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Workplace Ombudsman v QMGIM Pty Ltd & Ors [2010] FMCA 64 (4 February 2010)
Last Updated: 5 February 2010
FEDERAL MAGISTRATES COURT OF AUSTRALIA
WORKPLACE OMBUDSMAN v
QMGIM PTY LTD & ORS
|
|
INDUSTRIAL LAW – Alleged breaches of Award
– Award coverage – whether Award applies to particular employees
–
calculation of amounts that ought to have been paid.
|
|
First Respondent:
|
QUEENSLAND MARINE AND GENERAL INSURANCE MANAGEMENT
PTY LTD
|
|
Third Respondent:
|
QUEENSLAND MARINE AND GENERAL INSURANCE BROKERS PTY LTD
|
|
Hearing dates:
|
26, 27 & 28 October 2009
|
|
Date of Last Submission:
|
19 November 2009
|
REPRESENTATION
Counsel
for the Applicant:
|
Mr Murdoch
|
Solicitors for the Applicant:
|
McCullough Robertson
|
Counsel for the Respondents:
|
Mr Sumner-Potts
|
Solicitors for the Respondents:
|
Myles Thompson
|
ORDERS
(1) The Court declares that the first respondent
breached applicable provisions of the Insurance Industry Award 1998 in
that it:
- (a) Failed to
pay its employee Michael Lee wages of $9,203.45;
- (b) Failed to
pay its employee Michael Lee accrued long service leave entitlements of
$4,475.27;
- (c) Failed to
pay its employee Michael Lee a tropical allowance of $1,760.54;
- (d) Failed to
pay its employee David Stone wages of $1,002.93;
- (e) Failed to
pay its employee David Stone a tropical allowance of
$1,892.28.
(1A) The Court declares that the second and
third respondents were involved in each contravention of the first
respondent.
(2) A penalty hearing is fixed for 10 March 2010 at 10.00am before Federal
Magistrate Burnett.
(3) On or before 19 February 2010 at 4.00pm, the applicant:
- (a) Shall file
and serve any further evidence upon which it intends to rely at the penalty
hearing;
- (b) Shall
identify that part of the evidence already filed upon which it intends to rely
at the penalty hearing.
(4) On or before 1 March 2010 at 4.00pm, the respondents:
- (a) Shall file
and serve any further evidence upon which they intend to rely at the penalty
hearing;
- (b) Shall
identify that part of the evidence already filed upon which they intend to rely
at the penalty hearing.
(5) The applicant shall file and serve written submissions as to penalty by
4.00pm 4 March 2010.
(6) The respondents shall file and serve written submissions as to penalty by
4.00pm 8 March 2010.
(7) The applicant shall on or before 4.00pm 19 February 2010 calculate the
annual leave loading payable to David Stone in conformity
with these
Reasons.
(8) The respondents shall by 4.00pm 1 March 2010 file and serve a document
stating whether they accept the applicant’s calculation,
and if they do
not, the calculation contended for by the
respondents.
|
FEDERAL MAGISTRATES COURT OF AUSTRALIA
AT CAIRNS
|
BRG 147 of 2009
Applicant
And
QUEENSLAND MARINE AND GENERAL INSURANCE
MANAGEMENT PTY LTD
|
First Respondent
Second Respondent
|
QUEENSLAND MARINE AND GENERAL INSURANCE BROKERS PTY LTD
|
Third Respondent
REASONS FOR JUDGMENT
- The
applicant alleges that the first respondent failed to pay correct wages and
allowances to two employees, David Stone and Michael
Lee.
- In
respect of the employee, David Stone, it is alleged in the Statement of Claim
that he was underpaid:
- Wages
of $34,991.04;
- Annual
leave loading of $2,625.48;
- Annual
entitlements of $10,085.40; and
- A
tropical allowance of $1,892.28.
- In
respect of the employee, Michael Lee, it is alleged he was
underpaid:
- Wages
of $33,211.88;
- Accrued
long service leave entitlements of $4,475.27; and
- A
tropical allowance of $1,760.54.
- A
pecuniary penalty is sought against each respondent pursuant to s.719(1)
Workplace Relations Act 1996 for alleged breaches of applicable
provisions of an Award. It is alleged that the second and third respondents
were involved in
the contraventions, and are therefore liable for them. An
order is also sought, pursuant to s.719(6) of the Act, for the payment of the
amounts allegedly underpaid to be made to the two employees (or in the case of
Mr Lee, who has
since died, to his legal personal representative).
- The
relevant Award that is alleged to have been contravened is the Insurance
Industry Award 1998. In the case of annual leave entitlements, a
contravention of the Industrial Relations Act 1999 (Qld) is also alleged
in the alternative, if it is found that the Award did not apply to the two named
employees.
- The
issues in dispute on the pleadings were:
- Whether
the Award applied to the employment of either or both of the two alleged
employees;
- Whether
either or both employees was an “employee” for the purpose of the
Insurance Industry Award;
- If
so, what classification or grade ought be applied to each of
them;
- Whether,
if the Award applied, either of the alleged employees were underpaid, and if so
by how much.
- It
was an issue on the pleadings as to whether David Stone was an employee of the
first or third respondent, as that term is ordinarily
understood. Counsel for
the respondents conceded, during the course of the final hearing, that David
Stone was an employee at common
law.
- On
the pleadings it was admitted that:
- Both
the first and third respondents were bound by the Award;
- The
first respondent had previously, from at least 23 June 1997, been bound by the
Insurance Officers (Clerical and Administrative Staff) Award
1985;
- The
second respondent was the manager of both the first and third
respondents;
- The
second respondent was the person within the first and third respondents who
determined the wages and/or entitlements to be paid
to the employees of the
first respondent by the first respondent;
- David
Stone commenced working on 7 June 1999;
- David
Stone’s services were provided by the first respondent to the third
respondent;
- David
Stone reported directly to the second respondent;
- David
Stone was paid a salary of $30,000 per annum (although the characterisation of
that payment was a matter of dispute);
- Michael
Lee was employed by the first respondent from 23 June 1997 until 20 October
2006;
- Michael
Lee had previously been employed by the third respondent from 3 April 1991;
- Michael
Lee reported directly to the second respondent.
- The
starting point of course is the terms of the Award. It was tendered as exhibit
1. Clause 6 of the Award provides:
- “This
Award binds the employers named in the Schedule of Respondents to this Award
with reference to all their employees, as
defined in Clause 4 of this Award
...”
- As
stated earlier, the first and third respondents admit that they were bound by
the Award.
- The
Award has no scope clause. In my view it is tolerably clear that the Award only
applies to those employees defined in clause
4. Clause 4.1
provides:
- “4.1 “Employees”
means
- 4.1.1 The
clerical and administrative staff of respondent employers
including:
- 4.1.1(a) employees
working in the information technology area
- 4.1.1(b) representatives
employed in the Insurance Industry
- 4.1.1(c) messengers
- 4.1.1(d) operators
of office machinery”
- Sub-paragraphs
(a), (c) and (d) could not apply to Mr Lee and Mr Stone.
- In
clause 4.2 “representative” is defined to mean “an employee
who works away from the office undertaking assessing,
surveying and risk control
duties as directed or product sales functions”.
- Although
both Mr Lee and Mr Stone were required, on occasion, to work away from the
office, that was very much the exception. Further,
as will be discussed,
neither Mr Stone nor Mr Lee were selling products but rather were selling
advice. Neither was a representative
as defined.
- Therefore,
for the Award to apply each of Mr Stone and Mr Lee must be found to be clerical
and administrative staff of the first respondent.
- Part
5 of the Award deals with salaries and related matters. Clause 14.1
provides:
- “the
grading system contained in this clause will apply to each employer respondent.
The definitions of these grades are contained
in Appendix
B”.
- Clause
14.2 provides:
- “each
employer respondent must grade the jobs falling within the grades as defined in
Appendix B”.
- Clause
14.5 sets out the grades and salaries payable to employees in such grades.
- Clause
16.1 of the Award provides that employees employed in and north of Rockhampton
are to be paid a tropical allowance of (currently)
$511.00 per annum for
employees 21 years of age and over. Clause 16.1.1 sets out how this allowance
is to be paid.
- Clause
22 of the Award deals with annual leave. Clause 22.9 provides for the payment
of such leave on the termination of employment.
It is in the following
terms:
- “22.9.1
On the termination of employment of an employee and employer must pay the
employee for any annual leave to which the
employee became entitled during the
period of employment with the employer to the extent that the annual leave was
not taken.
- 22.9.2 The
rate of pay at which the payment must be made is that actual salary rate the
employee was receiving immediately prior
to termination. Annual leave loading
at the rate prescribed in 22.8.2(a) of this clause subject to the maximum
prescribed in that
subparagraph shall be paid on leave which has fallen due.
Proportionate leave shall be treated as prescribed in
22.10”
- By
clause 22.8.1(b) proportionate leave payable on termination of employment does
not attract leave loading. Otherwise clause 22.8.2(a)
provides that annual
leave loading will be:
- “17.5%
of the amount of full pay payable in relation to such days as to which 22.7
applies but limited to the original average
weekly earnings for the “all
males” category published in the Australian Bureau of Statistics Bulletin
“Average
Weekly Earnings, States and Australia.” August for the year
immediately preceding the calendar year in which the leave falls
due, in respect
of leave for each twelve months continuous service.”
- Other
clauses are relevant to the entitlement to annual leave. Clause 22.3
provides:
- “By
agreement between the employer and the employee annual leave may be carried
forward for a maximum period of two years from
the date of
entitlement.”
- Clause
22.4 provides:
- “The
annual leave provided for by this clause must be allowed and must be taken and
except as provided by 22.9 payment must
not be made or accepted in lieu of
annual leave”.
- Clause
22.9 of course provides for a payout of annual leave on termination on
employment.
- Clause
25 deals with long service leave. The clause then sets out how long service
leave is to be calculated. In the case of Mr
Lee, who had 15 years service, he
was entitled to long service leave of 13 weeks.
- In
Appendix B to the Award are set out seven grades each with more than one
position. It can immediately been seen that the terms
“clerical”
and “administrative” are used in some but not all of the grades.
Indeed, the words are used in
a minority of cases. Some assistance is provided
by that part of Appendix B titled “Using the Grade Descriptions”.
At step one it is apparent that the types of jobs contemplated are wider in
scope than those traditionally considered clerical or
administrative. For
example managerial/supervisory and specialist/technical would not ordinarily
fall within the rubric of clerical
or administrative. The typical purpose and
responsibilities of typical activities of each grade are set out in Appendix B.
I will
return to those in due course.
- The
first matter that must be determined is how the definition of employees in
clause 4.1 of the Award is to be construed, having
regard to the apparent width
of the jobs that would fall within Appendix B to the Award. That is, should
clerical and administrative
staff be accorded its natural and ordinary meaning,
or does it require a particular meaning by reason of the overall terms of the
Award.
- In
Re City of Wanneroo v Holmes [1989] FCA 369 French J (as his Honour then
was) said, at [43]:
- “43.
The interpretation of an award begins with a consideration of the natural and
ordinary meaning of its words ... The words
are to be read as a whole and in
context ... Ambiguity if any, may be resolved by a consideration, inter alia, of
the history and
subject matter of the award - Pickard v John Heine & Son Ltd
[1924] HCA 38; [1924] HCA 38; (1924) 35 CLR 1. Resort to such matters as prefatory
statements and negotiations is of dubious assistance if admissible at all ...
That is not to
say the words must be interpreted in a vacuum divorced from
industry realities. As Street J. said in Geo. A. Bond & Co. Ltd (in
liq.) v
McKenzie (1929) AR(NSW) 498 at 503:
- "...it must
be remembered that awards are made for
the various industries in the
light of the customs
and working conditions of each industry, and
they
frequently result...from an agreement between the
parties, couched in terms intelligible to
themselves but
often framed without that careful
attention to form and
draughtsmanship which one
expects to find in an Act of Parliament. I
think,
therefore in construing an award, one must always
be careful to avoid a too literal adherence to the
strict
technical meaning of words, and must view
the matter broadly, and
after giving consideration
and weight to every part of the award,
endeavour to
give it a meaning consistent with the general
intention of the parties to be gathered from the
whole
award." ...
- It is of
course no part of the Court's task to assign a meaning in order that the award
may provide what the Court thinks is appropriate
... Indeed it has been said
that a tribunal interpreting an award must attribute to the words used their
true meaning even if satisfied
that so construed they would not carry out the
intention of the award making authority ...”
- What
then is the natural and ordinary meaning of the words “clerical and
administrative staff”. That phrase in my view
has a chameleon like
quality adapting to a variety of situations. “Clerical” is a word
that has been considered many
times. In my view, the collocation of the word
administrative adds to the breadth of the phrase. The decision to which
reference
is most often made is that of Sheldon J in Federated Clerks’
Union of Australia, New South Wales Branch v Australian Workers Union (The
Purchasing Officers Case) [1971] AR (NSW) 419 at 421:
- “This
phrase, in my view, must be read against the background of the way industry has
developed and is now conducted. Clerical
work in industry has long since moved
from the Dickensian era of the high stool and the quill pen. The voice and the
mind are part
of the clerical stock in trade. So is the acceptance of
responsibility and the exercise of discretion. The conception is fluid
and
progressive and recourse to a dictionary gives only partial help. It is
impossible, and in any event it would be undesirable,
to attempt to devise a
code as to what in the setting of industry today can fairly be regarded as
clerical work. But two fine a
tooth comb should not be used in solving the
question in particular cases”
- In
Re Keogh and Federated Clerks’ Union of Australia; ex parte Linehan
[1979] FCA 100; (1979) 40 FLR 445 Sweeney J said that the words “clerical
capacity” are wide words but not of indefinite width.
- The
decision in The Purchasing Officers Case was applied by Evatt J in
Voigtsberger v Pine Rivers Shire Council [1980] FCA 157; (1980) 46 LGRA 367 in
determining whether a Council employee should be renumerated as a clerical
officer. It was also applied by Gray J in Joyce v Christoffersen (1990)
26 FCR 261. In that case his Honour had to consider whether employees whose
primary function was directed to the recording, processing and dissimulation
of
information were engaged in a clerical capacity. His Honour considered that one
needed to look at the substance of the employment
for the purpose of
characterising it. A person engaged in clerical capacity can have other
functions as well.
- That
approach was followed in Kingmill Pty Ltd T/A Thrifty Car Rental v Federated
Clerks’ Union of Australia New South Wales Branch [2001] NSW IRComm
141. That decision was upheld on appeal: (1999) 94 IR 67.
- In
Hayward v Mitsui OSK Lines (Australia) Pty Ltd [1996] IRCA 471 the court
considered the meaning of the words “administrative” and
“executive”. Reference was made to the
Wool Selling Brokers
Officers’ Association of Australia v The Employers’ Association of
Wool Selling Brokers and Ors [1949] 67 CAR 227. There Kelly CJ said that
“administrative” means “universally acknowledged to mean
simply and
exhaustively: of or pertaining to administration, that is to say, to
the management or conduct or the performance of the executive
duties of an
institution or establishment”.
- That
is, the collocation of the word administrative adds to the width of the
expression so that executive duties are within it s ambit.
- As
pointed out those activities contemplated by the grading classification are
wider than what might be ordinarily understood by the
phrase “clerical and
administrative staff”. In order to properly construe that term it is
appropriate to have regard
to the historical context in which the Award was
drafted. In Re Andrew John Short v F W Hercus Pty Ltd [1993] FCA 51; (1993) 40 FCR 511
Keely J, which whom Burchett and Drummond JJ agreed said at [5] –
[11]:
- “The
question was raised whether it is legitimate, for the purpose of construing a
clause of an award, to look at what was
called the history of the
provision.
- ...
- No one
doubts that you must read any expression in its context. And if, for example,
an expression was first created by a particularly
respected draftsman for the
purpose of stating the substance of a suggested term of an award, was then
adopted in a number of subsequent
clauses of awards dealing with the same
general subject, and finally was adopted as a clause dealing with that same
general subject
in the award to be construed, the circumstances of the origin
and use of the clause are plainly relevant to an understanding of what
was
likely to have be intended by its use. It is in those circumstances that the
author of the award has inserted this particular
clause into it, and they may
fairly be regarded as having shaped his decision to do so. The rules of
construction, Mason and Wilson
JJ said in Cooper Brookes (Wollongong) Pty Ltd v
The Commissioner of Taxation of the Commonwealth of Australia (1981) 147 CLR 297
at 320, are really rules of common sense. Common sense would be much offended
by a refusal to look at the facts I have summarised.
As Isaacs J said in
Australian Agricultural Company v Federated Engine Drivers’ and Firemens
Association of Australasia [1913] HCA 41; (1913) 17 CLR 261 at 272, citing Lord Halsbury
L.C.:“The time when, and the circumstances under which, an instrument is
made, supply the best
and surest mode of expounding it.”
- The context
of an expression may thus be much more than the words that are its immediate
neighbours. Context may extend to the entire
document of which it is a part, or
to other documents to which there is an association. Context may also include,
in some cases,
ideas that gave rise to an expression in a document from which it
has been taken. ... Very frequently, perhaps most often, the immediate
context
is the clearest guide, but the court should not deny itself all other guidance
in those cases where it can be seen that more
is needed. ...
- That much
is fairly clear. Where there is seen to be a difficulty, the court can often go
to the history of the matter.
- ...
- But even if
the language, read alone, appeared pellucidly clear, the tendency of recent
decisions – and this is the other answer
to the argument put – would
seem to require the court to look at the full context. Only then will all the
nuances of the language
be perceived.
- ...
- The
principles of statutory interpretation referred to are not inapplicable to an
award which seeks, in a way, to legislate for the
terms and conditions of
employment for a number of persons engaged in a particular industry. ... Their
application to the present
problem would require the court to consider the wider
context of the award provision as the product of a series of decisions which
might reveal plainly its general purpose and policy.
...”
- Some
historical analysis of the Insurance Industry Award 1998 was undertaken
by Commissioner Lewin in Ross Walker v Perpetual Trustees Australia Limited
[2004] AIRC 906. There, the question was whether a financial planner was
covered by the Award. It was held that he was not. The relevant definitions
were the same as those required to be construed in the present case.
- At
paragraph [12] the Commissioner records the applicant’s submission that
the term “clerical and administrative”
must be read in light of the
classification structure contained in the Award which contains work
classifications which are broader
than might be described as “clerical or
administrative” in ordinary usage. Further, it was submitted that there
is no
fixed definition of the term “clerical and administrative” and
that the meaning of the term must be considered in the
context of contemporary
industrial conditions and the Award as a whole.
- At
[19] the Commissioner recognised that the case presented some difficulties in
respect of the interpretation of the Award’s
scope and application. This
was because the Award did not contain a scope clause as such, but rather the
scope of the Award arose
from a combination of the Parties’ Bound and
Definitions Clauses. At [20] and [21] the Commissioner said:
- “Moreover,
there would seem to be some axiomatic issues arising in relation to the scope of
the Award having regard to the
inclusive nature of the description of an
employee in clause 4 thereof, as set out previously. It is clear that for the
purposes
of the Award an employee of a named respondent to whom the Award will
apply must be a member of that respondent’s clerical
and administrative
staff. This includes certain employees more fully defined who would not, in
ordinary usage, be considered clerical
or administrative employees. In my view,
such employees as computer programmers, system analyst’s and
representatives could
not, according to every day usage, be considered clerical
and administrative employees. On the other hand it would seem unnecessary
to
explicitly include “operators of office machinery” within the
definition of clerical and administrative employees,
as the Award definition of
a clerical and administrative employee does.
- This raises
the question of the relationship between the definition of an employee used in
by the Award and the classification descriptors
used in Appendix B of the Award.
It would seem that many, if not all, of the duties described in some of the
classifications, including,
in particular, Grade (6) Specialist and Grade (7)
Specialist, might not fall within the ordinary usage of the terms clerical and
administrative.”
- After
referring to the decisions of Norwest Beef Industries Ltd v Australasian Meat
Industry Employees Union (WA Branch) (1984) 12 IR 314 and The Purchasing
Officers’ Case the Commissioner continued at [24] – [27] as
follows:
- “The
first question therefore is what work do the definition of employees in clause 4
and the relevant classification descriptors
within the classifications
specialist 6 and 7 do in ordinary common sense English for the purpose of
establishing the scope of the
Award in relation to the applicant’s
employment.
- In addition
to the problematic features of the definition of an employee previously
mentioned this question is made somewhat acute
by the hermetic nature of the
text of the descriptors of the Specialist 6 and 7 classification
levels.
- In my view,
the plain meaning approach is inconclusive for the purposes of answering this
question. Consequently, I am required
to determine whether or not the words
“clerical and administrative”, in the context of clause 4 of the
Award, is a term
of art. I am inclined to an affirmative conclusion in this
respect. In particular it seems to me that the structure of the terms
of clause
4 weighs heavily in favour of these functional attributes. It would have been a
simple thing to add to the scope of the
Award descriptions of other employees to
which the Award is to apply, in a manner of a Schedule or list of other types of
employees.
However, the Award deems by including within the means of an
employee, employees whose duties would clearly not fall within the meaning
of
the terms “clerical and administrative” in ordinary usage.
- I consider
the scope of the Award in these particular respects is highly ambiguous and
uncertain. In such circumstances the correct
approach to the resolution of such
an issue is to determine the intention of the Tribunal in relation to the
operation of the Award
which has been made.”
- The
Commissioner then turned to the historical background to the Award. At [29] to
[30] the Commissioner said:
- “When
the classifications of Specialist 6 and 7 were included in the Award in 1991, by
consent, there is some explanation in
the proceedings of the operation of these
classifications, which supports the view that the intention of the parties was
that the
operation of the classifications was to be within the scope of the
Award, ie to be deemed within the relevant definition of an employee
performing
clerical and administrative work.
- Having
regard to the considerations set out above there is no reason to conclude that
in making the Award in its terms the Commission
did not intend that the work of
an employee described by the descriptors in classifications Specialists 6 and 7
should not be deemed
by inclusion to be work of a clerical and administrative
nature. One only has to contemplate the alternative to see that this conclusion
is the most appropriate. Otherwise those classifications were inserted by the
parties and the Commission without purpose.”
- The
Commissioner referred to the dispute raised by the Finance Sector Union of
Australia (the original log of claims was served by
the Australian Insurance
Employees’ Union) that was the genesis of the Award. It can be seen from
the Industry Rule of the
Union set out at paragraph [33] of the
Commissioner’s decision that it encompasses the insurance industry, the
industry of
financial intermediaries and the industry of financial services. It
was also deemed to include the industries, trades, businesses,
undertakings,
callings and occupations of loss adjusting, loss assessing, insurance broking
etc.
- The
Commissioner observed that classifications Specialist 6 and 7 were included as
terms of the Award from 21 October 1991. After
a review of other historical
matters the Commissioner concluded at [43]:
- “Therefore
in my view, the Award was made in settlement of disputes that ambit of which
was, according to the extent to which
the findings of dispute were properly
made, confined to the performance of work referred to in the industry and
eligibility rules
of the Australian Insurance Employees Union. Accordingly, the
ambit of the disputes so found was confined to work in the Insurance
industry.”
- Accordingly,
it follows from the Commissioner’s reasoning that persons who are employed
in the insurance industry (including
insurance brokers) ought be covered by the
Award. The reasoning in Ross Walker v Perpetual Trustees Australia is,
in my view, sound and I propose to follow it. As Madgwick J said in Kucks v
CSR Limited (1996) 66 IR 182 at 184:
- “It
is trite that narrow or pedantic approaches to the interpretation of an Award
are misplaced. The searches for the meaning
intended by the framers of the
document, bearing in mind such framers were likely of a practical bent of mind;
they may well have
been more concerned with expressing an intention in ways
likely to have been understood in the context of the relevant industry and
industrial relations environment than with legal niceties or jargon. Thus, for
example, it is justifiable to read the Award to give
effect to its evident
purposes, having regard to such context, despite miring consistencies in
infelicities of expression which might
tend to some other reading. And meanings
that avoid inconvenience or injustice may reasonably be strained for. For
reasons such
as these, expressions which have been held in the case of other
instruments to have been used to mean particular things may sensibly
and
properly be held to mean something else in the document at hand.
- But the
task remains one of interpreting a document produced by another or others. The
court is not free to give effect to some
interiorly derived notion of what would
be fair or just, regardless of what has been written into the Award. Deciding
what an existing
Award means is a process quite different from deciding, as an
arbitral body does, what might fairly be put into an Award. So, for
example,
ordinary or well understood words are in general to be accorded their ordinary
or usual meaning.”
- I
therefore accept the submission of the applicant that the “clerical and
administrative staff” of the first respondent
in this case is to be given
a wide meaning having regard to the grades set out in Appendix B. In the
present case it is plain that
each of the two employees Stone and Lee were
involved in the insurance industry. The third respondent carried on business as
an
insurance broker. Although employed by the first respondent, the services of
Stone and Lee were supplied to the third respondent.
- I
turn then to consider the work carried out by the employees Stone and Lee. The
applicant pleaded that each of those two employees
fell within the Grade 6
(Specialist) classification. During the course of the final hearing the
applicant was granted leave to amend
the Statement of Claim to allege that each
was appropriately classified as Grade 5 (Technical) or alternatively a Grade 4
(Technical)
employee.
- At
paragraph 8 of the Statement of Claim it is alleged that Mr Stone’s duties
consisted of, primarily:
- Selling
life insurance policies;
- Managing
life insurance accounts;
- Identifying
levels of cover or the insurance needs of clients; and
- Identifying
the most appropriate insurance solutions for clients.
- The
respondents admit that Mr Stone’s duties consisted of those set out in
subparagraphs (c) and (d). The denied that Mr Stone
sold life insurance
policies or managed life insurance accounts.
- Mr
Stone gave evidence. He is obviously an experienced life insurance broker and
advisor. Exhibit DS1 to Mr Stone’s longer
affidavit is a letter from the
third respondent to him dated 7 June 1999 in which his position was described as
“Account Executive
– Life”.
- Mr
Stone was the only employee in the first respondent’s office who attended
to life insurance matters. He was engaged in an
effort to establish a life
insurance component to the third respondent’s business.
- Essentially
Mr Stone was employed to obtain for clients of the third respondent whatever
life insurance product they needed. That
included term life insurance, trauma
insurance, disability insurance and other associated products. Mr Stone was
required to assess
a client’s needs and then source an appropriate policy
for them.
- Mr
Stone holds a Diploma in Life Insurance and undertook ongoing training. He held
a financial services license. He was an authorised
representative of Dealer
Groups and entered into advisor deeds by which he was authorised to act on
behalf of certain insurers.
The advisor deed characterised him as an Advisor.
Mr Stone’s primary function was providing advice to prospective insureds.
He did not draft policies. His base salary was $30,000.00 per annum although if
he achieved certain commissions he was entitled
to an incentive payment in
addition to that. He was also provided with a vehicle by his employer.
- The
typical purpose/responsibilities of a Grade 6 (Specialist) in Appendix B
are:
- “To
provide a specialist service frequently in collaboration with technical staff to
clients or other functions within the
company; based at head office or state
branch; may be responsible for either achieving specific targets such as sales
or underwriting
revenues with no subordinate staff in support; or providing a
design or advisory service with the support of 1 – 3 junior
specialist/clerical
staff”
- The
typical activities of a Grade 6 (Specialist) are stated to be:
- “1. research,
design, package and or deliver specialist services to users
- 2. provides
specialist advice to technical staff in design of technical services
- 3. make
decisions/give commitments within clear guide lines and policies
- 4. interact
with others at all levels, influence and gain commitment by advising, selling
etc predominately either inside or outside
the company, verbally and in
writing
- 5. draft
specialist literature/documentation/reports
- 6. train
and lead subordinate staff (if any)
- 7. recommend
changes of a specialist nature to technical procedures and implement following
approval
- 8. cooperate
with others to research and develop specialist and/or technical
knowledge
- 9. occasionally
required to work in unpleasant or difficult environments eg extensive travelling
and/or on site inspection of risks/damage
- 10. other
duties similar to those above as required.”
- The
typical background requirements of a Grade 6 (Specialist) were “an in
depth knowledge of specialist techniques in own area
and a broad understanding
of related business issues typically based on either education to advanced skill
level plus at least four
to six years relevant experience or a part professional
qualification plus three to four years experience and training in specific
skills (eg systems design underwriting high value non-standard risks, marketing
techniques etc).
- When
one has regard to the work carried out by Mr Stone he was not, in my view a
Grade 6 (Specialist). The third respondent operated
a provincial small
business. It was not at a Head Office or State Branch level. In my view, a
Grade 6 (Specialist) connotes a senior
position in a large organisation with
specialist skills. Mr Stone did not work in collaboration with technical staff,
he had no
subordinate staff in support. He did not provide specialist advice to
technical staff. He did not draft specialist literature,
documentation or
reports. He did not train or lead subordinate staff. He did not recommend
changes of a specialist nature to technical
procedures. He did not cooperate
with others to research and develop specialist and/or technical knowledge.
- With
no disrespect to him, Mr Stone was a Life Insurance Advisor. He ascertained
client’s needs and organised appropriate insurance
for them. He was not a
specialist as that term is used in the Award.
- In
fact it is difficult to “pigeon hole” Mr Stone into any Grade.
Because I conclude that Mr Stone was an employee covered
by the Award he is
required to be assigned to a Grade. In my view he falls between Grade 4
(Technical) and Grade 5 (Technical).
Mr Stone would not be regarded as having
carried out secretarial, supervisory or administrative work within Grades 4 and
5, as those
positions are described.
- Mr
Stone provided a service to clients of the third respondent. Whether that
service is properly described as “technical”
is debatable. It was a
service that required a particular experience. Mr Stone reported to the second
respondent, who was his manager.
He did not have any subordinate staff. The
third respondent would not be what I would call a large local branch. It would
be at
best small to medium sized. Mr Stone did not write any technical
documentation. He did not provide technical training to users
and other staff.
He did provide quotations, proposals on risks within clear limits and guide
lines and did financial analysis.
He had a full working knowledge of life
insurance policies and procedures. So far as Grade 4 (Technical) is concerned
Mr Stone did
provide advice and information to clients on a range of straight
forward technical matters within his own specific area. He processed
basic
technical case work. He did not write computer programs. He did not approve
work processed by clerical staff. He did negotiate
with or interview contact on
straight forward matters. He handled enquiries from a range of clients
regarding their requirements,
problems etc. He did not provide technical
supervision and training to clerical staff.
- In
my view, the work carried out by Mr Stone substantially fell within Grade 4
(Technical) although with some activities in the Grade
5 (Technical)
classification. If required to assign him to one grade it would be Grade 4
(Technical).
- At
paragraph 46 of the Statement of Claim it was alleged that Mr Lee’s duties
consisted of, primarily :
- Selling
life insurance policies;
- Managing
life insurance accounts;
- Identifying
levels of cover or the insurance needs of clients; and
- Identifying
the most appropriate insurance solutions for clients.
- The
respondents contend that Mr Lee worked in the general insurance area of the
business and gave advice to the clients of the third
respondent particularly in
marine insurance matters. By its Reply, the applicant accepted the
respondent’s contentions.
- As
with Mr Stone the respondents denied that Mr Lee sold insurances policies, but
rather say that he provided advice to clients who
required insurance.
- Mr
Lee had a good deal of experience particularly with marine insurance. His
widow, Cheryl Davidson gave evidence that he had previously
been employed as an
underwriter and an assistant manager. He held a Diploma of Financial Services
(Insurance Broking). Ms Kathryn
Thompson who worked as a receptionist at the
third respondents’ business provided an affidavit of her knowledge of Mr
Lee’s
work. She was not required for cross examination. She said that Mr
Lee effectively managed his own segment of the business. Mr
Samuel O’Neil
gave evidence to a similar effect. The second respondent, who gave evidence,
accepted that Mr Lee was very experienced
in what he did.
- For
much the same reasons as expressed previously with respect to Mr Stone I cannot
accept the Mr Lee was a Grade 6 (Specialist).
He did not work at Head Office or
a State Branch. He did not work in collaboration with any technical staff. He
did not provide
specialist advice to technical staff in the design of technical
services. He did not draft specialist literature/documentation/reports.
He did
not train and lead subordinate staff. He did not recommend changes of a
specialist nature to technical procedures. He was
required to occasionally
travel to inspect occurrences and the items to be insured.
- From
the evidence put before the Court Mr Lee provided more high level advice in a
more complex area than Mr Stone. Again he falls
between Grade 4 and Grade 5
(Technical). I consider he falls more into Grade 5 (Technical) than Grade 4
(Technical) because of the
more complex areas of marine insurance and general
insurance in which he was working that required knowledge of many more policy
details and underwriting criteria than there are of life insurance in which Mr
Stone was occupied.
- It
is then necessary, based on those findings, to determine whether there has been
a failure by the first respondent to pay each of
the two employees their Award
entitlements.
- At
the conclusion of the final hearing I directed that the parties exchange
schedules as to what amounts ought to have been paid depending
upon the Grade
into which each of the employees was placed, and what was actually paid. There
was a large measure of agreement between
the parties.
- The
determination of the base salary paid to each employee has a number of
ramifications. First if the base salary is determined
to be the amount
contended for by the respondents the level of underpayment, if established, will
be reduced. However, if each employee
was entitled to be paid a higher salary,
then concomitantly the annual leave loading and unpaid leave and any long
service leave
would be calculated using the higher amounts.
- It
is necessary to resolve the base salary of each employee. If they received a
benefit, for example the provision of a motor vehicle,
in addition to their
wages then that benefit would not be taken into account in determining if there
has been an underpayment pursuant
to the Award. The authority for that
proposition is Ray v Radino (1967) AR (NSW) 471. It was also established
that where payments were made to the worker, which related neither to the Award
nor to a private contract
but were purely ex gratia, for example a bonus, they
could not be brought to account to meet a claim for underpayment.
- In
Poletti v Ecob (1989) 31 IR 321 the Full Federal Court preferred the
reasoning of Sheldon J in Ray v Radino to that of the majority, as it
was applied by the Industrial Commission of New South Wales in Pacific
Publications Pty Ltd v Cantlon (1983) 4 IR 415. At [42] their Honours
said:
- “It
is to be noted that there are two separate situations dealt with in the passage
from the judgment of Sheldon J which has
been quoted and in the reasoning of the
Commission in Pacific Publications. The first situation is that in which the
parties to
a contract of employment have agreed that a sum or sums of money will
be paid and received for specific purposes, over and above
or extraneous to
Award entitlements. In that situation, the contract between the parties
prevents the employer afterwards claiming
that payments made pursuant to the
contractual obligation can be relied on in satisfaction of Award entitlements
arising outside
the agreed purpose of the payments. The second situation is
that in which there are outstanding Award entitlements, and a sum of
monies is
paid by the employer to the employee. If that sum is designated by the employer
being for a purpose other than for the
satisfaction of the Award entitlements,
the employer cannot afterwards claim to have satisfied the Award entitlements by
means of
the payment. The former situation is a question of contract. The
latter situation is an application of the common law rules governing
payments by
a debtor to a creditor ...”
- Based
on directions made by me at the conclusion of the trial the parties have
submitted their calculations of what each employee
was entitled to be paid under
different scenarios. So that the record is complete I will mark the documents
as exhibits in the proceedings
and they will be as follows:
- Exhibit
7 - applicant’s calculations 30 October 2009
- Exhibit
8 - respondent’s calculations 3 November 2009
- Exhibit
9 - letter applicant’s solicitors to respondent’s solicitor 5
November 2009
- Exhibit
10 - letter applicant’s solicitors to court 10 November 2009 enclosing
Schedule regarding Michael Lee
- Exhibit
11 – respondent’s amended Schedule 8 November 2009
- Exhibit
12 – respondent’s amended Schedule 14 November 2009
- Exhibit
13 – letter applicant’s solicitor to respondent’s solicitors
19 November 2009.
- So
far as Mr Stone is concerned it is common ground that he was paid a salary of
$30,000 per annum. I accept the applicant’s
calculations of the amount
that should have been paid to Mr Stone set out in exhibit 7. As I have found
the Mr Stone ought to have
been classified as a Grade 4 (Technical) employee the
underpayment that I find of wages is $1,002.93.
- I
have found that the Award applies. Mr Stone was entitled to be paid a tropical
allowance pursuant to clause 16. The respondent
does not challenge the
applicant’s calculation that Mr Stone ought to have been paid a tropical
allowance of $1,892.28. It
is common ground that this amount was not paid.
- The
question of unpaid annual leave gives rise to a difficulty because neither party
addressed clause 22.3 of the Award. That, to
my mind, stipulates that an
employee is entitled to carry forward a maximum of two years annual leave. If
that were the case, Mr
Stone has not been underpaid his annual leave
entitlements because as exhibit NJ51 to the longer affidavit of Mr Johnston and
the
evidence otherwise shows, Mr Stone took 50 days annual leave in the period
between 7 June 2006 and when he left the first respondent’s
employment.
Over a two year period he would have been entitled to a maximum of 40 days
annual leave.
- The
applicant seeks a pecuniary penalty against each of the respondents. It ought
prove its case to the requisite standard. In my
view, having regard to clause
22.3 of the Award and the absence of any agreement between the parties to the
contrary I am unable
to find that there has been an underpayment of annual leave
entitlements to Mr Stone.
- I
acknowledge that exhibit NJ51 is the second respondents’ document and
shows annual leave being carried forward. However that
does not prove that,
under the Award, the respondents, or any of them, have failed to pay annual
leave due on the termination of
the employment of Mr Stone. This is because,
pursuant to clause 22.9.1 payment only has to be made in respect of leave to
which
the employee became entitled under the Award. There seems to be no
entitlement to carry annual leave beyond a two year period.
- In
case my construction of the Award is found to be erroneous, I should add that if
annual leave accrued throughout Mr Stone’s
employment I accept the
calculation made by the applicant and that $8,029.78 has been underpaid.
- It
follows from my conclusion as to the recoverability of unused annual leave that
no annual leave loading was payable to Mr Stone
on the termination of his
employment. Clause 22.9.2 of the Award provides for the payment of annual leave
loading on the conclusion
of employment, for leave which has fallen due. There
is no leave that was due at the termination of Mr Stone’s employment.
- The
applicant also claims for leave loading not paid in the past. Its calculation
of $1,867.24 is mathematically correct, and I accept
it.
- However
another difficulty arises because of clause 22.8 of the Award. The
applicant’s calculation is based on Mr Stone’s
actual award
entitlements. However, loading of 17.5% is restricted to that sum which
represents the average weekly earnings stipulated
in clause 22.8.2(a) of the
Award. Further, no leave loading would be payable on proportionate leave.
- Therefore,
a further calculation needs to be carried out to determine whether there has
been an underpayment of annual leave loading
to Mr Stone, and if so the quantum
of that underpayment. I will direct that the parties endeavour to reach
agreement about the figures,
but if they do not each puts their respective
position before the court on the next occasion that the matter is to be dealt
with.
- So
far as Mr Lee was concerned the applicant contends that he was paid at the rate
of $30,000.00 per annum, and the respondent contends
that he was paid at the
rate of $36,000.00 per annum but that $6,000.00 was withheld from his salary on
account of a potential fringe
benefits tax liability. The second respondent
gave evidence that although each employee’s wage was the higher amount the
first
respondent retained $6,000 from each employee on account of fringe
benefits tax payable by the first respondent arising out of the
provision to
each employee of a motor vehicle as part of their remuneration package.
- In
my view it is not necessary to resolve the interesting debate between Ms
Barbagallo, the accountant called to give evidence on
behalf of the applicant,
and Mr Bruce Peden, the accountant called to give evidence on behalf of the
respondents. Their dispute
concerned whether it was appropriate for the
employer to withhold money on account of fringe benefits tax payable by the
employer,
but potentially recoverable from the employee. It is common ground in
the present case that Mr Lee was provided with a vehicle by
his employer. It is
also clear that Mr Lee’s employer was exposed to a fringe benefits tax
liability depending upon the private
use that Mr Lee made of the motor vehicle
provided to him.
- The
second respondent said that he withheld $6,000.00 on account of fringe benefits
tax and if the employee provided him with a log
book the tax would have been
properly calculated and an adjustment made. It is clear from the evidence that
no log book was provided
nor did Mr Lee provide odometer readings at the
beginning and the end of the year for which fringe benefits tax is calculated.
There
was no evidence of the age and model of the vehicle that Mr Lee drove nor
of the kilometres he travelled for private use during each
year.
- I
find that the motor vehicle was provided to Mr Lee not as part of his salary but
in addition to it. That is it was provided as
a true fringe benefit. I reach
that conclusion for a number of reasons. First, no fringe benefit tax
calculations were put into
evidence by any of the respondents showing what was
actually paid for the motor vehicle provided to Mr Lee. Secondly, Mr
Lee’s
salary was paid by equal instalments of a total of $30,000.00, and
he paid income tax accordingly. Thirdly, in two letters sent
to Mr Lee
following the termination of his employment the second respondent stated that
his annual salary was $30,000.00. I refer
to part of exhibit NJ19 to Mr
Johnston’s longer affidavit. Fourthly, the second respondent gave
inconsistent evidence about
Mr Lee’s salary and entitlements. At
paragraph 6 of his affidavit he referred to a salary package of $36,000.00 per
annum
plus a company car and superannuation (see exhibit NJ24). During
the final hearing his evidence was that the salary package was $30,000.00
plus a
company car. Fifthly, superannuation was calculated on a salary of $30,000.00
and not $36,000.00.
- I
note that group certificates were issued to Mr Lee showing payments slightly in
excess of $36,000.00 each year. I do not accept
they accurately reflect the
salary paid to Mr Lee but rather were produced by the first respondent to
maximise the tax deduction
available to it for wages and so that it did not have
to complete detailed fringe benefits tax calculations.
- I
find, therefore, that Mr Lee was, until shortly prior to the conclusion of his
employment paid an annual salary of $30,000.00.
I accept that on 5 September
2006 Mr Lee approached the directors of the first respondent and asked for a
wage increase. He asked
for $55,000.00 together with the provision of a motor
vehicle. The second respondent gave evidence that the directors agreed to
this
if Mr Lee promised to stay with the business for an additional two years, and he
agreed to do so. The second respondent said
that he was provided with his
vehicle of choice the same day.
- Mr
Lee left the first respondent’s employment on 20 October 2006.
- In
my view having regard to the arrangements that subsisted between the first
respondent and Mr Lee prior to 5 September 2006 I accept
the second
respondent’s evidence that what was agreed to be paid to him was a total
salary package of $55,000.00 and that included
an allowance of $6,000.00 for
fringe benefits tax payable in respect of a motor vehicle that would be supplied
to him. His actual
salary was therefore increased to $49,000.00.
- As
I stated earlier it is difficult to determine whether Mr Lee falls within a
Grade 4 (Technical) or Grade 5 (Technical) classification.
I think that because
more of his duties are within the Grade 5 (Technical) classification and because
of his level of expertise,
I would adopt that classification for him.
- I
accept the amended calculations made by the applicant for a Grade 5
classification based on a salary of $30,000.00. This establishes
that Mr Lee
was underpaid $9,203.45. I assume that the amount stated as received in the
period to 20 October 2006 includes the payment
made subsequent to the
termination of employment on account of wages of $2,045.45 gross. If it does
not, the amount of the underpayment
should be reduced by that amount.
- Although
Ms Davidson accepted that Mr Lee had received bonuses on 22 July 2004, 18 July
2005 and 8 June 2006, having regard to the
reasoning in Ray v Radino
and Poletti v Ecob these were not made on account of wages and
therefore cannot be set off against the underpayment.
- I
accept the applicant’s calculation of long service leave that was
underpaid by the first respondent to Mr Lee. The difference
between the parties
relates to the salary on which leave is calculated. The respondents calculated
Mr Lee’s long service entitlements
based on a salary of $30,000.00.
However, as pointed out earlier shortly prior to the termination of his
employment, Mr Lee had
negotiated a salary increase to $49,000.00 per annum.
- There
is no dispute that Mr Lee was entitled to be paid 13 weeks salary. Clause
25.5.1 of the Award in my view makes it clear that
long service leave is
calculated according to the salary immediately prior to the time of the taking
of long service leave. That
means that it should be calculated on the annual
figure of $49,000.00. I accept that the applicant’s calculation is
correct.
- As
with Mr Stone, the respondents accept that if the Award applies a tropical
allowance is payable, and has not been paid. The amount
that ought to have been
paid was $1,760.54.
- It
follows that there have been underpayments to each of Mr Lee and Mr Stone
although not in the amounts claimed by the applicant.
The amounts that I find
that were underpaid are as follows:
- In
respect of Mr Lee:
- Underpayment
of wages $9,203.45;
- Underpayment
of accrued long service leave entitlements $4,475.27;
- Non
payment of tropical allowance $1,760.54.
- In
respect of Mr Stone:
- Underpayment
of wages $1,002.93;
- Non
payment of tropical allowance $1,892.28.
- There
will be findings of contravention by the first respondent in respect of the
above matters. The respondents did not submit,
having regard to the way in
which the business was conducted, that if a finding was made against the first
respondent it should not
also be made against the second and third respondents.
Each was involved in the contravention by the first respondent.
- The
matter will be fixed for a penalty hearing and I will make orders to that
effect. Otherwise, there will be orders as set out
prior to the commencement of
these Reasons.
I certify that the preceding
98Error! Style not defined.!Syntax Error,
!Error! Style not defined.Error! Style not defined.!Syntax Error,
!ninety-eightninety-eight (98) paragraphs are a true copy of the reasons for
judgment of Wilson FM
Associate: Lynnette Chin
Date: 4 February 2010
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