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Australian Competition and Consumer Commission v Link Solutions Pty Ltd (No 2) [2010] FCA 919 (25 August 2010)
Last Updated: 26 August 2010
FEDERAL COURT OF AUSTRALIA
Australian Competition and Consumer
Commission v Link Solutions Pty Ltd (No 2) [2010] FCA 919
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Citation:
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Australian Competition and Consumer Commission v Link Solutions Pty Ltd (No
2) [2010] FCA 919
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Parties:
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AUSTRALIAN COMPETITION AND CONSUMER COMMISSION
and MARK PEARSON v LINK SOLUTIONS PTY LTD ACN 126 049 214, SERVICE LS PTY LTD
ACN 103
836 326, AXIS TELECOMS PTY LTD ACN 126 049 205, SERVICE AT PTY LTD ACN
076 804 718, SONOFON PTY LTD ACN 126 249 625, SERVICE SO PTY
LTD ACN 103 970
627, TELECOM ONE PTY LTD ACN 126 049 394, SERVICE TO PTY LTD ACN 116 646 916,
GEORGE TAWAF, MARK NESBITT, JOHN MASIA,
BARRY KENNEDY, WORLDTEL (AUST) PTY LTD
ACN 105 597 091, WORLDTEL CORPORATION (VICTORIA) PTY LTD ACN 109 699 425,
SKYLINK COMMUNICATIONS
PTY LTD ACN 112 018 809, ROMEO WEHBE, MANOEL WEHBE, FAKHR
FAKHR, JOSEPH AYOUB, AUSTRALIAN INTEGRATED FINANCE PTY LTD ACN 078 700
044,
ENTERPRISE FINANCE SOLUTIONS PTY LTD ACN 101 737 204, CIT GROUP (AUSTRALIA)
LIMITED ACN 065 745 735, QUEENSLAND COMMUNICATION
COMPANY PTY LTD ACN 126 049
385, SERVICE QCC PTY LTD ACN 113 079 600, CLEAR COMMUNICATIONS (EURAUST) AB,
CLEAR TELECOMS (AUST) PTY
LTD ACN 129 296 573, ANTHONY HAKIM and NATIONAL
TELECOMS GROUP PTY LTD ACN 094 312 704
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File number:
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NSD 1473 of 2008
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Judge:
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BENNETT J
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Date of judgment:
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Catchwords:
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TRADE PRACTICES – alleged third line
forcing by telecommunications companies ( Telcos) – Telcos allegedly
offered to give (and gave) call credits on the condition that the customer would
lease (and leased) equipment
from a third party finance company – Telcos
allegedly chose the finance company from a panel – whether “another
person” includes the plural – whether “another person”
requires specified person/s – whether finance
companies were knowingly
concerned in Telcos’ contraventions – essential elements of the
contravention – knowledge
of Telcos’ business method and of
condition that equipment must be leased from a specified finance company or
companies –
whether bundle was a single package – call credits were
given after lease agreement was approved – futurity – compulsion
– giving of call credits to customers who had already entered lease
– whether future acquisition – customer’s
awareness of the
condition
PRACTICE AND PROCEDURE - applications by respondents for summary
judgment – reasonable prospect of success – questions of law –
application
for strike out of pleadings –whether pleading tends to cause
prejudice, embarrassment or delay – leave to replead –
whether
pleading of business method appropriate
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Words and phrases:
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“another person”, “on condition that...will
acquire”, “acquire”
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Legislation:
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Cases cited:
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20, 21 July 2009, 16 to 18 November 2009
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Date of last submissions:
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30 November 2009
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Place:
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Sydney
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Division:
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GENERAL DIVISION
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Category:
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Catchwords
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Number of paragraphs:
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Counsel for the Applicants:
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Ms C Adamson SC with Mr T Brennan and Ms M
Nagy
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Solicitor for the Applicants:
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Corrs Chambers Westgarth
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Counsel for the Fifth, Twenty-Fifth, Twenty-Sixth, Twenty-Seventh and
Twenty-Eighth Respondents:
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Mr M J Darke with Ms D M Bampton
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Solicitor for the Fifth, Twenty-Fifth, Twenty-Sixth, Twenty-Seventh and
Twenty-Eighth Respondents:
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Gilbert and Tobin
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Counsel for the Ninth, Eleventh and Twelfth Respondents:
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Mr P M Wood with Mr N M Bender
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Solicitor for the Ninth, Eleventh and Twelfth Respondents:
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Samaha and Associates
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Counsel for the Seventeenth and Eighteenth Respondents:
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Ms S Mirzabegian
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Solicitor for the Seventeenth and Eighteenth Respondents:
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Watson Mangioni Lawyers Pty Ltd
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Counsel for the Twenty-First Respondent:
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Mr N C Hutley SC with Mr M A Izzo
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Solicitor for the Twenty-First Respondent:
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Gilbert and Tobin
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Counsel for the Twenty-Second Respondent:
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Mr J Sheahan SC with Mr I S Wylie on 20 and 21 July 2009; Mr J R Sackar QC
with Mr I S Wylie from 16 November 2009
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Solicitor for the Twenty-Second Respondent:
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Freehills
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IN THE FEDERAL COURT OF AUSTRALIA
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NEW SOUTH WALES DISTRICT REGISTRY
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AUSTRALIAN COMPETITION AND CONSUMER
COMMISSIONFirst Applicant
MARK PEARSON Second Applicant
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AND:
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LINK SOLUTIONS PTY LTD ACN 126 049
214First Respondent
SERVICE LS PTY LTD ACN 103 836 326 Second Respondent
AXIS TELECOMS PTY LTD ACN 126 049 205 Third
Respondent
SERVICE AT PTY LTD ACN 076 804 718 Fourth Respondent
SONOFON PTY LTD ACN 126 249 625 Fifth Respondent
SERVICE SO PTY LTD ACN 103 970 627 Sixth Respondent
TELECOM ONE PTY LTD ACN 126 049 394 Seventh
Respondent
SERVICE TO PTY LTD ACN 116 646 916 Eighth
Respondent
GEORGE TAWAF Ninth Respondent
MARK NESBITT Tenth Respondent
JOHN MASIA Eleventh Respondent
BARRY KENNEDY Twelfth Respondent
WORLDTEL (AUST) PTY LTD ACN 105 597 091 Thirteenth
Respondent
WORLDTEL CORPORATION (VICTORIA) PTY LTD ACN 109 699
425 Fourteenth Respondent
SKYLINK COMMUNICATIONS PTY LTD ACN 112 018 809 Fifteenth
Respondent
ROMEO WEHBE Sixteenth Respondent
MANOEL WEHBE Seventeenth Respondent
FAKHR FAKHR Eighteenth Respondent
JOSEPH AYOUB Nineteenth Respondent
AUSTRALIAN INTEGRATED FINANCE PTY LTD ACN 078 700
044 Twentieth Respondent
ENTERPRISE FINANCE SOLUTIONS PTY LTD ACN 101 737
204 Twenty-First Respondent
CIT GROUP (AUSTRALIA) LIMITED ACN 065 745 735 Twenty-Second
Respondent
QUEENSLAND COMMUNICATION COMPANY PTY LTD ACN 126 049
385 Twenty-Third Respondent
SERVICE QCC PTY LTD ACN 113 079 600 Twenty-Fourth
Respondent
CLEAR COMMUNICATIONS (EURAUST) AB Twenty-Fifth
Respondent
CLEAR TELECOMS (AUST) PTY LTD ACN 129 296 573 Twenty-Sixth
Respondent
ANTHONY HAKIM Twenty-Seventh Respondent
NATIONAL TELECOMS GROUP PTY LTD ACN 094 312 704 Twenty-Eighth
Respondent
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DATE OF ORDER:
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WHERE MADE:
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THE COURT ORDERS THAT:
- The
matter be stood over to 30 August 2010 at 9:30 am for consideration of proposed
orders.
Note: Settlement and entry of orders is dealt with in Order 36 of
the Federal Court Rules.
The text of entered orders can be located using
Federal Law Search on the Court’s website.
IN THE FEDERAL COURT OF AUSTRALIA
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NEW SOUTH WALES DISTRICT REGISTRY
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GENERAL DIVISION
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NSD 1473 of 2008
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BETWEEN:
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AUSTRALIAN COMPETITION AND CONSUMER COMMISSION First
Applicant
MARK PEARSON Second Applicant
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AND:
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REASONS FOR JUDGMENT
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[1]
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[7]
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[8]
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[11]
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[12]
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[17]
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[18]
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[21]
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[23]
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[25]
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[31]
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[37]
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[41]
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[44]
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[48]
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[57]
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[57]
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[59]
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[63]
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[78]
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[82]
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[89]
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[92]
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[104]
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[111]
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[123]
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[132]
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[133]
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[142]
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[154]
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[159]
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[159]
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[169]
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[173]
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[178]
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[183]
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INTRODUCTION
- These
proceedings, brought by the Australian Competition and Consumer Commission
(the Commission) concern alleged third line forcing in the giving of call
credits, by telecommunications companies, linked to the leasing of equipment
such as televisions and photocopiers from finance companies.
- The
Commission alleges, primarily, the contravention of s 47(1) by reason of
s 47(6) of the Trade Practices Act 1974 (Cth) (the Act).
Section 47(1) of the TPA relevantly provides:
Subject to this section, a corporation shall not, in trade or commerce,
engage in the practice of exclusive dealing.
Section 47(6) provides, relevantly, as follows:
A corporation also engages in the practice of exclusive dealing if the
corporation:
...
(c) gives or allows, or offers to give or allow, a discount, allowance,
rebate or credit in relation to the supply or proposed supply
of goods or
services by the corporation;
on the condition that the person to whom the corporation
supplies or offers or proposes to supply the goods or services or, if that
person is a body
corporate, a body corporate related to that body corporate
will acquire goods or services of a particular kind or description
directly or indirectly from another person not being a body corporate
related to the corporation. [emphasis added]
- The
reference to a “condition” is, for the purposes of s 47,
explained in s 47(13):
(a) a reference to a condition shall be read as a reference to any condition,
whether direct or indirect and whether having legal
or equitable force or not,
and includes a reference to a condition the existence or nature of which is
ascertainable only by inference
from the conduct of persons or from other
relevant circumstances;
...
- Various
of the respondents in the proceedings have filed notices of motion seeking
either dismissal of the proceedings pursuant to
s 31A(2) of the Federal Court
of Australia Act 1976 (Cth) (the FCA), a striking out of the amended
statement of claim filed on 16 December 2008 pursuant to O 11 r 16 of the
Federal Court Rules
(the FCR), or both. Order 11 r 16 provides
relevantly:
Where a pleading –
(a) discloses no reasonable cause of action or defence or other case
appropriate to the nature of the pleading;
(b) has a tendency to cause prejudice, embarrassment or delay in the
proceeding; or
(c) is otherwise an abuse of the process of the
Court;
the Court may at any stage of the proceeding order that the whole or any part
of the pleading be struck out.
- The
Commission seeks leave to file an amended application and a second amended
statement of claim. It served a proposed second amended
statement of claim on 9
July 2009 (the earlier proposed pleading) and the first two days of the
hearing proceeded on the basis of that pleading. After the matter adjourned
part heard, the Commission
served another version of the proposed second amended
statement of claim on 14 August 2009 (the proposed pleading). The
hearing continued on the basis of the proposed pleading but it is not completely
clear to what extent the earlier submissions
of the respondents are affected by,
or are pressed in respect of, the amendments made to the proposed pleadings
during the adjournment.
The respondents submit that leave should not be given
to file the proposed pleading, or any other amended pleading as no such
amendment,
they say, can cure the alleged deficiencies. I have considered the
motions on the basis of the proposed pleading. The paragraph
numbers of the
amended statement of claim have been retained in the proposed pleading.
- The
Commission relies on the evidence set out in an evidence summary to support the
allegations in each paragraph of the proposed
pleading (the evidence
summary). After the matter adjourned part heard, the Commission stated that
it relied on all of the evidence that was in the folders handed
up in relation
to each party. In submissions, the Commission sought to draw inferences against
certain respondents arising from
evidence not set out in the evidence summary.
That course was objected to by the relevant respondent. It was also contrary to
the
clearly stated basis of the hearing: that I would only consider documentary
material to which I was specifically taken or to which
I was specifically
referred and would consider the material only on the bases on which reference
was made. The parties, including
the Commission, accepted that course. It was
on that basis that I (and the respondents) accepted the numerous volumes of
documents.
The fact that all of these the volumes had been
“tendered” does not change that fact. The only material in evidence
on the motions is the evidence referred to in Court or set out in the evidence
summary or in submissions. I have considered that
evidence on the bases
advanced in submissions.
THE RESPONDENTS
- The
Commission commenced enforcement proceedings against six groups of
respondents:
- The
Axis corporate respondents, being the second, third, fourth, sixth,
eighth and twenty-fourth respondents;
- The
Axis officer respondents, being the ninth, tenth, eleventh and twelfth
respondents;
- The
WorldTel corporate respondents, being the thirteenth, fourteenth and
fifteenth respondents;
- the
WorldTel officer respondents, being the sixteenth, seventeenth,
eighteenth and nineteenth respondents;
- three
finance companies, being the twentieth, twenty-first and twenty-second
respondents; and
- the
Clear group being the first, fifth, seventh, twenty-third, twenty-fourth,
twenty-fifth, twenty-sixth, twenty-seventh and twenty-eighth
respondents.
The Axis respondents and the Clear group
- The
multiplicity of respondents is the consequence of multiple corporate group
restructures and corporate name changes which have
occurred since 2000. The
Commission explains the relationship between the Axis corporate respondents and
the Clear group, in summary
as follows and this relationship is not disputed for
the purposes of the present motions:
- The
twenty-eighth respondent (NTG) commenced in 2000 and was controlled by
the twenty-seventh respondent, Mr Hakim.
- In February
2003, three companies, being Fuszion, Link Telecoms Holdings and QCC, were
created to conduct the business which had hitherto
been conducted by NTG. Mr
Hakim held no interest in these companies. John Barnett was a shareholder of
QCC and had been the group
manager of NTG and involved in this business from
2000. Mr Barnett has given evidence on behalf of the Commission, which is
relied
upon to establish the business method conducted by NTG and its
progenitors.
- The second
respondent was a subsidiary of Link Telecoms Holdings. Between 2003 and 2007,
the fourth, sixth and eighth respondents
were also created as subsidiaries of
Link Telecoms Holdings. I will refer to these four subsidiaries together as the
old Axis companies.
- In March 2003
Fuszion, Link Telecoms Holdings and QCC entered into channel partner agreements
with NTG which involved NTG owning and
sourcing the equipment which would then
be marketed by the franchisees Fuszion, Link Telecoms Holdings and QCC. In
November 2003,
customer services were further outsourced by NTG to these
franchise companies.
- In January 2007,
GMM Holdings BV, a Dutch company, purchased Link Telecoms Holdings and its
subsidiaries.
- In June 2007,
the first, third, fifth and seventh respondents (together, the new Axis
companies) were created as subsidiaries of GMM Holdings BV. The old Axis
companies, which had been conducting the relevant business, subsequently
sold
all their assets to their respective new Axis companies for nominal
consideration and the new Axis companies commenced conducting
the same business.
When I discuss the relevant business, I will refer generally to the Axis
Group to mean the old Axis companies or the new Axis companies, depending on
which set of companies were carrying on the business at the
relevant time. The
twenty-third and twenty-fourth respondents were also part of the Axis Group at
the relevant times. I will refer
to Axis Telecoms particularly to
mean:
- Up to
18 June 2007, the fourth respondent; and
- After
19 June 2007, the third respondent; and
- Further,
or in the alternative, after 19 June 2007, the fourth respondent.
- Also in June
2007, the twenty-fifth respondent (Clear AB) was formed, with Mr Hakim as
a director. Clear AB purchased all the shares in the new Axis companies for
nominal consideration.
- In January 2008,
the twenty-sixth respondent (Clear Telecoms) was formed as a subsidiary
of Clear AB and the customers of the third respondent were subsequently
transferred to Clear Telecoms.
- In April 2008,
the names of the old Axis companies were changed to their current names
beginning with “Service”. In August
2008, the ownership of the
third respondent also changed from Clear AB to the fourth respondent, one of the
old Axis companies.
- In August 2008,
the businesses conducted by Clear Telecoms and the new Axis companies which are
now owned by Clear AB were transferred
to Strathfield Equipment Group Pty Ltd in
a transaction which resulted in Clear AB controlling the Strathfield Equipment
Group Pty
Ltd.
- The present
proceedings commenced on 17 September 2008. Two weeks after this, Clear AB
purchased the twenty-first respondent (EFS), which had hitherto been an
independent finance company.
- During the
course of 2009, the first, second, third, fourth, seventh and eighth respondents
were placed in liquidation or external
administration.
- The
first, second, third, fourth, seventh, eighth, twenty-third and twenty-fourth
respondents are presently in liquidation or external
administration. Of the old
Axis companies, only the sixth respondent is not in liquidation or external
administration and it has
no legal representation. Of the new Axis companies,
which are now owned by Clear AB, only the fifth respondent (Sonofon) and
Clear Telecoms are not in liquidation or external administration.
- It
is alleged that the ninth (Mr Tawaf) and tenth respondent (Mr
Nesbitt), as directors and the eleventh (Mr Masia) and twelfth (Mr
Kennedy) respondents, as employees, procured and were knowingly concerned in
the third line forcing contraventions of Axis Telecoms.
The WorldTel corporate respondents and officer respondents
- The
Commission also alleges that the thirteenth respondent (WorldTel) engaged
in third line forcing in its supply of telecommunications services. The
fourteenth and fifteenth respondents are alleged
to be marketing agents of
WorldTel. WorldTel is presently in liquidation. It is alleged that the
seventeenth (Mr Wehbe) and eighteenth (Mr Fakhr) respondents, as
directors of WorldTel, procured or were knowingly concerned in contraventions by
WorldTel.
THE MOTIONS
- It
is convenient to group the respondents who have filed notices of motion as
follows:
(a) The Axis corporate respondents and the Axis officer
respondents filed one motion seeking that certain paragraphs of the amended
statement of claim be struck out. Due to the Axis corporate respondents being
in liquidation or external administration or having
no legal representation,
the submissions in support of the notice of motion are on behalf of the Axis
officer respondents only. The proceedings against Mr
Nesbitt have since been
settled and the notice of motion as filed by him has been dismissed.
(b) Sonofon, Clear AB, Clear Telecoms, Mr Hakim and NTG (together, the
Clear respondents) filed one motion seeking that certain paragraphs of the
amended statement of claim be struck out pursuant to O 11 r 16.
Clear Telecoms also seeks an order pursuant to s 31A(2) of the FCA. As
mentioned above, the first and seventh respondents
are also part of the Clear
group but are in liquidation or external administration.
(c) Mr Wehbe and Mr Fakhr filed one motion seeking summary judgment pursuant
to s 31A. They do not seek to strike out any part
of the pleading.
(d) The twenty-first respondent (EFS) seeks orders pursuant to
s 31A and, in the alternative, that the whole of the amended statement of
claim be struck out pursuant
to O 11 r 16. EFS is a finance
company and is now a subsidiary of Clear AB. It was not, at all relevant times,
a
body corporate related to Axis Telecoms, WorldTel or Clear Telecoms.
(e) The twenty-second respondent (CIT) filed a notice of motion
seeking orders pursuant to s 31A and, in the alternative, that the whole of
the amended statement
of claim be struck out pursuant to
O 11 r 16. CIT is a finance company. It was not, at all
relevant times, a body
corporate related to Axis Telecoms, WorldTel or Clear
Telecoms.
- Broadly
speaking, Axis Telecoms and WorldTel (together, the Telcos), as well as
Clear Telecoms, are alleged to be corporations which engaged in the practice of
exclusive dealing within s 47(6)
of the Act. It is alleged that CIT and
EFS aided and abetted, or were knowingly concerned in the contravention by the
Telcos within
the meaning of s 75B of the Act. The only allegations
against CIT are for accessorial liability for the contraventions of Axis
Telecoms and the only allegations against EFS are for accessorial liability for
the contraventions by Axis Telecoms and WorldTel.
The conduct of Axis Telecoms
with Leasing Companies other than CIT is not part of the case against CIT. The
same applies to EFS.
CIT and EFS are each alleged to be “another
person” within the meaning of s 47(6).
- There
is no dispute that, for the purposes of these notices of motion, the Telcos and
Clear Telecoms supplied or offered to supply
goods or services, or gave or
allowed a discount, allowance, rebate or credit (call credits) in relation to
the supply or proposed
supply of goods or services.
- The
key issues for the purposes of the s 31A applications relate to the
following aspects of s 47(6) of the Act:
- The supply or
the giving of call credits by the corporation had to be on the condition
that followed.
- The condition
was that the person will acquire goods or services,
- from another
person not being a body corporate related to the corporation.
- The
respondents adopted each others’ submissions where a point of general
application was raised. Where I refer to a submission
made by one of the
respondents, it is generally the case that the submission was adopted, where
relevant, by the others. It was
not the case that a respondent dissociated
himself or itself from another respondent’s
submissions.
THE COMMISSION’S CASE
- The
Commission relies on the changes in corporate structure, which resulted in a
seamless transition from an old company to a new
one, with the maintenance of
“bundled packages” such that the business continued to be conducted
in the same manner as
prior to the transfer to the new entity. It relies on
this chain of events as to the taking over of existing customers by newly
formed
companies within the Axis and Clear Groups and the established knowledge of the
Telcos’ business method to draw conclusions
as to the later knowledge of,
for example, Clear Telecoms.
The business method of Axis Telecoms and WorldTel
- Generally,
the Commission alleges that the customers of each Telco were offered and
supplied a bundle of services which included
each of the following features:
- The commencement
of supply of telecommunications services;
- A range of
equipment leased by the Leasing Company to the customer; and
- Call credits
from the Telco up to the value of the customer’s proposed equipment lease
payments to the Leasing Company.
- The
proposed pleading characterises the conduct of the Telcos in offering and
supplying this bundle of services in a number of ways,
focusing on different
stages of the transaction and from different perspectives. The allegations
against the Telcos in the proposed
pleading are central in the proceedings
because the case against the Finance Companies is pleaded by reference to them
and Clear
Telecoms is also alleged to have offered call credits on the same
conditions as those offered by WorldTel and Axis Telecoms. The
allegations
against Axis Telecoms and WorldTel are similar and the Commission’s case
against EFS with respect to WorldTel is
the same as that with respect to Axis
Telecoms. For the purpose of these reasons, I will focus first on those parts
of the proposed
pleading dealing with Axis Telecoms’ conduct.
- The
proposed pleading contains a series of defined terms including:
- Bundled
Services: means services bundled as alleged in [19] of the proposed
pleading
- Call
credits: means credits given or to be given on charges for
telecommunications services
- Leasing
Company: means a corporation engaged in the business of supplying leases of
equipment and includes the Finance Companies [emphasis added]
- Finance
Company: means the twentieth respondent (AIF), EFS, CIT, CAFG
Australease Ltd and/or Technology Leasing Ltd
Bundled Services – paragraphs 19 to 20
- As
mentioned above, “Bundled Services” is defined by reference to [19],
a key paragraph in the proposed pleading:
At all relevant times:
(a) Each Telco offered to supply and supplied telecommunications services in
Australia; and
(b) Customers of each Telco were offered and supplied a bundle of
services which included each of the following
features:
(i) in conjunction with the commencement of supply of telecommunication
services to the Telco’s customers, a range of equipment,
including office
and home entertainment equipment, was offered and supplied to a Leasing
Company;
(ii) the Leasing Company leased the equipment for a term to the customer;
and
(iii) the Telco offered and gave Call Credits to the customer up to the value
of the customer’s proposed equipment lease payments
to the Leasing
Company.
[emphasis added]
Paragraph 20 of the proposed pleading states:
At all relevant times the business method implemented by each Telco was such
that:
- whenever
the Telco offered Call Credits to its customers, all elements of the bundled
services were offered to the customers; and
- the
Telco offered Call Credits to all, or in the alternative a large majority, of
its customers and potential customers.
- That
is, it is pleaded that the Telcos offered call credits conditional upon leases
from a Leasing Company, not any particular leasing
company. Leasing Company is
defined in the proposed pleading as merely including the Finance
Companies. The Commission does not allege that the Telco’s offer or
giving of call credits was on condition of
promises by customers to enter into
leases. As CIT puts it ‘the offer of credits was unilateral, not
bilateral or
synallagmatic’.
It follows that a customer could choose not to enter into a lease without
breaching its obligations to the Telco. Call credits
were allowed up to the
level of the lease payments made. While the Telcos’ preferred option was
to sell the customers a bundled
deal, at least WorldTel also offered only air
time or only equipment. The customer did not have to accept a bundled
arrangement. The proposed pleading now includes allegations that the
Telcos gave call credits on condition that customers leased equipment from
a
particular Finance Company.
Assessment using the configurator – paragraphs 21 to 21A
- Taking
the case as pleaded against Axis Telecoms at [21] of the proposed pleading,
before call credits were offered by Axis Telecoms
there was an assessment of,
inter alia, the amount of monthly equipment rental payments which the
customer might pay each month to a Leasing Company in respect of that
part of
the bundled services comprised of the equipment lease. An assessment of the
value of the call credits to be offered to a
customer was made utilising an
excel spreadsheet known as the “configurator” by reference to
factors including the customer’s “existing call spend”, the
lease payments on the equipment
and the profit to be derived by the Telco from
providing the bundled services. [21A] alleges that call credits were only
offered,
given or allowed where these assessments determined that the profit to
be derived from the whole of the bundled services and the
variance between call
credits and rental payments were acceptable to the Axis Group.
- The
lease payments were calculated by reference to the finance rates for the
particular equipment chosen. There was a general, although
not invariable,
equivalence between monthly call credits and the amounts payable under the
lease. On the configurator, the formula
applied appeared to depend on the
identity of the Leasing Company and was determined by the Leasing Company
according to its own
parameters provided to Axis Telecoms. The equipment was
not usually equipment associated with telecommunication services and included,
for example, televisions, laptop computers and printers.
Offer to give or allow call credits on condition – paragraphs 23 to 25
- [24A]
to [24E] of the proposed pleading allege that Axis Telecoms, by itself or by one
of its agents within the Axis Group offered,
to particular customers listed in
the Schedule, to give or allow call credits on the condition that that customer
would acquire equipment
under an equipment lease from another person not being a
body corporate related to Axis Telecoms. These paragraphs do not allege
that
the equipment must be acquired from a person or a panel of persons specified by
Axis Telecoms. [24F] differs from these paragraphs
in that it alleges that
by implementing the business method alleged in [25], Axis Telecoms made
offers to certain unspecified customers to give or allow call credits on the
condition that the customer would
acquire equipment from another person not
being a body corporate related to Axis Telecoms.
- [25]
alleges that Axis Telecoms implemented a business method (the offer business
method), which includes, inter alia, that in each case in which an
offer of call credits was made to a customer or potential customer:
- call credits
were to be given each month;
- equipment rental
payments were to be required each month;
- the customer
signed an application form provided by the Axis Group and addressed and
forwarded to the Leasing Company for approval
of the proposed leasing
transaction;
- call credits
would commence to be given when the equipment lease was approved by the Leasing
Company;
- call credits
were to be given and equipment rental payments were to be required for a single
stated period;
- the period
during which call credits were to be given and equipment rental payments
required would commence on the day the equipment
lease was approved;
- the Axis Group
made the equipment available to the Leasing Company and invoiced it for the
equipment; and
- the Leasing
Company paid the Axis Group for the equipment.
- As
part of the offer business method, it is also alleged in [25] that following
assessment and prior to the customer signing the
application to the Leasing
Company, the equipment lease to be entered into by the customer was required to
be with one of:
(a) a Finance Company nominated by the Axis Group;
or
(b) a Finance Company to be selected by the customer from a panel nominated
by the Axis Group; or
(c) AER which acted as an undisclosed agent for AIF or EFS.
[25] then alleges that when an application is forwarded to EFS, AIF or CIT,
the equipment lease to be entered into by the customer
was required to be with
that particular Finance Company.
-
Australian Equipment Rentals (AER) was not an independent finance company but
part of the Axis Group. However, it acted as an undisclosed
agent for other
financiers which were unrelated corporations, such as AIF and EFS. The
financier, as the principal, retained the
absolute discretion to decide whether
or not to approve a lease application. The agreement was not concluded between
the customer
and the Finance Company until the Finance Company approved and
accepted it. As the Commission explains it, the customer had already
signed the
application to the Finance Company, which had been approved when the customer
was told that he, she or it would receive
call credits. The lease agreements
stated that the agreement only came into effect between the customer and the
finance company
once the financier had approved the application. I note also
that the WorldTel standard conditions contained similar conditions
that in the
event the associated rental agreement was not approved for any reason, the call
credits would not apply.
- In
an Axis Group telephone script used for customers after the lease has been
approved by the Leasing Company but before the phone
system or equipment was
installed, the customer was informed:
Rental Agreement Information
“It is important that you understand clearly that this equipment is
being provided to your business through a Financed Rental
Agreement with
Australian Equipment Rentals.
Australian Equipment Rentals are an independent finance company that will be
renting you the equipment for 48 or 60 months.
Once they approve your application we will be able to deliver the equipment
to you.
(On settlement) They will then direct debit the rental payment of $____
(including GST) each month for 48 or 60 months.
...
Axis Telecoms Information
It is important that you understand that your phone calls are being provided
to your business through the agreement you have also
signed with Axis
Telecoms.
Axis will provide you with a monthly call credit of $____ off your Axis
Telephone call costs.
- The
allegations in [23]-[25] of the proposed pleading form one basis (the offer
case) for the Commission’s case that Axis Telecoms engaged in
exclusive dealing under s 47(6) of the Act.
Giving or allowing call credits on condition – paragraphs 27A to 28
- [27B]
alleges that Axis Telecoms gave or allowed call credits to a particular customer
on the condition that it “leased”
certain equipment from CIT. [27F]
further alleges that by implementing the business method alleged in [28], Axis
Telecoms gave or
allowed call credits to certain customers on condition that
each such customer “leased” equipment from CIT, with the
particulars
referring to 24 customers named in the Schedule. [27E] makes the same
allegations in relation to customers who leased
equipment from EFS, of which 42
are named in the Schedule.
- The
business method alleged in [28] to have been implemented by Axis Telecoms
(the giving business method) whenever the Telco gave call credits to a
customer was that:
- The Telco
entered into a contract in writing with the customer to deliver
telecommunications services for a defined period and to
give call credits each
month. The contract provided that the period during which call credits would be
given would commence when
an equipment lease to be entered into by the customer
was approved by the relevant Leasing Company (the Contract).
- The Telco
arranged for the customer to lease equipment from a Leasing Company for
the same defined period as the Telco had contracted to give call credits.
- After the Telco
entered into the Contract, the Telco invoiced the Leasing Company for that
equipment.
- The Leasing
Company paid the Telco for that equipment on the invoice.
- Following
assessment by the Telco, the customer signed an application form provided to the
customer by the Telco and addressed to
the Leasing Company for approval.
- The equipment
lease was approved by the Leasing Company only when it had paid for the
equipment.
- Following
approval of the equipment lease, the Telco gave call credits in accordance with
the Contract. Call credits were only given
if the lease agreement was
approved.
- The
allegations in these paragraphs form another basis (the giving or allowing
case) for the Commission’s case that Axis Telecoms engaged in
exclusive dealing under s 47(6) of the Act.
- Considering
the offer case and the giving case together, the Commission characterises the
transaction as an offer to a customer to
supply call credits on condition that
the customer enter into a lease agreement with one of a panel of Finance
Companies and subject
to the approval of the lease agreement by the Finance
Company. If the application was sent by the Telco to, for example, EFS, the
equipment lease to be entered into by the customer had to be with EFS, subject
to EFS’ approval. Prior to the completion of
those steps, there was a
requirement in the Telco transactions that the equipment be leased with a single
specified finance company.
The customer did not have a commercial choice and
was not told the price of the equipment or the finance rate that was going to
be
operated.
- Once
the lease agreement was entered into, the customer was obliged to continue the
lease payments for the term of the lease agreement,
whether or not the customer
continued to receive telecommunications services and call credits. If the
customer no longer wished
to maintain the agreement with the Telco, the customer
was still obliged to pay the finance company under the rental agreement.
Once
the customer had committed to an equipment lease the customer had to remain with
the Telco to receive the call credits. The
Commission submits that this was the
“glue” that held the customer to the Telco for the term of the
rental agreement. The Telco also had the benefit of the sale of the
equipment to the Leasing Company.
- There
is no dispute that the Telco offered and gave call credits. The Commission
contends that its case is that the business method
evidence is sufficient to
establish that call credits that were given were given on the condition alleged.
The proposed pleading
alleges that the Telco gave or allowed call credits each
month on condition that the customer “leased” equipment from
the
particular Finance Company. It is not clear from the pleading and the use of
the word “leased” whether it is alleged
that the leasing was to take
place in the future or that the leasing had already taken place. The Commission
distinguishes between
the giving of call credits in relation to proposed supply
and the allowing of call credits each month in relation to the supply of
telephony services during the term of the lease and says that the proposed
pleading of the giving case encompasses both. It says
that the offer of call
credits remained open as an offer until the express condition for the giving or
allowing of call credits in
the Telco contract was satisfied.
The first and second stage offers
- As
the pleading was refined, the Commission explained that its case is that there
were two stages to an offer of call credits. Call
credits were not necessarily
offered to all customers. They were offered where the Telco determined that the
profit to be derived
from the whole of the bundled services was acceptable to
the Telco. In the first stage, call credits, when offered, were on the
condition that the customer take an equipment lease, without the identification
or specification of a particular financier (the first stage
offer). In the second stage, the business method was such that the giving
of offered call credits was conditional on the approval of the
equipment lease
by a specific financier, whether or not that specified financier was known to
the customer (the second stage offer). The customer signed an
application form provided to the customer by, for example, the Axis Group and
addressed to the leasing
company for approval of the proposed equipment leasing
transaction. The Commission describes the second stage offer as
‘offers of call credits made or continued on and following the time at
which any condition crystallised to focus on a particular specified
finance
company’.
- The
alleged second stage offer seems to be an offer by the Telco to the customer of
call credits on condition that it make an application
to a named Finance Company
(determined by the Telco through a process which included using the
configurator) to acquire equipment
by means of a lease agreement with that
Finance Company and the lease application is approved. The configurator
contains a dropdown
panel of financiers who had provided data to the Telco.
That is, the offer of call credits is said to have remained open up until
the
time that the Finance Company approved the customer’s application. The
Commission describes it as offers of call credits
on condition by reference to
the particular Finance Company made at a time when the Finance Company, having
received the application,
knew of its involvement and knew that it was not
related to the Telco.
- It
is alleged that from the time the application for approval of finance was
forwarded to the Finance Company, the call credits offered
were on condition
that the customer would lease equipment from that Finance Company. That is, for
each particular customer identified
in the pleading there was a nominated
finance company, chosen by Axis Telecoms by using its configurator. The
customer was offered
call credits conditional upon making an application to the
Axis Telecoms nominated finance company for finance to lease equipment
and the
finance company approving the application.
- The
method of operation has been described with respect to one of the Clear Telecoms
as one where there were separate equipment sales
companies and telephony service
brands with customers signing up to mutually exclusive legal agreements for
telephony services and
equipment leases. The customer received the equipment
under a lease arrangement with Quickfund (Australia) Pty Ltd (Quickfund).
Quickfund had a panel of approved finance companies that would accept the
Quickfund contract terms, or alternatively Quickfund
could finance the
transaction internally. As an incentive to signing up to the equipment lease,
the customer received a monthly
credit which could be offset against the
customer’s eligible monthly telephony services spend over the term of the
lease.
Case against the Finance Companies
- One
of the main reasons why the case against the Telcos has been pleaded in such
detail is because this case has great relevance
to the case against the Finance
Companies for accessorial liability. The Commission explains the involvement of
the Finance Companies
as follows:
When the salesperson goes up to the customer, he or she is armed with a
series of rental agreements provided by financiers who are
on the panel, because
if the configurator, for example, says CIT is to be the financier, the
salesperson gets the customer to sign
that agreement with CIT, which then
constitutes an offer to CIT, and then the legal relationship between CIT and the
customer is
formed when CIT approves of the agreement.
It is the Commission’s case that the provision of the agreements in
that context by each financier is sufficient for knowing
involvement in the
making of the offer... It is knowledge of the potential for the agreement
provided by the financier to be used
in connection with the offer of call
credits by the salesperson. At the offer stage, because of the knowledge of the
business method
of NTG, Axis and Clear, when they provide these
rental agreements, they know the context and purpose for which these rental
agreements are
being provided to the salesperson and the context is as the quid
pro quo for the call credits... Once the legal relationship between
the
customer and the financier has been established, the other financial companies
are not involved in that contravention (being
the allowing of call credits) from
thereon.
The chosen financier (from the configurator) is necessarily involved in the
contravention. All of the financiers are involved in
the contravention until it
is crystallised in a deal and from that time onwards, it is only the financier
with whom the customer
has the legal relationship of the rental
agreement.
- That
is, the Commission alleges that the Finance Companies were each involved in the
offer of call credits on the condition alleged
by the provision of pro forma
lease agreements to the Telcos. The successful Finance Company was involved in
the supply of call
credits or the condition alleged. On this basis, a Finance
Company may have been involved in the offer to a specific customer with
whom the
company never entered into an agreement and where the Finance Company did not
know that customer’s identity. The
Commission accepts that unless and
until the Finance Company received an application from the Telco for approval of
finance, that
the Finance Company was ‘relevantly ignorant of the
identity of the particular customer’.
- Once
the customer had been allocated a Finance Company and signed the application to
that company, between the time of the customer
signing the application to the
Finance Company and the financier approving it, there was, the Commission says,
an extant offer by
the Telco of call credits on condition, the Finance Company
was involved in that offer and, at that stage, knew the identity of the
customer.
THE RESPONDENTS’ CASE
- I
shall not refer to the respondents’ submissions individually, save where
necessary. Generally, submissions on the main issues
were adopted or similar
points raised with different emphasis in the submissions.
- A
focus of the respondents’ contentions relates to the asserted inadequacy
of the pleading and the supporting evidence to establish:
- A necessary
element of compulsion on the part of the customer;
- The
characterisation of the services provided by the Telcos as a bundle; and
- The lack of
specificity of “another person”, the subject of the
condition.
- The
Finance Companies EFS and CIT, which face pleaded claims of accessorial
liability, say in addition that no reasonable cause of
action is disclosed as
against them because there is no allegation of, or evidence to support, actual
knowledge of all the essential
matters constituting the alleged primary
contraventions by the Telcos or to support intentional participation in those
contraventions
at the relevant times. They submit that, for the purposes of the
s 31A applications, it is necessary that there be some evidence
that each
Finance Company was knowingly concerned in the conduct of the Telcos that
constituted the contravention of s 47(6).
- The
main issues that have arisen can be summarised as:
- Must
“another person” in s 47(6) be a specified person, or can it be a
panel of specified persons, or can it be any other
person not related to the
company giving or allowing the call credits?
- Must the
condition have an element of compulsion and an element of futurity?
- Must any element
of futurity be linked to the initial offer or supply or can it be said that an
offer is made or a credit is given
each month when call credits are
allocated?
- What is the
knowledge of a person alleged to have aided and abetted, or to have been
knowingly concerned in, the contravention for
the purposes of s 75B of the
Act?
- Must
that person have knowledge of the conditionality of the offer or supply?
- Must
that person have knowledge of the identity of each other person said to
constitute “another person”?
- Must
that person have knowledge of the identity of the customer to whom the offer is
made or the credit given?
- Must
that person have knowledge that the “another person” the subject of
the condition is not a body corporate related
to the
corporation?
Particular criticisms of the proposed pleading
- During
the first part of the hearing, the respondents made particular criticisms of the
earlier proposed pleading and the Commission
amended that pleading when the
hearing was adjourned. The respondents submit that the proposed pleading does
not address the deficiencies
raised.
- EFS
points out that it is not pleaded in any paragraph of the proposed pleading, nor
is there any evidence, that it knew that customers
of the Telcos were required
to deal only with it or with one of the five named Finance Companies to obtain
finance for an equipment
lease. In relation to the paragraphs in the proposed
pleading which allege knowledge on the part of EFS, it makes the following
submissions:
- [126] of the
proposed pleading makes reference to Bundled Services, which itself is defined
in [19] to involve call credits offered
on condition that customers leased
equipment from a Leasing Company. As discussed above, the definition of a
Leasing Company extends
the class beyond the named Finance Companies and is too
broad. It equates to a condition of choosing any person, which is not the
mischief to which s47(6) is directed.
- [127] alleges
that EFS knew that the business method implemented by the Axis Group involved
the offer, giving or allowing of credits
on condition as alleged in [23] to
[24F] and [27E] but these paragraphs do not allege any business method. [23] to
[24F] do not
specify who “another person not being a body corporate
related to Axis Telecoms” is and the majority of these alleged
offers were
made to customers with whom EFS never dealt. The allegation in [24F] that
offers were made to unidentified customers
is embarrassing and should be struck
out.
- [25] alleges a
business method but it is not specifically alleged that EFS had knowledge of the
business method in this paragraph.
There is no allegation that EFS knew, as
alleged in [25], that upon the forwarding of an application to EFS, the
equipment lease
was required to be entered into with EFS. EFS also submits that
was not a second stage offer at all, but simply the manner in which
the offer to
the customer was accepted.
- [27E] refers to
the business method alleged in [28], which involves the supply of credits where
the customer enters an equipment lease
with a Leasing Company and thereby lacks
the required specificity as discussed above. Further, the condition that
customers “leased”
equipment from EFS in [27E] does not infringe s
47(6) because once a customer has entered into a lease with EFS, there was no
further
condition with which to comply.
- EFS
accepts (the same arguments apply to CIT) that it is not necessary for its
requisite knowledge that it be established that it
knew of the identity of the
customer. EFS accepts that it was knowingly concerned in the provision of
finance and knew that Axis
Telecoms was carrying on a business that involved the
relationship with EFS to lease equipment to third parties. It does say,
however,
that there is confusion in the pleading between the business method and
the breach of s 47(6). There is no breach, it submits, in
being involved in
another’s business method. The breach is in being involved in an offer to
a customer on the infringing conditions.
EFS submits that the pleading does not
identify the condition, whether it is a condition on the offer or a condition
that the customer
deal with a Finance Company. EFS contends that the pleading
is unclear as to the essential elements of the contravention of which
it is
alleged that EFS was knowingly concerned. Being concerned in the act or the
conduct is not, EFS contends, sufficient.
- CIT
submits that the proposed pleading effectively alleges that it knew
simultaneously that the business method implemented, or sales
by, the Axis Group
involved conditional offers and/or giving of call credits requiring
acquisition:
- from Leasing
Companies in general ([135]);
- unconditionally
([136]);
- conditional only
on acquisition from any unrelated person ([136]); and
- from CIT (from
[137]).
CIT cannot, it says, at the same time have had
knowledge that the Axis Group operated in four different and inconsistent ways.
It
points out that it is not alleged that CIT had knowledge of the business
method as further alleged in [25], that Axis Telecoms required
equipment leases
to be entered into with one or more of the Finance Companies or with AER as
undisclosed agent for AIF or EFS.
- CIT
points out that the “jigsaw puzzle” presented by the Commission is
not sufficient if it does not make clear whether
what is alleged against the
Finance Companies is a first stage offer, a second stage offer, or a supply case
and whether it is based
on proved fact or inference. If the latter, it says
that it is entitled to know the precise inference and how the jigsaw is put
together. It is also entitled to know the compulsive aspect of the condition.
CIT relies on what was said by Lander J in Genocanna Nominees Pty Ltd v
Thirsty Point Pty Ltd [2006] FCA 1268 at [278], that it must be actual
knowledge, not constructive knowledge that is established and that, while
knowledge may be inferred, it must
be the only rational inference available.
CIT and EFS contend that, at the least in these ways, the proposed pleading is
deficient.
- As
to the proposed pleading against Clear Telecoms in respect of its new customers,
Clear Telecoms asserts that:
- While the
pleading asserts that Clear Telecoms “gave” call credits, the events
pleaded occurred prior to the giving of
those call credits.
- [170] of the
pleading links the call credits with the customer acquiring equipment from
‘a dealer authorised by Clear Telecoms’ but does not specify
that the customer had to acquire equipment from anyone in particular or from a
panel of equipment suppliers.
- While it is
asserted that Quickfund and AER acted as undisclosed agents for other Leasing
Companies not related to Clear Telecoms,
it is recognised that Quickfund and AER
only provided leasing if those other Leasing Companies refused to provide
finance. It is
not pleaded in [170] that there was any condition that the
customer acquire equipment from a particular equipment supplier or a panel
of
supplies or that the customer acquire finance from a particular financier or a
panel of financiers.
- Unless
‘another person’ is construed as ‘any other person’ the
pleaded allegations do not amount to a contravention
of s 47(6).
- [171] of the
proposed pleading concerns the offer to give or allow call credits by
implementation of the business method alleged in
[170]. There is no reference
to specific customers, so the allegation is at large and renders the case
impossible to meet. There
is reference to two customers but Clear Telecoms says
that that is insufficient to support the allegation of a generalised offering
of
call credits to unspecified customers.
- Subsequent
paragraphs refer back to [170] and [171] but add different conditions, so as to
make the pleading so internally inconsistent
and confusing as to be
embarrassing.
- As to the
complexity of the business method pleaded, the proposed pleading does not allege
material facts but effectively alleges
evidence such as to make it confusing and
ambiguous.
- The
Clear respondents other than Clear Telecoms also submit, in respect of their
strike-out application, that it is not apparent:
- Whether the
allegations in the proposed pleading relate to first stage or second stage
offers; and
- Whether the
allegations with respect to existing customers of WorldTel and Axis Telecoms who
became customers of Clear Telecoms concern
the giving or allowing of call
credits, as opposed to offering call credits.
- Further,
the Clear respondents submit that if no knowledge is established, the Clear
respondents alleged to be knowingly concerned
in the contravention by Clear
Telecoms are entitled to have the pleading struck out.
- Sonofon
submits that the case against it is ‘virtually non-existent’.
[24C] refers to “Sonofon” as the agent by which Axis Telecoms made
offers of call credits to particular customers
but Sonofon points out that those
offers were made at the time when its equivalent old Axis company (the sixth
respondent, which
is not legally represented) was carrying on the relevant
business. The alleged offer by Sonofon on behalf of Axis Telecoms in [24F]
is
unparticularised. No offers of bundled services involving Sonofon, the fifth
respondent, are pleaded or particularised.
ISSUES ON THE CONSTRUCTION OF S 47(6) OF THE ACT
The meaning of “another person” in s 47(6) of the Act
- Section
47(6) provides that there is exclusive dealing where the offer is on condition
that the customer will acquire goods or services
from “another
person”. This has raised for consideration three alternatives:
- Does
“another person” mean a single other person or does it include the
plural other persons?
- Does the
expression refer to any other person or persons, or does it mean a specified
person or persons?
- Does the
expression encompass a person who is part of a specified panel?
- The
respondents emphasise that s 47 is a penal or quasi-penal provision and that
these are proceedings for penalties. CIT submits
that on one hand this means
that there is no justification for departing from the words of the section
(Castlemaine Tooheys Ltd v Williams and Hodgson Transport Pty Ltd [1986] HCA 72; (1986)
162 CLR 395 at 401 per Gibbs CJ, with whom Wilson and Dawson JJ agreed). On the
other hand, that the interpretation of the section must be informed
by the
purpose of the Act and its provisions, which may require a departure from the
ordinary literal meaning of the words used (Project Blue Sky Inc v Australian
Broadcasting Authority [1998] HCA 28; (1998) 194 CLR 355 at [71], [78] per McHugh, Gummow,
Kirby and Hayne JJ). It is not a question of departing from the words of the
section, but of construing
the meaning of the term “another person”
in context.
Does the singular “another person” include the plural?
- Section
23 of the Acts Interpretation Act 1901 (Cth) (the
Interpretation Act) means that, unless the context otherwise indicates, the
term “another person” may include the plural. While the
draughtsperson
and the Legislature may be assumed to have had s 23 in mind,
it is appropriate in ascertaining any contrary intention to include the plural
to consider not only the section of the Act
but also the substance and tenor of
the legislation as a whole (Blue Metal Industries Ltd v Dilley (1969) 117
CLR 651 at 656).
- The
respondents, for example Clear Telecoms and CIT, submit that the context of
s 47(6) within s 47 evinces an intention to
the contrary. They point to
the use of the singular in s 47(6) and the careful use of the plural in other
subsections of s 47 (e.g.
‘particular persons or classes of
persons’) to suggest that that the general proposition that s 23
applies should not be accepted (Muir Electrical Company Pty Ltd v
Commissioner of State Revenue (2002) 50 ATR 311; [2002] VSC 224
at [24], [32] per Mandie J). They also emphasise that
the penal or quasi-penal nature of the provision means that any ambiguity or
doubt should be resolved in favour of those against
whom it is sought to be used
(Castlemaine Tooheys at 401 per Gibbs CJ).
- The
Commission submits that the phrase “another person” is to be read as
‘another person or persons’ not being a body corporate
related to the corporation, that is, any other person or persons. As to whether
the plural applies,
the Commission relies on the reasoning of Gleeson CJ,
Gummow, Hayne, Heydon and Crennan JJ in SST Consulting Services Pty Ltd v
Rieson [2006] HCA 31; (2006) 225 CLR 516. In considering exclusive dealing, their Honours
referred at [13] to “another person” from which the services were
acquired
as a condition of supply as ‘namely, corporations
nominated by the appellant’ [emphasis added]. In Trade Practices
Commission v Legion Cabs (Trading) Cooperative Society Ltd [1978] FCA 47; (1978) 35 FLR
372, Franki J, in considering the three sources from which taxi drivers could
obtain petrol in meeting the relevant condition and whether
there was exclusive
dealing, said that the words “a second person” (the term used in the
section as then in force) should
be read as including more than one person.
From his Honour’s reasoning, it is apparent that no different conclusion
would
have been reached if the language of the section now in force were
applied.
- I
do not accept that the context requires the term “another person” to
be limited to a single person. If the expression
“another person”
had not been intended to include the plural, that would have been apparent to
High Court in SST. There is no good reason to limit the third party, the
object of the third line force, to a single person, as the reasoning of Franki
J
explained. Logically, in the context of s 47, s 23 of the Interpretation Act
should apply to the “another person” in s 47(6).
Does the term “another person’ in s 47(6) mean another specified
person, or any other person?
- The
Commission submits that the contention by the respondents that the imposed
condition of s 47(6) is necessarily concerned
with acquisition by the
customer of goods or services from a specified third party is incorrect.
- Section
47(6) is part of s 47, which concerns exclusive dealing. Consistent with
the concept of exclusivity is the notion of
limitation, or the shutting out of
persons or objects of the class (see Macquarie Dictionary). This is borne out
by the drafting
of the other subsections of s 47 which refer, for example,
to ‘a competitor of the corporation’ and ‘particular
persons or classes of persons’. Section 47(6) does not specify a
‘particular person’ or a ‘particular class of
persons’ but it does refer to ‘another person’ and
not to ‘any other person’ which is used, for example in
s 46(7) of the Act, where the reference is clearly not to a specified
person or persons. If the Legislature had intended “another
person”
to mean “any person” it would have been a simple matter so to
specify.
- There
is no requirement for a contravention of s 47(6) that there be the effect
of substantially lessening competition (s 47(10)).
Unlike other
subsections of s 47 of the Act, the proscription of third line forcing
conduct operates per se, without reference
to any test relating to competition.
Therefore, the third person does not need to be in the same market as the
corporation, or be
a competitor of the corporation. If the third person is in
fact more than one person, these persons do not need to be in the same
markets
or competitors of each other. The effect on competition in any market of the
condition to acquire goods or services from
“another person” does
not need to be assessed for conduct which otherwise satisfies the requirements
in s 47(6).
- Section
47(6) deals with third line forcing: the forcing of a customer into acquiring
particular goods or services from another as
a condition for obtaining, in this
case, call credits from the Telco. The question is whether the s47(6) is
directed to prohibiting
the forcing of the customer to acquire goods or services
that are not otherwise wanted, or to forcing the customer to acquire goods
or
services from a nominated source as a condition for obtaining the call credits,
or both. If the subsection were only directed
to the goods or services, the
reference to the source of the goods would be unnecessary. This indicates that
the prohibition of
exclusive dealing in s 47(6) is directed both to the goods
and services and to the source, both to the goods or services of a particular
kind or description and to the identity of the particular ‘another
person’ or persons from whom the goods or services are to be obtained,
directly or indirectly.
- Put
another way, s 47(6) may either be directed at conditions which favour the
supplier whose goods or services are forced on the
customer over other suppliers
of those goods or services, or to a restriction of the customer’s choice
of the supplier from
whom he or she acquires the other goods or services. If
“another person” were read to mean, for example, any leasing
company, neither of these objects would be fulfilled or addressed. There is no
relevant forcing where the identity of the third
person can be any provider of
finance of the customer’s choosing.
- In
Heydon J D, Trade Practices Law: Restrictive Trade Practices, Deceptive
Conduct and Consumer Protection (Lawbook Co., subscription service) at
[6.342] (update 127), Heydon J comments that third line forcing ‘is
only likely to occur where there is some agreement between the manufacturer
enforcing it and the manufacturer who benefits from
it’. This
requires an identified third party, not anyone at large. His Honour observes
that any such agreement which affects
competition will be caught by s 45 of
the Act, thereby rendering s 47(6) superfluous. As noted above, however,
s 47(6) does not require that the third line
forcing affects competition in
any market. In any case, that does not affect the meaning of “another
person”.
- The
legislative history demonstrates that Parliament’s concern in s 47(6)
and s 47(7) was with anti-competitive conduct.
In Australian Competition and
Consumer Commission v Bill Express Ltd (in liq) [2009] FCA 1022; (2009) 180 FCR 105 at
[52]–[56], Gordon J summarised the history of s 47(6) and amendments
that have been made to it, referring in particular to
the fact that there has
been no amendment to import the substantial lessening of competition test into
third line forcing, despite
repeated consideration and recommendations to the
contrary. The Commission contends that this supports its submission, as
considered
in Heydon’s Trade Practices Law, that s 47(6)
should not be presumed to be concerned with competition, but may be concerned to
protect interests other than
or additional to competition. Even if the
imposed condition is that goods or services be acquired from other persons who
are themselves in sufficient competition
such that the condition does not have
the effect of substantially lessening competition, this does not preclude a
contravention of
s 47(6).
- However,
the fact a substantial lessening of competition test was not imported into
s 47(6) does not positively support a construction of s 47(6)
that includes conduct which is unlikely to affect competition at all. The fact
that the competition
test does not apply does not mean that the scope and effect
of s 47(6) has nothing to do with competition. That subsection
is part of
s 47 and is in Part IV of the Act which covers restrictive trade practices.
Section 47(1) provides that subject to the section, a corporation shall not
engage in exclusive dealing (emphasis added). Section 47(6) deals with
an example of exclusive dealing, namely third line forcing. Third line forcing
has been the subject of a per se prohibition since the enactment of s 47.
The absence of a competition test may simply mean
that a contravention of the
section per se was considered sufficiently detrimental to competition, in most
cases, such that it was
felt unnecessary or inappropriate to require that it
also be proved substantially to lessen competition. As was said by Drummond
J
in Australian Competition and Consumer Commission v IMB Group Pty Ltd (in
liq) [2002] FCA 402 at [56], the prohibition in s 47(6) can be
justified if it is reserved for conduct that is so likely to damage competition
that it is
prohibited absolutely; it was justified on this basis by the Swanson
Committee in its review of the Act in 1976. Justices Gummow,
Hayne and Heydon
observed in Rural Press Ltd v Australian Competition and Consumer Commission
[2003] HCA 75; (2003) 216 CLR 53 at [82] that the practice of exclusive dealing within
s 47(6) was seen by Parliament as so generally offensive to the competition
goals
underlying the Act that it is to be considered without application of any
purpose or effect of substantially lessening competition
in a market.
- The
absence of a lessening of competition clause in s 47(6) does not mean that
a discussion by a Judge of the effect on competition
is in error, or that it
necessarily leads to a rejection of a construction drawn in the context that s
47 reveals a general purpose
of proscribing practices which tend to lessen
competition. As recognised in Project Blue Sky (at [71] and [78]),
interpretation must be informed by the purpose of the Act which may require a
departure from the ordinary literal
meaning of the words. The legislative
history demonstrates that Parliament’s concern in ss 47(6) and 47(7)
was with anti-competitive
conduct
(IMB at [56]-[58] per
Drummond J). Third line forcing has been seen to have anti-competitive effects
insofar as it involves in effect
a firm with market power renting it to another
so as to extend or leverage the impact of its market power to a new market
(Trade Practices Law at [6.342]-[6.344]).
- In
explaining s 47 of the Trade Practices Act 1974 (Cth), in the Second
Reading Speech, the Attorney-General referred to the limitation on the freedom
of the person to deal as regards
persons or places. He also explained that it
provides for exclusive dealing in which a third person is involved, for which
the requirement
of substantially lessening competition in the market does not
apply. He cited, as an example of conduct that is covered, the situation
where
the supplier obtains a commission or other benefit on sales by the third person
to the customer. This suggests a particular
third person with whom the supplier
had such an arrangement.
- The
words in s 47(6) are “another person” and not for example,
“another particular person” or “another specified
person”.
Historically, amendments were made to the statutory provision
affecting third line forcing, from describing the third party as “a
particular third person” in s 36(1)(b) of the Trade Practices Act
1965 to “a second person” in the Restrictive Trade Practices
Act 1971-1973. There is a degree of ambiguity in that expression
that is not answered by the legislative history. There is no explanation in
the
Explanatory Memorandum or in the second reading speech to explain the purpose
behind that change. In the absence of explanation
it could be said that it was
to lift the restriction of the specification of “particular” or for
some other perceived
purpose. It could have been considered ambiguous or
redundant. If it had been intended to have expanded the scope of the
subsection,
it might be thought that an explanation would have been
provided.
- There
has been some judicial consideration of the s 47(6), some of which assists on
this aspect and some of which, not being directed
to this issue, is
equivocal:
- Exclusive
dealing involves supply upon a condition that may have been suggested by the
recipient of the supply or may have been imposed
by ‘some third
party’ (Re Ku-ring-gai Co-operative
Building Society (No 12)
Ltd [1978] FCA 50; (1978) 36 FLR 134 at 167 per Deane J).
- In Legion
Cabs, Franki J concluded that the forcing of acquisition from a
nominated service station operated by any lessee of Shell was exclusive
dealing
as it constituted the forcing of acquisition from ‘a second
person’. Justice Franki was there considering the language of the
older provision for exclusive dealing. However, Franki J
made it clear at
383 to 385 that no different conclusion is reached when the language
‘another person’ of the new provision is applied. As
Northrop J pointed out in SWB Family Credit Union Ltd v Parramatta Tourist
Services Pty Ltd (1980) 32 ALR 365 at 381, the society in Legion Cabs
‘imposed an obligation upon the persons to whom they supplied a
service to acquire goods or services from other persons designated or
approved by the society and to the exclusion of persons carrying on
similar businesses to those designated or approved by the
society’[emphasis added].
- The effect of
the offer in SWB was: ‘We offer to supply services to you if you
do acquire services from another’ which Smithers J distinguished from
the framework of the section, being ‘I offer to supply services to you
on condition that you undertake to acquire services from another’ (at
374). The offer in SWB could only be accepted by the offeree actually
acquiring services from ‘the person indicated’ and not by the
offeree undertaking to acquire services from another. Justice Smithers was led
‘without equivocation’ to the conclusion that an offer to
supply services on condition that the offeree will acquire services directly or
indirectly
from a designated person is conduct specified in s 47(6) only where
the condition is that the offeree undertakes or otherwise incurs
an obligation
to acquire the goods or services (at 375). Justice Northrop in SWB did
not specifically consider whether “another person” could have been
any non-designated third person.
- In
SST, Gleeson CJ, Gummow, Hayne, Haydon and Crennan JJ
considered a condition (at [10]) whereby the relevant company was to direct
all
work to ‘the corporations the lender shall direct’. At [13]
their Honours held that a corporation was engaged in the practice of exclusive
dealing within s 47(6) by supplying
services on the condition that the
customer would acquire services ‘from another person (namely,
corporations nominated by the [corporation])’ [emphasis
added].
- The
respondents variously put the following propositions, said to be drawn from the
authorities, to support the proposition that
s 47(6), on its proper
construction, requires that the third party be identified.
- From the text of
the subsection, the source of the goods or services which must be acquired must
be specified, or the words ‘from another person’ are
otiose (Trade Practices Commission v Tepeda Pty Ltd (t/a Metro
Motor Market) [1994] FCA 1125; (1994) ATPR 41-319 at 42,246-42,247 per Davies J).
- If the section
was directed at the acquisition of goods or services from an unidentified random
source, the words ‘directly or indirectly’ immediately before
‘from another person’ would serve no purpose, be inapt and
not fit (SWB at 375 per Smithers J).
- ‘The
section is aimed at the prevention of arrangements promoting the acquisition of
particular goods and services exclusively from
a particular and designated
person...’ (SWB at 375 per Smithers J).
- If no third
party supplier is specified, the market of the good or service which the
customer is required to acquire remains competitive.
- The condition
must be one that the customer will acquire goods or services directly or
indirectly from a designated or specifically
identified person, rather than from
anybody. (SWB at 375; Williams & Hodgson Transport Pty Ltd v
Castlemaine Tooheys Ltd (1985) 64 ALR 521 at 532 per Wilcox J; Tepeda
at 42,246-42,247; see also Hill J’s comments on SWB and
Tepeda in Australian Competition and Consumer Commission v Universal
Music Australia Pty Ltd (2001) 115 FCR 442 at [458]-[459] where his Honour
was considering s 47(2), (3) but contrasting them with s 47(6)).
- Such a
construction of s 47(6) is consistent with the apparent purpose of the
section being to strike at conditions which restrict
trade by depriving the
customer of choice in relation to the acquisition of goods or services
(relevantly, the choice to acquire
the goods or services from traders other than
those specified and thereby adversely affecting such traders).
- If
“another person” were to refer to any other person, the section
would have an improbably wide reach. For example,
it would proscribe a
condition that a customer acquire finance or insurance from a reputable company
(Tepeda at 42,246).
- Justice
Heydon discusses the requirement that the condition concern acquisition from
“another person” in Trade Practices Law at [6.410]. The
conclusion of Smithers J in SWB that it means ‘exclusively
from a particular and designated person’ does, as Heydon J points
out, involve reading words into the subsection. However, his Honour notes and
seems to approve
the approach of Davies J in Tepeda as sensible. While
Heydon J emphasises that the construction of s 47(6) must take into account
that there is no requirement
of any anti-competitive effects as an ingredient of
liability, that does not mean, in my view, that “another person”
means any person other than the person imposing the condition and other than the
person on whom it is imposed. As Heydon J points
out at [6.342], the
undesirable practice addressed by s 47(6) is that one party ‘farms
out to another for a price, its coercive economic power’ (citing
Osborne v Sinclair Refinery Co 286 (1960) F 2d 832 at 840). It is
difficult to see how this is achieved if that other person is any other,
unidentified, person. Third line forcing has an
anti-competitive effect insofar
as it involves, in effect, a firm with market power “renting” it to
another so to extend
or leverage the impact of its market power to a new market
(Trade Practices Laws at [6.342]-[6.344]). Justice Heydon does indicate
a preference for the construction that the third party should be no particular
supplier or group of suppliers but merely some other person but, as the
commentary then discloses, recognises that such a construction
renders illegal
very sensible conditions.
- In
IMB at [58], Drummond J used the expression ‘third line
tying’ in discussing s 47(6). That suggests an identified third
party. In Tepeda there was only one third party. Although
obiter, Davies J expressed the opinion
that:
By reference to “another person”, the section has in mind a
specific person, otherwise the reference would be unnecessary.
The provision
does not prohibit a requirement such as, e.g., that the customer will acquire
finance or insurance from a reputable
company. The vice with which it deals is
a corporation’s requirement that such goods or services shall be obtained
from a
specified source.
I agree, with this view. The reference to “another person” in
s 47(6) of the Act does not mean any other person.
Does “another person” encompass a person as part of a specified
panel?
- The
purpose of s 47 is to proscribe conduct which creates restrictive trade
practice which may adversely affect persons competing
with the favoured person
(SWB at 381 per Northrop J). In Trade Practices Law, Heydon
J accepts that “another person” may include a choice from a panel
(at [6.400] citing KAM Nominees Pty Ltd v Australian Guarantee Corporation
Ltd (1994) 51 FCR 338 at 343). His Honour discusses the issue of
identification but, with respect, does not reach a definite conclusion on
whether s 47(6) should
be construed so as to necessitate a limitation on
the class of “another person” or the specification of members of the
class. His Honour refers at [6.344] to criticisms by Mr Callaway that a better
case could be made if s 47(6) prohibited A from
supplying goods or services
to B on condition that B will acquire unrelated goods or services of a different
kind or description
from A or anyone else. That is, this is not the way the
subsection presently operates.
- The
Commission submits that there is no authority inconsistent with the proposition
that the forcing of acquisition from one of the
panel of suppliers is sufficient
to constitute the condition specified in s 47(6). In KAM Nominees,
Drummond J considered a condition that the customer purchased a car to be
financed from a dealer approved by the respondent.
After observing that the
conduct encompassed by s 47(6) involved the acquisition of goods from
“a third person”,
Drummond J said at 343 that it was no answer
to an infringement of s 47(6) that the third person comprises a fairly wide
range
of dealers from which the customer could choose. It follows that his
Honour was of the view that the third person had to be specified,
even if it was
within a panel. His Honour commented at 343-4 that his view was consistent with
the offer being ‘if we give you finance to buy a car, you must acquire
it from whom we tell you to get it from’. I do not consider that this
construction was necessarily affected by his Honour’s concurrence with the
views of Northrop
J in SWB that the terms so expressed were necessitated
by an application of the lessening of competition test. His Honour was
explaining
why the expansion of the phrase “another person” from a
singular person to a limited panel was not inconsistent with
an anti-competitive
effect. As explained by Heydon J in Trade Practices Law at [6.400],
referring to KAM Nominees, the point of principle is that the person is
compelled to take from another person, even though that person’s precise
identity
can be chosen by him (or her). The respondents submit the decision by
Drummond J in KAM Nominees, that “another person”
includes a class of persons nominated by the corporation as those with which the
person must deal,
should not be followed. KAM Nominees was a considered
decision citing all relevant authorities and one where Drummond J was
considering an application for summary
dismissal on precisely this ground. With
respect, I find his Honour’s reasoning persuasive.
- In
my view, the text of s 47(6) and its context in s 47 and part IV of
the Act leads to the conclusion that “another
person” is not
restricted to a single person and may extend to acquisition of goods or services
from another person who (or
which) is part of a panel. However, it does not
extend to any other, unknown or unspecified, third party. It is not sufficient
that the customer be required to acquire particular goods or services. It has
to be from another person. Taking account of the
quasi-penal nature of the
provisions of Part IV of the Act, that construction is consistent with a reading
of the section, in context,
that gives ‘the fullest relief which the
fair meaning of its language will allow’ (Devenish v Jewel Food
Stores Pty Ltd [1991] HCA 7; (1990) 172 CLR 32 at 44 per Mason CJ).
- In
summary, as submitted by CIT, s 47(6) on its proper construction requires that
the third party from whom the relevant goods or
services are to be acquired must
be a specified person or persons, who may be part of a panel of specified
persons. That conclusion
is supported by:
(a) the principle that
construction should give meaning to every word of a legislative provision;
(b) the principle that construction should provide certainty to the extent
possible;
(c) the purpose of Part IV and s 47 of the Act;
(d) the wording of surrounding provisions in the Act;
(e) the fact that s 47(6) is a per se penal provision;
(f) the principles established by the authorities, including the cases
relied upon by the Commission; and
(g) the fact that the relevant extrinsic materials do not support a
construction of s 47(6) which is contrary to the ordinary meaning
of the words
of the provision and the application of the principles of construction referred
to above.
Giving credits on condition
- It
is plain from its terms that for s 47(6) to be contravened, a corporation
must, relevantly, offer to give or allow a credit,
the credit being given or
allowed on the condition that the customer to whom the offer is made will
acquire the goods or services
directly or indirectly from another person. The
Commission says that the offer was to give call credits, that the giving of
those
call credits was conditional and that this satisfies that aspect of
s 47(6). The Commission relies on Re Ku-ring-gai Co-operative at
167–168 per Deane J, Brennan J agreeing, where his Honour said
that s 47(6) ‘does not look at the origin of the condition upon which
there is a supply of services, the section looks at the supply of services
upon
that condition’. This does not seem to be in dispute. The Commission
says that the fact that the credit is on condition as pleaded in [25]
of the
proposed pleading is accepted by the respondents. All parties accept that the
required condition may be direct or indirect,
is not required to have a legal or
equitable force and can be ascertained by inference (s 47(13)(a)).
- An
issue arises as to whether ‘will acquire’ means ‘must
acquire’ or ‘will acquire (in the future)’.
The Commission in
its submissions refers to the reasons of Northrop J and of Smithers J
in SWB and the subsequent decision of Ryan J in Stationers Supply
Pty Ltd v Victorian Authorised Newsagents Association Ltd (1993) 44 FCR 35.
Justice Ryan at 62 approved and applied the reasoning of Northrop J to the
effect that while the condition does not need to
be legally binding, it must
have some attributes of compulsion and futurity. As Northrop J said:
‘This can be expressed in the form: “if we do this, you will
[must] do that”’.
- In
KAM Nominees, Drummond J approved and applied the reasoning of
Northrop J in SWB. His Honour referred to the ‘necessary
attributes of compulsion’ and explained the logic as follows:
consumers are generally free to obtain, or to decline to obtain, goods or
services from
a particular supplier as they wish but if they do choose to deal
with that supplier and are then compelled to deal with a third party,
there is a
contravention of the Act. His Honour commented that consumers are free to
choose whether to deal with a particular supplier
but if that supplier says
‘if you exercise your freedom to decide whether or not to acquire the
goods or services you want in favour of getting them from me,
then I will only
supply you if you acquire other goods and services from a third
person’ that is conduct within s 47(6). As his Honour put it
‘you do not have to acquire any goods or services from me, but if you
want them from me, you can only get them if you will acquire
other goods or
services from a third person’. That is, the customer is deprived of
choice in the acquisition of those other goods or services. The requirement
that the
condition must have an element of compulsion was also confirmed by
Gordon J in Bill Express (at [61]-[66]).
-
CIT draws the distinction between an allegation that the condition in this
case amounts to a condition in the sense of an undertaking
by the customer
(“will”), as opposed to a mere contingency or option available to
the customer (“if”). CIT
submits that the ordinary meaning of the
terms of s 47(6) “naturally suggest” an obligation to acquire.
This is
in accordance with the purpose of the section which, CIT says, compels a
customer to acquire goods or services from a third party
and is such more
clearly restrictive of trade than conduct which merely gives a customer an
option to do so, even if reinforced by
an incentive (IMB at [66] per
Drummond J). CIT submits that, absent a pleaded or factual basis for a
conclusion that Axis Telecoms required its
customers to commit to acquire
leased goods from financiers, the claim against Axis Telecoms must fail and with
it the claim against CIT.
- There
is no requirement that there be an enforceable obligation involved. While there
is no prohibition on bundling, the alleged
prohibition is an offer to give the
bundled services on condition that the customer acquire part of the bundle, the
equipment, from
a specified person or one of a specified panel. The
hypothetical questions concerning the obligation on the part of the customer,
are whether the condition was “if you do this, we will do that” or
“if we do this, you must do that”. From
the evidence, the offer was
in the nature of “if you want call credits, you will or must acquire
equipment from one of the
Finance Companies on our panel”. The allegation
in the evidence is that customers were not given the choice of finance company
but presented with documentation which included an application to one of the
Finance Companies as chosen by the Telco.
- In
relation to the offer case, paragraphs [24A] to [24F] of the proposed pleading
concern the offer by Axis Telecoms itself and by
its named agents being other
respondents in the Axis Group, to give or allow call credits to named customers
on the condition that
the customer ‘would acquire’ equipment
under an equipment lease from another person not being a body corporate related
to Axis Telecoms. In relation to
the giving case, paragraphs [27A] to [27F]
concern the giving of call credits to customers on the condition that the
customer ‘leased’ equipment from a Finance Company
specified in each case: AIF, CIT, EFS or Tech Leasing.
- The
Commission submits that the proposed pleading is adequate as to the element of
compulsion, because the material fact is whether
the offer was that the call
credits were to be given or allowed, or call credits were given or allowed, only
if the customer acquired
the equipment through the Finance Company. I accept
that submission. The question remains whether the evidence supports the pleaded
cause of action. Chronologically, the giving of call credits only occurred
after the agreement with the Finance Company was completed
and after the
customer had acquired the equipment. “Acquire” is defined in s 4 of
the Act, to include (a): ‘in relation to goods – acquired by way
of purchase, exchange or taking on lease, or hire or on hire purchase;
and (b) in relation to services – accept’ [emphasis added].
This is consistent with the acquisition occurring at the entry into the lease
agreement, not continuing
with each lease payment. “Leased” in the
giving case stands in contrast to the reference to future conduct “would
acquire” in the offer case. If the word “leased” has the
meaning that the lease had occurred in the past, the
element of futurity is not
satisfied, s 47(6) does not apply and the giving paragraphs should be struck out
as disclosing no cause
of action. In the alternative, if the word
“leased” has the meaning that the customer continued to be liable
under the
lease such that the acquisition of the leased equipment continued
after the giving of the call credits, the element of futurity is
satisfied. To
the extent that the meaning is undefined and ambiguous, these paragraphs are
embarrassing and liable to be struck
out with leave being given to amend to
clarify if the Commission wishes to do so.
Is it supply of a single package?
- CIT
says that, as pleaded, the provision of Bundled Services by the Telco is a
package supply falling outside s 47(6), on the
basis that both
telecommunications services and the equipment are supplied by the Telco itself,
with the equipment being supplied
indirectly through the Leasing Company. CIT
points to the Commission’s pleaded case that it is Axis Telecoms that
provides
the equipment to the Leasing Company which then provides the equipment
to the customer. The role of the Finance Company, says CIT,
was simply to
provide finance necessary for the supply of the equipment by the Telco to the
customer. Whether there was one or two
contracts, or whether or not the
transaction was structured so as to make the customer directly liable to Axis
Telecoms in respect
of the equipment supplied, CIT submits that the
telecommunications services and the equipment were effectively supplied in a
single
bundle by the Telco. CIT relies on the fact that the Courts have refused
to find that exclusive dealing is made out where a single
package of products of
services is supplied, even though different, unrelated organisations produce the
various products or services
making up the package (IMB at [72] per
Drummond J, upheld in this respect on appeal in Australian Competition and
Consumer Commission v IMB Group Pty Ltd [2003] FCAFC 17 at [38]- [41],
[86]-[91]; see also Castlemaine Tooheys at 400-401, 405-406). It
characterises the offer of call credits and the provision of equipment as a
package supply by the Telco,
rather than the foisting by the Telco of third
party goods on the customer involving a separate arrangement between the offeree
and
a third party (IMB at [78]).
- The
Commission accepts that if the Telcos’ and Finance Companies’
services were intrinsically related such that there
was a genuine commercial
connection between the two suppliers, the arrangements would fall outside the
scope of s 47(6). The Commission submits that this forms no part of the
pleaded case and that the evidence makes it clear that the equipment offered
and
supplied included equipment that had nothing to do with telephony. The
Commission submits that if CIT maintains this argument,
there is a clear dispute
on the pleadings and on the evidence and that it is a matter that should go to
trial.
- I
accept the Commission’s submissions. While it is pleaded that the
equipment was originally supplied by the Telco to the
Leasing Company, the
Commission and the proposed pleading characterise the transaction as the
customer acquiring equipment under
a lease from the Leasing Company, being
“another person” under s 47(6). The fact that the equipment was
ultimately sourced
from the Telco is not, at present, sufficient to render the
Commission’s case unarguable. As Drummond J recognised in IMB at
[78], there is a good deal of room for judgment in determining how to
characterise arrangements of this kind and at this stage.
The
Commission’s characterisation discloses an arguable case. Accordingly,
the pleading is not liable to be struck out on
this basis under O 11 r 16.
Knowledge of the Finance Companies
- The
Commission alleges that EFS and CIT were each knowingly concerned in, or aided
and abetted the contraventions of, s 47(6)
of the Act by Axis Telecoms in
relation to the contraventions by Axis Telecoms. EFS is also alleged to be
accessorially liable for
the contraventions by WorldTel. There is no dispute
that, in order to be found liable under s 75B of the Act, it has to be
established as against each of EFS and CIT that it had actual knowledge of all
of the essential facts that established the contravention
of the Act by the
Telco (Yorke v Lucas [1985] HCA 65; (1985) 158 CLR 661 at 670; Rural Press
at [48]; Houghton v Arms [2006] HCA 59; (2006) 225 CLR 553 at [17]). Constructive
knowledge is not sufficient, although there may be circumstances where knowledge
may be inferred if that is the only
rational inference available (Genocanna
Nominees at [278] per Lander J).
- It
is not in dispute that neither EFS nor CIT were aware that the Telco imposed a
condition at the time of the first stage offer
that, in order to obtain call
credits, the customer had to enter into a lease agreement with one of a panel of
Finance Companies,
or only with a single Finance Company. The
Commission’s primary submission is that the only knowledge required for
the purposes
of s 75B is the knowledge of the giving or allowing of credits
on condition that the person will acquire goods or services from
another person.
That contention depends on characterisation of “another person” as
any other person.
- EFS
and CIT submit that the Commission must establish that they each knew that the
Telco dealt with its customers on condition that
they take leases from one of a
designated panel chosen by the Telco (even if it is not necessary to know the
identity of each other
panel member). As EFS puts it, if anything is essential
in being an accessory in a s 47(6) case, it is knowledge of the precise
terms of the condition, being one of the “essential matters” which
make up the infringement. One of these essential
matters is, EFS and CIT
submit, the fact that there was a limitation on the class of persons that
constituted the third party. Otherwise,
if EFS or CIT were each simply a
leasing company which the customer was free to choose, there would be no
contravention of s 47(6)
as I have explained above.
- This,
they submit, required knowledge of at least:
- The giving or
allowing or offering of a credit;
- That the offer
was on condition that the customer (offeree) will acquire goods or services of a
particular kind from “another
person”. Knowledge of the business
method generally is not sufficient;
- If the condition
was, as here, that the goods or services must be acquired from a panel, there
must be knowledge that there was a
panel, who was on the panel and possibly that
the other panel members were not related to the Telco. It is necessary to know
the
form, structure and precise terms of the condition in order to know whether
one has breached the law;
- That particular
customers were required to deal with a particular finance company; and
- Possibly
knowledge that the other panel members operate under the same business method,
which has not been pleaded.
- EFS
reads the proposed pleading as alleging knowledge on the part of EFS and CIT
with regard to each customer who was offered call
credits, whether or not that
customer ultimately applied to the particular Finance Company. That is, for
example, EFS is alleged
to have knowingly contravened the Act also in respect of
customers who leased their equipment from other of the Finance Companies.
As
EFS puts it, ‘it would be passing strange that if my client was to be
found guilty of being knowingly involved [in] an offer made to a person
that it had never heard of, to deal with companies that it had never heard of,
one of which, AIF, that
offeree dealt with. To say that we didn’t know
the essential elements of the offence, we would say, is a massive
understatement’.
- The
Commission alleges that EFS and CIT knew that each Telco offered to supply and
supplied Bundled Services and that the business
method implemented by each Telco
involved offering Bundled Services. The Commission accepts that it must
establish the relevant
knowledge by EFS and CIT for the purposes of the notices
of motion. The Commission accepts that it cannot “cross-fertilise”
the case against EFS as against CIT and vice versa in order to establish
knowledge on the part of the individual financiers. As
to the material facts
which constitute the commission of the contravention, the Commission says that,
with respect to the offer (or
the giving or allowing) of call credits they
are:
- an
offer (giving or allowing) of call credits
- the
call credits were on a condition (within the sense defined by s 47(13)(a));
and
- the
condition was to the effect that the customer would acquire equipment under an
equipment lease from a person other than the offeror
(giver) of the call
credits.
- I
have not accepted the third submission which depends on “another
person” being any other person. It follows that,
even if the
Commission’s evidence were sufficient to establish knowledge of the first
two matters above, that knowledge does
not extend to the necessary third element
of the contravention: knowledge that the condition was to the effect that the
customer
would acquire equipment under the equipment lease from “another
person” being either a specified person or a member of
a specified panel.
The Commission accepts that if the designation of “another person”
is of a particular financier,
there was no relevant knowledge on the part of
EFS, CIT or AIF of the designation at the first stage offer. However,
the Commission says that the second stage offer remains, because when CIT or EFS
received the application from the Telco
and before approval, each knew of its
own involvement and knew that it was not related to the Telco. In relation to
the second stage
offers, the Commission submits that it only needs to prove that
the Finance Company knew that call credits would be given or allowed
only if it
approved the finance application. Further, it says that the case on giving or
allowing call credits month by month during
the term of the lease would also
remain.
- I
do not accept that the Commission is required to establish knowledge of the
offer of or giving of call credits to all of the Telco’s
customers. Each
Finance Company would know of each customer that approached it for finance. The
allegation is that, for that customer,
the nominated Finance Company was the
third person. It is not suggested that EFS or CIT knew of offers of, or the
giving of call
credits to, customers who did not apply to that company for a
lease agreement. However, it is an essential element of the alleged
contravention that the offering or giving of call credits was on condition that
the customer will acquire a lease agreement from
“another person”.
It is not the fact that all customers were referred to a single finance company.
The allegation is
that each Finance Company was aware or knew of the business
method. That method with respect to each customer to whom the offer
was made
involved a selection by the Telco of the nominated finance company from a panel.
It follows that the Commission must plead
and establish that each of EFS and CIT
knew of the existence of a panel, of which that company was a member, or that
the customer
was directed to it as the Finance Company of the Telco’s
choice. It is not clearly pleaded by the Commission that either EFS
or CIT had
such knowledge. It is not necessary that they knew the identity of the other
members of the panel.
- To
be a third line force and a contravention of s 47(6), the Commission would
still have to plead and provide evidence to support
knowledge on the part of the
Finance Company that the offer by the Telco to the customer was on condition
that the customer make
the application to it in its capacity as the specified
Finance Company or as a member of the specified panel. Knowledge that a
customer
made an application for finance for equipment to the Finance Company
and that there was a link between accepting that application
and the giving of
call credits by the Telco is not sufficient unless the Finance Company had
knowledge that the customer was directed
to it as a condition of receiving call
credits and, for example, had not been given the choice of any leasing company.
I do not
accept the Commission’s submission that the only knowledge
that it needs to prove of the Finance Company’s participation in the
second stage offer is that the
call credits were given or allowed only after the
finance application was approved.
- In
my view, this lack of knowledge on the part of the Finance Companies similarly
defeats the allegation that they were knowingly
concerned in the giving case.
The Commission contends that after the lease had been executed, there was a
fresh offer or giving
of call credits month by month on the condition that the
equipment continued to be acquired as the customer made the monthly lease
payments. It submits that by this stage, the condition had clearly crystallised
on the Finance Company with which the customer had
entered into the lease
agreement. However, for the condition to constitute a contravention of
s 47(6), the acquisition of the
equipment must be from a specified company
or one of a specified panel, rather than one freely chosen by the customer. For
example,
if the customer were free to choose to enter into a leasing agreement
with any finance company and the Telco gave call credits on
the condition that
that the customer continued making lease payments under that lease agreement,
there would be no relevant third
line force to constitute a contravention of
s 47(6). I consider it essential to the success of the giving case that
the customer
was not initially free to choose the Finance Company with which to
enter into a leasing agreement. There is no direct evidence which
the
Commission brought to the attention of the Court that demonstrates that EFS and
CIT had knowledge of this essential element to
establish that they were
knowingly concerned in the giving case.
- There
was also an issue raised as to whether the knowledge necessarily extended to the
fact that the third person was a body corporate
not related to the Telco. There
is no need to consider that requirement, although it is clear that each Finance
Company would know
whether it was a related body corporate. The Commission
accepts that the Finance Companies were not involved in the contravention
until
they received the application form from the customer who had been directed to
them and accepts that the Finance Companies did
not know that every other
finance company on the panel was not a related corporation. The Commission
submits that the words ‘not being a body corporate related to the
corporation’ in s 47(6) qualify the words “another
person” and do not form part of the condition of which the section
speaks.
The Finance Companies submit that it would be necessary to establish that
separate piece of knowledge, even if it could be
shown that they knew of the
imposition of the condition and the identities of the members of the panel.
That is, they say that it
is not sufficient to establish that they knew the
members of the panel but also that they knew that each such member was not a
body
corporate related to, relevantly, Axis Telecoms or WorldTel. It is not
necessary to determine this issue as I have determined that
there is no pleading
or evidence that either EFS or CIT had knowledge that applications for finance
that they received were in the
context of a third line force, involving a
restriction on the customer’s choice of finance company.
- The
proposed pleading also alleges accessorial liability by providing facilities to
the Axis Group which were used to make offers
of, and to give or allow call
credits on condition. This is explained by the Commission as participation by
enabling the Telcos
to operate a system by reference to a panel of Leasing
Companies and make first stage offers, including those in which a particular
Finance Company was not the ultimate financier. EFS submits that such an
allegation of involvement does not equate to an allegation
of knowledge.
Involvement is, it says, a necessary but not sufficient pleading of knowledge or
knowing involvement. In my view,
this allegation would also require knowledge
about the specified panel, which has not been pleaded or supported by evidence.
I will
deal further with the cases against EFS and CIT
below.
SUMMARY JUDGMENT UNDER SECTION 31(A)
- As
mentioned above, EFS, CIT, Clear Telecoms and the WorldTel officer respondents
seek summary judgment pursuant to 31A of the FCA.
The relevant parts of
s 31A are as follows:
(1) ...
(2) The Court may give judgment for one party against another in relation to
the whole or any part of a proceeding if:
(a) the first party is defending the proceeding or that part of the
proceeding; and
(b) the Court is satisfied that the other party has no reasonable prospect of
successfully prosecuting the proceeding or that part
of the
proceeding.
(3) For the purposes of this section, a defence or a proceeding or part of a
proceeding need not be:
(a) hopeless; or
(b) bound to fail;
for it to have no reasonable prospect of
success.
(4) ...
- As
Clear Telecoms submits:
(a) Section 31A sets a lower bar for
obtaining summary judgment than that which applied under authorities such as
Dey v Victorian Railways Commissioners [1949] HCA 1; (1949) 78 CLR 62 and General
Steel Industries Inc v Commissioner for Railways (NSW) [1964] HCA 69; (1964) 112 CLR 125
(White Industries Aust Ltd v Federal Commissioner of Taxation [2007] FCA 511; (2007) 160
FCR 298 at [54] per Lindgren J; Jefferson Ford Pty Ltd v Ford Motor Company
of Australia Ltd [2008] FCAFC 60; (2008) 167 FCR 372 at [124] per Gordon J; also [19] per
Finkelstein J).
(b) In applying the section, it is necessary to examine critically the case
in respect of which summary judgment is sought for the
purposes of assessing
whether it is sufficiently strong to warrant the matter going to trial (as
distinct from hopeless or bound
to fail) (Bradken Resources Pty Ltd v Lynx
Engineering Consultants Pty Ltd [2008] FCA 1257; (2008) 78 IPR 586 at [28] per Emmett J).
(c) That a case has no reasonable prospects of success might be established
by the failure to plead a reasonable cause of action after
ample opportunity to
do so (White Industries at [47]).
(d) On the other hand, it might be necessary to decide whether the evidence
of the party opposing summary judgment is of sufficient
quality and weight for
it to be able to succeed at trial (Jefferson at [23] per Finkelstein J;
[126]-[127] per Gordon J).
(e) In determining whether a real issue of fact exists such as to preclude
summary judgment, the Court must draw all reasonable (as distinct from
only plausible) inferences in favour of the party seeking to resist summary
judgment (Jefferson at [132]).
(f) What inferences are reasonable to draw will be affected by the
seriousness of the allegations under consideration and the gravity
of the
consequences of any adverse findings that might be made (Australian
Competition and Consumer Commission v Amcor Printing Papers Group Ltd [2000] FCA 17; (2000)
169 ALR 344 at [78] per Sackville J; s 140, Evidence Act 1995
(Cth)).
- As
Emmett J said in Bradken Resources at [28], the object is to determine
whether the argument is sufficiently strong to warrant the matter going to
trial. This may necessitate
the Court resolving contested legal issues at a
summary hearing. Nonetheless, it remains a matter for a judge hearing a summary
dismissal application to exercise some discretion as to whether questions of law
that have been raised are so difficult that they
ought not to be decided
summarily (Kowalski v MMAL Staff Superannuation Fund Pty Ltd [2009] FCAFC 117; (2009) 178
FCR 401 at [31]). It is also necessary to assess the asserted facts to
ascertain whether the party alleging them can show that they are likely to
be
established at trial. If the asserted facts appear to be so improbable that
there is no point in allowing them to go to trial,
that may warrant summary
dismissal. Short of such a description applying to the asserted facts, the
party asserting them should
be given the benefit of the assumption that there is
a likelihood that, on the evidence adduced, the fact will be established at
trial, taking into account inferences that may reasonably be drawn.
- Judgment
under s 31A can be given by reference to pleadings where there is a defect
in the pleadings which cannot be cured or
by reference to evidence which
reasonably excludes the possibility that the facts essential to the claim will
be able to be established
(Fortron Automotive
Treatments Pty Limited v Jones (2) [2006] FCA 1401 at [20] per
French J).
- Summary
judgment may be appropriate under s 31A where the evidence is all one way
so that only one conclusion can be said to
be reasonable (Boston Commercial
Services Pty Ltd v GE Capital Finance Australasia Pty Limited [2006] FCA 1352; (2006) 236 ALR
720 at [43] per Rares J). Where the evidence may have an ambivalent character
or where it is likely that contested evidence might reasonably
be believed one
way or the other so as to enable one side or the other to succeed, it may be the
case that there are reasonable prospects
of success within the meaning of
s 31A (Boston Commercial at [45] per Rares J).
- The
relevance of issues of fact and questions of law in an application for summary
judgment is clearly summarised by Besanko J in
Keynes v Rural Directions Pty
Ltd (No 2) (2009) 72 ACSR 264 at [47]:
...It is sufficient for me to say that where a plaintiff’s cause of
action depends on a triable issue of fact then summary
judgment will not be
entered. Where the plaintiff’s cause of action depends on an arguable
question of law then summary judgment
may not be entered. However, in the latter
case where the court has had the benefit of submissions on the question of law
and is
able to decide the question then the court may proceed to do so on an
application for summary judgment. Of course, the court must
be alert to the
possibility that, in truth, the determination of the question of law depends on
a triable issue of fact. Furthermore,
there may be other reasons why, in the
particular circumstances of the case, the court will not decide an arguable
question of law
on an application for summary
judgment.
- I
accept that if as a question of law it is clear that the case or a part of it
cannot succeed, it is an appropriate case for an
order under s 31A. It is
necessary to look at the case as a question of substance and not just form,
bearing in mind the factual
complexity and the pleading, together with the
factual material in evidence in support of the pleading. The question is
whether
the Court is satisfied that there is no reasonable prospect of the
Commission succeeding.
The case against EFS
- The
Commission must establish, by evidence and reasonable inferences, that EFS knew
that the Telco’s customers were being offered
or given call credits on the
condition that they entered into a finance agreement with EFS, or with one of
the panel of Finance Companies
identified in the pleading. The Commission
alleges that EFS knew of the Telco’s business system of offering, giving
or allowing
of call credits on the pleaded condition and that EFS was involved
in the giving or allowing of call credits on the pleaded condition
where it was
the financier. I do not accept the general criticisms of the respondents that
it is impossible or inappropriate to
plead a defined “business
method” but the proposed pleading does not clearly allege that EFS knew
that the Telco’s
business method required the customer to lease equipment
from a specified person, or a member of a specified panel, as a condition
of
receiving call credits.
- EFS
submits that the effect of [126] of the proposed pleading is to allege no more
than that EFS knew that call credits were offered
and supplied in circumstances
where the customers also leased equipment from a “Leasing Company”.
EFS contends that
there is no pleading and no evidence that it knew of any
condition imposed by the Telco to the effect that a customer must enter
into an
equipment lease with EFS as the designated Leasing Company, or with another
specified finance company, or with one or more
of the five Finance Companies on
the alleged panel. EFS accepts that there is evidence that it knew of the
business of bundling
telecommunications with equipment rental but says that the
evidence does not extend to supporting the contention that EFS had knowledge
of
any condition that might infringe s 47(6). A comment ‘we
understand the business’ or that EFS executives ‘knew how the
bundle worked’ is not sufficient, it says, in the context of the
seriousness of the allegations and the consequences of an adverse finding,
to
draw a ‘reasonable and definite inference’ (Amcor at
[78]-[79]; Jefferson Ford at [132]).
- EFS
accepts, for the purpose of this notice of motion, that it provided data such as
hire rates for different pieces of equipment
to the Telcos. EFS accepts
that the evidence is capable of showing that it knew that there was a
relationship between the amount of call credits
and the lease payments made
after EFS approved the customer’s application for finance to purchase
equipment. While the evidence
may establish knowledge of the way that the lease
payments and call credits were linked, general assertions that EFS knew all
details
of the relationship between Axis and the customer, including the offer
or giving of call credits on condition that the customer enter
into a lease
agreement with EFS or one of the named panel members cannot be made out by a
general pleading or assertion that EFS
understood the business system or that it
knew how it worked. Such knowledge does not necessarily include knowledge of
the alleged
third line force. Such knowledge should be specifically pleaded
and, where challenged as it has been, be supported by material facts
that
establish or necessarily infer that knowledge.
- The
Commission relies on a concession made in correspondence of knowledge of the
business method on the part of EFS. From that correspondence,
EFS seemed to be
of the view that the customers were offered the same call credits whether they
chose to purchase the bundled goods
and services for cash, or organised their
own finance or arranged finance from EFS. In any event, knowledge of the
Telco’s
business method amounted, in context, to the knowledge of the
offer of bundled services, not the knowledge of the restricted nature
of the
third party.
- The
Commission points out that the designation of the third party became more
particular over time. At the first stage offer, before
the signing of the
application for finance, the equipment lease was required to be with one of the
Finance Companies nominated by
Axis Telecoms or its agents but there is no
pleading or evidence that EFS knew of this requirement. Once the application
for finance
was forwarded to EFS (the second stage offer), the designation was
of EFS but there is also no pleading or evidence that, at this
stage, EFS knew
that it was the subject of a third line force.
- The
lease documentation provided by EFS to the Telco does not refer to the pleaded
condition, or to any condition of the kind that
would constitute a contravention
of s 47(6) or, indeed, to telecommunication services. There is documentation,
in the form of customer complaints, that confirm the existence
of two contracts,
one for telecommunications and one for the equipment lease. The inference is
available that EFS knew that the
two contracts were linked so far as the
customer was concerned. However, the Commission must plead and provide evidence
that EFS
knew that the customers were being offered call credits on condition
that they entered into a finance agreement with a nominated
Finance Company or
one of a nominated panel of Finance Companies.
- I
am satisfied that the evidence and inferences available from that evidence
support the pleaded case that EFS was aware of the Axis
Telecoms and WorldTel
business methods to the extent of knowledge of a business method that involved
the provision of Bundled Services
and call credits for customers who entered
into lease agreements. However, that does not constitute a contravention of
s 47(6) unless the necessary condition has been applied and, for EFS to be
liable, it must be alleged to have had knowledge of the material
fact that the
condition was not only to lease equipment but also that it be leased from
“another person” within the meaning
of s 47(6). It is not
sufficient that the condition be that, in order to obtain call credits, the
customer must enter into an equipment lease.
The condition must direct the
customer to “another person”.
- Even
if the evidence were sufficient to establish that EFS knew of the Telco’s
business model and knew of the offer of bundled
services and knew that it was a
condition of the provision of call credits that the customer obtain a lease
agreement, it is not
sufficient to establish accessorial liability for a
contravention of s 47(6) unless EFS knew that the offer or provision of
call credits amounted to a third line force. That would entail knowledge that
the
condition was that the customer acquire the lease agreement from EFS or from
a panel of which EFS was a member, that is from a particular
finance company or
a limited class of finance companies. Knowledge that the customer had to obtain
a lease agreement from any leasing
company, or a Leasing Company, being any
leasing company which included the named Finance Companies (as originally
pleaded), is not
sufficient. The proposed pleading alleges that there was a
panel of five Finance Companies. The Commission must plead and provide
some
evidence that EFS knew that the choice of the customer was restricted to such a
panel. It has not.
- By
an additional pleading in the proposed pleading the Commission alleges that EFS
conducted a business system. That system involved
the same transactions as
those alleged for the Axis Telecoms business system, save that it characterises
it from EFS’ perspective.
That is, that its equipment leases for
customers of Axis Telecoms commenced after the following took place: the
customer signed
an application form provided to the customer by Axis Telecoms
and addressed to EFS for approval, Axis Telecoms forwarded the application
to
EFS, EFS approved the leasing transaction, the Axis Group invoiced EFS for the
equipment and EFS paid the Axis Group. The allegation
is that Axis Telecoms was
obliged to deal only with EFS in seeking finance for a customer once the
application was forwarded to EFS.
The relevance of that obligation of Axis
Telecoms is not clear in the context of s 47(6). If this obligation is
intended to prove that EFS knew that, at this stage, it has become the
designated Finance Company with which
the customer must deal in order to obtain
call credits, that does not mean that EFS knew the customer was required by the
Telco to
deal with it as the nominated Finance Company, as the customer could
have freely chosen to deal with EFS. The necessary knowledge
on the part of EFS
of the offers made or conditions imposed on the customers is not pleaded or
substantiated by way of evidence.
The forwarding of the application form to EFS
is not an offer by EFS or by the Telco. It is an offer by the customer to enter
into
an agreement to finance leases of equipment, which EFS may or may not
accept. To the extent that this “second stage offer”
is
consequential upon the offer made by the Telco to the customer to give or allow
call credits, even if it can be said to support
the offer on condition that the
customer make the application to EFS directly or through the Telco, it is
necessary to establish
knowledge on the part of EFS of that condition. It does
not necessarily follow from the “second stage offer” by the
customer
to EFS that it was made as part of a condition that the lease be obtained from
EFS, or a member of the alleged panel, rather
than it being obtained by EFS
simply in its capacity as a leasing company, even a leasing company which dealt
regularly with the
Telco.
- The
conclusions available from the pleading and the evidence concerning EFS apply
equally to the allegations where the Telco is Axis
or WorldTel.
- The
Commission has pleaded knowledge on the part of EFS of, inter alia, [24F]
and [75C] of the proposed pleading, which concern the making of offers by the
Telcos by implementation of the business method
alleged in [25] and [76]
respectively. It has not alleged knowledge of the matters in [25(e)] and
[76(d)] that Axis Telecoms and
WorldTel respectively required customers to
acquire equipment from a limited number of Finance Companies. As the Commission
has
not clearly pleaded the requisite knowledge, the pleading against EFS is
liable to be struck out as not pleading the requisite material
facts.
- Further,
in the absence of any evidence to support the requisite knowledge by EFS for the
purposes of s 75B of the Act, EFS is entitled
to an order under s 31A(2) of the
FCA.
The case against CIT
- The
allegations in the proposed pleading against CIT are largely similar to the
allegations against EFS, although there are some
differences. CIT points out
what is not alleged, which includes:
- that the offer
of credits was conditional on a lease by a specified Leasing Company or that CIT
knew of any such offers;
- that Axis
Telecoms gave credits on condition that customers received leasing services from
a particular company or that CIT was aware
of such a condition;
- that call
credits were given on the condition of a promise by the customer to enter into a
lease. Rather, call credits were allowed
up to the level of lease payments
made;
- that the conduct
of any other Telco, such as WorldTel, is relevant to the allegations against
CIT; and
- that the conduct
of Axis with Leasing Companies other than CIT is part of the case against
CIT.
- The
pleading against CIT and the evidence relied upon by the Commission is
sufficient to defeat a s 31A application insofar
as it extends to the
knowledge on the part of CIT of the Axis Telecoms business method, the offer of
Bundled Services, the fact that
the vendor of the services was Axis Telecoms and
the fact that Axis Telecoms provided an application form to customers for a
leasing
agreement with CIT. CIT notified Axis Telecoms of its approval of the
proposed leasing transaction and received payment for the
equipment from Axis.
There is evidence that CIT knew of the giving of call credits. I accept that
the evidence is sufficient to
defeat the s 31A application insofar as it
establishes that CIT knew that Axis offered to give or allow and gave or allowed
call credits linked to equipment leases. CIT issued acknowledgments which
stated that equipment rental payments were not contingent
on any discount
offered by any telephony service provider. This gives rise to an inference that
CIT was aware that the Telco offered
discounts and supports the allegation that
CIT was aware that the lease agreement was linked with the offer of call
credits. CIT
seemed to be informing the customer that, whether or not call
credits or the relationship with the Telco continued, payments to CIT
would
continue. It does not, however, go so far as to support an allegation that CIT
was aware that the offer of call credits was
conditional on an application for
leasing being made to and accepted by CIT specifically or as a member of a
specified panel.
- As
the case against CIT is accessorial, the Commission must establish actual
knowledge of the essential factual elements of Axis
Telecoms’ alleged
contravention of s 47(6). This is an allegation of third line forcing. It
is not sufficient that CIT
knew that Axis offered or provided the Bundled
Services or that the customers entered into the equipment lease with CIT or that
this
equipment lease was linked to the offering or giving of call credits.
- Link
Telecoms was the holding company of Axis Telecoms, Sonofon, Link Solutions and
QCC. CIT entered into a “Vendor Relationship
Agreement” with Link
Telecoms Holdings Pty Ltd (according to a document produced by Axis Telecoms in
response to a request
for agreements that it held with finance companies). CIT
admitted in correspondence with the Commission that it had vendor relationships
with a number of telecommunications equipment vendors including Axis Telecoms,
Sonofon, Link Solutions and QCC. The Commission
submits that this is
sufficient to establish CIT’s knowledge of the corporate structure and
that Link Holdings was the holding
company of these various subsidiaries.
However, the letter states that it was only in February 2006 that CIT discovered
that a number
of what it regarded as independent vendor relationships, being
those with the above companies, were with vendors linked through director
affiliations and common ownership. In September 2006 CIT determined to cease
doing business with those vendors. Another reason
for that termination was
because CIT could not obtain information of a fair recommended retail price for
the equipment purchased
from the vendors.
- The
Commission also relies on documentation of February 2005, in which CIT refers to
the problem of being uncompetitive in the market
if it changes residual pricing
as establishing that CIT knew of other financiers used by the Axis Group. Also,
as at October 2005,
CIT was aware that “Sonofon (Axis Telecoms)”
sold equipment rental agreements on the basis that ‘our rental of
$1760.00 net was provided as call credits towards their monthly Axis Telecoms
bill, for calls made during that month’. CIT stated as at that date
that it was clear that Sonofon sold the equipment on the basis that the customer
received call
credits as the inducement to sign the CIT rental agreements. CIT
also formed the view that it was paying too much for the equipment
and was
exposed to the risk of too high a residual value. Other evidence, from Mr
Barnett, is to the effect that he discussed bundled
deals with CIT’s
general manager in Australia and the Commission relies on Mr Barnett’s
evidence and the conversations
that he had to establish CIT’s knowledge of
QCC’s and Axis Telecoms’ business method.
- There
is no pleading against CIT and no evidence relied on to establish knowledge by
CIT that Axis Telecoms dealt with customers
on terms that required the customer
to commit to acquire leased goods from a particular Finance Company or one of a
specified panel.
One letter dated 20 October 2005, being a complaint by a
customer after the contracts were entered into, if received by CIT,
does
refer to the customer being advised by Axis Telecoms prior to the lease
agreement with CIT that CIT was affiliated with Axis Telecoms.
It also refers
to the fact that the customer had ‘wanted to go with [their] own
leasing/finance company’. The Commission submits that the letter is
evidence that, at least from 24 October 2005 when the letter was faxed to
CIT’s fax number, CIT was aware that the offer or giving of call credits
by Axis was conditional upon entry into a contract
with a finance company which
had a relationship with Axis. The letter shows that Axis Telecoms agreed to
give the customer a rebate
equal to the amount paid by it and that the customer
entered into an equipment lease with CIT. It may show that after the lease
agreement was executed, CIT became aware that the customer had entered into the
contract with CIT rather than its preferred leasing
company, having been told
that CIT was affiliated with Axis. However, that does not establish that the
offering or giving of call
credits was conditional on the customer dealing with
CIT or that CIT had knowledge of such condition. Even as to the customers that
applied to CIT for finance, there is no allegation or evidence that CIT knew
such a customer was directed only to CIT or to CIT as
part of a panel. Such a
conclusion does not follow from the fact that the application for finance was
made to a specific leasing
company.
- At
[137] of the proposed pleading, it is alleged that by September or October 2005
CIT knew that sales by the Axis Group involved
Axis Telecoms offering to give or
allow and giving or allowing call credits on condition as pleaded in [23] to
[24C], [24F], [27B]
and [27F] of the proposed pleading. However, the evidence
relates to CIT’s knowledge after the lease application had been
accepted.
This does not equate to knowledge of the offer of call credits on condition that
the customer will enter into a lease
agreement with CIT. If it is intended to
be alleged that there was such knowledge as at October 2005 and that this
knowledge, together
with CIT’s knowledge of the Axis Group’s
business method, amounted to knowledge of offers to customers after that date,
this is not alleged or is not at all clear from the pleading.
- The
proposed pleading does allege that Axis Telecoms offered call credits to named
individual customers on condition that they leased
specified equipment from CIT.
To the extent that such a condition was imposed by Axis Telecoms, it is not
pleaded that CIT was aware
that the condition was imposed on those customers.
To the extent that CIT was nominated from the Axis Telecoms panel of Finance
Companies, again, it has not been pleaded nor is there evidence that CIT was
aware of the fact of such a panel.
- The
Commission has pleaded knowledge on the part of CIT of, inter alia, [24F]
of the proposed pleading, which concerns the making of offers by implementation
of the business method alleged in [25]. It
has not alleged knowledge of the
matters in [25(e)] that Axis Telecoms required customers to acquire equipment
from a limited number
of Finance Companies. The Commission has not clearly
pleaded the requisite knowledge on the part of CIT nor has it identified
evidence
that shows or from which it can reasonably be inferred that CIT knew
that Axis Telecoms offered to give or allow, or gave and allowed,
call credits
on the condition that customers enter into an equipment lease with CIT, or with
one of a defined panel of Finance Companies.
It follows that the pleadings
against CIT should be struck out as not pleading the requisite material facts.
Further, being unable
to provide evidence of knowledge of this essential element
of a contravention of s 47(6), the Commission has no reasonable prospects
of
success in its case against CIT, which is accordingly entitled to summary
judgment under 31(A) of the FCA.
The case against Clear Telecoms
- Broadly,
the case against Clear Telecoms relates to the offer and giving of call credits
to two classes of customers: (1) former
WorldTel and former Axis Telecoms
customers who requested to transfer their telecommunications account to Clear
Telecoms (existing customers) and (2) new customers.
Existing customers
- The
proposed pleading alleges that WorldTel and Axis Telecoms had been giving their
respective existing customers call credits on
condition that they leased
equipment from EFS, from AIF and, in the case of Axis Telecoms, also from CIT.
From March and July 2008
respectively, Axis Telecoms and WorldTel stopped
supplying telecommunications services and referred their customers to Clear
Telecoms
which, it is alleged, gave or allowed call credits on the same or
similar terms and conditions. The allegation, accepted for the
purposes of this
motion, is that Clear Telecoms offered call credits to former customers of
WorldTel and Axis Telecoms who had already
entered into equipment leases.
- When
the change of telephony service provider occurred from Axis Telecoms and
WorldTel, Axis Telecoms customers were informed that
the change to Clear
Telecoms would be ‘as seamless as possible’ and WorldTel
customers were told they would be offered the equivalent terms and conditions as
agreed between the customer
and WorldTel. The standard agreement with Clear
Telecoms was that credits would be applied against monthly charges for the term
of the agreement and would commence upon receipt of notification from the Clear
Telecoms dealer that the customer has acquired the
equipment.
- The
Commission’s argument is:
- The test is that
the customer “will acquire” goods or services.
- “Acquire”
was defined in s 4 to include ‘in relation to goods acquired by way of
purchase, exchange or taking on lease’.
- While there was
a contractual commitment on entry into a lease, the customer was accepting the
leasing services every month, being
the use of those goods for the term of the
lease. The customer accepted the services by retaining custody and possession
of the
leased goods.
- Clear Telecoms
was thus engaging in third line forcing with the former Axis Telecoms and
WorldTel customers because they were allowing
the credits each
month.
- Clear
Telecoms says that the case against it is that the offer by it of call credits
to the former customers of Axis Telecoms and
WorldTel was to customers who had
already entered into equipment leases and so had acquired equipment in order to
obtain call credits
from WorldTel or Axis Telecoms. This, Clear Telecoms says,
involves neither compulsion, because the customer was already bound to
make
lease payments, nor futurity. The lease continued and no new lease was entered
into. The customer was bound to continue to
make the lease payments before the
offer to give call credits was made.
- Clear
Telecoms submits that:
- The customer had
already taken the goods on lease and accepted the provision of the leasing
services under the lease.
- The condition
could have no attributive futurity.
- The customer was
already bound to continue to do those things by the lease, so there was no
attributive compulsion in the condition.
- Even if the
customer said that he or she did not want any further call credits or the
provision of telephony services, he or she was
bound to continue with the
equipment lease.
- There was no
additional element of compulsion.
- It is common
ground that the customers had already entered into the leases and continued to
be bound by them before any offer was
made by Clear Telecoms.
- Clear Telecoms
could not release the customers from the lease.
- The
letters from Clear Telecoms to customers of WorldTel and Axis Telecoms offering
the transfer of accounts to Clear Telecoms did
not refer to any condition that
the customer acquire equipment from anyone. Involved in writing these letters
was Mr Ayoub, the
Finance and Operations Manager of WorldTel who later became an
employee of Clear Telecoms. He gave evidence that every single customer
of the
WorldTel “bundled deal” had necessarily to enter into a finance
contract with a separate company, a finance company
not related to WorldTel and
that the only way in which WorldTel gave call credits to a customer was if that
customer entered into
a finance contract with a third party finance company.
The evidence does not extend to establishing directly that the customer
was
directed to a particular finance company or that it was a condition of call
credits that the choice of finance company was restricted.
However, it is
available, if other evidence is adduced, to support a finding or an inference of
a requisite third line force applying
to the offering of or giving of call
credits to the existing customers.
- It
is an interesting question as to whether “acquire” is construed as
attaching to the initial entry into the lease agreement
or whether it applies to
the currency of the lease agreement, as payments are made. The Commission
submits that the legal compulsion
under the lease agreement to make the payment
still gave rise to a choice on the part of the customer to make that payment and
may
not preclude the condition that the monthly lease payment must be made for
monthly call credits to be received from having the element
of compulsion
necessary for the purposes of s 47(6). Evidence may be relevant to
establish this contention. If the Commission
is correct, the case against Clear
Telecoms could be said to constitute not only a giving of call credits but also
an offer each
month, as pleaded. This may depend on evidence and submissions as
to the precise effects of the leasing arrangements, the consequences
of a
failure to make lease payments and, factually, the way in which the
customers’ rights to equipment depended on the further
lease payments
which were, in turn, linked to the call credits.
- The
possibility that facts essential to the success of the claim will be able to be
established at trial is relevant to assessing
whether the Commission has
reasonable prospects of success (Fortron at [20]). The absence of
sufficient evidence to establish that contention at present does not mean that
Clear Telecoms is entitled
to an order under s 31A of the FCA.
- On
the Commission’s argument, each lease payment was a further acquisition
and call credits were only given on condition that
the monthly lease payment was
made. Clear Telecoms has not shown that the case of continuing acquisition
where monthly call credits
were conditional on monthly lease payments is
unarguable or that the Commission’s case is not reasonably open or that it
is
not sufficiently strong to warrant the matter going to trial. It follows
that Clear Telecoms is not entitled to an order under s
31A with respect to the
existing customers.
New customers
- New
customers of Clear Telecoms, of whom there are not many presently known, are
covered by the business method which was used by
Axis Telecoms and WorldTel and
continued by Clear Telecoms. That business method as set out on Clear
Telecoms’ website explains
that Clear Telecoms “partners” with
office equipment companies and finance companies so that Clear Telecoms offers
discounts
off the phone bill, “enabling” the customer to offset the
monthly cost of renting equipment. The customers are told that
they have to
complete and sign a rental agreement with “a finance company” and
that once “the finance agreement”
has been finalised, Clear Telecoms
will apply call credits until the end of the term of the agreement with Clear
Telecoms. It is
also stated that ‘qualifying for the Clear credits
program will depend on the finance rental agreement approval’. The
Commission says that this is a strong indication of the third line force. Its
case is that the while the customers
may not have appreciated that call credits
were offered on condition that they enter into the equipment lease, that is not
the point.
It is not considered subjectively but whether, as a matter of fact,
the customer could not get call credits unless the customer
entered into the
lease.
- In
respect of its new customers, it is alleged that Clear Telecoms conducted its
business in conjunction with a finance clearing
house business operated by
Quickfund and AER, both of which are related companies to Clear Telecoms.
As the proposed pleading contains an amendment to allege that Quickfund and
AER
each acted as an undisclosed agent for other Leasing Companies which were not
related to Clear Telecoms, the fact that Quickfund
and AER are related companies
to Clear Telecoms is no longer relied on and not available to decide summary
dismissal.
- Quickfund
had access to the computer data of the Axis Group and their telephony billing
systems. Quickfund conducted the checks
and then decided on the financier,
either an external Finance Company such as EFS or, internally, QuickFund itself.
If an external
financier was chosen, there is a principal/agent relationship
between that financier and Quickfund. If the Leasing Company refused
to provide
finance, AER or Quickfund would consider providing finance on their own account.
Clear Telecoms would give call credits
for the original term of the rental
agreement with AER or Quickfund. QCC documentation states that
‘[a]lthough Quickfund Australia Pty Ltd is able to provide the finance
required you may choose to organize your own financial
arrangements’.
- The
proposed pleading alleges breaches of s 47(6) by Clear Telecoms in respect of
two new customers, Rogmont Pty Limited (Rogmont) and Eileen Nicholson.
The Commission has not identified the lessor of the equipment to Rogmont. Ms
Nicholson acquired equipment
from EFS as the undisclosed principal of Quickfund.
Clear Telecoms says, and the Commission accepts, that the evidence does not
establish
that these customers were aware that they were entering into equipment
leases at all, let alone with a particular person or one of
a panel. The
customers were aware that they would be acquiring equipment but not that it had
to be acquired from a panel of leasing
companies or a specified leasing company.
The evidence suggests that the actions of Clear Telecoms were to hide, or at
least not
disclose, the fact that one signature obtained was on an application
for a lease.
- Clear
Telecoms submits that, together, there is no pleaded contravention by it, not
least because the leasing was obtained either
through related bodies corporate
or from unspecified leasing companies. The evidence served in support of the
Commission’s
case concerns these two customers does not, Clear Telecoms
submits, support the assertion, either directly or by inference, that
they were
offered call credits on condition that they acquire equipment from a leasing
company on Quickfund’s panel. Clear
Telecoms also points to the fact that
each of the persons said to support the Commission’s case said that he or
she thought
that the equipment was a free gift, rather than saying that the
offer of call credits was on condition that he or she enter into
a lease
agreement. Clear Telecom says that the case, presently particularised only in
respect of these two persons, should be dismissed
and that the rest of the
pleading against it should be struck out as it is not particularised.
- Although
the evidence is that the clients did not read the agreement, the standard terms
of the Clear Telecoms agreement note that
Clear Telecoms ‘cannot advise
[the customer] of the exact terms [of the lease] since we do not
know which finance company you will be using, nor do we know what their
agreement with you contains’. Clear Telecoms also points to
the forms signed by Rogmont and Eileen Nicholson when applying to Clear Telecoms
which stated that they
could choose their own financing arrangements. This,
however, leaves open the possibility that the Commission may establish that,
on
the facts in each case, the customers were unaware of that provision in the
forms and were not in fact presented with any choice
of finance company, the
application form being sent by Clear Telecoms to a finance company of its
choice.
- Further,
there is some evidence in relation to these customers that the provision of call
credits was conditional upon the acquisition
of equipment or the provision of
finance, as the documentation provides that call credits will not be available
if finance is not
approved. The website and standard form of agreement refer to
customer entry into a finance agreement and that credits will commence
on
written notice that the customer has acquired equipment, but Clear Telecoms
points out that neither the evidence nor the standard
form of agreement sets out
a requirement that the finance agreement or equipment purchase be from a
specified person or class of
persons. There is no written evidence that the
lease agreement or the purchase of equipment be from a specified person or class
of persons.
- In
Stationers Supply at 62, Ryan J distinguished between compulsion and
persuasion, the latter being insufficient. His Honour considered that in the
absence of evidence of a sanction for non-compliance, there must be an
obligation at least. Clear Telecom submits that this necessarily
involves the
customer being aware of an obligation which must, therefore, be communicated.
As the evidence is that the customers
did not know that they were entering into
any equipment leases, they did not know that they were accepting an obligation
to make
lease payments, so that they did not know that they were acquiring goods
and services from another person. It follows, Clear Telecoms
submits, that
there was no communication of the obligation, so there was no compulsion.
- The
contrary view is that the call credits would only be advanced upon the condition
that, in fact, the customer did enter into the
lease agreement and so acquire
the equipment by means of finance from the Finance Company. The Commission says
that this was the
only way to access call credits from the Telco and that it is
sufficient for the degree of compulsion necessary to come within a
condition for
the purposes of s 47(6). That is, the giving of call credits was still upon the
condition that the equipment would
be acquired. The sanction for not entering
into the lease agreement was the absence of call credits by Clear Telecoms.
- Although
the two particularised customers may not have been aware that the offer of call
credits was on condition that they enter
into a lease agreement, at least one of
them (Ms Nicholson) did enter into a lease arrangement and the call credits then
given by
Clear Telecoms matched the lease payments made. Further, the evidence
is that they had no opportunity to choose the finance company
– their
signatures were obtained to documents that they did not appreciate were lease
agreements. The call credits were conditional
on those lease agreements being
entered into. The leasing company was chosen by Clear Telecoms or Quickfund.
As described by the
Commission, the case is made that Clear Telecoms procured
signed applications for finance addressed to Quickfund and submitted them
through an automated facility to Quickfund. Quickfund operated as an
undisclosed principal for a panel of leasing companies. It
was Quickfund which
selected one of those Leasing Companies to which the financing application would
be submitted. If the application
was approved, the transaction was completed
with the selected Leasing Company. If not approved, consideration was given by
Quickfund
to provide the finance itself.
- Clear
Telecom’s reliance on the acknowledgement in the form that refers to the
right on the part of the customer to choose
his or her own financing
arrangements does not answer the Commission’s case in circumstances where
the form was not read by
the customer, where the facts suggest that the customer
was not told that there was a leasing arrangement or where the form was not
complete when the customer signed it.
- The
contention that actual knowledge of the application to the third party is not
necessary to establish a contravention of s 47(6)
is arguable. The lack of such
awareness is not a basis to strike out the pleading or to make an order under s
31A of the FCA. It
has not been established that the Commission has no
reasonable prospects of establishing the case it seeks to make.
The case against the WorldTel officer respondents
- Mr Wehbe
was a director of WorldTel, managed the telemarketing function for WorldTel and,
on the evidence, was involved in the
conduct of the WorldTel business from the
commencement of that business. He signed the EFS Vendor Accreditation Agreement
which
is said by the Commission to have provided the framework of the leasing
arrangements for WorldTel customers from EFS. Mr Fakhr was
involved in the
management of the sales function for the WorldTel group and provided training in
respect of its telecommunications-related
rental agreements. He was, on the
evidence, the person responsible for the preparation of scripts used by
employees of WorldTel
or a related corporation in relation to telemarketing
calls to prospective customers. There is direct evidence that
Mr Fakhr told an employee of “WorldTel” that a customer’s
obtaining of cheaper
rates (call credits) was conditional on taking a bundled
solution. The Commission’s case is that they procured and further
or alternatively were knowingly concerned in WorldTel’s contraventions.
I
use the term WorldTel for the purposes of this notice of motion to encompass
various companies in what can be referred to as the
WorldTel group.
- Mr
Wehbe and Mr Fakhr do not seek a strike out of the statement of claim but do
seek summary judgment on the following bases:
- The pleading
alleges involvement with the telemarketing of WorldTel and that these
respondents procured or were knowingly concerned
in WorldTel’s
contravention of s 47(6). However, there is no suggestion in the evidence or
the pleading that the offers of
call credits were made through the
telemarketing. Rather, say these respondents, the evidence is that the offers
of call credits
were made by sales persons in face-to-face meetings when
assessments of the customer’s requirements were made.
- In the way the
case is put by the Commission, the conduct giving rise to the contraventions, in
terms of the offer, occurred after
the telemarketing, which was not the conduct
said to give rise to the contravention. The way the case is put, the
telemarketing
is not the first stage of the offer and does not go into
sufficient detail as the purpose was merely to book an appointment.
- Mr Fakhr says
that no case has been put that he was involved in the giving or allowing of call
credits by WorldTel after the date
on which he communicated with Mr Chen. As
submitted by Clear Telecoms, there is no new contravention every month that a
customer
receives a call credit.
- Mr Wehbe also
says that there is no admissible evidence against him and that admissions by his
brother and by EFS’ solicitors
are not relevant.
- If the case
against WorldTel falls, so too does the case against them.
- These
respondents contend that there is no evidence that they engaged in the positive
acts necessary to conclude that they procured
WorldTel to engage in the alleged
conduct or that they intentionally participated in WorldTel’s alleged
contraventions or that
they had knowledge of the essential matters constituting
those contraventions. Further, as to the alleged offers through telemarketing,
they say that the purpose of those calls was to book an appointment between the
prospective customer and WorldTel sales staff. They
are not alleged to
constitute offers in contravention of s 47(6). They say that the evidence
that has been adduced, such as
that of Mr Chen, is not relevant to the
allegation that they had a role in determining the business method of WorldTel
or causing
Worldtel to conduct its business using that method.
- In
part, the Commission’s case against these respondents depends on its
success in establishing that, for continuing customers,
there was a breach of
s 47(6) monthly on the payment of call credits conditional on lease
payments. In part it depends on inferences
to be drawn from the history of
Mr Wehbe and Mr Fakhr with companies prior to their involvement with
WorldTel. In part
it depends on inferences to be drawn from subsequent conduct.
- The
case against Mr Wehbe and Mr Fakhr seems to be based on a series of facts and
inferences that, together, are relied upon to establish
both their positions
with WorldTel and their involvement in its activities, including the offers of
call credits to customers, allegedly
on condition in contravention of
s 47(6). While these respondents point to specific parts of the evidence
and submit that it
does not establish the alleged case against them, when the
evidence is considered as a whole, including:
- their positions
with, knowledge of, and activities within WorldTel and its associated companies;
- conversations
and communications with staff and customers;
- the fact that
the customers were, on their evidence, misled concerning the effect of the
documentation they signed with EFS; and
- the fact that
the customers executed the agreement with that finance company as directed by
WorldTel,
it is sufficient to establish a reasonable
cause of action of procuring or being knowingly concerned in the alleged
contraventions
by WorldTel sufficient to defeat the s 31A application.
APPLICATIONS TO STRIKE OUT PLEADING
The case against the Axis officer respondents
- The
case against the Axis officer respondents is that they were all knowingly
concerned in and, except for Mr Kennedy, procured Axis
Telecoms’ alleged
contraventions of s 47(6). As set out above, the Commission alleges that the
Axis Group came to carry out
the business that had been carried out by NTG. The
principal business model for NTG, described as Synergy, was a method which
linked
call credits to purchase of hardware, where the call spend effectively
financed or offset the cost of the hardware.
- The
Commission’s case is that the conditionality of the giving or allowing of
call credits in each case in which call credits
were in fact given, allowed or
offered is to be inferred from the business organisation and method of the Axis
Group and Axis Telecoms.
The Commission submits that the material facts
are:
- Was an offer of
call credits made?
- Were call
credits given?
- If the answer to
either question is “yes”,
were those call credits on the
alleged condition?
The Commission submits that the term
and context of any offer of call credits which were in fact on such a condition
are immaterial.
- The
Axis officer respondents submit that the pleading of the business method should
be struck out because it is really evidence that
will be led in support of the
material facts, which are limited to those facts necessary to establish the
elements of s 47(6):
an offer or supply on condition that the customer
acquire goods or services of a particular kind from an unrelated person. They
say that, if the paragraphs remain, it would necessitate “an enormous
volume” of material, potentially in relation to dealings with 9,000 or
more customers, as opposed to material that relates to particularised
and
identifiable alleged contraventions.
- The
Commission has explained that it will run its case by:
- Seeking
to prove the Axis Telecoms business method and that the implementation of that
method through the Axis Group as organised
resulted in offers to give or allow
and the giving or allowing of call credits being on the condition pleaded;
- Seeking
to prove the individual transactions in which Axis Telecoms gave or allowed call
credits;
- Inviting
the inference that shortly before Axis Telecoms commenced giving or allowing
such call credits to a customer it offered to
do so; and
- Inviting
the inference that each such offer and each such provision of call credits, in
the absence of specific contrary evidence,
was on the condition
pleaded.
- Subject
to my comments above about the deficiencies in the proposed pleading, I accept
the Commission’s submission that the
pleading of a business method is
acceptable and that it will reduce the quantity of material and documentation
required. The evidence
relating to the configurator shows that there is a
degree of automation concerning the application of the business method to
individual
Axis customers and that further such summaries can be prepared. If
that automation means that it becomes unnecessary separately
to establish what
are “literally thousands” of possible contraventions, that is an
advantage. If it means that the number
of possible contraventions that can be
established is reduced, that is a decision for the Commission.
- The
Axis officer respondents submit that the Commission has failed to particularise
the necessary conditionality, said to arise in
both written and oral offers.
Some particulars have been provided. If the Commission has, as they say, only
provided particulars
by reference to 4 documents and fails to prove oral offers,
that will again reduce the numbers of contraventions that it can possibly
establish. That is not a reason to strike out the pleading. Further
particulars can be sought and answered as to some of the matters
raised, such as
whether the condition in the written offers extends beyond the contents of the
documents particularised and whether
the oral offers are express or implied or
both.
- The
Commission relies on a combination of facts and inferences drawn from
those facts, including the existence and implementation of the business
method
and the evidence that such a method was in fact implemented with respect to some
customers. There has been a clear explanation,
by reference to the pleading,
the particulars and the evidence. The Axis respondents can be in no doubt of
the nature of the case
they have to meet and the relevance of the pleaded
business method.
- The
Commission has provided a deal of evidence that may not be relevant to the Axis
respondents’ notice of motion to strike
out the pleading. As the case
against Axis Telecoms has relevance to the case against other respondents, that
evidence relates to
the s 31A applications brought by other respondents.
It does, however, explain the case against Axis Telecoms. If it represents
more
information than the Axis respondents are entitled to at this stage of the
proceedings, it is hard to see how that is a ground
of complaint. It does,
however, as explained at the hearing, assist in clarifying the case on
conditionality.
- The
Axis officer respondents also submit that paragraphs referring to an
unidentified class of customers, described as being a high
proportion of Axis
Telecoms’ approximately 9000 customers, should be struck out. The
Commission has explained that the evidence
will, by way of a schedule, identify
those customers. If it cannot do so, those paragraphs may need to be revisited.
The Axis officer
respondents say that, if that can be done, the Commission
should apply for leave to amend at that time. In a pleading of this complexity,
it is preferable to avoid unnecessary applications for leave to amend. The
Commission’s evidence in chief will either answer
this criticism or not.
If it does not, an application to strike out or amend those paragraphs may not
be contested.
- If,
as may be the case, the Commission intends to establish numerous contraventions
by inference arising from a proved application
of the alleged business method,
it is entitled to press that case. It will be at that point that questions of
appropriateness of
proof of a pecuniary penalty provision will arise. Subject
to my comments elsewhere in this judgment, I do not otherwise accept
the Axis
officer respondents’ additional criticisms of the proposed
pleading.
The case against Mr Kennedy
- Additionally,
Mr Kennedy seeks to have the pleading against him struck out. The
Commission’ case against Mr Kennedy is that
he was linked in purpose with
his employer, Axis Telecoms. He drafted or contributed to the drafting of the
scripts which were used
by the telephone marketers who marketed Axis
Telecoms’ services. Those scripts described the nature of the service to
be provided
and the arrangement with the Finance Company. It is alleged that Mr
Kennedy was involved with the implementation of the scheme as
a principal
participant. The Commission’s evidence goes to Mr Kennedy’s role
and his knowledge of the use by Axis Telecoms
of “a bundled
telecommunications package”.
- Mr
Kennedy did not have any ownership interest in Axis Telecoms or in any related
entity and was not a director or executive manager
of the company or otherwise
in a position of authority. He is alleged to have advised the directors of Axis
Telecoms and drafted
unspecified scripts to be used by Axis Telecoms marketers.
Some particulars have been provided of his alleged involvement.
- Mr
Kennedy says that, as an adviser, the circumstances in which he incurs
accessorial liability is limited unless he is shown to
have been “linked
in purpose” or an “intentional participant” and that mere
knowledge is insufficient. He
says that the pleading does not allege that he
occupied a position of authority or that he was involved in a decision to
withhold
call credits except on the condition alleged. It is alleged that he
advised the directors of Axis Telecoms to record calls to customers
but it is
not alleged that he had knowledge of the content of these calls. He was not
employed as dispute resolutions manager of
Axis Telecoms prior to “early
2006”; pleaded offers of call credits to the customers were alleged to
have been made as
early as mid 2004. Mr Kennedy says that nothing in the
relevant paragraphs of the pleading, nor in the evidence in support, suggests
that he knew that it was a condition
of the offer and supply of call credits
that the customer acquires goods or services from “another
person”.
- As
presently pleaded, the Commission does not allege or provide evidence of Mr
Kennedy’s knowledge that call credits were offered
or given on condition
that the customer acquire equipment from a specified third person. If the
Commission can support such a case,
it should do so. However the pleading as it
now stands as against Mr Kennedy should be struck out.
The cases against the Clear respondents
- The
case pleaded against Sonofon is as Axis Telecom’s agent. It is alleged
that Sonofon made offers to customers to give or
allow credits on charges to be
incurred by them as Axis Telecoms’ customers on the proposed supply of
telecommunications services
on condition that each such customer acquire
equipment under an equipment lease from a another person not related to Axis
Telecoms,
with reference to a particular business method. It is also alleged
that Sonofon was knowingly concerned in the contraventions by
Axis Telecoms in
which Sonofon made offers of Bundled Services.
- Each
of NTG and Clear AB is alleged to have been knowingly concerned in
contraventions by Axis Telecoms. Clear AB is also alleged
to have counselled
and procured contraventions by Axis Telecoms by causing Axis Telecoms to
implement the business method or to give
or allow call credits on condition in
contravention of s 47(6). Mr Hakim was an owner and director of NTG and a
director of
Clear AB and the allegations against him broadly mirror the
allegations against NTG and Clear AB.
- Those
respondents point out that the cases pleaded against them depend on the case
pleaded against Axis Telecoms. They, together
with Clear Telecoms, submit that
the case against Axis Telecoms should be struck out because, in summary:
- The business
method is not a material fact.
- The pleaded
condition does not concern acquisition from a designated or specifically
identified person or persons.
- The pleaded
conditions do not possess the necessary attributes of compulsion and futurity
because the call credits were given or allowed
to customers who had already
entered into an equipment lease.
- NTG
says that the fact that it conducted its business a particular way is not
evidence against Axis Telecoms. There is no allegation
that NTG contravened s
47 by offering call credits on condition, only that it has been knowingly
concerned with Axis Telecoms’
contraventions. The Commission says
that its case is that the Axis Group in effect took over the market facing
aspects of the NTG business methods,
making those methods material facts in the
pleading. It has not been established that the Commission has no reasonable
prospect
of establishing that case.
- Clear
Telecoms also addresses a number of pleading issues and submits that the
Commission should not be given leave to amend further.
Some of those complaints
go to the sequential nature of the way in which the case is pleaded. While some
of the paragraphs do not,
alone, form a foundation for a contravention (such as
the description of the business method), sequentially they contain material
facts which together explain the basis of the case sought to be made.
The proposed pleading is reasonably but not unnecessarily complex in view of
the nature of the case pleaded against the number of
respondents. Its structure
is not difficult to follow or confusing. Nonetheless, considering the view I
have formed about the meaning
of “another person” in s 47(6), the
pleading against Clear Telecoms in respect of new customers should be clarified
to
plead the material facts in support of the allegation that financing by or
through Quickfund or AER amounted to a contravention by
Clear Telecoms.
Leave to replead
- The
various respondents submit that the Commission should not be given an
opportunity to re-plead. Relying on the comments of the
High Court in Aon
Risk Services Australia Ltd v Australian National University [2009] HCA 27; (2009) 239 CLR
175 at [111]–[112] and following, they point to the opportunities given
the Commission in the Act to make inquiries and investigations and
to the time
that has passed since those inquiries commenced as well as the documentation
provided. They point to the fact that the
Commission has already had a number
of opportunities to perfect its pleading.
- The
Commission became aware of the bases for these notices of motion when the matter
came on for hearing. It had the opportunity
during the adjourned period to
propose further amendments, which it did. It was clearly on notice that, at the
least, the respondents
were relying on a limitation of “another
person” to a specific person or, in the alternative, to a specified panel.
The
knowledge of the Finance Companies of this element of the alleged
contravention was squarely raised. This is not a “pleading
point”
but fundamental to the case that can be pleaded and supported.
- CIT
refers to Australian Competition and Consumer Commission v Mobil Oil
Australia Ltd (1997) ATPR 41-568 at 43,897 to the effect that the powers
given to the Commission under s 155 of the Act are extensive and
untrammelled by the
privilege against self-incrimination. In particular, where
any discovery would be “a mammoth exercise”, it says that
the
Commission should not be permitted to ‘fish around in the hope that
something will turn up’. Permitting further opportunity to amend
would be ‘oppressive to the respondents, and damaging to the interests
of litigants (including the Commission itself in other cases) who must
be
accommodated within the finite resources of this Court’ (Mobil
Oil at 43,897 per Heerey J).
- The
Commission has, commendably, provided detail by way of pleadings, particulars,
evidence and schedules to explain the progress
of the corporate and individual
involvement in the varying transactions to very many customers. The proposed
pleading as presently
framed does sufficiently articulate the nature of the
alleged contraventions and subject to the matters referred to in these reasons,
the material facts on which the Commission presently relies, at least for the
purposes of requiring the respondents to file a defence
(Wright Rubber
Products Pty Ltd v Bayer AG [2010] FCAFC 85 at [14] per Moore J). There are
some ambiguities and shortcomings I have identified.
- I
am not satisfied that a further pleading, once the identified matters have been
rectified, are such that it is apparent that the
respondents will not understand
the case they have to meet or be unable to file defences. If such a contention
is raised, it can
be dealt with by the provision of particulars or, if
necessary, further interlocutory steps. The relief to be granted on a pleadings
motion is a matter of discretion (Brambles Holdings Ltd v Trade Practices
Commission [1979] FCA 80; (1979) 28 ALR 191 at 193). The case as presented by the
Commission is not frivolous and alleges serious contraventions of the Act. As I
have said,
it is complex, in part because of the corporate structures of the
respondents. It cannot be said that a further amended statement
of claim that
takes into account the amendments of the proposed pleading and the matters
identified by the respondents should not
see the light of day at a trial of the
action. The Commission has sought to be responsive to much of the criticism
raised, has proposed
amendments and presented its evidence by reference to the
individual paragraphs of the pleading. It has challenged certain legal
submissions advanced by the respondents, as it is entitled to do. I do not
accept that the Commission’s conduct of the case
to date means that it
should be deprived of the opportunity to file a further amended pleading. The
Commission should have leave
to re-plead to correct or clarify these aspects of
the proposed pleading, subject to those parts of the pleading the subject of
orders
under s 31A.
CONCLUSION
- It
follows from my conclusion on the construction of “another person”
in s 47(6), and the fact that there is no evidence
that EFS or CIT knew that
Axis Telecoms required customers to acquire equipment from a specified finance
company or from one of a
panel of specified finance companies as a condition of
obtaining call credits, that the Commission has no reasonable prospect of
success in its case against EFS or CIT for accessorial liability under s 75B of
the Act. Accordingly, EFS and CIT are entitled to
summary judgment under s
31A(2) of the FCA.
- On
the other hand, it has not been established that the Commission has no
reasonable prospect of establishing the case it seeks to
make against Clear
Telecoms in respect of its new customers as well as in respect of the existing
customers which were transferred
from Axis Telecoms and WorldTel, or that those
cases are not sufficiently strong to warrant them going to trial. I have also
found
that the evidence is sufficient to demonstrate that the Commission has a
reasonable prospect of success in its case against Mr Wehbe
and Mr Fakhr
sufficient to defeat their application for summary judgment. Accordingly, the
applications of Clear Telecoms, Mr Wehbe
and Mr Fakhr for summary judgment under
s 31A should be dismissed.
- The
Commission has conceded that if I accept the respondents’ submission that
“another person” in s 47(6) is a
specified person or panel of
persons, it will be necessary further to narrow the pleading of the offer case.
As highlighted above,
there are allegations in the proposed pleading regarding
the condition which are not limited to a specified person or panel of persons,
such as the references to “a Leasing Company” which is not limited
to a Finance Company and to “another person
not being a body corporate
related to Axis Telecoms”. Another specific shortcoming that I identified
above is ambiguity of
the word “leased” in those paragraphs relating
to the giving case.
- The
use of the device of defined terms and expressions which are then inserted into
the pleading reduces the complexity. However,
I have identified some
deficiencies in the pleaded contraventions when those defined terms have been
utilised.
- As
mentioned above, the Commission indicated at the beginning of the hearing of the
notices of motion that it seeks leave to file
a second amended statement of
claim. The hearing has proceeded on the basis of the earlier proposed pleading,
and then the proposed
pleading. It is apparent that the Commission no longer
presses the existing filed pleading, the amended statement of claim. In
view of
the use of defined terms in the pleaded contraventions, the amended statement of
claim should be struck out as against the
respondents who have filed notices of
motion seeking that order. Deficiencies have been identified in the proposed
pleading, including
in the use of the defined terms to plead the contravention.
For example, large parts of the proposed pleading depend on pleaded
conditions
which lack the requisite specificity of the third person. The proposed pleading
does not overcome a number of the identified
deficiencies.
- I
am of the view that the Commission should be given leave to replead.
Accordingly, leave should be given to file a second amended
statement of claim
that takes account of these reasons.
- The
task presented by the notices of motion has been complicated by the fact that
submissions initially addressed the existing pleading
but the Commission then
proposed two further versions of the statement of claim. At the resumed
hearing, parties addressed the second
of those proposed pleadings but it was not
clear which of their previous submissions were abandoned and which were modified
to take
account of amendments which had been inserted after the first round of
hearing. I have given the parties the opportunity to identify
any issues which
were not addressed and which it is necessary to address in these reasons and
will give them the opportunity to propose
orders to give effect to these reasons
and make further submissions on costs.
I certify that the preceding one hundred and
eighty-nine (189) numbered paragraphs are a true copy of the Reasons for
Judgment herein
of the Honourable Justice Bennett.
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Associate:
Dated: 25 August 2010
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