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Queensland Body Corporate and Community Management Commissioner - Adjudicators Orders |
Last Updated: 19 July 2006
REFERENCE: 0019-2006
ORDER OF AN ADJUDICATOR
MADE UNDER
PART 9 OF CHAPTER 6
BODY CORPORATE AND COMMUNITY MANAGEMENT ACT
1997
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Number of Scheme:
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21394
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Name of Scheme:
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Fraser Pacific Estate
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Address of Scheme:
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415-417 Boat Harbour Drive TORQUAY QLD 4655
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TAKE NOTICE that pursuant to an application made under the abovementioned Act by
Colleen Campbell, the Owner of lot 9
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I hereby order that the applicant, Colleen Campbell be granted
permission for prospective purchaser of lot 9, Margaret Lamprey to bring and
keep
a dog known as "Toby" onto Lot 9 and the common property. The permission
is subject to the proviso that Toby is maintained on
a lead when he is taken
onto or across common property.
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STATEMENT OF ADJUDICATOR’S REASONS FOR DECISION - REF
0019-2006
"Fraser Pacific Estate" CTS 21394
THE APPLICATION
This is an application dated 3rd
January 2006 and received by this office on 6th January 2006 by
Colleen Campbell, (the applicant) owner of Lot 9 against the body
corporate (the body corporate) for an order that Margaret Lamprey, (Ms
Lamprey) who is not a lot owner in the scheme, be allowed to bring with her
if she becomes an owner, her Pomeranian/Maltese cross dog.
The facts are
not in dispute. The applicant and Ms Lamprey have sought the consent of the
committee and the committee has refused
to give its consent.
The
applicant, as the vendor of Lot 9, has a contract for sale with Ms Lamprey with
a settlement date on 10th January 2006, and, although I understand
that this settlement date has been extended previously, it this requested that
this matter
is therefore resolved with some urgency. The applicant seeks to
"fast track" the final order, since Ms Lamprey understood that
she would be
allowed to bring the dog to live with her "as of right", as she is a person with
a hearing disability and the dog is
" an assistance dog".
The interim
order sought is therefore a final
order.
JURISDICTION
Section 276(1) of the Act
provides that an adjudicator may make an order that is just and equitable in the
circumstances (including a declaratory
order) to resolve a dispute, in the
context of a community titles scheme, about-
(a) a claimed or anticipated contravention of the Act or the community management statement; or
(b) the exercise of rights or powers, or the performance of duties, under the Act or the community management statement; or
(c) a claimed or anticipated contractual matter about-
(i) the engagement of a person as a body corporate manager or service contractor for a community titles scheme; or
(ii) the authorisation of a person as a letting agent for a community titles
scheme.
An order may require a person to act, or prohibit a person from
acting, in a way stated in the order (section 276(2)). An adjudicator's
order may contain ancillary and consequential provisions the adjudicator
considers necessary or appropriate (section 284(1)).
Section
247(3) of the Act allows the Commissioner to refer an application to an
adjudicator for consideration for an interim order even though proper
notice of
the application has not been given to the body corporate or other affected
persons, and despite the fact that parties to
the application have not been
given an opportunity to make a submission about the matters in dispute.
Section 279(1) of the Act allows an adjudicator to issue an
interim order in response to an application "if satisfied, on reasonable
grounds, that an interim order is necessary because of the nature or urgency of
the circumstances to which
the application relates." Read together with
section 247(3), section 279(1) allows an adjudicator to issue an interim
order without any reference to other parties to the dispute.
Notwithstanding that the Act allows for interim orders to be issued
without reference to other parties, I am of the view that when
possible, it is
preferable and more consistent with the principles of natural justice, to allow
affected persons to make a submission
about an application (even if the time
allowed for submissions is necessarily brief) prior to the determination of an
application
for an interim order. In this matter, where a final order is
sought as an interim order, it was particularly important to hear
and understand
the view of the body corporate committee. On 6th January 2006, I
therefore called a teleconference for 9th January 2006. The
conference was attended by the applicant and Trevor Cecil, body corporate
manager (and secretary), chairman Kevin
Whittle, Stephen Gray, John Parsons
and Bronwyn Lewis, committee members.
SUBMISSIONS
The
applicant submits that Ms Lamprey is a person who suffers from hearing loss and
that the dog is necessary for Ms Lamprey’s
quality of life as he can
‘hear’ for her.
In support of her application, the
applicant has provided the committee with letters from Ms Lamprey’s
doctor, Dr Malik, and
to the Commissioner’s office has sent letters from
residents near Lot 9 who have no objection to a dog, details of other pets
kept
in the scheme, a letter from Ms Lamprey’s daughter, and photographs of Lot
9’s fenced garden. An audiologist’s
report provided to the
Committee states that Ms Lamprey may have " significant hearing loss" and
a full hearing test on 28th February 2006 has been arranged.
Lorraine Wooley, a university accredited dog trainer, also wrote to the
Committee that Toby is
" already acting as a hearing assistance dog without
any formal training." Ms Lamprey expects her hearing to deteriorate
further over time.
The Committee met on 19th December 2005 and
30th December 2005, and considered all letters and reports submitted
to them by Ms Lamprey and the applicant. Further, individual committee
members
entertained a deputation on Ms Lamprey’s behalf in their homes on
20th December 2005. Certain members of the body corporate also
attended the meetings, and there was an "open forum" discussion. The
Committee
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" after lengthy deliberation of all previous and past information
presented to the Body Corporate, agreed that it did not provide
sufficient
information by way of certification to the extent of Mrs Lamprey’s hearing
impairment and that the formal training
of the dog could not be verified with
the documentation provided."
Put bluntly, and I confirmed this with
the members of the Committee who were able to attend the teleconference on
9th January 2006, the Committee is not satisfied with Ms
Lamprey’s (or her dog Toby’s) credentials. It seems that it
would
still be willing for Ms Lamprey to demonstrate that she is a "deaf person" who
needs a " hearing dog" but that to date she
has not done so, and Toby has not
been trained to be a "hearing dog" by a registered institution.
Further
the committee importantly advised me that at the annual general meeting on
27th November 2004, ( the 2004 AGM) the body corporate
resolved by ordinary resolution that the committee would no longer give written
permission for the keeping of
animals ( excepting guide dogs).
Chairman, Kevin Whittle told me that there were many elderly people in
the scheme, who had physical disabilities of one kind or another,
and if the
Committee allowed a dog into the scheme for someone who was slightly impaired,
and the dog not a properly trained "guide
dog", then many other lot-owners who
may want a companion dog, would make applications and feel justified in seeking
a pet.
Bronwyn Lewis, owner of Lot 29, and a committee member told me
that the Committee represented the body corporate members, many of
whom were
elderly and did not want to see animals in the park, "particularly
dogs."
The Committee emphasised that it had nothing against the
applicant, or Ms Lamprey, or her dog.
In written submissions, the body
corporate pointed out that parts of the application contained incorrect
statements. Of the seven
cats which the applicant claims are in the scheme, the
body corporate has no knowledge of one, says one is deceased, one does not
exist, and one was approved on compassionate grounds when a tenant was
terminally ill.
The committee submitted an original letter from Dr Malik
which did not state that it was "imperative" that the dog stayed with Ms
Lamprey, unlike the second letter submitted with the application, which the
committee says "appears to have been dictated by another party, then signed
and stamped."
The committee also say that it did not ask for
audiological reports and wonder why these were not tendered before
21st December 2005. In its considerations, members noted that the
disability pension received by Ms Lamprey was for rheumatoid arthritis
and not a
hearing disability, and that Ms Lamprey prefers not to wear a hearing aid by
choice, which brings into question her disability.
Further, it says that
the letters submitted with the application by supporting owners were not the
same as those sent to the committee
for its consent. One of those letters from
Suzanne Day and Fred Lynam, non-resident owners of Lot 8, stated that they
required the
dog was confined to Lot 9 for its toilet requirements, and they had
concerns " of barking," although they had no objection to a
small dog being
kept. The letter is dated 14th December 2005, whereas the letter
from the owners of lot 8 enclosed with the application is dated 3rd
January 2006. I must say that I find nothing particular sinister in this,
other than the applicant is obviously canvassing maximum
support from
neighbours. The committee forwarded a letter of objection to the dog from the
owner of Unit 14.
The committee provided a letter from records dated 13
Feb 2001 referring to an annual general meeting where the body corporate
"resolved that no animals be kept on the lots."
The
committee also has concerns I do not fully understand about the law of contract
"overwhelming" the original application, by which
I think it means that the
application has been unduly referred to the Commissioner’s office because
there is a settlement date
looming, and the committee feels a need to defend
itself, which it finds unfair. It states relevantly (and I find honestly),
that it has applied due diligence and considered all the evidence tabled, with
respect to the legislation and the views of owners
within the
estate.
DETERMINATION
I note from the Committee Minutes
of 19th December 2005, that "it was stated that under the Body
Corporate and Community Management Act 1997 that the keeping of animals is not
permitted unless by consent of the Body Corporate. A Guide Dog for the blind was
the only exception
to the rule."
This is not quite correct in that
under the Act, a scheme can make whatever by-laws it likes, with certain
exceptions, provided they
are enforceable and not-discriminatory. ( see
Section 169 - Content and Extent of By-laws, and section 180 -
Limitations for By-laws.) Section 181 of the Act states –
181 Guide dogs
(1) A person mentioned in the Guide Dogs Act 1972, section 5, (see footnote 31) who
has the right to be on a lot included in a community titles scheme, or on the
common property, has the right to be accompanied by a guide dog while on
the lot or common property.
(2) A person mentioned in subsection (1) who is the owner or occupier
of a lot included in a community titles scheme has the right to keep a guide
dog on the lot.
(3) A by-law can not exclude or restrict a right given by this section.
Footnote 31 Guide Dogs Act 1972, section 5 (Blind or deaf persons may be accompanied by
guide dogs)
The Guide Dogs Act 1972, includes deaf persons as well as blind
persons. The Act defines a "deaf person" as including "a person who is
partially deaf."
( section 3 Definitions). A "guide dog means a
dog trained at an approved institution and used by a blind person or as an aid
by a deaf person" and " an approved institution means an
institution that trains dogs as guides for blind persons or aids for deaf
persons; and is declared under a regulation to
be an approved institution for
this Act."
Schedule 3 of the Act sets out by-laws which may be
adopted by a scheme if it wishes, and which will otherwise only be the by-laws
for a scheme which comes into being after the commencement of the Act and has
chosen no by-laws of its own.
The registered by-laws for Fraser Pacific
Estate are set out at Schedule C in the Community Management Statement (CMS)
registered
in the Land Title Registry, and are numbered 1 – 21. Clearly,
these by-laws have been drafted by the body corporate or the
original owner.
They are not the "Schedule 3" by-laws, but an extended version of
them.
By-law 11 for the scheme states as follows-
Keeping of
Animals
(1) The occupier of a Lot must not without the Body Corporate’s written approval –
(a) bring or keep an animal on the lot or the common property; or (b) permit an invitee to bring or keep an animal on the lot or the common property.
(2) The occupier must obtain the Body Corporate’s written approval before bringing, or permitting an invitee to bring, an animal onto the lot or the common property."
It may well be that Ms
Lamprey’s dog is not a "guide dog" within the meaning of the Guide Dogs
Act, as he has not been trained at an ‘approved institution’ to
perform duties to a deaf person. He has been trained by Ms
Lamprey.
However, I find that the issue of whether or not Toby is a guide dog or
whether Ms. Lamprey is deaf, is irrelevant to the determination
of this dispute.
The legislation provides that the body corporate "must act reasonably in
anything it does" in relation to its general
functions, including enforcement of
the by-laws (section 94 Act).
In accordance with By-Law 11, the
Committee has a duty to assess each application which is made to it. It has
long been established
by this office, that since the body corporate has a duty
to act reasonably, the Committee cannot exclude any animal as a matter of
policy, and can only exclude an animal if it is reasonable to do so. It must
therefore have some personal knowledge about that
animal which renders the
animal a nuisance to other lot owners. Prior to any animal coming onto the
premises, this would be very
difficult ( though not impossible) to demonstrate.
During the teleconference, it appeared to me that the committee has a
fundamental misunderstanding of By-law 11, no doubt underlined
by the motions
passed at the annual general meeting prior to February 2001 and the AGM of 2004.
The Committee appears to think that
by-law 11 means that no animals (save for
proper guide dogs) can be brought within Fraser Pacific Estate. In fact, by-law
11 allows
animals within the scheme subject to the written approval of the body
corporate. Only registered by-laws are enforceable. ( section 179 Act).
The body corporate cannot make decisions on a policy or arbitrary basis
about allowing animals, and I understand that the Committee
is wanting to
enforce motion 14 of the 2004 AGM, (and the motion of the 2001 AGM) which has
exactly that effect. Such motions are
unenforceable. The requirement that
the body corporate "must act reasonably in anything it does" means that the body
corporate
must act based on legitimate reasons when deciding whether or not to
allow someone to keep an animal. The primary consideration
must be, whether
other owners will be adversely affected by the keeping of this particular dog.
There is absolutely no evidence that they will be. He is a small animal,
described as "a lapdog" by Mr Cecil, although the committee
has not seen the
dog.
However, the legislation provides that an occupier of a lot must
not use or permit use of their lot or common property in a way that
causes a
nuisance, or interferes unreasonably with the use or enjoyment of the scheme by
another person (section 167 Act). Therefore, if the committee gave
consent to an animal being kept on the premises, and an occupier is being
disturbed by
someone’s pet, then that occupier can complain to the body
corporate and seek to have the problem addressed or the approval
revoked.
Alternatively, an occupier can bring an application to the Commissioner’s
office directly against the pet owner
seeking an order of an adjudicator to
prevent any further nuisance.
If it is the wish of the body corporate to
change its by-laws so that no pets are allowed (or no dogs, no cats, however
detailed the
body corporate may like to be, and some schemes detail no dogs over
a certain size or weight, for example) then it should change
its by-laws and
register that by-law or by-laws by recording a new Community Management
Statement in the Land Title Registry.
Any future owners or occupiers would
then be taken to have notice of that by-law and would not have any entitlement
to seek permission
to keep an animal.
Whilst I understand the view of
the Committee and the concerns it has about opening the floodgates,
unfortunately, the by-laws chosen
by the body corporate for the scheme, and not
subsequently amended by a further registered by-law, allow animals into this
complex,
and any lot owner or future lot-owner has an expectation that animals
will be allowed, until such time as that animal may cause a
nuisance or unless
something is known to its detriment. In other words, animals are allowed if
they behave themselves and their
owners behave responsibly.
I would note,
however, that any individual owners are completely within their rights in
prohibiting pets from their particular lot
or exclusive use areas. Owners can
do this by setting terms of entry to their particular unit with no changes to
the body corporate
by-laws being required in this respect.
I therefore
propose to make an order that the applicant be granted permission for Ms Lamprey
to bring her dog onto Lot 9 and the common
property. I add the condition that
the permission is for the dog known as Toby, and that Toby is to be kept on a
lead whenever he
crosses common property.
I am aware that the committee
may have liked more time to discuss this matter, or perhaps to call a general
meeting. The committee
and body corporate members have however discussed this
matter at some length without finding any fault with the dog the subject of
the
application, and since the circumstances of the applicant required that an
urgent decision be made, and since the scheme’s
by-laws are dictating the
reason for my decision, until such time as By-law 11 is changed, there can be no
other outcome. I add that I find no fault whatever with the Committee
who have acted diligently, and expeditiously, and given considerable time to
this matter. However, the Committee has been assessing the application based
on a mistake of law.
As a final point, unconnected with this application,
but on another matter of law, I draw the body corporate’s attention to
section 10(2) of the Standard Module concerning eligibility for committee
membership. A person may not be secretary of a scheme as well as a body
corporate manager, whereas I understand that Mr Cecil is performing both roles.
Whilst the body corporate manager may often perform
secretarial duties as part
of his engagement, the body corporate should have an elected secretary who is a
lot owner in the scheme
or who fulfils one of the criterion set out at
section 10(1)(b) Standard Module.
Further, whilst the body
corporate may be taking a hard look at its by-laws, I am of the view that by-law
21, in respect of legal
costs, is probably unlawful as it conflicts with
section 180(6) Act, about which there have been several
adjudicator’s orders made, such costs only being recoverable if awarded by
a court;
and parts F and H of By-law 18 may well be unenforceable within an
owner’s lot on an owner’s property. The information
service on
1800 060 119, available to all, should be able to help with any queries
including changing by-laws.
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