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Pravica and Comcare [2010] AATA 24 (15 January 2010)
Last Updated: 18 January 2010
Administrative Appeals Tribunal
DECISION AND REASONS FOR DECISION [2010] AATA 24
ADMINISTRATIVE APPEALS TRIBUNAL )
) No 2007/4927 &
) No 2009/0989
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GENERAL ADMINISTRATIVE DIVISION
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Re
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Applicant
Respondent
DECISION
Date 15 January 2010
Place Sydney
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Decision
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The decisions under review are affirmed.
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....................[Sgd]...................
Dr J D Campbell
Member
CATCHWORDS
WORKERS’ COMPENSATION – travel claim
– issues of the general work practice environment – issues of the
immediate
particular work environment – issue of stress – nature of
the “event” – transient ischaemic attack
(TIA) or development
or culmination of an antecedent – morbid condition (essential
hypertension) – injury simpliciter
– disease – material
contribution – psychiatric disorder – decisions under review
affirmed.
Safety, Rehabilitation and Compensation Act 1988 ss 4, 6, 14
Comcare v Sahu-Khan [2007] FCA 15; (2007) 156 FCR 536
Kirkpatrick v Commonwealth (1985) 9 FCR 36
Treloar v Australian Telecommunications Commission [1990] FCA 511; (1990) 26 FCR
316
Wiegand v Comcare [2002] FCA 1464; (2002) 72 ALD 795
Zickar v MGH Plastic Industries Pty Ltd [1996] HCA 31; (1996) 187 CLR 310
REASONS FOR DECISION
- Mrs
Pravica was born in Serbia in 1943. Mrs Pravica completed a degree and diploma
in teaching, followed by a year of teaching experience
prior to arriving in
Australia in 1968. Mrs Pravica has been employed in other than teaching work
since her arrival, and for 23
years had worked at Centrelink. Since 1995 and
until her cessation on 31 May 2007, Mrs Pravica worked as a bilingual customer
service
operator in a Centrelink call centre at Liverpool.
- Mrs
Pravica completed a claim for compensation on 4 October 2006, in which she
claimed that an injury/illness, namely minor stroke/hypertension,
occurred at
4.20pm on 4 October 2006, as she was driving home from work. Mrs Pravica
attributed her illness/injury to work pressure.
- In
a determination dated 6 March 2007, Comcare denied liability for
“transient cerebral ischaemia” (TIA) and “essential
hypertension” pursuant to section 14 of the Safety, Rehabilitation and
Compensation Act 1988 (the Act). In a reconsideration decision dated 4
September 2007, Comcare affirmed the earlier determination of 6 March 2007.
- Mrs
Pravica lodged a further compensation claim dated 17 October 2007, in which she
claimed that a psychiatric condition, namely post
traumatic stress disorder
(PTSD), had arisen and resulted from the incident of 4 October 2006. In a
determination dated 1 October
2008, Comcare denied liability in respect of PTSD
pursuant to section 14 of the Act. In a reconsideration decision dated 25
February
2009, a Comcare delegate, while accepting that Mrs Pravica was
suffering from a psychiatric disorder, namely “adjustment disorder
with
anxiety”, affirmed the earlier determination of 1 October 2008. The
delegate concluded that the psychiatric condition
was neither a work-related
injury nor a disease.
ISSUES
- The
relevant issues in this matter are:
(a) What general workplace issues were of a concern to Mrs Pravica and what was
her response to such issues?
(b) What particular workplace issues were of a concern to Mrs Pravica on the
days prior to and the day of 4 October 2006 and what
was her response?
(c) Does the workplace issues analysis documented indicate that Mrs Pravica
suffered workplace stress generally and/or particularly
on the days prior to and
the day of 4 October 2006 prior to the incident driving home?
(d) What were the particular details/circumstances of ‘the event’ of
4 October 2006, occasioned when Mrs Pravica was
driving home?
(e) What is the appropriate diagnosis for the clinical symptoms experienced by
Mrs Pravica surrounding the event of 4 October 2006
and occasioned when she was
driving home?
(f) Did Mrs Pravica suffer an injury simpliciter?
(g) Was Mrs Pravica suffering from a pre-existing condition and, if so, was this
condition aggravated as a consequence of the incident
while travelling home on 4
October 2006?
(h) If the condition was so aggravated, was the aggravation one that was
contributed to in a material degree by Mrs Pravica’s
employment?
(i) Does Mrs Pravica suffer from a psychiatric disorder and, if so, what is the
diagnosis of that disorder?
(j) Is Mrs Pravica’s psychiatric disorder a compensable injury?
(k) Is Mrs Pravica entitled to compensation in relation to the
injuries/illnesses nominated in her two claims for
compensation?
GENERAL WORKPLACE ISSUES
- In
a written statement dated 15 February 2008 (Exhibit A2), Mrs Pravica detailed
the following comments:
About a week before 4 October 2006 I was having problems with my eye sight
using the computer.
I recall that the week of 4 October 2006 was very busy and personally very
stressful for me.
The reason for this is that apart from dealing with the enquiries on a day to
day basis during that period, I had to deal with the
installation of a new
software computer system which was causing extreme stress in so far as it made
my job a lot more difficult
dealing with enquiries as the computer would not
work at all.
I had a particularly stressful day on 4 October 2006 in so far as I began to
use the new computer system completely. During that
day I had a slight headache
and some visual problems with the computer screen. I left work at 4.00
pm.
- In
oral evidence, Mrs Pravica detailed the following:
- Since 3 April
1995, she had worked as a bilingual customer service officer in the call centre.
Working in a group of five that was
undertaking work in the benefits area, she
would translate documents into Serbian and explain the benefit areas to
customers. Mrs
Pravica stated that she had been trained and worked on various
computer systems over time.
- There were
monthly performance appraisals, and over time she had had 20 or more
supervisors. During the appraisal process she would
receive some negative
feedback (‘try to stay shorter with the customer’,
‘don’t talk too much’), which
made it difficult, if acted
upon, to keep the customer happy.
- In relation to
the statistical data feedback, Mrs Pravica stated “They were happy and I
was happy”.
- From time to
time, from 2005 onwards, when things were not going well, supervisors would
comment that the call centre function would
be either sold or sent to India.
Mrs Pravica stated that she did not like such threats, because they were doing
well, were human,
and she did not believe that it would be possible to send a
multilingual section to India because of the 26 languages involved.
- Computer entries
were required for every activity, including logging off for toilet breaks. Mrs
Pravica remembers being indignant
when questioned about a 7 minute toilet break
in 2006 by a much younger supervisor.
- When asked by
her counsel “Did you ever worry about how well you were working?”
Mrs Pravica replied “No. I was happy
with the work that I did
there.”
- In
response to questions in cross-examination, Mrs Pravica confirmed
that:
- It was her
belief that she was working very well there;
- Despite what
others were saying, she was happy with the way she was doing things;
- That this was
the position more or less up to 4 October 2006.
WORKPLACE ISSUES
IN THE WEEK PRIOR TO THE INCIDENT ON 4 OCTOBER 2006
- Mrs
Pravica detailed the following during her oral evidence:
- She received
training about a new computer system in late September 2006 for one and a half
hours. Mrs Pravica was of the view that,
while the theory concerning the new
system was clear, a better learning application would have been experienced if
the computer application
had been demonstrated and shared as a learning
experience.
- She commenced
using the new system on 4 October 2006, and when contacted by a customer from
Adelaide in the morning, she was unable
to do anything as the computer screen
was frozen. Mrs Pravica stated that she maintained the phone link for 90
minutes, was unable
to secure assistance from a supervisor, and eventually
advised the customer that she would enter the necessary details once she was
able. Mrs Pravica stated that she felt absolutely hopeless and disappointed
with all involved.
- Shortly after
experiencing the difficulty with the computer, Mrs Pravica stated that a girl
from the office came out and said “Oh,
this is news from Canberra. New
system doesn’t work. Please sign off new system. Canberra said they need
another two years
to work on the new system.”
- Mrs Pravica
stated that she switched to the old system, which was a relief and continued to
take more calls until finishing her shift.
- In
response to questions in cross-examination, Mrs Pravica stated
that:
- While she may
have regarded the criticisms made of her by other people in the workplace as
unfair, she got on with her job and did
the best she could, believing that she
was competent in what she did. While at times she complained about the adequacy
of training,
and considered some management practices unfair, she never had any
occasion to see a doctor about a psychiatric illness occurring
from such. In
the past, Mrs Pravica stated that she had sought medical assistance, including
psychiatric consultation for emotional
upset arising from death of family
members and being unable to attend their funerals and depression in the mid
1990s.
- She considered
her understanding of the new computer system to be similar to that of her
co-workers. Mrs Pravica, while acknowledging
that she was told that average
call handling times with the new system would increase, stated that management
expectations were the
same as for the old system.
- In relation to
an undated document (T16), Mrs Pravica denied that she was the author of the
three page document.
- While Mrs
Pravica admitted in part that she may have signed onto the new system a day or
two before 4 October 2006, she did so to
start, but not to work. While Mrs
Pravica was advised during training of technical support assistance with the new
system, no one
was available until 1.00 pm on 4 October 2006.
- She handled the
computer malfunction on the morning of 4 October 2006 in a competent and
professional manner. Following lunch on
that day Mrs Pravica, having felt under
tremendous stress because of the earlier difficulties, stated that working on
the old system
helped relieved her stress, activities she continued until she
finished work at 4.00pm.
- Mrs Pravica also
detailed an event which occurred in the week or so preceding the event of 4
October 2006, in which she had difficulty
with viewing her computer screen
(blurring). After seeking and being given a break of 5 minutes she returned to
her computer activity
with no difficulties arising, although Mrs Pravica stated
that she did attend an optometrist and was prescribed reading
glasses.
THE EVENT OF 4 OCTOBER 2006
- Mrs
Pravica described the incident of 4 October 2006 in the following terms in her
written statement of 15 February 2008 (Exhibit
A2):
Whilst driving home from work on 4 October 2006 I experienced an onset of
severe dizziness and severe headaches. I also experienced
some visual
difficulties.
I recall that I pulled over and I blacked out for about 2 to 3 minutes. When
I came to I did not know where I was, what time it was
or what I was doing. I
came to about 5 minutes later.
When I recovered somewhat I drove to my local family doctor, Dr Milena
Trajilovic ...
- In
oral evidence, Mrs Pravica described the incident in the following
manner:
I was driving from my office in North Tamberlin Street to Hume Highway. Then
when I enter M5, about maybe few minutes – five
minutes – I felt
absolutely terrible. The pain on my top of my head – it was like that
machine that breaks concrete.
And I couldn’t see. I throw my sunglasses.
I somehow went into left and I fell unconscious.
... Then I, first thing I start seeing – I didn’t know whether it
was daylight or night and I was very frightened when
I couldn’t remember
when I – whether I was going home or whether I was going to work. ...then
I remember I am going home.
...Then I started to drive, slowly, in the left
lane and I get at Maroubra about half past five, quarter to six to see my
doctor.
- In
response to questions in cross-examination, Mrs Pravica conceded that she had
started to relax a bit when she got in her car to
drive home on 4 October 2006.
Mrs Pravica stated that after 10 to 14 minutes her first symptom was that she
was unable to see –
this led to her discarding her sunglasses. She then
described feeling a terrible pain on top of her head immediately and pulling
somehow onto the left where she stopped.
- In
response to questions from the Tribunal, Mrs Pravica stated that the first thing
she noticed was a sense of darkness/blackness
affecting both eyes, with
dizziness occurring for a few seconds beforehand. Mrs Pravica stated that she
was unaware as to how long
she stopped, but continued on her journey at a slow
pace when the headache abated, although retaining a feeling of heaviness in both
arms and legs.
ISSUES SUBSEQUENT TO THE EVENT OF 4 OCTOBER
2006
- In
her written statement dated 15 February 2008 (Exhibit A2), Mrs Pravica
stated:
I have not returned to the performance of any employment activities with
Centrelink. The reason I have not returned to the performance
of such
activities is that I am worried that if I work in an environment where I become
stressed and my blood pressure becomes elevated
it could lead to another stroke
occurring. I am afraid that on the next occasion I will experience a major
stroke which will result
in substantial disability, paralysis or possibly
death.
- In
oral evidence, Mrs Pravica stated that:
- She did see her
general practitioner, Dr Trajilovic on 4 October 2006, who told her that she had
had a minor stroke, referred her
for a CT scan, gave her some blood pressure
tablets and told her to return after the CT scan, which she did on 5 October
2006. On
6 October 2006, Mrs Pravica stated that she fell unconscious, went to
see Dr Trajilovic and was hospitalised on 6 October 2006 at
Prince of Wales
Hospital feeling unwell with headaches and dizziness.
- Since the
incident of 4 October 2006, she has suffered from headaches on top of her head
every second day. Further she notes that
her balance is affected and that about
one month after the incident she noticed her memory was affected –
difficulty with remembering
names, events – progressively worsen and
necessitating note taking when undertaking interpreting duties – an
activity
she did not previously need to do. Mrs Pravica also noted that she
experiences difficulty with concentration, with her span of concentration
now
limited to an hour.
- In
response to questions in cross-examination, Mrs Pravica stated
that:
- She was referred
to Dr Gracey, a nephrologist, for investigation and treatment of hypertension.
- Besides memory
loss, which she became aware of one month after the incident, she does not like
mixing with people, but this emotional
disturbance is variable. Despite feeling
better when she is on her own, not having to see anyone and with a book to read,
she very
much enjoys her part-time work as a health interpreter, and gets
enjoyment from looking after her two grandchildren.
THE MEDICAL
EVIDENCE
- In
the clinical notes of the Kingsford Family Medical Centre (Exhibit R9), the
following entries are
noted:
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9 January 1987
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Past history left renal colic à Removed
surgically 1977. Woke up this a.m. with right flank pain. Was noted to be in
pain. BP 140/90. Treated with Pethidine.
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9 August 1989
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BP 110/70
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14 January 1992
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BP 110/70
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27 April 1993
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BP 140/80
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17 June 1994
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BP 160/90
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27 June 1994
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BP 150/90
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11 July 1994
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BP 130/85
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12 August 1994
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BP 145/85
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21 August 1995
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BP 150/90
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6 January 1998
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BP 135/85
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1 November 2001
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BP 130/82
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- In
the clinical notes of the Maroubra Medical Centre (Exhibit R10), the following
entries are
noted:
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12 July 2003
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BP (sitting) 130/80
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15 August 2005
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BP (sitting) 150/100
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17 August 2005
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BP 160/100
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26 August 2005
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BP 140/90
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3 September 2005
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BP (sitting) 135/88
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21 September 2005
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BP 140/80
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24 May 2006
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BP 150/80
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8 July 2006
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BP (sitting) 130/80
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4 October 2006
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BP 170/100. Commenced Micardis (medication for hypertension). Felt very
dizzy while driving home from work. Had to stop car. Dizziness
lasted a few
minutes with some pressure on top of the head. Had similar episodes in the
past.
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5 October 2006
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BP 165/90. CT scan brain shows paraventricular ischaemic changes.
Stressed importance to lose weight, improve cholesterol and control
BP.
Increase Micardis.
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6 October 2006
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BP 210/100. Severe headache last night, feels dizzy and has pressure on
top of the head. Referred to emergency Prince of Wales Hospital.
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7 October 2006
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BP (sitting) 185/92
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10 October 2006
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BP 150/80. Referral to Professor Gracey.
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13 October 2006
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BP 145/78
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18 October 2006
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BP 160/80
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DR MILENA TRAJILOVIC – GENERAL PRACTITIONER
- In
a medical report dated 30 November 2006 (T19), Dr Trajilovic, Mrs
Pravica’s treating general practitioner, records that she
saw Mrs Pravica
at 6.00pm on 4 October 2006. She records Mrs Pravica as providing a history of
sudden onset of severe dizziness
and headache, while she was driving home from
work. Mrs Pravica also had some visual difficulties, but was able to pull her
car
over to the left, stopping safely without causing an accident. Mrs Pravica
is also recorded as stating that she had a very stressful
day at work.
- Dr
Trajilovic considered that Mrs Pravica had suffered a TIA, which she considered
to be a minor stroke. Dr Trajilovic considered
that the TIA was caused by a
sudden rise in blood pressure due to a stressful day at work. Dr Trajilovic
acknowledged that Mrs Pravica
had particular predisposing factors to
cerebrovascular and cardiovascular disease, namely age, obesity and
hypercholesterolaemia.
Dr Trajilovic considered Mrs Pravica permanently unfit
for any previous duties, unsuitable for any retraining for another job, and
needed to avoid stress to prevent a major stroke.
- In
a further report dated 20 April 2008 (PT15), Dr Trajilovic confirmed comments
made in her earlier report, while nominating that
her efforts up until early
November 2006 were concentrated on controlling Mrs Pravica’s fluctuating
blood pressure through
medication. However, during this period she observed
that Mrs Pravica was showing a number of psychological symptoms, namely anxiety,
fear of another stroke, bad dreams, fear of prolonged driving, memory and visual
problems, social isolation, frequent headaches and
dizzy
spells.
CT SCAN OF HEAD
- A
CT scan of Mrs Pravica’s head was undertaken on 5 October 2006 (T6) and
this was reported by Dr Chung as
demonstrating:
No acute intracranial lesion is seen. Paranasal sinus disease. There is
mild periventricular ischaemic change. There is mild age
related
involution.
CLINICAL NOTES – PRINCE OF
WALES HOSPITAL (EXHIBIT R11)
- The
clinical notes for 6 October 2006 record a history of Mrs Pravica driving home
from work (stressed) on Wednesday afternoon, when
she felt strange, tight,
buzzing in the top of the head, light-headed as though she was going to faint,
and slight visual disturbances.
The notes further record that Mrs Pravica
pulled over to lay-by, with symptoms easing after 2-3 minutes, after which she
drove straight
to her general practitioner. The notes record the impression
that the most likely diagnosis was hypertension, with a cerebrovascular
accident
(CVA) unlikely. On discharge the same day, the records indicate that Mrs
Pravica was referred to renal outpatients.
DR DAVID GRACEY
– CONSULTANT NEPHROLOGIST
- In
a report dated 30 January 2007, Dr Gracey, having detailed a limited history of
Mrs Pravica’s events, concluded that Mrs
Pravica suffered from
uncontrolled essential (primary) hypertension, and that there was no objective
evidence to support a diagnosis
of a CVA. Dr Gracey noted the presence of
particular risk factors for hypertension, namely sedentary lifestyle and age,
against
a background of vascular risk factors, including
hypercholesterolaemia.
- Dr
Gracey noted that the primary physiological change was that of an elevated
systolic and diastolic blood pressure, but was unable
to state how long prior to
the onset of the neurological symptoms the hypertension was present. Dr Gracey
considered essential hypertension
to be a disease, which in his opinion is
likely that Mrs Pravica had asymptomatic hypertension for some time before the
events in
question. Dr Gracey noted that transient neurological symptoms are
very common in patients with uncontrolled hypertension. Dr Gracey
also noted
that the role of “stress” in the pathogenesis of hypertension is
unclear, and in his opinion there is little
evidence to suggest that Mrs Pravica
experienced a CVA, with the neurological symptoms being much more likely to have
related to
her underlying uncontrolled hypertension.
DR DAVID
SHARPE – CONSULTANT NEUROLOGIST
- In
a medical report dated 22 November 2006 (Exhibit R2), Dr Sharpe detailed a
history of Mrs Pravica experiencing a severe pain in
the vertical position of
the scalp accompanied by a noise and some difficulty with vision. He notes that
Mrs Pravica pulled her
car over to the left, and stopped, with her symptoms
improving over time and allowing her to drive directly to her general
practitioner.
Dr Sharpe also noted a clearance in the headaches for the most
part, and the development of dizziness, which sounds very postural
in
nature.
- Dr
Sharpe did not think that Mrs Pravica had suffered a TIA or a stroke, as her
symptoms seemed to have been generalised, with the
main complaint being headache
and noise in the head, as well as a finding of a significantly raised blood
pressure. Dr Sharpe, mindful
of the CT scan findings and the absence of any
local features to suggest an ischaemic event, concluded that it was more likely
that
the headache may have been a reflection of the uncontrolled
hypertension.
DR DAVID GORMAN – CONSULTANT
PHYSICIAN
- In
a medical report dated 21 February 2007 (T32), Dr Gorman detailed a history of
Mrs Pravica experiencing a stressful time at work
in the few days prior to the
incident on 4 October 2006. Dr Gorman records Mrs Pravica as stating that after
driving for a short
time, she felt dizzy and had a “pressure”
feeling on the top of her head, together with some visual difficulties and
a
feeling of being “weak all over”. Dr Gorman records that she did
not remember how long she stopped, but was able to
resume driving.
- Dr
Gorman concluded that Mrs Pravica’s main continuing problem was
hypertension, that she is not totally incapacitated and that
there are no
limitations to a graduated rehabilitation program, although it is to be
recognised that Mrs Pravica is of the view that
she is not going to return to
work for fear of a future stroke.
DR PAUL TEYCHENNE –
CONSULTANT NEUROLOGIST
- In
a medical report dated 2 May 2007 (T47), Dr Teychenne recorded a history of Mrs
Pravica feeling under intense pressure at work
concerning the introduction of a
new computer system at work. When driving home on 4 October 2006 she felt a
drill like sharp headache
over the top of the head and she could not see
properly. She pulled over and lost her memory for 5 minutes, regained memory
and
sight, but felt heavy in the hands and legs. Dr Teychenne also records that
since the CVA Mrs Pravica complains of memory deficit
e.g. Doctor’s name,
what people tell her, what she wants to say, what she has said, what she has
read and that she has lost
about fifty per cent of her IQ. Dr Teychenne also
records Mrs Pravica as saying she now has a fear of driving, suffers from
insomnia
and has bad dreams and a forty per cent diminution in visual acuity in
both eyes, as well as vertigo. Further, he records Mrs Pravica
as suffering
from headaches localised on top of the head and lasting for a day complete with
nausea and decreased visual acuity.
Dr Teychenne noted a history of feeling
depressed, seeing a psychologist and difficulty with concentration.
- In
a further report dated 16 May 2007 (T47), Dr Teychenne reviewed the reports of
Drs Sharpe, Trajilovic and Gracey and considered
the comments of Dr Gracey quite
reasonable, as patients with hypertension, particularly with a rapid rise in
hypertension, may experience
neurological symptoms. Dr Teychenne also notes
that hypertensive lesions may develop acutely and if therapy results in
significant
reduction of blood pressure, such lesions may show rapid resolution.
Dr Teychenne also observes that focal neurological signs are
infrequent and if
present, suggest that the patient has had infarction, haemorrhage or transient
ischaemic attacks.
- Dr
Teychenne concluded by stating that it was probable that Mrs Pravica’s
symptoms which she experienced when she was driving
was due to acute
hypertension, with her memory deficit, slow-thinking and difficulties with
concentration being due to prolonged
ischaemia that is the equivalent of a CVA.
Dr Teychenne suggests that psychometric tests be undertaken to confirm such
memory deficits.
DR KEITH LETHLEAN – CONSULTANT
NEUROLOGIST
- In
a report dated 18 January 2008 (Exhibit R6), Dr Lethlean recorded the following
history as described by Mrs Pravica:
- She loved her
work, the people and the customers, but did find it stressful.
- One week prior
to the incident of 4 October 2006, she had difficulties with reading her
computer screen. She went to the bathroom
and vision returned to normal within
a 10 minute period.
- On 4 October
2006 there was a similar but brief episode at work.
- When driving
home on the M5 after 4.00pm on 4 October 2006, she found that she was unable to
see anything, managed to pull over, the
top of her head felt as if drilling of
concrete was going on and she lost consciousness for 2-3 minutes. She also felt
her hands
and legs were heavy when she began to see light. She drove straight
to see her general practitioner.
- Having
reviewed the other available medical material provided to him, Dr Lethlean
concluded:
- The
patient’s history was consistent with his examination, with no
inconsistencies in the file reports available to him in relation
to her present
examination.
- She reported few
incidents of headaches since the incident 15 months ago.
- Her diagnosis
was uncontrolled essential-primary hypertension – probably acute on
chronic.
- Her episode of 4
October 2006 was one of global visual difficulties. She felt she was dying and
may or may not have been unconscious.
Recovery was quick from a most
frightening event and the sequence is consistent with an acute rise/aggravation
of her presumed pre-existing
hypertension.
- It is his
opinion that the neurological symptoms of 4 October 2006 were probably due to
her underlying, uncontrolled hypertension.
- The substantial
role of stress in the pathogenesis of hypertension remains unproven.
- It is possible
that the frustration-anger-anxiety of that day could have elevated her blood
pressure to a degree materially contributing
to the episode that afternoon,
shortly after she left her employment – although Dr Lethlean acknowledges
the contrary argument
engendered by her blood pressure remaining high for some
days. In summary conclusion, Dr Lethlean did not consider, on the balance
of
probabilities, that Mrs Pravica’s conditions were caused or materially
contributed to by her employment, but considered
that stress, anxiety, anger on
that day may have made a possible contribution.
- In
a further report dated 10 March 2009 (Exhibit R7), Dr Lethlean, having reviewed
the clinical notes of Prince of Wales Hospital,
Maroubra Medical Centre and
Kingsford Family Medical Centre, concluded that such material did not alter his
views previously expressed.
- In
oral evidence, Dr Lethlean confirmed his written opinion that Mrs
Pravica’s neurological symptoms of 4 October 2006 were
due to underlying
hypertension for the following reasons:
- the neurological
symptoms involved a widespread disturbance of brain function and there was no
sufficiently localised or defined features
to suggest a TIA.
- that she
reported to him a previous similar episode.
- Dr
Lethlean also confirmed his earlier written opinion that the elevation of blood
pressure due to work pressures was a material contributing
factor to the
neurological episode on 4 October 2006 was, on the basis of probability,
unlikely.
- Dr
Lethlean also commented that after reviewing the various clinical records
available, there was clear evidence that Mrs Pravica
had had high blood pressure
recordings over a period of time prior to 4 October 2006.
- Dr
Lethlean also noted that a TIA involves a temporary blockage of blood flow due
to a small piece of blood, a small blood clot, with
the obstruction clearing in
a short period of time, with no damage to the structure of the vessel or the
function of that part of
the brain involved.
- Dr
Lethlean’s attention was drawn to both Mrs Pravica’s evidence
concerning her memory loss (one month after the event)
and Dr Teychenne’s
description of her memory deficit contained within his report of 2 May 2007. In
response, Dr Lethlean made
the following observations:
- The account
described by Dr Teychenne was not an account given to him or to other doctors,
particularly Drs Sharpe and Gracey.
- It sets out a
range of difficulties which are very great.
- Whether such was
due to brain damage, tension, anxiety and other factors is a separate
issue.
- The severity as
described is not consistent with Mrs Pravica’s account to him or as
evidenced by letters and her accounts to
other doctors.
- Even if what is
recorded by Dr Teychenne is a description of what was related to him, Dr
Lethlean would be reluctant to state that
the memory deficit was due to a stroke
due to damage from the original episode.
- If there is a
substantial memory deficit, the order of that deficit would be obvious very
shortly after the originating episode.
- Dr
Teychenne’s actual results on testing Mrs Pravica’s memory function
is a very different performance from the difficulties
recorded from her
account.
- Both his and Dr
Teychenne’s clinical examination in relation to memory deficit produced
similar results, which in his view were
not indicative of a memory problem.
- The memory
deficit, as tested by Dr Teychenne, is not of the order as suggested by the
nominated symptoms; that it is not established
that she did have a poor memory
function due to brain damage and that it is not established that she had an
episode of ischaemia
due to multiple small infarcts, nor was it the impression
that was gained by the doctors who saw her after the initial
episode.
- In
response to questions in cross-examination, Dr Lethlean stated:
- The difference
between a stroke and a TIA is that in the latter recovery is full, is less
severe and the time scale is defined, although
damage (temporary) in a stroke
does not always have to be asymmetrical.
- Reduced blood
flow to the brain can cause brain damage with symptoms of memory loss and
difficulty in concentration a possible consequence,
while headaches are not
usually related to brain damage.
- An acute rise in
blood pressure with associated arterial spasm can give rise to the type of
headache described by Mrs Pravica on 4
October 2006, with the earlier visual
disturbances experienced by her in relation to the computer screen being of a
similar nature,
but less severe.
- If the situation
was that Mrs Pravica was angry and stressed in relation to the events of the day
when driving the car, Dr Lethlean
would have to reconsider his opinion.
- It is the
fluctuation in the blood pressure at the time which cause arterial spasm,
although the latter may happen spontaneously.
- The changes
demonstrated by the CT scan of the brain were consistent with Mrs
Pravica’s age and hypertension.
- The risk of a
further neurological episode arising from hypertension was very low if the
hypertension was well controlled.
- The risk in such
circumstances would not change, even if an individual had stressful feelings
about driving.
- In light of Mrs
Pravica’s experiences, it is reasonable for Mrs Pravica to hold a belief
that she did not wish to drive, but
there is no medical basis for such a belief,
and as such not medically logical or reasonable as opposed to being
psychologically
logical and reasonable.
DR INGLIS HOWE SYNNOTT
– CONSULTANT PSYCHIATRIST
- In
a report dated 16 February 2007 (T31), Dr Synnott detailed the work events of 4
October 2006 as related to him by Mrs Pravica,
which led her to feeling stressed
and tense by the end of the day. Dr Synnott noted the incident occurred when
Mrs Pravica was driving
home that day and the subsequent treatment and outcome,
observing that she had not been back to work for four months as she did not
wish
to have “another stroke” and it was “so stressful”.
- Dr
Synnott noted Mrs Pravica’s psychological symptoms as:
- frightened to
drive when she has a dizzy head, although she does drive to the shopping centre
and to visit the doctor, but never on
the M5;
- she did not want
to go back to work, as it would be so stressful and she could have another
stroke;
- sleep
disturbance (bad dreams), feels nervous and anxious, at times unable to think
clearly, and difficulty in concentration and remembering,
as well as feeling
depressed and having a loss of appetite;
- contact from
work increasing her symptoms.
- At
examination, Dr Synnott noted no evidence of cognitive impairment. Dr Synnott
diagnosed an adjustment disorder with anxiety, and
concluded that it is her fear
of having a stroke that prevents her from returning to employment of any kind,
or undertaking any form
of rehabilitative program.
- In
a second report dated 10 April 2007 (Exhibit R4), Dr Synnott concluded that Mrs
Pravica had an entrenched belief that her employment
at Centrelink will cause
her stress and lead to a stroke, with such a belief being based on what she
claims was told to her by her
general practitioner. Dr Synnott believes that it
is this mindset and conviction which prevents her from returning to Centrelink
employment, and not her adjustment disorder. Dr Synnott was of the opinion that
Mrs Pravica is unlikely to accept medical advice
that is contrary to her
mindset.
- In
a third report dated 19 June 2008 (PT29), Dr Synnott noted that Mrs Pravica did
not return to any kind of employment until early
2008, when she began to
undertake the role of an ‘on call’ interpreter for Health Care
Interpreting Services –
something she had done many years ago. Mrs
Pravica is recorded as stating that she could not go back to work as a bilingual
customer
service officer because “it is far too stressful” and
“I don’t want to take the risk (even if it is a small
risk) of
having another stroke”.
- Dr
Synnott notes Mrs Pravica as continuing to express a range of psychological
symptoms:
- sleep
disturbance (twice a week, bad dreams);
- impaired
concentration and memory;
- moodiness,
impatience;
- very depressed
on occasions (some suicidal ideation);
- anxious and
nervous with fluctuating appetite.
- Dr
Synnott noted that Mrs Pravica gave what appeared to be a clear, comprehensive
and organised history – often going into considerable
detail. Dr Synnott
found no evidence of any cognitive impairment, and despite her complaint of
psychological symptoms, her mental
state examination showed no overt evidence of
a psychiatric condition, demonstrating no evidence of psychological fragility.
In
summary, Dr Synnott concluded that at that time Mrs Pravica was possibly
suffering from an adjustment disorder, because she described
sufficient
psychological symptoms to meet the diagnostic criteria. Dr Synnott stated that
Mrs Pravica identified the reasons for
her psychological difficulties as
‘the stroke’ experienced on 4 October 2006 and her fear of possibly
having a major
stroke, with the stressful employment at Centrelink contributing
to the ‘mini stroke’ on 4 October 2006. Dr Synnott
considered that
her employment was likely to have contributed to her condition in a significant
yet transient manner, with her ongoing
fear of another stroke being a
significant non-employment factor contributing to her condition.
- Dr
Synnott considered that Mrs Pravica has a capacity to work, but will never
return to work in her former role at Centrelink. Dr
Synnott considered that Mrs
Pravica would not do more than one health care interpreting consultation per
week because of her mindset
as regards fear and stressful duties.
- In
a further report dated 2 September 2009 (Exhibit R5), Dr Synnott concluded that
work had a transient yet significant impact on
her psychological state –
as a result of her TIA and subsequent perception of the work situation she
developed an adjustment
disorder. Further, Dr Synnott concluded that it is a
matter of probability that her psychological response to the TIA and her
perception
of the work situation was materially significant in the development
of the adjustment disorder.
DR ANTHONY DINNEN – CONSULTANT
PSYCHIATRIST
- In
a report dated 6 April 2009 (Exhibit A3), Dr Dinnen detailed briefly the
circumstances of both the workplace and the incident of
4 October 2006 as told
to him by Mrs Pravica. Dr Dinnen noted that Mrs Pravica is fearful of having
another episode, that she has
difficulty sleeping, is afraid of falling down
unconscious, that she is not friendly or sociable anymore, that she feels very
sad,
and most days feels unhappy.
- Dr
Dinnen, in reviewing documentation forwarded to him, noted that Mr Malone, a
psychologist, in a report dated March 2007 had detailed
the presence of
headache, impairment of memory, anxiety symptoms and disturbed sleep.
- Dr
Dinnen considered that Mrs Pravica was suffering from an adjustment disorder
with depressed mood, with the condition now chronic.
Dr Dinnen was of the
opinion that the stress at work as described by Mrs Pravica may have contributed
to the raised blood pressure,
with the psychological dysfunction being a
reaction to the physical illness.
MR JOHN MALONE –
PSYCHOLOGIST
- In
a report dated 18 March 2007 (PT30), Mr Malone details Mrs Pravica’s
self-reporting of the following psychological symptoms:
- fear of specific
travel;
- recurrent bad
dreams;
- memory and
vision problems;
- becoming
socially isolated;
- dizziness,
frequent headaches and fear of another stroke;
- anxiety
symptoms.
- In
considering work-related matters, Mr Malone detailed Mrs Pravica’s
concerns about returning to work because of her fear of
another stroke, and
issues at work which cause her stress, namely the monthly compliance audit,
which has resulted in a build up
of stress over 10 years.
- Mr
Malone did not, at that time, recommend that Mrs Pravica return to work until
the symptoms of PTSD arising in response to the traumatic
event of 4 October
2006 were effectively treated and managed.
DR ANTHONY LOWY
– OCCUPATIONAL PHYSICIAN
- In
his report dated 19 March 2007 (Exhibit R3), Dr Lowy reported details of Mrs
Pravica’s work, which she stated caused her
stress, namely:
- the inherent
stress associated with interpreting duties because of not so subtle differences
in languages and their nuances when explaining
the nature of benefits and an
individual’s entitlement to such;
- the nature and
number of bureaucratic requirements in her role;
- introduction of
new systems which added complexity and further difficulties in her
work.
- After
detailing a comprehensive examination of Mrs Pravica, Dr Lowy noted that Mrs
Pravica had and still has no intention of returning
to work at Centrelink, and
such contention is based on her experience of the nature and conditions of her
work and a firm conviction
that she may suffer a major stroke if she does so
return.
CONSIDERATION AND FINDINGS
- In
this matter I have devoted much effort to detailing Mrs Pravica’s
description of both general and particular workplace activities
and her response
to those activities. I recognise that much, if not most, of Mrs Pravica’s
history of work events have been
detailed at a time and in an environment in
which she has been suffering from psychological dysfunction that involved her
holding
a belief that her work at Centrelink was too stressful and she did not
want to risk having another stroke.
- A
careful analysis of such workplace activities as described by Mrs Pravica would
point, in her view, to the nature of the interpreting
work (explaining to one or
more people at a time the nature of, and entitlements to, benefits) as
stressful, and that some of the
management practices (e.g. monthly performance
feedback against statistical targets, necessity to log everything into the
computer
including time away from the computer, constant suggestions that the
work activity would be contracted out to India) were the cause
of irritation and
stress.
- Further,
Mrs Pravica’s description of the introduction of the new software system
involving, in her view, less than adequate
training and supervision, together
with her experiences in using the system before it was recalled on the morning
of 4 October 2006,
clearly identifies a situation in the work environment where
she felt stressed.
- I
note that in an acting Call Centre Manager’s report of 5 May 2008 (Exhibit
A5), Ms Rodrigues noted that Mrs Pravica had talked
to her team leader about
lengthy travel time to work each day. More significantly, Ms Rodrigues details
a coaching session (monthly
performance review) on 13 June 2006 during which Ms
Daniel (team leader) discussed with Mrs Pravica her need to apply duty of care
and attention to detail as some of her transactions were returned due to error
and a further 13 were noted with feedback.
- Of
more significance Ms Daniel, at the same coaching session, discussed with Mrs
Pravica her reactions when she is provided with feedback.
Ms Daniel noted that
Mrs Pravica was “getting too upset once a feedback is being discussed or
addressed and taking personal
leave afterwards due to sickness.”
- Further,
I note the report of Ms Canivilo, dated 3 April 2009 (Exhibit R8), the office
trainer at Liverpool Centrelink who conducted
the training course in the
introduction of the new computer system. Ms Canivilo recalls Mrs Pravica
expressing some concern over
the new system and requesting further assistance,
with one-on-one training sessions being scheduled. In a report dated 4 January
2007 (T23), Ms Duggan (Mrs Pravica’s team leader) acknowledged that
problems associated with the introduction of the new system
did cause
frustration for all staff.
- I
note that Mrs Pravica has stated that she much enjoyed her job at Centrelink and
wished to continue working with no age-related
end point. She also stated that
her statistical analysis reviews were always satisfactory and not a source of
concern for her and
that she had not required treatment for psychiatric
ailments, apart from episodes over deaths in the family and a period of
depression
in the mid 1990s. I observe that a review of the clinical notes of
both medical practices Mrs Pravica attended over many years are
silent on
specific complaints of work-related stress issues raised by Mrs Pravica.
- After
considering all the material before me concerning Mrs Pravica’s workplace
activities, I conclude that there is insufficient
material to support a finding
that, on the balance of probabilities, Mrs Pravica suffered from a
stress-related condition prior to
the incident on 4 October 2006. There is,
however, in my view sufficient material before me which demonstrates, on the
balance of
probabilities, that there were particular aspects of Mrs
Pravica’s workplace activities (monthly performance/coaching sessions,
repeated threats to sell off the activity, particular activities relating to
data entry) that caused her irritation and stress.
Further I would find that
the introduction of the new computer system in late September/early October 2006
did cause her frustration
and stress. In relation to my earlier finding that
there was an absence of material to support a finding of a stress condition,
I
rely upon Mrs Pravica’s own admissions and the absence of clinical notes
supporting the presence of such a condition in the
records of the two practices
Mrs Pravica had attended over many years prior to the incident on 4 October
2006. Similarly, I recognise
that my finding in relation to Mrs Pravica
experiencing stress in response to some workplace activities are again reliant
upon Mrs
Pravica’s statements and the material outlined earlier arising
from reports from particular Centrelink employees. I would
also hasten to
comment, that while Mrs Pravica may have experienced stress in relation to
particular workplace activities, there
is no evidence to suggest that such
stress has arisen as a consequence of improper action by either Centrelink
and/or its employees,
but more as a consequence of Mrs Pravica experiencing
growing concern about change and what was expected of her in the workplace.
- In
addressing the incident that Mrs Pravica experienced while driving home from
work on 4 October 2006, I am satisfied that the description
provided by Mrs
Pravica is a competent account, in so far as it relates to a feeling of
dizziness, visual disturbances, acute pain
on top of the head, pulling to the
side of the road, gradually recovering and proceeding for medical assessment.
Whether or not
there was a loss of consciousness is an issue, with all the
clinical notes of her interactions with many doctors in the immediate
months
after the event making no mention of a period of unconsciousness. While Mrs
Pravica has referred to such a period in later
presentations, such a statement
by her may refer to the period of obvious difficulties she experienced, when
clearly she experienced
an event causing her fright and distress. Furthermore,
I would comment that little probably hangs upon a precise definition of each
symptom within the set of neurological symptoms experienced by Mrs Pravica on 4
October 2006.
- Before
proceeding further with my consideration, I would observe and so find that Mrs
Pravica was able to detail the particulars of
her history, including medical
symptomatology and work circumstances with both accuracy and clarity in the
main. While on occasions
Mrs Pravica may have seemed to provide inconsistent
answers as regards statistical review and some aspects of the nature of the
work,
I remain satisfied that any inconsistency that may be apparent is a
reflection of what Mrs Pravica perceived to be the prime purpose
of the
question, remembering in turn that Mrs Pravica has been suffering over a long
period from various psychological symptoms since
the incident on 4 October 2006
or shortly thereafter. In all the circumstances I consider Mrs Pravica a
competent and reliable witness.
- I
note that subsection 6(1)(b)(ii) of the Act provides for an injury to have
arisen out of, or in the course of, employment if it
was sustained while the
employee was travelling between his/her place of residence and place of
work.
- I
also note the following definitions contained within subsection 4(1) of the
Act:
Injury means:
(a) a disease suffered by an employee; or
(b) an injury (other than a disease) suffered by an employee, being a
physical or mental injury arising out of, or in the course of,
the
employee’s employment; or
(c) an aggravation of a physical or mental injury (other than a disease)
suffered by an employee (whether or not that injury arose
out of, or in the
course of, the employee’s employment), being an aggravation that arose out
of, or in the course of, that
employment;
......
Disease means:
(a) any ailment suffered by an employee; or
(b) the aggravation of any such ailment;
being an ailment or an aggravation that was contributed to in a material
degree by the employee’s employment by the Commonwealth
or a licensed
corporation.
Ailment means any physical or mental ailment, disorder, defect
or morbid condition (whether of sudden onset or gradual
development).
- I
observe, from what I outlined earlier, that Mrs Pravica was involved in an
incident when driving home from work on 4 October 2006,
which involved her
sustaining an array of neurological symptoms lasting for a short period
(minutes) and then resolving, and enabling
Mrs Pravica to drive to and seek
attention from her general practitioner.
- I
detailed earlier the sequence of clinical events, treatments and investigations
that have occurred in relation to Mrs Pravica’s
subsequent clinical care.
I have also detailed relevant blood pressure readings obtained from the clinical
notes of the two practices
Mrs Pravica frequented over many years prior to the
incident.
- In
addressing the issue of the nature of the neurological symptomatology, I observe
that Dr Trajilovic, Mrs Pravica’s general
practitioner, considered that
Mrs Pravica had suffered a TIA, which she considered to be a minor stroke, and
that such symptomatology
had occurred as a result of a sudden rise in blood
pressure due to a stressful day at work. I note that a brain CT scan on 5
October
2006 revealed that no acute intracranial lesion was evident but there
was mild periventricular ischaemic change.
- I
note that on admission to the Prince of Wales Hospital, the most likely
diagnosis was recorded as hypertension. In a report dated
30 January 2007, Dr
Gracey, a consultant nephrologist, considered that Mrs Pravica was suffering
from essential hypertension (uncontrolled),
with there being no evidence to
support a diagnosis of a CVA. Dr Gracey noted that transient neurological
symptoms are very common
in patients with uncontrolled essential hypertension,
which he considered to be a disease. Such a view was supported by Dr Sharpe
(a
neurologist), while Dr Teychenne (also a neurologist) considered the opinion of
Dr Gracey quite reasonable, but that in his opinion
such a process led to
prolonged ischaemia that is the equivalent of a CVA and which would account for
Mrs Pravica’s memory
deficit, slow-thinking and difficulties with
concentration.
- In
light of the clinical opinions referred to in the previous paragraphs and
outlined in greater detail earlier on in this decision,
I find on the balance of
probabilities that Mrs Pravica was suffering from uncontrolled essential
hypertension prior to the incident
on 4 October 2006 and that neurological
symptomatology reported by Mrs Pravica as occurring on the drive home from work
that day
was a consequence of the uncontrolled essential hypertension disease
process. In so finding I am mindful that both Drs Sharpe and
Lethlean detailed
their reasoning for excluding the occurrence of TIA, as did Dr Gracey and
essentially Dr Teychenne. I have earlier
detailed Dr Teychenne’s more
particular opinion in which he concludes that the uncontrolled hypertension led
to both transient
neurological symptoms and to permanent soft tissue brain
damage as evidenced by Mrs Pravica’s memory loss and difficulties
in
concentration – such a condition arising from small infarcts due to
prolonged ischaemia.
- In
addressing whether an injury has arisen out of or in the course of Mrs
Pravica’s employment pursuant to the Act, I am left
to contemplate the
following scenarios:
(a) whether the neurological symptomatology,
however diagnosed, that arose during Mrs Pravica’s journey to her
residence was
an injury simpliciter?
(b) whether there is material to support Dr Teychenne’s opinion that
Mrs Pravica suffered permanent brain damage as a consequence
of the hypertension
episode on 4 October 2006 and, if so, does this constitute an injury
simpliciter?
(c) whether Mrs Pravica suffered from a disease and/or an aggravation of
her underlying disease of essential hypertension, and whether
such aggravation
was contributed to in a material degree by stress arising from activities in her
employment?
- In
Zickar v MGH Plastic Industries Pty Ltd [1996] HCA 31; (1996) 187 CLR 310, the High
Court acknowledged that there were three kinds of cases that fell for
consideration within the phrase “injury by
accident”, namely:
- Cases in which a
disease has been actually contracted through exposure to infection or other risk
attendant on the conditions of employment.
Eg. entry of harmful bacteria.
- Cases where
there is actual physical injury such as the rupture of an aneurism or of an
oesophagus.
- Cases in which
death or incapacity results not from an actual physical injury, external or
internal, but from the development or culmination
of a pre-existing and
progressive morbid physical condition, with the final occurrence commonly
referred to as a “sudden physiological
change”.
- In
further commentary I note that the majority in Zickar’s case were
agreed upon the following in differentiating cases falling within the first two
types of cases and the third type (the
autogenous disease cases) referred to in
the previous paragraph, with the third class of cases considered to be
“disease”
as opposed to “injury by accident”
cases:
If the rupture is due to blood pressure, arteriosclerosis, arteriovenous
malformation, or any other congenital or diagnostic aetiology,
it is nonetheless
a rupture – something quite distinct from the defect, disorder or morbid
condition, which enables it to occur.
- In
addressing whether Mrs Pravica’s neurological symptomatology which
occurred while travelling home from work on 4 October
2006 was an injury
simpliciter, I have already concluded that such symptomatology was in effect the
progress of the pre-existing
uncontrolled essential hypertension, a morbid
condition/disease. I note that the only evidence of significance before me
indicates
that any symptomatology was transient and there was no evidence to
suggest damage to the cerebral blood vessels by way of internal
injury. I
conclude that the circumstances as considered in this paragraph are the
consequence solely of the progression of a pre-existing
morbid condition, and as
such do not constitute a defined “event” and as such cannot be
considered an injury simpliciter.
- In
addressing Dr Teychenne’s contention that Mrs Pravica’s memory loss
and difficulties in concentration are severe, I
observe that his contention
relied upon her self-reporting of such symptoms as detailed in his report of 2
May 2007. I note that
there have been no neurological tests to substantiate
such difficulties. I further note that Dr Lethlean carried out some basic
neuropsychological testing with results similar to those found at examination by
Dr Teychenne, and concluded that such results were
not indicative of the
psychological deficits recorded. Similarly, while I note that in evidence Mrs
Pravica stated that she noted
difficulties with memory one month after the
events of 4 October 2006, I observe that Dr Lethlean was of the opinion that
such memory
deficit would have occurred shortly after a few days if cerebral
damage was involved. Finally I note that both psychiatrists, while
referring to
Mrs Pravica’s complaint of difficulties with memory and concentration,
considered Mrs Pravica to be a detailed
historian and that both considered her
mental state at examination to show no evidence of cognitive deficit.
- In
summary I find, on the balance of probabilities and for the reasons nominated
earlier, that the foundation for Dr Teychenne’s
proposition that Mrs
Pravica suffered cerebral damage as a consequence of the events of 4 October
2006 is not made out. Even if
in the circumstances it were made out, I would
consider that such was the natural progression of her pre-existing morbid
condition
and as such does not constitute an injury simpliciter.
- I
am mindful that I have already concluded the following in this
matter:
- The incident
which occurred when Mrs Pravica was driving home from work on 4 October 2006
involved Mrs Pravica experiencing a nominated
set of neurological symptoms.
- That such
symptomatology arose as a consequence of the progression of an underlying
uncontrolled essential hypertension.
- That essential
hypertension is a disease.
- That Mrs Pravica
experienced stress in the workplace in response to particular nominated
activities of or in the workplace.
- Further
I am mindful that:
- Mrs Pravica had
experienced two earlier episodes of visual disturbance at work, one a week or so
earlier and one in the morning of
4 October 2006, the latter associated with a
slight headache. I note both episodes were transient, and that Dr Lethlean
considered
such episodes to be consistent with symptomatology arising from the
underlying hypertension.
- While Mrs
Pravica indicated in some written and oral statements, or at least as recorded
by doctors she has attended, that she found
the work day of 4 October 2006 to be
stressful, in other oral evidence she stated that when she reverted to working
on the old system
after lunch on 4 October 2006, this helped relieve her stress
from that morning’s activities which she had found stressful
but
nevertheless handled in a professional manner. Further, I note her comment that
she started to relax when she got in her car
to drive home.
- The contention
being made is that stress arising in the course of Mrs Pravica’s duties
both generally, and particularly surrounding
the activities of the day of 4
October 2006, have contributed to an elevation of her blood pressure which led
to her experiencing
the symptoms when driving home on 4 October 2006. I note
that Mrs Pravica’s general practitioner is in support of such a
contention,
as it would seem is Dr Synnott, a psychiatrist, who concluded that
the stressful employment at Centrelink contributed to the minor
stroke on 4
October 2006.
- I
also observe the following specialist opinions:
- Dr Gracey
– the primary physical change was elevated systolic and diastolic blood
pressure, but unable to state how long prior
to the onset of neurological
symptoms the hypertension was present.
- Dr Gracey
– the role of stress in the pathogenesis of hypertension is unclear.
- Dr Lethlean
– substantive role of stress in the pathogenesis of hypertension remains
unproven.
- In
the circumstances where Dr Lethlean was the only consultant who provided oral
evidence, I am left to finalise this case with what
material I have before me.
With such in mind it is difficult to define what role stress plays, if any, in
the causation of essential
hypertension. In so doing I rely upon the opinions
of Dr Gracey, in particular, and Dr Lethlean. In addressing the issue of what
role stress may have in causing an increase in blood pressure, I conclude that
on the material before me, that it may cause/possibly
cause a rise in blood
pressure.
- I
am mindful that the term disease involves consideration of an ailment (in this
case hypertension) or the aggravation of such that
was contributed to in a
material degree by employment. In this matter I have concluded that on the
balance of probabilities Mrs Pravica
did experience a stressful work situation
in response to nominated work activities. One of these involved the events of
the morning
of 4 October 2006. While general opinion has been rendered by a
general practitioner and a psychiatrist that this and other stressful
events
have contributed to a rise in Mrs Pravica’s blood pressure, other and more
relevant specialist opinions (Drs Gracey
and Lethlean) suggest that stress may
have or possibly caused an increase in blood pressure for a period of time
although the role
of stress in the causation of hypertension is unclear or
unproven. In this matter I have detailed a series of blood pressure readings
over time, with the blood pressure being recorded as 170/100 in Dr
Trajilovic’s surgery some 90 minutes after the event. I
am left with a
relatively undefined set of circumstances and consequent specialist opinion as
to when, if and for how long the blood
pressure was raised, and whether such
circumstances were a consequence of stress and/or normal progression of the
underlying hypertensive
disease process, by way of a hypertensive episode.
- I
have given this matter much thought. I am mindful that “contributed to in
a material degree” requires a finding on
the balance of probabilities
(Treloar v Australian Telecommunications Commission [1990] FCA 511; (1990) 26 FCR 316
– considered and followed). I am unable to make such a finding as the
material before me would permit me, at best, to make
a finding of a possible
contribution. In so finding I rely upon the opinions of Drs Gracey and
Lethlean, being specialists in the
relevant areas involved in this matter.
- Finally
I would also conclude that on the material before me, because of its lack of
definition and probative value, a positive finding
cannot be made that stress
arising from the workplace had made a substantial or considerable contribution
to an increase in the underlying
hypertension (Comcare v Sahu-Khan
[2007] FCA 15; (2007) 156 FCR 536 – considered and followed). While I note that Drs
Trajilovic and Synnott have made assertions to that effect, I also observe
that
there is little reasoning to support such assertions, leaving aside any attempt
to address such issues as substantial or considerable
in the context of a
contribution in a medically complex but undefined scenario.
- It
is for such reasons I conclude that the decision under review in relation to Mrs
Pravica’s claim for a transient cerebral
ischaemia and essential
hypertension is affirmed.
- In
addressing the second claim, I observe that both psychiatrists are of the view
that Mrs Pravica suffers from a chronic adjustment
disorder with anxiety (Dr
Synnott) and depressed mood (Dr Dinnen). They both consider that the adjustment
disorder has arisen as
a consequence of the events of 4 October 2006 and Mrs
Pravica’s fear of having another stroke. I note that Dr Synnott is also
of the view that Mrs Pravica has formed a firm conviction that a return to the
Centrelink workplace would induce another stroke.
- I
observe that both specialists did not confirm a diagnosis of PTSD as made by Mr
Malone (psychologist). Both psychiatrists were
firmly of the opinion that the
adjustment disorder was contributed to in a significant manner by the
“stroke” Mrs Pravica
experienced on 4 October 2006, with Dr Dinnen
concluding that the psychological dysfunction being a response to the physical
illness.
- In
light of my findings that the physical ailments were not compensable, and as the
adjustment disorder is a consequence of the physical
ailments, liability for
such a disease is denied.
- In
such circumstances, the decision under review concerning adjustment disorder
with anxiety is affirmed.
DECISION
- The
decisions under review are affirmed.
I certify that the 95 preceding paragraphs are a true copy of the
reasons for the decision herein of Dr J D Campbell, Member
Signed: ..........................[Sgd]..........................
Associate: Jennifer Wong
Dates of Hearing 19-20 October 2009
Date of Decision 15 January 2010
Counsel for the Applicant Mr S Brennan
Solicitor for the Applicant Ron Kramer
Associates Solicitors
Counsel for the Respondent Mr G Elliott
Solicitor for the Respondent Australian
Government Solicitor
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URL: http://www.austlii.edu.au/au/cases/cth/AATA/2010/24.html