
been tensions in the complex for the last 4 years. Mr Smith states the
difficulty
began with the applicant parking on common property.
The Body
Corporate submission is the submission which most closely addresses the current
dispute. They state that since the applicant
resigned from the committee, he
has been sent all the agendas and minutes from general meetings since August
2003. They state he
was not sent the agenda or minutes for any of the two
committee meetings held, since the applicant resigned from the committee.
Finally, they deny ever even seeing the cheque for $120, let alone dealing with
it in any way.
Relevant Legislation
Within my
determination, I will be referring to the following legislation in some detail.
It has been abridged to refer to those
aspects of the section, relevant to the
determination.
Section 26 Body Corporate and Community Management
(Standard Module) Regulation
Restricted issues for committee –
Act, s100
(1) A decision is a decision on a restricted issue for the committee if it is a decision--
(a) fixing or changing a contribution to be levied by the body corporate; or (b) to change rights, privileges or obligations of the owners of lots included in the scheme; or (c) on an issue reserved, by ordinary resolution of the body corporate, for decision by ordinary resolution of the body corporate; or (d) that may only be made by resolution without dissent, special resolution, majority resolution or ordinary resolution of the body corporate; or (e) to start a proceeding, other than--
(i) a proceeding to recover a liquidated debt against the owner of a lot; or
(ii) a counterclaim, third-party proceeding or other proceeding in relation to a proceeding to which the body corporate is already a party; or
(iii) a proceeding for an offence under chapter 3, part 5, division 411 of the Act; or
(iv) a prescribed chapter 6 proceeding; or
(f) to pay remuneration, allowances or expenses to a member of the committee, unless the decision--
(i) is made under the authority of an ordinary resolution of the body corporate; or
(ii) is for the reimbursement of expenses incurred by the member in attending a committee meeting, if--
(A) the amount is not more than $50; and
(B) the reimbursement does not result in the member being reimbursed more than $200 in a 12 month period for committee meeting attendance.
Section 98 Body Corporate and Community
Management (Standard Module) Regulation 1997
Penalties for late
payment
(1) The body corporate may, by ordinary resolution, fix a penalty to be paid by owners of lots if a contribution, or instalment of contribution, is not received by the body corporate by the date for payment fixed in notices of contribution given to the owners. (2) The penalty must consist of simple interest at a stated rate (of not more than 2.5%) for each month the contribution or instalment is in arrears.
Section 99 Body Corporate and
Community Management (Standard Module) Regulation 1997
Payment and
recovery of body corporate debts
(1) If a contribution or contribution instalment is not paid by the date for payment, the body corporate may recover each of the following amounts as a debt-- (a) the amount of the contribution or instalment; (b) any penalty for not paying the contribution or instalment; (c) any costs ("recovery costs") reasonably incurred by the body corporate in recovering the amount.
Section 205 Body
Corporate and Community Management Act 1997
Information to be given
to interested persons
(1) This section provides for the giving of information by the body corporate for a community titles scheme from the body corporate’s records. (2) Within 7 days after receiving a written request from an interested person accompanied by the fee prescribed under the regulation module applying to the scheme, the body corporate must-- (a) permit the person to inspect the body corporate’s records; or (b) give the person a copy of a record kept by the body corporate.
Section 270 Body Corporate and
Community Management Act 1997
Dismissal of applications
(1) The adjudicator may make an order dismissing the application if-- (a) it appears to the adjudicator that the adjudicator does not have jurisdiction to deal with the application; or (b) the adjudicator is satisfied the dispute should be dealt with in a court or tribunal of competent jurisdiction; or (c) it appears to the adjudicator that the application is frivolous, vexatious, misconceived or without substance; or (d) the applicant fails, without reasonable excuse, to comply with a requirement of the adjudicator under section 271(1).
Section 276 Body Corporate
and Community Management Act 1997
Referred to above under
"Jurisdiction" and is in relation to the Orders an adjudicator can
make.
Determination
Within 7 days of making a written
request, the applicant was entitled to inspect the Body Corporate’s
records or receive a copy
of any records (S205 Act).
The applicant does
not specify any dates where he alleges meetings have taken place, other than
those identified above. The Body
Corporate states that there have not been any
meetings other than those specified in the chronology of events above. Without
any
evidence of meetings other than those identified above, I am unable to make
a finding that other agendas or minutes exist to be produced
to the applicant.
I am unable to make orders for the production of documents that are not shown to
exist.
S28(3)(a)(i) of the Standard Module, states that a notice
(including agenda) for upcoming committee meetings should be distributed
to each
lot owner individually, other than a lot owner who has instructed the secretary
that the lot owner does not wish to be given
notice of the committee meetings.
S36(2)(b) and S36(3)(a) combine to require the distribution of minutes of
committee meetings to
all lot owners, except those who have given the secretary
written notice they do not wish a to receive a copy of the minutes.
The
respondent concedes agendas do not exist for committee meetings. It may well be
that the applicant’s behaviour in not communicating
cordially with the
Body Corporate could be taken as notice he did not require prior notice, agendas
and minutes of committee meetings.
However, there is little use in determining
this aspect, as no evidence has been produced that the applicant gave written
notice
he did not want copies of committee meeting minutes and resolutions.
Therefore, non-compliances with the requirements of the Standard
Module have
been identified to have occurred in relation to the minutes of 14 February 2005
and 14 March 2005. These should have
been provided within 21 days of the
committee meeting.
S276 of the Act states that an adjudicator "may make
an order that is just and equitable in the circumstances". In these
circumstances,
it is therefore appropriate to consider whether the applicant was
in any way disadvantaged by the lack of notice of the committee
meetings, or the
failure to provide copies of the minutes.
In his letter of 27 June 2005,
the applicant alleges that had he known of the upcoming committee agenda items
"it may have been possible
to pick up the anomalies" in procedure in relation to
the debt collection costs incurred. The applicant alleges that S98 Body
Corporate
and Community Management (Standard Module) Regulations 1997 applies,
as this resolution involved the fixing of a penalty for late
payment of levies.
He argues that a penalty can only be fixed by ordinary resolution under this
section and describes it as a restricted
issue (S26(1)(f)(i)).
I do not
accept that the resolution in relation to the engagement of a debt collector can
be described as a resolution about a penalty.
The costs associated with a debt
collector are not a penalty and are in fact an outlay incurred in conducting the
body corporate’s
business. To that extent, the argument that he could
have avoided a procedural irregularity is unfounded.
In his letter of 19
July 2005, the applicant states that he has been disadvantaged by not receiving
the minutes of the committee meetings
of 14 February 2005 and 14 March 2005. He
said that this meant he did not have the opportunity to invoke his rights under
S37 Body
Corporate and Community Management (Standard Module) Regulations 1997,
to lodge a notice of opposition to the resolution.
This argument lacks
impact for two reasons. Firstly, the letter sent to the applicant dated 15
February 2005, clearly refers to the
committee meeting held the night before and
effectively advises the applicant of the committee decision. He was therefore
aware
of the resolution to send a reminder notice, but he chose not to oppose
the resolution.
The applicant knew that the issue of a mere reminder
notice was already being treated as requiring the sanctioning of the committee.
Therefore, surely he would also know that the letter of 14 March 2005 elevating
the matter to the level of "consider our further
options" must have received the
sanction of the committee. I also add, I do not consider that the applicant can
argue that he did
not understand the meaning of "consider our further
options".
Secondly, to invoke his rights under S37(1) of Body Corporate
and Community Management (Standard Module) Regulations 1997, the applicant
would
need to have persuaded another one of the other lot owners, to join the notice
of opposition. Given that all three of the
other lot owners were members of the
committee, this is unlikely. I conclude that the applicant was not
disadvantaged by the lack
of agenda or distribution of minutes relating to the
committee meetings.
Given that all agendas and minutes known to exist
have been provided to the applicant and there is no disadvantage to the
applicant
in regard to known procedural irregularities, I propose to dismiss the
applicant’s first "outcome sought".
I turn now to the second
outcome sought, in relation to the refund of the debt collection fee or
production of documents listed in
his letter of 19 July 2005. In this letter,
the applicant requests the documents already dealt with above and so this aspect
will
not be addressed again. However, he also requests a copy of the agreement
with the debt collector and a briefing as to what else
was discussed at the EGM
of 2 August 2005.
On 4 April I contacted the debt collector in relation
to either their recollection of this matter, or otherwise their standard
practice.
The person I spoke to had only a vague recollection. However, a
number of aspects of their standard arrangements are of interest
here:
• Normally, a copy of their standard terms is sent to prospective clients before engagement. Once the client instructs them, this becomes the agreement
• Their standard fee is 30% of the amount collected. On the amount of $400, this amounts to $120 before GST and $132 including GST
• Naturally, the business operates a trust account. Any monies collected must be deposited to the trust account and therefore can only be taken to their general account once an invoice is raised
• For this matter, an invoice of $132 was raised and payment of $120 has been received.
Neither the applicant nor the respondent has
provided any evidence that any form of written agreement exists with the debt
collector.
However, if the Body Corporate has either the standard terms and
conditions in its possession or a specific agreement, they are
required to
provide to the applicant under S205 of the Body Corporate and Community
Management Act 1997. Further, the Body Corporate should be in possession of an
invoice for the amount of $120 plus GST. If not, the Body Corporate
should
arrange for a copy of the invoice for completion of their records and production
to the applicant.
While I have some discomfort in relation to the fact
that the $120 collection fee was not itemized on the letter sent to the
applicant
on 22 March 2005 and was expressed as an amount owing to the Body
Corporate, I find that there are no material implications from
this action. The
actions of the applicant in issuing a separate cheque for the amount of $120 to
the debt collector, make it clear
that the applicant knew very well what the
additional $120 was for. Further, as it took the applicant another two and a
half months
to challenge the recovery of the costs of engaging the debt
collector, it appears he initially accepted the course of action and
the cost of
the action.
S99(1)(c) of the Body Corporate and Community Management
(Standard Module) Regulations 1997 enables the Body Corporate to recover
any
recovery costs reasonably incurred by the Body Corporate in recovering a
contribution. I would start to consider whether such
a cost was unreasonable
where it exceeds the cost of the amount being pursued, went immediately to court
proceedings for a small
amount or was initiated without giving the person in
arrears reasonable opportunity to make arrangements with the Body Corporate.
As
the cost involved here was not incurred in court proceedings and does not exceed
the amount of the levy, I need only address
the issue of reasonable opportunity
to make arrangements.
The applicant received notice that the levy was due
in 31 days, on 7 December 2005. Two months and one day later, the applicant had
still not paid the levy or advised the Body Corporate of any need to make
arrangements, or spoken with any of the other owners who
all live in the same
complex. Therefore, he was sent a reminder notice to which he did not respond.
Another month passed and the
applicant was sent a sterner notice, giving him
another 7 days to make arrangements before other action was taken. Again, he
chose
not to react. In all, the applicant had more than 3 months to make
arrangements, two of which were after the due date. In those
circumstances, the
engagement of a debt collector, for this fee is reasonable.
The applicant
makes allegations that members of the Body Corporate must have handled his
cheque for the $120 illegally, as it was
not deposited to the Body Corporate
account despite the fact it was written out in favour of the Body Corporate and
marked "account
payee only".
In the United Kingdom, legislation makes a
cheque marked "account payee only" non-transferable. In Australia, the Cheques
Act of
1986 makes no reference to the term "account payee only". However,
courts acting under Australian jurisdiction have recognised that
the "account
payee only" crossing does not prevent the transfer of a cheque (Universal
Guarantee Pty Ltd v National Bank of Australasia
((1965) 65 SR (NSW)
102).
Reference to many banks’ terms and conditions reveals how
"account payee only" is interpreted by them. It is regarded as a
warning to
make reasonable enquiries as to whether or not the entity trying to bank an
"account payee only" cheque (that is not in
their name), has an acceptable
reason to be banking such a cheque. In the case of a debt collection agency,
which is required to
protect client funds within a trust account, it is quite
readily apparent that there will be cheques banked that are payable to other
payees.
In other words, the cheque need not have been endorsed for it to
be banked directly to the debt collector’s account.
Given that I
can see no indications of fraud and that the $120 is in my view a reasonable
cost to be recovered, I do not propose that
the Body Corporate is required to
refund the money to the applicant.
Finally, the applicant seeks
explanations regarding two matters:
• In his letter of 19 July 2005, he asks for the reasons that the appointment of a Body Corporate manager is on the agenda
• In his letter of 29 August 2005, he asks for a briefing in relation to "what correspondence was discussed", at the meeting of 2 August 2005.
I cannot require the Body Corporate to produce
documents that do not exist to cover these requests. I can only suggest the
applicant
attend and contribute positively to future
meetings.
Summary
I find that the applicant suffered no
disadvantage from the procedural irregularities associated with the committee
meetings. Therefore
I have no reason to declare the meetings invalid.
I
find that he is already in possession of all known agendas and minutes for the
period specified.
I find that the Body Corporate has a right to recover
reasonable costs associated with the overdue levy, namely $120.
I find
that the applicant has a right to have access to the agreement (or terms and
conditions) relating to the engagement of Network
Collections, along with the
relevant invoice.
Given that in the end this dispute related to the
matter of $120, I seriously considered the power to dismiss this application
under
Section 270(1)(c) of the Body Corporate and Community Management Act 1997.
It is concerning that so much energy and so many resources have been directed to
this issue. However, I elected to address the
dispute in its entirety to assist
all parties to understand the regulations better and to encourage all parties to
reopen the lines
of communication in both directions.
It may be that a
future application of this nature involving the applicant is dismissed summarily
as being frivolous or lacking in
substance. Further, such an application may
attract the imposition of a costs order against the applicant.
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