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Giacomantonio and Australian Postal Corporation [2003] AATA 40 (16 January 2003)
Last Updated: 1 October 2009
Administrative
Appeals
Tribunal
DECISION AND REASONS FOR DECISION [2003] AATA 40
ADMINISTRATIVE APPEALS TRIBUNAL )
) Q2000/815
|
GENERAL ADMINISTRATI VE DIVISION
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|
|
Re
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MARILYN JOY GIACOMANTONIO
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Applicant
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And
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AUSTRALIAN POSTAL CORPORATION
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Respondent
DECISION
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Tribunal
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Deputy President Don Muller Dr K P Kennedy OBE,
Member
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Date 16 January 2003
Place Brisbane
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Decision
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The Tribunal affirms the decisions under review.
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.............(Signed).................................
D.W. MULLER
DEPUTY PRESIDENT
CATCHWORDS
WORKERS COMPENSATION – permanent impairment
– natural degeneration
REASONS FOR DECISION
|
Deputy President Don Muller Dr K P Kennedy OBE,
Member
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|
|
- The
applicant, Marilyn Joy Giacomantonio, seeks review of the following two
decisions:
- (i) Q2000/815:
A decision made on 5 July 2000, by the Reconsiderations Delegate, to deny
liability for compensation for a permanent injury to the
lower back and left and
right shoulders on the ground that the applicant’s permanent impairments
are the result of natural
degeneration; and to not address the question of
liability for a claim for permanent impairment of the applicant’s wrists
because the degree of permanent impairment for the applicant’s wrists on
their own is less than 10%.
- (ii) Q2002/15:
A decision made on 27 November 2001 by the Reconsiderations Delegate, to not
reconsider a decision made by the Claims Manager on
25 September 2001, to refuse
to entertain a purported claim made by the applicant on 17 July 2001, for
ongoing weekly compensation
payments and medical expenses on the ground that the
material relied on by the applicant did not constitute a valid
claim.
- The
applicant was represented by Mr. McGrath of counsel and the respondent was
represented by Ms. Downes of counsel.
- Ms.
Downes conceded that the Tribunal has the jurisdiction to review Q2000/815, the
claim for permanent impairment, but submitted
that the Tribunal does not have
jurisdiction to review the decisions to refuse the claim for ongoing weekly
payments and medical
expenses, Q2002/15.
- As
a preliminary point the Tribunal decided that the refusal of the Claims Manager
to deal with the applicant’s claim for ongoing
weekly compensation and
medical expenses amounted to a refusal of the claim, and the refusal of the
Reconsiderations Delegate to
reconsider that decision amounted to a reviewable
decision to refuse the applicant’s claim for ongoing weekly compensation.
Consequently, the Tribunal decided that it had jurisdiction to review both
matters, and that they should be heard together.
- The
evidence before the Tribunal comprised the documents lodged pursuant to section
37 of the Administrative Appeals Tribunal Act 1975 (the T
documents) and a number of medical reports. The applicant gave oral evidence.
Some medical evidence was given orally and
other medical evidence by
telephone.
- Ms.
Giacomantonio gave evidence in chief to the following effect:
- (i) She was
born on 5 May 1948.
- (ii) At the age
of 14 years she was involved in a motor vehicle accident in which she sustained
a fractured collar bone.
- (iii) At the
date of the hearing she was employed full time as a call centre reservations
officer with Virgin Airlines.
- (iv) After
leaving school her initial employment had been secretarial and office type
work.
- (v) In 1968 she
got married. She and her husband started a family business called
“Colour Constructions”, which was involved initially in civil
engineering and later in property development. She separated from her husband
in November
1992 but continued to do some office work for the business until
April 1993.
- (vi) Up until
April 1993, she had never done any heavy lifting.
- (vii) She
started work with Australia Post on 13 June 1993, when she was 45 years of
age.
- (viii) As a
mail officer she was required to work with various items of equipment and to
undertake a number of duties which she said
were of a repetitive nature and
which at times involved bending, stretching, turning and lifting movements.
- (ix) The
majority of her work with Australia Post was on the small parcel sorting machine
(SPSM). This involved small parcels which
were supposed to weigh no more than
500 grams. They would come along a conveyor belt which she said was elevated
about three metres
and from that belt parcels would drop down a shute to each
workstation where the parcel would fall into a bowl to the right hand
side of
her seated position. The parcel would have to be picked up by her left hand,
the postcode identified and then she would
have to key in the postcode with her
right hand. The parcel would then continue on a conveyor belt. She said that
her bench was
comfortably placed at about waist height and she estimated that
she would have checked about 800 to 1000 small parcels each hour.
She believed
that she would have worked on the SPSM for between 1.5 and 4 hours a night but
with some breaks.
- (x) Another
work area was the large parcels section. These parcels were not supposed to
exceed 16 kg. The work here usually involved
two people with one standing,
moving and adjusting the parcels on the conveyor belt so that the postcode could
be read by the other
worker who would be seated. When allocated to this duty
the two workers would interchange positions each half hour.
- (xi) She also
worked in the FSM area, which was where the large letters were sorted. These
letters would come in polystyrene boxes
which would be sorted by an assistant so
that the person at the workstation could readily pick up the letter, enter the
code and
put it on the conveyor belt. The assistant would at times have to bend
over into the steel crate to lift out the polystyrene containers.
Again duties
would be exchanged about every half hour.
- (xii) At times
she was required to work in the dock area which involved lifting containers
weighing up to 16 kg (sometimes more) and
this work also involved a lot of
bending. She occasionally worked with the indexing machine which involved
keying in postcodes for
small letters but she said that this was a quite
comfortable position.
- (xiii) The
applicant also described some other sorting activities in which she had less
involvement but which also were associated
with bending and twisting manoeuvres.
These activities were often organised to ensure that staff rotated at half
hourly intervals.
- (xiv) She said
that in January 1996 she began to feel pain in her left shoulder and elbow. She
was referred to Dr. Goode who recommended
that she be given extensive
physiotherapy (five times per week). She was put on “light
duties” for five months. She made her first claim for compensation
arising out of these circumstances. At the end of the five months of
light
duties her shoulder and elbow problems had settled and she returned to full
duties.
- (xv) In January
1997, she was involved in a motor vehicle accident and sustained a mild whiplash
injury to her neck.
- (xvi) In June
1997 she was bending into a ULD (a steel crate) when she felt some pain in the
back. Later in the night she experienced
stiffness across her back and down the
left leg. She does not remember if she sought treatment at that stage but a few
weeks later
she experienced further back pain when lifting bags from a flat top
and tipping them into a bin. She then had four days off work
and was put on
restricted duties. The restricted duties on this occasion excluded bending and
lifting but she was still able to
work on the SPSM.
- (xvii) In July
1997 the lid of the OCR machine fell on her hands. She saw her GP, either Dr.
Chan or Dr. Ryan, who put her off work
for four days. She thought that it was
about six weeks later that she developed swelling within her wrists. She
thought that she
was put on restricted duties for about four months, by which
time her problems had settled down.
- (xviii) In
January 1998, when working with the SPSM, she experienced pain in her right
shoulder. She had about four physiotherapy
treatments because at that time
“it wasn't a real severe thing”.
- (xix) In July
1998 she hurt her back severely. She was leaning across two bags to feel the
weights of parcels, without lifting them
up, when she felt a bad ache across the
lower back. She went on to work an eight hour shift but the following morning
she was “in agony”. She saw Dr. Ryan or Dr. Chan and
was subsequently visited by Dr. Goode. She was off work for three weeks and
then returned
on restricted hours and restricted duties. While on these
restricted duties, she said that the symptoms abated.
- (xx) She ceased
work in November 1998.
- (xxi) She was
seen by the Medical Services Advisor to Australia Post, Dr. Castrisos in
early 1999. Dr. Castrisos had come to
the conclusion that physically she was
not equipped for the work she was doing at Australia Post. (Dr. Castrisos gave
evidence to
the Tribunal that the applicant was “totally unsuited for
the work she was doing at Australia Post”.) Dr. Castisos arranged a
redundancy package for her and arranged for a rehabilitation programme which
included a Diploma of Business
Course at Martin College at a cost of $8,000 for
twelve months. She was also provided with a computer and software. She was
paid
her salary for about one year and was also provided with a mattress which
cost approximately $2,000.
- (xxii) When she
left Australia Post she had a lot of pain in her right arm and the arm was her
biggest problem. She thinks that her
back “must have been giving
trouble at the time” because Australia Post had purchased the mattress
for her. She did not recall if she had trouble with her left shoulder at the
time.
- (xxiii) After
successfully completing the course at Martin College which had been paid for by
Australia Post, she went on to do a
computer course at her own expense.
- (xxiv) After
leaving Martin College she signed up with Adecco and did some temporary clerical
work with various companies. She worked
at Golden Circle from September 2000
until July or August 2001. While working at Golden Circle, she awoke one
morning with a stiff
back and was off work for five days. There had been no
precipitating factor for the back pain as she had been working on accounts
there.
- During
cross-examination of the applicant by Ms. Downes, the following points were
made:
- (i) Although
the applicant stated in her original application for compensation that the
injury to her shoulder had occurred on 16 January
1996 when she was picking
up small parcels with her left hand and placing them on the belt, the pain had
developed gradually in the
left shoulder and left elbow in late 1995. She said
she had filled out the form in the manner she did because it did not allow for
something which had come on over a period of time.
- (ii) The pain
had been coming on both at home and at work. At home she could not hang the
clothes on the line. She believed that
the pain at home came on after the pain
had come on at work. Although she had previously stated that the pain had come
on in the
left shoulder and left elbow at the same time, she admitted in cross
examination that she could not remember when the pain in the
elbow had
commenced. Later she accepted as accurate a report of Dr. Goode, dated 1 March
1996, that she had told Dr. Goode that
the elbow pain had come on about one
month after the shoulder pain. Ms. Downes also referred the applicant to a
medical report from
a Dr. Stabler in May 1997 in which Dr. Stabler had stated
that the applicant had told him that she had tingling and numbness in the
whole
of her left hand. The applicant accepted that she had given that history to Dr.
Stabler at the time.
- (iii) Ms.
Downes also referred the applicant to the report of Dr. Stabler in which the
applicant had told him that the pain in the
elbow, which had first occurred in
late 1995, had never really improved. The report of Dr. Goode dated 1 March
1996, however, had
noted that the applicant had told him that at that stage the
left elbow had settled. The applicant accepted the notes of Dr. Goode
as being
correct and commented that she could not really remember that far back.
- (iv) Dr. Goode
had also in that same report commented that her thoracic symptoms had settled.
In response to a question from the
Tribunal the applicant said that she did not
recall any thoracic problems at the time. She agreed that she had resumed full
normal
duties in 1996.
- (v) In July
1997, when the applicant had been seen by Dr. Goode with backache, Dr. Goode
reported that she had denied any history
of a motor vehicle accident. Ms.
Downes reminded the applicant that she had been involved in a motor vehicle
accident in January
of 1997. The applicant said that either she had forgotten
about the accident at the time or alternatively that she did not remember
Dr.
Goode asking the question. She did not deny that he may have asked the question
however. Following the back injury she had
returned to normal duties for a
short time until the machine fell on her hands. She returned to normal duties
about three weeks
after the latter incident.
- (vi) In
relation to the 1998 incident of pain in the right shoulder, the applicant said
that the pain had become a lot worse, had
not improved and had persisted up
until the time when she left Australia Post. Ms. Downes referred to the reports
of Dr. Goode at
T8 and T10 of the T
documents.
“No significant discomfort in the right elbow. Full range of movement
in the right shoulder. No localised tenderness in the
right shoulder (T8
February 1998).
Ms. Giacomantonio reported that her right shoulder and elbow were settling.
She had some mild thoracic discomfort. Ms. Giacomantonio
was able to continue
with her normal duties at work and there was a full range of movement of the
right shoulder and so on. (T10 11 March
1998)”
(vii) Ms. Downes put to the applicant that subsequent to March 1998 she had seen
Dr. Goode on a number of occasions about her back
but that she had made no
further reference to her wrists or shoulders. In addition, there had been no
mention of discomfort in her
left shoulder since mid 1996. In relation to the
left shoulder, the applicant agreed with Ms. Downes. In relation to the wrists
and right arm and shoulder, the applicant agreed that she would have told Dr.
Goode if she had been experiencing symptoms in her
shoulder, elbows or wrists.
Her only explanation was that the symptoms had possibly abated for some
time.
- The
first medical witness was Dr. Jim Ryan of the Wishart Medical Centre who gave
evidence by telephone. Dr. Ryan is a general medical
practitioner and either he
or Dr. Chan had reviewed the applicant at the Medical Centre over the period
February 1996 to July 2001.
Dr. Ryan's evidence was to the following
effect.
- (i) The
applicant attended the Medical Centre in May 1996 complaining of neck problems.
In May 1996 a radiology report from Dr. John
Gimpel revealed the presence of
cervical spondylosis at multiple levels. At that time an X-ray of the left
shoulder had shown osteoarthritic
changes at the acromio-clavicular joint.
- (ii) In
relation to the left shoulder injury, Dr. Ryan recorded that by 13 June
1996 she was much improved.
- (iii) On 5
August 1996 the applicant had attended complaining of cervical pain and
stiffness.
- (iv) On 6
October 1997, Dr. Ryan had given a full clearance for her to return to full
duties at Australia Post.
- (v) On 21 July
1998 she had presented with a further flare up of her back pain. Dr. Ryan
recorded that it was not until 30 July 1998
that she had described how the
injury had happened. During his subsequent evidence in chief, Dr. Ryan said
that the applicant had
then mentioned that on 19 July she had lent across a bag
rack and lifted a bag of mail and now believed that that was the cause of
the
pain.
- (vi) When he
saw her on 14 September, it was suggested that she return to work full-time
lifting up to 10 kgs at a time.
- (vii) She
presented again on 31 October with back pain, following leaning forward to clear
a letter stuck on the conveyor belt.
- (viii) On 5
November 1998 she had presented with pain in her left rib cage after stretching
to turn off a light at work.
- (ix) There were
also further incidents subsequent to her leaving Australia Post. On 8 May 1999
she presented with inflammation of
her right elbow region and tendonitis of the
right shoulder area. On 17 January 2000 she was seen with low back pain.
The
last occasion on which Dr. Ryan saw her prior to his report had been 17 July
2001 when she requested a referral to Dr. Mark Robinson
regarding her shoulder
and wrist pains.
- (x) During
cross-examination, Dr. Ryan, reading from the practice notes, confirmed that the
applicant had also reported on one occasion
that her work shoes were causing
problems and examination had revealed a swollen left fifth metatarso-phalangeal
joint. In October
1996 she had presented with a left knee problem with no
history of recent injury but history of injury 25 years previously. There
had
been a further presentation in November 1996 with neck pain.
- (xi) Dr. Ryan
agreed with Ms. Downes that the applicant was someone who was concerned about
her health and who would attend the surgery
if she experienced pain. He agreed
that he could find only one reference to her attendance for back pain between
November 1998 and
the day of the hearing (12 September 2002) and that
consultation had related to referral to an orthopaedic surgeon about her
back.
- The
next medical witness was Dr. Steven Goode, a specialist in occupation medicine.
Dr. Goode is also a Consultant to Australia Post.
Dr. Goode gave oral evidence.
He told Ms. Downes that he had seen the applicant on 18 occasions. Medical
reports prepared at the
time of those consultations were included in the T
documents. Dr. Goode had seen the applicant over the period 29 February 1996 to
4 August 1998. Dr. Goode’s evidence was to the following
effect:
- (i) Dr. Goode
said that the applicant did not tell him about a car accident in 1997 nor did
she tell him that she had had nerve conduction
studies for suspected carpal
tunnel syndrome prior to the part of a machine falling on her wrists.
- (ii) The first
written report of Dr. Goode dated 1 March, referred to a consultation on 29
February 1996. Dr. Goode recorded that
the applicant had told him that left
shoulder and upper limb pain had appeared slowly over six weeks. She said that
the left shoulder
pain had been first noticed when reaching with her left arm
while on the SPSM although commented that she noticed the left shoulder
symptoms
when getting dressed at home. She said that the left elbow pain had come on
about a month after the onset of the shoulder
pain. By June 1996 Dr. Goode
recorded that the left shoulder had settled down and by July he stated that she
then had only very
mild epicondylitis at the left elbow. During the further
numerous reviews by Dr. Goode, no further mention was made of any problem
with
the left shoulder or elbow.
- (iii) In June
1996, the applicant told Dr. Goode of paraesthesiae in the left hand that day
and also reported that her cervical spine
was improving. In December she
reported problems with her feet which settled after the provision of new shoes.
Dr. Goode also saw
her 12 days after the lid of the OCR machine had fallen
on her hands. At that stage, on 22 July 1997, he mentioned only slight
swelling
being present with a healing abrasion over the dorsum of the left hand. On 30
July she was fit to return to normal duties.
- (iv) On 2
September 1997 the applicant was seen by Dr. Goode with a new episode of lumbar
back pain. On 15 August 1997 she had been
seen by Dr. Peter Tan of Underwood
with a history of left lower back pain after lifting mail bags on the previous
day. Dr. Tan had
diagnosed musculo-ligamentous strain and stated that she could
return to work on 15 August subject to modified duties for a two week
period.
Dr. Goode diagnosed a further episode of sacro-iliac pain was settling. She
said that she had had bilateral heel pain for
three weeks but no history of
trauma. She was cleared to resume full normal duties from 6 October 1997.
- (v) At a
subsequent consultation with Dr. Goode on 26 September 1997, the applicant
reported that the sacro-iliac pain was settling.
She said that she had had
bilateral heel pain for three weeks but no history of trauma. She was cleared
to resume full normal duties
from 6 October 1997.
- (vi) The
applicant saw Dr. Goode again on 3 February 1998. She told him that she had
insidiously developed right shoulder and lateral
right elbow pain since
September 1996. Again there was no history of acute injury at home or at work.
After review by Dr. Goode
on 10 March 1998 Dr. Goode reported that the mild
rotator cuff tendonitis and mild right lateral epicondylitis had virtually
settled. She had continued normal duties since initially reporting these
symptoms.
- (vii) In July
1998 the applicant gave a history of lumbar back pain which she reported had
commenced whilst leaning over the OA bag
rack at Underwood Mail centre on 19
July 1998. She remained off work until 10 August when she commenced a graduated
return to work
programme. Initially she was on restricted duties for three
hours daily but by 14 September she had resumed full time work with
restricted
duties.
- (viii) During
cross-examination, Dr. Goode agreed that much of the work at the Mail centre was
of a repetitive nature but he said
that the work centre does take care to get
good ergonomic assessment and that staff are rotated between tasks. Dr. Goode
would not
concede that the applicant had developed symptoms due to injuries
arising from her work. Dr. Goode said that if one has an underlying
condition
then work can unmask the symptoms relating to that condition. The applicant had
eight different medical conditions and
work could lead to symptomatic expression
of those conditions. Her history was one of chronicity. In relation to a
specific question,
Dr. Goode said that he did not accept that anyone could say
that the epicondylitis was due to her work.
- The
next medical witness was an orthopaedic surgeon, Dr. Mark Robinson.
Dr. Robinson had provided two written reports and he
also gave evidence by
telephone. In his written report of 17 March 2000, Dr. Robinson referred to the
two episodes of back pain.
He stated that the applicant told him that at that
stage the back symptoms had completely settled although she did have
intermittent
problems and referred to one episode of back pain in January 2000
on waking one morning. She could recall no specific injury preceding
that
incident. On that occasion the symptoms settled over two to three weeks. Dr.
Robinson’s other evidence was to the following
effect:
- (i) On 3
September 1999, the applicant had presented to his rooms complaining of
bilateral arm pains. He recorded that she had been
troubled by tendonitis of
both wrists and bilateral tennis elbows since a lid had fallen on her wrists at
work in 1997. Later, during
the course of cross-examination, Dr. Robinson said
that the applicant had told him that her wrists had been swollen since that
event
in 1997.
- (ii) Dr.
Robinson opined that the back pain was the result of a degenerative condition
that had been aggravated by conditions in the
workplace. During his evidence in
chief he said that the osteoarthritis was a degenerative process which is wear
and tear. He said
that he did not think that the two incidents causing back
pain in 1997 and 1998 had caused the osteoarthritis. Those incidents had
made
the back pain symptomatic for that period of time. He opined that the
employment would be a contributing factor to the osteoarthritis
but that there
was no clear medical evidence of ways of proportioning that contribution.
- (iii) When he
saw her in March 2000, back pain symptoms were not troubling her. She did not
relate the shoulder pains to any single
event. Dr. Robinson said that calcific
tendonitis is a condition of unknown etiology. He said that there had been some
links between
calcific tendonitis and occupational activity but during
cross-examination he agreed that the changes as far as the applicant was
concerned, could be simply age related degeneration. He felt the tenosynovitis
of the right wrist was likely to be related to the
fall of the lid in 1997
because the applicant dated the swelling to that time.
- (iv) During
cross examination, Dr. Robinson said that he had first seen the applicant in
September 1999. He had subsequently seen
her on nine occasions. While he had
stated in his report that her symptoms had been aggravated by activities in the
workplace, he
told Ms. Downes that at no stage had she given him any basic
information about the nature of the duties she had performed at
Australia
Post.
- (v) Dr.
Robinson was asked by a member of the Tribunal why he had attributed a
disability of 5% to each wrist at the present time.
Dr. Robinson said that
she had had ultrasound demonstrated tenosynovitis in the right wrist but he was
unable to put a specific
diagnosis on the left wrist problem. He was unable to
say how her wrist problems currently interfered with her daily activities
because his report had been written two and a half years ago. Finally, during
re-examination by Mr. McGrath, and in spite of his
earlier evidence,
Dr. Robinson stated that in his opinion probably 50% of her degenerative
problems were related to her employment
at Australia Post.
- Dr.
David White, orthopaedic surgeon, examined the applicant on one occasion on 7
August 2001. He prepared a written report, dated
20 August 2001. He gave oral
evidence to the Tribunal. The main points arising out of Dr. White’s
statement and evidence
were:
- (i) During
cross examination, he agreed with Ms. Downes that he had noted no wasting or
deformity of the left shoulder and no tenderness
and that there was a normal
range of movement unaccompanied by complaints of pain or crepitations. In
response to the question as
to why he had given a 5% impairment, he said that he
justified his opinion on the basis that she still had some complaints and there
were radiological abnormalities.
- (ii) In
relation to the right wrist, Dr. White had noticed general swelling on the
dorsal aspect proximal to the wrist crease with
tenderness reported at that
site. The wrist lacked almost ten degrees of dorsiflexion and palmar flexion.
While the x-rays of both
wrists had shown age related degenerative changes, an
ultrasound had shown tenosynovitis of the extensor tendons of the dorsal aspect
of the wrist and Dr. White said that the latter was a more likely cause of wrist
symptoms than the degenerative bone changes.
- (iii) During
further cross examination, Dr. White agreed that the most common situation in
which tendonitis of the shoulder occurs
is in those in whom no injury has been
reported and that such changes are prone to occur in women in their fifties. He
then qualified
his initial answer by stating that they are not prone to
tendonitis without a history of some injudicious activity. He agreed that
it
was possible that tendonitis could be caused solely by degeneration but said
that it was unlikely. He had assessed the right
shoulder as having lost half
the normal range of movement. He agreed that in relation to the history one
could only go on what one
is told.
- A
written report prepared by Dr. John Pentis, an orthopaedic surgeon was included
as Exhibit 8. Dr. Pentis was not required to give
oral evidence. That report
of Dr. Pentis was dated 12 November 1998 and related only to his examination on
that date. Dr. Pentis
noted that the x-rays showed degeneration in the facet
joints and in the lumbosacral region. He commented that the applicant appeared
to have injured her spine in the stated incident on 19 July 1998. At that time
he recorded that the incident was causing continuing
problems but that it was
then too early to give a prognosis. Dr. Pentis made no reference to any
shoulder, arm, wrist or elbow problems.
- Dr.
Tony Blue, another orthopaedic surgeon, also gave evidence by telephone. Dr.
Blue saw the applicant on 27 August 1998. The main
points arising from Dr.
Blue’s statement and evidence were:
- (i) Dr. Blue
disagreed with the opinion of Dr. Robinson that some of the degeneration of the
applicant’s spine could be attributed
to her work at Australia Post.
- (ii) He said
that the events recorded in the history of the applicant had not constituted the
sort of trauma that would produce degenerative
change. He said that the events
at Australia Post would have temporarily aggravated the pre-existing condition
by making it symptomatic
but once the activity had stopped, she would eventually
be back to where she would have been had she not done that activity. He
agreed
that work would make the pain worse at least temporarily.
- (iii) Dr. Blue
made no reference to any symptoms referable to the shoulder, arm, wrist or
elbow.
- Dr.
Peter Boys, also an orthopaedic surgeon, had examined the applicant on 13 March
2001 and he had prepared a written report. He
also gave evidence by telephone.
The main points arising from his evidence were:
- (i) Dr. Boys
had noted full movements of the left shoulder and examination of the left
forearm, wrist and hand showed no abnormality.
He found overall impairment of
the right shoulder to be 5% with that impairment in his opinion to be due to
degenerative change.
While accepting that tendonitis had developed in her right
shoulder during the course of her employment, he was unable to determine
a
causal relationship to her work.
- (ii) In
relation to the right wrist, he noted some non specific tenderness over the
volar aspect of the right wrist. He felt that
she might suffer a low grade
synovitis of extensor tendons in her right wrist but he was unable to attribute
her ongoing complaint
with the injuries sustained in 1997. He attributed a zero
impairment for the right wrist.
- (iii) He said
that he would assess the back disability at 5% with that 5% being due to
degenerative disease and not be work related.
- (iv) Dr. Boys
said that he did not believe that the applicant suffered any permanent
disability at this time as defined by the Safety Rehabilitation and
Compensation Act 1988 nor did he believe that the applicant had any
assessable impairment.
- (v) During
cross-examination, Dr. Boys could not be persuaded to change the views expressed
in his written report. He told Mr. McGrath
that it had never been
demonstrated in a scientific study that repetitive work can contribute to spinal
degeneration. He formed
the view that the applicant had suffered a temporary
aggravation of back pain during the course of her work. In relation to the
right shoulder he accepted that while work may have aggravated the pain in the
shoulder, in the absence of any specific injury one
might easily postulate that
the calcific tendonitis is well known in ladies of her age who do not do
repetitive work. He agreed
that the work could contribute to her symptoms but
he felt that he could safely say that the work had not caused the
condition.
- (vi) Dr. Boys
said, that when he saw the applicant, she was complaining of intermittent left
sided back pain which she described as
a niggle occurring once a month. When
she had the pain it would settle the same day. His assessment was based on the
history correlated
with the physical examination and radiology. He said that the
sort of complaint at the time was consistent with degeneration of the
spine.
- (vii) When
asked about the opinion of Dr. White that the applicant may have had an
intradiscal disruption, Dr. Boys said that such
a diagnosis did not correlate
with the clinical features at the time. With regard to the diagnosis of
possible low grade synovitis,
as set out in his own written report, Dr. Boys
agreed that work could be responsible for synovitis as a result of overuse but
such
symptoms should settle once removed from that activity and it was two and a
half years after ceasing work at Australia Post that
Dr. Boys had seen her. At
the time of his examination he could find no evidence of synovitis clinically.
The slight tenderness
he had noted had been on the other side of the wrist to
the extensor tendons. In view of the degeneration in the wrist bones as
reported by the radiologist, he believed that the volar tenderness had probably
been due to the bone changes. Further, in the absence
of bony injury and
specific tendon injury at the time, he did not believe that tendonitis of the
wrist could be attributed to a piece
of equipment falling on her hands two and a
half years earlier.
- The
last medical witness was Dr. Edwin Castrisos. Dr. Castrisos is a qualified
medical practitioner and is Medical Advisor to Australia
Post. He also has a
Diploma in Aviation Medicine and a Certificate in Occupational Medicine. During
his evidence in chief Dr. Castrisos
confirmed that he had received a request
from the applicant to provide a reference in February 1999. At the time he
thought that
she was applying for a position with the Australian Taxation
Office. In the accompanying personal details (Exhibit 14) she had stated
her
health to be excellent. Also included as part of the same exhibit was a letter
which she had written to the Manager of Australia
Post. In that letter she said
that she had come to terms with the fact that she could no longer perform the
duties for which she
was employed at Australia Post and that Dr. Castrisos had
explained in a very precise way what was the best avenue for her to take.
His
advice as to what was best for her as a career path and arranging her training
for future employment had taken the burden off
her which she believe would
assist in her future well being.
- Dr.
Castrisos, during cross-examination, told Mr. McGrath that he had seen the
applicant for an initial assessment on 5 October 1998.
He was concerned about
her suitability for continued employment with Australia Post as a mail officer
and referred her to an occupational
therapist and a rheumatologist for their
opinions. Both those specialists indicated that she was unsuited to the work
that she was
doing and that a more sedentary type of job would be more
suitable.
- Dr.
Castrisos said that he did not feel that any of her conditions had been made
worse by her work at Australia Post. The applicant
had widespread degenerative
conditions. She had osteoarthritis of both shoulders, she had a degenerative
cervical spine and degenerative
lower lumbar spine. None of the duties which
she was doing would in his opinion have changed the natural course of those
conditions.
Dr. Castrisos disputed that the work of a mail officer was highly
repetitive. He said that the former repetitive work had been
transformed by
machines and that there had been no major change in practices during the time of
the applicant’s employment.
He said that the applicant was incorrect if
she had stated that the work was highly repetitive. He said that the Underwood
Mail
Centre, where the applicant had worked, had on a consistent basis won the
National Australia Post Occupational Health and Safety
Excellence Award for
being the safest mail centre in Australia.
- The
evidence revealed that during the period that the applicant had worked at
Australia Post that she had reported numerous symptoms
related to her
musculoskeletal system. These symptoms had usually come to the attention of Dr.
Goode at Australia Post but some
symptoms had been reported only to her general
practitioner. The areas of involvement at various times had included the left
shoulder,
the left elbow, the left knee, both feet, both wrists, the right
shoulder, the right elbow, the neck, the thorax, the lumbosacral
region of the
back and the left sacroiliac joint. The applicant claims that she has suffered
a permanent impairment as a result
of repetitive duties over a five year period
at Australia Post and she has also claimed weekly payments for total and partial
incapacity.
In her claim dated 16 July 2001 (Q2002/15) the applicant stated the
injuries sustained to be “injury to both arms and shoulders and back
injury”. In the claim dated 21 June 1999 (Q2000/815) she stated
injuries to be “lower back, right shoulder, elbow, wrist, arm
tendonitis, pain, numbness etc, left shoulder/arm”.
- In
the view of the Tribunal the applicant was not an entirely reliable witness.
There were a number of discrepancies between the
history given by the applicant
at the time of the hearing and contemporary notes recorded by medical
practitioners. During the course
of her evidence the applicant acknowledged
that she had difficulty recalling details of some events and she did not dispute
the accuracy
of notes made by medical practitioners at the time. There is no
documentation to confirm that she had any continuing symptoms referable
to her
musculoskeletal system at the time when she finished at Australia Post. In
addition, in her application for a position in
the following February she
described her health as excellent.
- In
1996 she had completed a claim for compensation for pain in the left shoulder.
In that form she stated that the left shoulder
pain had come on as she was
picking up small parcels to place on a belt on 16 January of that year. Later
she agreed that the pain
in the left shoulder had appeared slowly over the
previous six weeks both at work and at home but she felt that it had come on
first
at work. She could not relate the onset of the pain to any specific
event. She also said that she experienced pain in both the
shoulder and elbow
at the time but medical records indicate that the left elbow pain had come on
one month after the shoulder pain.
This occurred when the applicant was on
restricted duties because of the left shoulder pain. Although she is now
seeking compensation
for left shoulder and arm pain, the records indicate that
after she returned to full duties in July 1996 she did not again complain
to
Dr. Goode of any symptoms referable to her left shoulder during the
remainder of her time at Australia Post.
- In
relation to the 1998 onset of pain in the right shoulder, the applicant said
that the pain had not improved and had become worse
and persisted up until the
time that she left Australia Post. The report of Dr. Goode in March 1998
however reported that her right
shoulder and elbow were settling, that she had
continued her normal duties at work and that there was a full range of movement
at
the right shoulder. During subsequent reviews by Dr. Goode in 1998 in
relation to her back, the applicant made no further reference
to her wrists or
shoulders. The applicant agreed during cross-examination that she would have
told Dr. Goode if she had been experiencing
symptoms in her shoulders, elbows or
wrists. It is also perhaps relevant to note that when seen by Dr. Blue in
August 1998 and Dr.
Pentis in November 1998, no record of symptoms referable to
her shoulders, elbows or wrists was included in their reports.
- The
applicant told Dr. Robinson in March 2000 that her wrists had been swollen since
the lid incident in 1997 but that was not consistent
with clinical examinations
by Dr. Goode subsequent to 1997. Again neither Dr. Blue nor Dr. Pentis had
noted any such swelling in
1998 and Dr. Robinson did not record that he had
observed any swelling of wrists. In March 2001, Dr. Boys had specifically noted
the only abnormality of the wrists to be slight tenderness on the volar surface
of the right wrist. In August 2001 Dr. White noted
swelling proximal to the
wrist crease but he had also noted in his history that the wrist symptoms were
aggravated by computer work
that she was undertaking in 2001. The evidence of
Dr. Boys would suggest that the tenosynovitis diagnosed by both Dr. White and
Dr. Robinson may well have been precipitated by activities subsequent to her
work at Australia Post.
- As
far as the medical evidence was concerned, there was uniform agreement that the
applicant does have degenerative bone disease.
Dr. Ryan agreed that the
applicant was someone who was concerned about her health and who would attend
the surgery if she experienced
pain. He could find only one reference to her
attending for back pain between November 1998 and September 2002 and that was
for
a referral to an orthopaedic surgeon. In her own evidence the applicant
could not be certain that she had back symptoms when she
ceased work with
Australia Post.
- Dr.
Goode said that while much of the work at the Mail Centre is of a repetitive
nature, the centre does take care to get good ergonomic
assessment and that
staff are rotated between tasks. He would not concede that the applicant had
developed symptoms due to injuries
arising from her work. He accepted that if
one has underlying degenerative disease then the work could unmask symptoms
relating
to that condition.
- Dr.
Mark Robinson, her treating orthopaedic surgeon, said that in March 2000 the
applicant had told him that her back symptoms had
completely settled although
she did have intermittent problems. She told him of an episode of back pain in
January 2000 which had
come on without any specific precipitating factor and had
subsequently settled over three weeks. Although Dr. Robinson stated at
the
conclusion of his evidence that he was of the opinion that 50% of her
degenerative disease was due to her work at Australia Post,
the Tribunal does
not attach much weight to that opinion of Dr. Robinson because his evidence was
inconsistent. He had earlier acknowledged
that he had been given no detail of
the duties of the applicant at Australia Post before arriving at his
conclusions. In addition
he had based his opinion on information provided by
the applicant some of which has been shown to not be completely accurate. His
opinion is also contrary to the weight of the other specialist opinion. Dr.
Robinson acknowledged, that although he had made an
assessment of the degree of
disability, that assessment had been based on an examination in March 2000 and
he was in no position
to comment on the current level of disability. In spite
of the earlier opinion, Dr. Robinson did agree during the cross-examination
that
the degenerative changes noted could be solely age related but he felt that the
tenosynovitis of the right wrist was due to
the lid incident in 1997.
- Dr.
White had seen the applicant over 18 months after she had left Australia Post.
The history given to Dr. White in relation to
the right shoulder was also
incorrect when regard is had to the contemporaneous medical notes. Dr. White in
recording his examination
of her right shoulder said that there was no wasting
or deformity, there was no tenderness noted, abduction was only mildly reduced
and there was a moderate lack of internal rotation. Yet he assessed the right
shoulder has having only half the normal range of
movement and an impairment
rating of 10%. Dr. Boys on the other hand assessed the impairment rating of the
right shoulder at 5%
but said that impairment was not due to work related
injury. Dr. White in his written report had stated that the injury to the
lumbar
spine appeared to have resulted in intradiscal disruption at L5/S1 but no
other orthopaedic surgeon had expressed that view and Dr.
Boys said that such a
diagnosis did not correlate with the clinical features at the time. The
Tribunal prefers the opinion of Dr.
Boys in the circumstances.
- Dr.
Blue had seen the applicant in August 1998. It is perhaps of significance that
Dr. Blue made no reference to any shoulder or
wrist symptoms at the time. Dr.
Blue was in no doubt that the described work activities had merely produced
temporary aggravation
of long standing naturally occurring disc degeneration and
lower facet degeneration. He believed that the radiological changes were
of
many years standing and would have antedated her work at Australia Post. He
said that the work at Australia Post would not have
caused the degenerative
change.
- Dr.
Boys had examined the applicant over two years after Dr. Blue. His history and
examination were more comprehensive. He could
find no evidence of any work
related injury. He assessed a 5% impairment of the right shoulder and 5%
impairment of the back and
no impairment of wrists, elbows or left shoulder. In
each case he attributed the impairment to age related degenerative disease.
- On
the basis of the total evidence, the Tribunal accepts that the applicant has
naturally occurring and generalised degenerative disease
which had been
temporarily aggravated by her duties at Australia Post. Many of the symptoms
had come on without any specific precipitating
factor, or in the case of her
back, with relatively minor activities. The symptoms had subsequently settled
in most cases while
continuing at work either on restricted duties or at times
on full duties. The evidence would indicate that the overall severity
and
duration of symptoms had been less than that detailed in the history given to
some specialists in more recent years. Since leaving
Australia Post the
applicant has continued to have intermittent symptoms in the absence of
precipitating factors, such a pattern
being consistent with underlying
degenerative disease. Nevertheless, after leaving Australia Post the applicant
was able to successfully
complete a Business Course at Martin College and to
subsequently obtain part time work. No evidence was produced to indicate that
she was not fit to undertake appropriate full-time work at any stage since
leaving Australia Post and since 2001 she has in fact
been working full-time at
Virgin Airlines.
- The
Tribunal accepts the opinion of Dr. Boys, Dr. Blue, Dr. Goode and
Dr. Castrisos that the applicant has not sustained any
permanent injury as
the result of her work at Australia Post. For the reasons stated above, the
Tribunal has placed little significance
on the alternative opinions of
Dr. Robinson and Dr. White. In addition, also for reasons stated above,
the Tribunal finds that
the applicant does not have any continuing disability
for any type of work as a result of her earlier duties at Australia Post.
The
Tribunal finds that any continuing disability is due to naturally occurring
degenerative disease.
- The
Tribunal therefore affirms the two decisions under review.
I certify that the 31 preceding paragraphs are a true copy of the
reasons for the decision herein of Deputy President Don Muller and
Dr K P
Kennedy OBE, Member.
Signed:
.....................................................................................
C. O’Donovan, Associate
Date/s of Hearing 12, 13.9.02, 11, 12.11.02
Date of Decision 16 January 2003
Counsel for the Applicant Mr. C. McGrath
Solicitor for the Applicant Maurice Blackburn Cashman
Counsel
for the Respondent Ms. K. Downes
Solicitor for the Respondent Clarke and Kann
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