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Federal Court of Australia |
Last Updated: 21 July 2010
FEDERAL COURT OF AUSTRALIA
Australian Competition and Consumer Commission v Jetplace Pty Ltd
[2010] FCA 759
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Citation:
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Australian Competition and Consumer Commission v Jetplace Pty Ltd [2010]
FCA 759
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Parties:
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File number:
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WAD 196 of 2009
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Judge:
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GILMOUR J
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Date of judgment:
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Legislation:
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Trade Practices Act 1974 (Cth) ss 2,
4, 6A, 52 and 53(c), 75B, 80, 84(2), 86, 86C(2)(b), (d)
Evidence Act 1995 (Cth) s 191 Federal Court of Australia Act 1976 (Cth) ss 19, 21, 23 Judiciary Act 1903 (Cth) s 39B(1A)(c) |
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Cases cited:
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Australian Competition and Consumer Commission v Allergy Pathway Pty
Ltd [2009] FCA 960 referred to
Australian Competition and Consumer Commission v Construction, Forestry, Mining and Energy Union [2006] FCA 1730 cited Australian Competition and Consumer Commission v Cosic Holdings Pty Ltd [2009] FCA 1579 cited Australian Competition and Consumer Commission v Dataline.Net.Au Pty Ltd (2006) 236 ALR 665 cited Australian Competition and Consumer Commission v On Clinic Australia Pty Ltd (1996) 35 IPR 635 referred to Australian Competition and Consumer Commission v Real Estate Institute of Western Australia Inc [1999] FCA 18; (1999) 95 FCR 114 referred to Australian Competition and Consumer Commission v Real Estate Institute of Western Australia Inc [1999] FCA 18; (1999) 161 ALR 79 referred to Australian Competition and Consumer Commission v Goldy Motors [2000] FCA 1885 cited Australian Competition and Consumer Commission v Grove and Edgar Pty Ltd [2008] FCA 1956 cited Australian Competition and Consumer Commission v IMB Group [1999] FCA 313 cited Australian Competition and Consumer Commission v Pacific Dunlop [2001] FCA 740 cited Australian Competition and Consumer Commission v Target Australia Pty Ltd [2001] FCA 1326 referred to Australian Competition and Consumer Commission v Virgin Mobile Australia Pty Ltd (No 2) [2002] FCA 1548 cited Australian Competition and Consumer Commission v Wilson Parking 1992 Pty Ltd [2009] FCA 1580 cited Australian Competition and Consumer Commission v Wizard Mortgage Corporation Ltd [2002] FCA 1317 cited Australian Competition and Consumer Commission v Z-tek Computer (1987) 78 FCR 197 cited Australian Competition and Consumer Commission v 4WD Systems Pty Ltd [2003] FCA 850; (2003) 200 ALR 491 cited Ainsworth v Criminal Justice Commission [1992] HCA 10; (1992) 175 CLR 564 cited Bank of Kuwait and the Middle East v Ship MV Mawashi Al Gasseem (No 2) [2007] FCA 815; (2007) 240 ALR 120 cited BMI Ltd v Federated Clerks Union of Australia (1983) 51 ALR 401 referred to Forster v Jododex Aust Pty Ltd [1972] HCA 61; (1972) 127 CLR 421 cited Gardner v Dairy Industry Authority of NSW (1977) 18 ALR 55 cited ICI Australia Operations Pty Limited v Trade Practices Commission [1992] FCA 474; (1992) 38 FCR 248 cited Minister for the Environment, Heritage and the Arts v PGP Developments Pty Ltd [2010] FCA 58 cited Russian Commercial and Industrial Bank v British Bank for Foreign Trade Ltd [1921] 2 AC 438 cited Tobacco Institute of Australia Ltd v Australian Federation of Consumer Organisations Inc (No 2) [1993] FCA 83; (1993) 41 FCR 89 cited Thomson Australian Holdings Proprietary Limited v Trade Practices Commission [1981] HCA 48; (1981) 148 CLR 150 cited Warramunda Village Inc v Pryde [2001] FCA 61; (2001) 105 FCR 437 cited |
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Date of submissions:
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29 April 2010
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Place:
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Perth
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Division:
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GENERAL DIVISION
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Category:
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No Catchwords
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Number of paragraphs:
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84
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Solicitor for the Applicant:
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Australian Government Solicitor
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Solicitor for the Respondent:
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Freehills
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IN THE FEDERAL COURT OF AUSTRALIA
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AND:
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MARK SEMAAN
Second Respondent MAXWELL JAMES MCGUIRE
Third Respondent |
THE COURT DECLARES THAT:
First respondent
(a) by causing to be published statements about services available at the website "www.redhotpie.com.au" ("Website") and operating profiles on the Website;
(b) represented that every profile viewable on the Website had been created by a visitor registered on the Website ("Member") (the "Visitor Representation");
(c) when in fact the first respondent created and operated 1,371 profiles on the Website,
has in trade or commerce:
(d) engaged in conduct that was misleading or deceptive, or was likely to mislead or deceive, in contravention of s 52 of the Trade Practices Act 1974 (the "Act"); and
(e) in connexion with the supply, or possible supply, of services represented that being a Member ("Membership") had performance characteristics and benefits that it does not have, in contravention of s 53(c) of the Act.
2. The first respondent from December 2004 until 26 November 2008:
(a) by causing to be published statements about services available at the Website and operating profiles on the Website;
(b) represented that any profile identified in response to a search of profiles conducted by a Member would be a profile created by a Member ("Search Representation");
(c) when in fact profiles identified in response to a search of profiles conducted by a Member could include profiles that had been created by the first respondent and not a Member,
has, in trade or commerce:
(d) engaged in conduct that was misleading or deceptive, or was likely to mislead or deceive, in contravention of s 52 of the Act; and
(e) in connexion with the supply, or possible supply, of services represented that Membership had performance characteristics and benefits that it does not have, in contravention of s 53(c) of the Act.
3. The first respondent from December 2004 until 26 November 2008:
(a) by causing to be published statements about services available at the Website and operating profiles on the Website;
(b) represented that every profile viewable on the Website and some messages received from a profile provided an opportunity for a Member to socialise on the Website with a Member who created that profile or caused the message to be sent ("Interaction Representation");
(c) when in fact the first respondent operated profiles that could not provide the opportunity to socialise on the Website with a Member,
has, in trade or commerce:
(d) engaged in conduct that was misleading or deceptive, or was likely to mislead or deceive, in contravention of s 52 of the Act; and
(e) in connexion with the supply, or possible supply, of services represented that Membership had performance characteristics and benefits that it does not have, in contravention of s 53(c) of the Act.
Second respondent
(a) aided, abetted, counselled or procured the first respondent to engage in the conduct; and
(b) was directly or indirectly knowingly concerned in, or party to, the first respondent's conduct;
for the purposes of s 75B and s 80(1) of the Act, by reason that the second respondent:
(c) created, or authorised the creation of, and use of the profiles by the first respondent including the sending of messages by those profiles;
(d) authorised or permitted the publication or broadcast of statements on the Website referred to in paras 1 to 3 above;
(e) knew of all of the facts and circumstances by reason of which the Visitor, Search and Interaction Representations were misleading or deceptive or likely to mislead or deceive; and
(f) knew that Membership did not have the represented performance characteristics and benefits.
Third respondent
(a) aided, abetted, counselled or procured the first respondent to engage in the conduct; and
(b) was directly or indirectly knowingly concerned in, or party to, the first respondent's conduct;
for the purposes of s 75B and s 80(1) of the Act, by reason that the third respondent:
(c) knew of the existence of profiles created, published and operated by the first respondent;
(d) authorised or permitted the publication or broadcast of statements on the Website referred to in paras 1 to 3 above;
(e) knew of all of the facts and circumstances by reason of which the Visitor, Search and Interaction Representations were misleading or deceptive or likely to mislead or deceive; and
(f) knew that Membership did not have the represented performance characteristics and benefits.
AND THE COURT ORDERS BY CONSENT THAT
Injunctions
First respondent
(a) creating any profiles, whether by statements, descriptions or images, so as to appear to visitors or Members that the profile was created by a Member, in circumstances where the profile was not created by a Member; or
(b) operating any profile of the kind described in paragraph 6.1 to send any kind of message by any means including electronic mail,
other than as specified in para 7.
Second respondent
(a) aiding, abetting, counselling or procuring; or
(b) being directly or indirectly knowingly concerned in, or party to,
the First Respondent, or any other corporation, whether by, itself, its servants, agents or howsoever otherwise, in trade and commerce in Australia from the following conduct relating to online services, including those services related to the Website:
(c) creating any profiles that include statements descriptions or images so as to appear to visitors or Members that the profile was created by a Member, in circumstances where the profile was not created by a Member; or
(d) operating any profile of the kind described in paragraph 8.3 to send any kind of message by any means including electronic mail,
other than as specified in para 9.
Third respondent
(a) aiding, abetting, counselling or procuring; or
(b) being directly or indirectly knowingly concerned in, or party to,
the first respondent, or any other corporation, whether by itself, its servants, agents or howsoever otherwise, in trade and commerce in Australia from the following conduct relating to online services, including those services related to the Website:
(c) creating any profiles, whether by statements, descriptions or images, so as to appear to visitors or Members that the profile was created by a Member, in circumstances where the profile was not created by a Member; or
(d) operating any profile of the kind described in para 10.3 to send any kind of message by any means including electronic mail,
other than as specified in para 11.
Trade Practices Compliance
11. The first respondent at its own expense:
(a) do arrange for all of its directors, servants and agents who are or may be involved in creating or authorising the content of the Website to attend practical trade practices training designed to ensure they are aware of their responsibilities and obligations in relation to:
(i) misleading and deceptive conduct prohibited by s 52 of the Act; and
(ii) representations of the kind prohibited by s 53(c) of the Act;
(b) do ensure that the first training session is to be conducted within six months of the date of the order of the Court and subsequent sessions are to be held at 12 monthly intervals thereafter for a period of 2 years;
(c) do ensure that the training is administered by a suitably qualified compliance professional or legal practitioner with expertise in trade practices law;
(d) do request the trade practices professional who conducted the training to provide to the first respondent, within 14 days of completion of each of the three annual training sessions, a written statement or certificate verifying that such training has occurred and listing the names of the persons who attended each session;
(e) do within 14 days of receiving the written statement or certificate referred to in 12.4, provide a copy to the applicant; and
(f) if no written statement or certificate was provided to the first respondent in accordance with para 12.4, do provide to the applicant, within 14 days of completion of each of the three annual training sessions, a written statement:
(i) explaining the circumstances of and reasons for the written statement or certificate not being provided; and
(ii) stating that such training has been carried out and listing the person who provided the training, the date or dates upon which the training was provided and the names of the persons who attended each session.
Corrective Advertising
12. Pursuant to ss 80 or 86C of the Act, the first respondent, at its own expense:
IN RESPECT OF GUEST MEMBERS
(a) do cause to be published, within 14 days of the date of this order, a notice to each person who was registered on the Website as a Guest Member at any time between December 2004 and 26 November 2008 and is at the date of the order of the court a Guest Member, in a manner which is immediately viewable by that Guest Member upon logging in to their account for the first occasion after the date of publication on which they do log in to that account, a notice in the terms of Annexure A to this order, such notice be maintained for a period of 90 days from the date of first publication;
IN RESPECT OF PREMIUM, PREMIUMPLUS AND PLATINUM MEMBERS
(b) do cause to be published, within 14 days of the date of this order, a notice to each person who was registered on the Website as:
(i) a Premium or PremiumPLUS Member at any time between December 2004 and 26 November 2008; or
(ii) a Platinum Member at any time between 2005 and 26 November 2008,
and is at the date of the order of the court a Premium, PremiumPLUS or Platinum Member (as the case may be), in a manner which is immediately viewable by that Premium, PremiumPLUS or Platinum Member upon logging in to their account for the first occasion after the date of publication on which they do log in to that account, a notice in the terms of Annexure B to this order, such notice be maintained for a period of 90 days from the date of first publication;
(c) use its best endeavours to ensure that the notices referred to in paras 13.1 and 13.2 above:
(i) shall be of a size that consists of at least 40% of the area of the log-in screen;
(ii) shall include the business logo of the first respondent at the top as appearing in Annexures A and B;
(iii) shall have a black background and be prominently in white text;
IN RESPECT OF GUEST MEMBERS
(d) to cause to be sent, within 14 days of the date of this order, a notice in terms of Annexure C to this order, by email to all persons who are, or were registered on the Website as Guest Members at any time between December 2004 and 26 November 2008 to the last known email address of that Guest Member;
IN RESPECT OF PREMIUM, PREMIUM-PLUS AND PLATINUM MEMBERS
(e) to cause to be sent, within 14 days of the date of this order, a notice in terms of Annexure D to this order, by email to all persons who are, or were registered on the Website as:
(i) Premium or PremiumPLUS Members at any time between December 2004 and 26 November 2008; or
(ii) Platinum Members at any time between 2005 and 26 November 2008,
to the last known email address of those Premium, PremiumPLUS or Platinum Members (as the case may be); and
(f) within 21 days of the date of this order, provide the applicant with written confirmation that the requirements of Order 13.1 to 13.5 have been completed including the number of notices that were sent by email.
Other Orders
Note: Settlement and entry of orders is dealt with in Order 36 of
the Federal Court Rules.
The text of entered orders can be located using
Federal Law Search on the Court’s website.
Annexure A
<insert RedHotPie logo>
BY ORDER OF THE FEDERAL COURT OF AUSTRALIA
The Federal Court has ordered Jetplace Pty Ltd, the operator of the RedHotPie website, to disclose that between December 2004 and November 2008, Jetplace created and operated 1371 profiles, which were made to appear that they were created by visitors to the website. Jetplace used some of those profiles to send flirts or customised messages to some members of the website. The profiles may also have appeared in searches carried out by visitors to or members of the website.
Following legal action by the Australian Competition and Consumer Commission (ACCC) the Federal Court has now declared that Jetplace had
(a) engaged in misleading or deceptive conduct; and
(b) represented that membership of the website had performance characteristics and benefits that it did not have
contrary to sections 52 and 53(c) of the Trade Practices Act 1974
The Court further declared that Jetplace directors, Mr Maxwell James McGuire and Mr Mark Semaan, were aware of and party to that conduct.
In addition to the declarations the Court made orders restraining Jetplace, Mr McGuire and Mr Semaan, from engaging in similar conduct in the future. Jetplace was also ordered:
• to publish this notice when either you or other specified members
login;
• to send a notice to the email address that you have registered
with us;
• to implement a corporate Trade Practices Compliance Program;
and
• to pay ACCC costs.
You can access a copy of Court decision at http://www.austlii.edu.au/au/cases/cth/linsert referencej.html
Annexure B
<insert RedHotPie logo>
BY ORDER OF THE FEDERAL COURT OF AUSTRALIA
The Federal Court has ordered Jetplace Pty Ltd, the operator of the RedHotPie website, to disclose that between December 2004 and November 2008, Jetplace created and operated 1371 profiles, which were made to appear that they were created by visitors to the website. Jetplace used some of those profiles to send flirts or customised messages to some members of the website. The profiles may also have appeared in searches carried out by visitors to or members of the website.
Following legal action by the Australian Competition and Consumer Commission (ACCC) the Federal Court has now declared that Jetplace had
(a) engaged in misleading or deceptive conduct; and
(b) represented that membership of the website had performance characteristics and benefits that it did not have
contrary to sections 52 and 53(c) of the Trade Practices Act 1974
The Court further declared that Jetplace directors, Mr Maxwell James McGuire and Mr Mark Semaan, were aware of and party to that conduct.
In addition to the declarations the Court made orders restraining Jetplace, Mr McGuire and Mr Semaan, from engaging in similar conduct in the future. Jetplace was also ordered:
• to publish this notice when either you or other specified members
login;
• to send a notice to the email address that you have registered
with us;
• to implement a corporate Trade Practices Compliance Program;
and
• to pay ACCC costs.
Jetplace and its directors apologise to all members of the website for engaging in the conduct outlined above and Jetplace offers a refund to a paying member who became a paying member in the period stated above and can demonstrate that they were misled by the conduct into paying for membership of the website.
If you require any further information, please contact Jetplace on [insert email address]
You can access a copy of Court decision at http://www.austlii.edu.au/au/cases/cth/linsert referencej.html
Annexure C
<insert RedHotPie
logo>
[Letterhead]
Attention: [insert member id]
By email: [insert member
email]
[insert date]
Dear [insert member Name],
BY ORDER OF THE FEDERAL COURT OF AUSTRALIA
The Federal Court has ordered Jetplace Pty Ltd, the operator of the RedHotPie website, to disclose that between December 2004 and November 2008, Jetplace created and operated 1371 profiles, which were made to appear that they were created by visitors to the website. Jetplace used some of those profiles to send flirts or customised messages to some members of the website. The profiles may also have appeared in searches carried out by visitors to or members of the website.
Following legal action by the Australian Competition and Consumer Commission (ACCC) the Federal Court has now declared that Jetplace had
(a) engaged in misleading or deceptive conduct; and
(b) represented that membership of the website had performance characteristics and benefits that it did not have
contrary to sections 52 and 53(c) of the Trade Practices Act 1974*
The Court further declared that Jetplace directors, Mr Maxwell James McGuire and Mr Mark Semaan, were aware of and party to that conduct.
In addition to the declarations the Court made orders restraining Jetplace, Mr McGuire and Mr Semaan, from engaging in similar conduct in the future. Jetplace was also ordered:
• to publish this notice when either you or other specified members
login;
• to send a notice to the email address that you have registered
with us;
• to implement a corporate Trade Practices Compliance Program;
and
• to pay ACCC costs.
You can access a copy of Court decision at http://www.austlii.edu.au/au/cases/cth/linsert referencej.html
Jetplace and its directors apologise to all members of the website for
engaging in the conduct outlined above
Yours sincerely,
[insert
name]
[insert position]
* Section 52 of the TPA prohibits a corporation from engaging in misleading and deceptive conduct. Section 53(c) of the TPA prohibits a corporation from representing that goods or services have the, sponsorship, approval, performance characteristics, accessories, uses or benefits they do not have.
Annexure D
<insert RedHotPie
logo>
[Letterhead]
Attention: [insert member id]
By email: [insert member
email]
[insert date]
Dear [insert member Name],
BY ORDER OF THE FEDERAL COURT OF AUSTRALIA
The Federal Court has ordered Jetplace Pty Ltd, the operator of the RedHotPie website, to disclose that between December 2004 and November 2008, Jetplace created and operated 1371 profiles, which were made to appear that they were created by visitors to the website. Jetplace used some of those profiles to send flirts or customised messages to some members of the website. The profiles may also have appeared in searches carried out by visitors to or members of the website.
Following legal action by the Australian Competition and Consumer Commission (ACCC) the Federal Court has now declared that Jetplace had
(a) engaged in misleading or deceptive conduct; and
(b) represented that membership of the website had performance characteristics and benefits that it did not have
contrary to sections 52 and 53(c) of the Trade Practices Act 1974*
The Court further declared that Jetplace directors, Mr Maxwell James McGuire and Mr Mark Semaan, were aware of and party to that conduct.
In addition to the declarations the Court made orders restraining Jetplace, Mr McGuire and Mr Semaan, from engaging in similar conduct in the future. Jetplace was also ordered:
• to publish this notice when either you or other specified members
login;
• to send a notice to the email address that you have registered
with us;
• to implement a corporate Trade Practices Compliance Program;
and
• to pay ACCC costs.
You can access a copy of Court decision at http://www.austlii.edu.au/au/cases/cth/linsert referencej.html
Jetplace and its directors apologise to all members of the website for engaging in the conduct outlined above and Jetplace offers a refund to a paying member who became a paying member in the period stated above and can demonstrate that they were misled by the conduct into paying for membership of the website.
Should you require any further information, please contact Jetplace on [insert email address]]
You can access a copy of Court decision at http://www.austlii.edu.au/au/cases/cth/linsert referencej.html
Yours sincerely,
[insert name]
[insert position]
* Section 52 of the TPA prohibits a corporation from engaging in misleading and deceptive conduct. Section 53(c) of the TPA prohibits a corporation from representing that goods or services have the, sponsorship, approval, performance characteristics, accessories, uses or benefits they do not have
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WESTERN AUSTRALIA DISTRICT REGISTRY
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GENERAL DIVISION
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WAD 196 of 2009
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BETWEEN:
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AUSTRALIAN COMPETITION AND CONSUMER
COMMISSION
Applicant |
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AND:
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JETPLACE PTY LTD (ACN 102 421 590)
First Respondent MARK SEMAAN
Second Respondent MAXWELL JAMES MCGUIRE
Third Respondent |
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JUDGE:
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GILMOUR J
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DATE:
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21 JULY 2010
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PLACE:
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PERTH
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REASONS FOR JUDGMENT
The statement of agreed facts
Parties
(1) a company duly incorporated pursuant to the Corporations Act 2001 (Cth);
(2) able to be sued in its corporate name;
(3) a trading corporation within the meaning of s 4 of the Act; and
(4) carrying on business, including the business activities described in paras 12 to 15 and 17 to 36 below, in trade or commerce in Australia.
(1) is, and at all material times has been:
(a) a shareholder of Jetplace;
(b) a servant or agent of Jetplace;
(c) aware of the activities of Jetplace referred to in paras 12 to 15 and 17 to 36 below; and
(d) together with the third respondent, in effective control of the business operations of Jetplace; and
(2) is, and since 16 April 2007 has been, one of two directors of Jetplace.
(1) is, and at all material times has been:
(a) one of two directors of Jetplace;
(b) a shareholder of Jetplace;
(c) aware of the activities of Jetplace referred to in paras 12 to 15 and 17 to 36, but excluding sub-para 30(1); and
(d) together with Semaan, in effective control of the business operations of Jetplace; and
(2) is, and since 16 April 2007 has been, the secretary of Jetplace.
(1) was conduct within the scope of his actual or apparent authority as a director, servant or agent of Jetplace; and
(2) is deemed to be the conduct of Jetplace under s 84(2) of the Act.
(1) was conduct within the scope of his actual or apparent authority as a director of Jetplace; and
(2) is deemed to be the conduct of Jetplace under s 84(2) of the Act.
Background
(1) profiles can be searched for and viewed;
(2) messages can be sent between profiles; and
(3) various limitations on use of the Website by different classes of members, are imposed.
(1) “Yes Singles Dating”, which provides dating personals and related services; and
(2) “Uncut”, which uses a similar format but provides a forum for users who wish to be more sexually expressive in their socialising.
Those respective portals are viewable on the screenshot taken on 7 November 2008 of the Website homepage a copy of which forms part of the Agreed Facts.
Website overview
(1) operated the Website;
(2) provided services to an online community using the Website including:
(a) permitting a visitor to the Website (which for these purposes is a person who was neither a director, servant or agent of Jetplace) (“Visitor”) to register as a member of the Website (“Member”) by creating a profile by which the member describes characteristics of the person represented by the profile (“Profile”);
(b) permitting a Member, in relation to a Profile created by that Member, to specify the username (“Username”), sex, age, geographical location and sexual interest or interests of that Profile (“Criteria”) and recording and storing Profiles on the Website’s database (“Database”);
(c) providing, on the Website, a search engine (“Search Engine”) by which a Member can:
(1) specify the Criteria of Profiles that may be of interest to that Member;
(2) use the Search Engine to identify Profiles that may meet the Criteria specified by that Member (“Search”); and
(3) review any Profile identified by a Search.
A screenshot of the first page of search results listing women seeking men in Western Australia, the search conducted and captured on 11 June 2009 forms part of these Agreed Facts.
(d) permitting a Member to review any Profile;
(e) providing, on the Website, a messaging system that enables a Member, in the circumstances referred to in sub-paras 18(2) and 21(3) to 21(6) below, to send from their Profile to another Profile:
(i) one of several pre-scripted messages, being messages composed by Jetplace, by the Member selecting from a drop down menu (“Flirt”); and
(ii) a customised message, being a message composed by the Member (“Customised Message”).
One page of screenshots of portions of pages from the Website captured on 1 December 2008 and showing drop down boxes from which Flirt messages can be chosen forms part of these Agreed Facts.
Free membership until December 2004
(1) to register as a Free Member by creating a Profile;
(2) by use of a Profile created by that Free Member, to:
(a) conduct a Search;
(b) send a Flirt to an unlimited number of Profiles;
(c) receive a Flirt from an unlimited number of Profiles;
(d) send a Customised Message to a Profile;
(e) receive a Customised Message from an unlimited number of Profiles; and
(f) communicate with, socialise with and meet other Members.
Membership features after December 2004 and conduct thereafter
(1) Jetplace has permitted a Member to register as:
(a) a Guest Member (“Guest Member”);
(b) a Premium Member (“Premium Member”);
(c) a PremiumPLUS Member (“PremiumPLUS Member”); and
(d) a Platinum Member (“Platinum Member”).
(2) Guest Members do not pay a fee for membership, while Premium Members, PremiumPLUS Members and, since 2005, Platinum Members pay fees on a sliding scale.
(3) Jetplace has permitted Guest Members, without charge, to, amongst other things, create one or more Profiles and by use of one or more of those Profiles, to:
(a) conduct a Search;
(b) send up to three Flirts per day to a Profile;
(c) receive an unlimited number of Flirts from a Profile;
(d) receive an unlimited number of Customised Messages from a Profile created by a Premium Member, PremiumPLUS Member or a Platinum Member (“Paying Member”);
(e) send a Flirt in response to a Flirt sent to them by a Profile;
(f) send a Customised Message in response to a Customised Message sent to them by a Profile created by a Paying Member;
(g) send a Customised Message to a Platinum Member without first receiving a message from that Member; and
(h) socialise with and potentially meet Members, by the use of Customised Message, to the extent referred to in sub-paras 21(3)(f) and 21(3)(g) above;
(4) Jetplace has permitted a Member to register as a Premium Member, on payment of a fee, to amongst other things, create one or more Profiles and by use of one or more of those Profiles, to:
(a) conduct a Search;
(b) send up to ten Flirts per day to a Profile;
(c) send up to five Customised Messages per day to a Profile;
(d) receive an unlimited number of Flirts and Customised Messages from a Profile;
(e) send a Flirt in response to a Flirt sent to them by a Profile;
(f) send a Customised Message in response to a Customised Message sent to them by a Profile created by a Paying Member, and in the circumstances referred to in sub-para 21(3)(f) above, by a Guest Member; and
(g) socialise with and potentially meet Members, by the use of a Customised Message, to the extent referred to in the previous sub-paragraph.
(5) Jetplace has permitted a Member to register as a PremiumPLUS Member, on payment of a fee, to amongst other things, create one or more Profiles and by use of one or more of those Profiles, to:
(a) conduct a Search;
(b) send up to twenty Flirts per day to a Profile;
(c) send up to twenty Customised Messages per day to a Profile;
(d) receive an unlimited number of Flirts and Customised Messages from a Profile;
(e) send a Flirt in response to a Flirt sent to them by a Profile;
(f) send a Customised Message in response to a Customised Message sent to them by a Profile created by a Paying Member, and in the circumstances referred to in sub-para 21(3)(f) above, by a Guest Member;
(g) socialise with and potentially meet Members, by the use of a Customised Message, to the extent referred to in the previous sub-paragraph; and
(6) Jetplace has permitted a Member to register as a Platinum Member, on payment of a fee, to, amongst other things, create one or more Profiles and by use of one or more of those Profiles, to:
(a) conduct a Search;
(b) send up to thirty Flirts per day to a Profile;
(c) send up to fifty Customised Messages per day to a Profile;
(d) receive an unlimited number of Flirts and Customised Messages from a Profile;
(e) send a Flirt in response to a Flirt sent to them by a Profile;
(f) send a Customised Message in response to a Customised Message sent to them by a Profile created by a Paying Member, and in the circumstances referred to in para 21(3)(f) above, by a Guest Member;
(g) receive a Customised Message from a Guest Member without first sending a message to that member; and
(h) socialise with and potentially meet Members, by the use of a Customised Message, to the extent referred to in the previous sub-paragraph.
Administrative profiles
(1) created Profiles on the Website that:
(a) had not been created by a Member; and
(b) specified Criteria that had not been created by a Member (“Administrative Profiles”),
which Administrative Profiles by reason of having not been created by a Member,
(c) could not lead to socialising between, or a meeting of, Members.
Screenshots of the Criteria of two examples of the Administrative Profiles with the "handles" TrixNkicks and Goldie_locks as viewed using the Website by a Member and captured on 1 December 2008 forms part of these Agreed Facts;
(2) caused Administrative Profiles to include Criteria so as to appear to Visitors and Members that the Administrative Profile was created by a Member;
(3) caused or permitted Administrative Profiles to be recorded and stored on the Database, from which a Search of the Profiles of Members could be conducted;
(4) caused or permitted the Search Engine to identify Administrative Profiles in response to a Search of Profiles conducted by a Member, in which the Criteria specified by a Member corresponded with the Criteria specified in an Administrative Profile and displayed by default in the following manner:
(a) ranked, firstly according to whether a Profile was a Platinum Member, PremiumPLUS Member, Premium Member or Guest Member (in that order);
(b) ranked secondly, according to the time of the last log-in to the Website (with more recent log-ins being listed first); and
(c) limited to 200 pages, at 10 results per page;
(5) permitted Administrative Profiles to be viewed by Visitors and Members; and
(6) operated the Administrative Profiles by causing Administrative Profiles to send Flirts and Customised Messages to the Profiles of Members.
Screenshot of the inbox of a Member containing messages including a Flirt message from the Administration Profile Goldie-locks, that page having been captured on 17 November 2008 forms part of these Agreed Facts.
(1) February 2009, the Website had approximately 600,000 registered Profiles of which approximately 586,000 were created by Guest Members; and
(2) 26 November 2008, there were 1,371 Administrative Profiles recorded and stored on the Database. Of those 1,371 Profiles, 1045 were recorded as female Guest Members and 308 were recorded as being male and female couple Guest Members. The total number of Administrative Profiles at that time represented 0.23% of all Profiles recorded on the Website.
A copy of page 7 of the Freehills Submissions to the applicant on behalf of the respondents referred to below in paras 41 to 44 which include a table of the types of Profiles on the Website and their numbers as at 3 February 2009 forms part of this Statement of Agreed Facts.
(1) send Flirts to the Profiles of Members;
(2) send Customised Messages to the Profiles of Members; and
(3) be operated so they were viewable by other Members as being “online” from time to time including being recorded in the visitor history of Profiles created by Members.
(1) the search ranking criteria referred to in para 22(4); and
(2) the selectivity of the use of Administration in Profiles;
only some of the Administrative Profiles could be located and viewed by members at any time.
Further publications on the Website
(1) from July 2006 to until at least 26 November 2008 in the “Frequently Asked Questions” section of the Website, Jetplace stated:
“Each and every profile you see on our website was placed by a person just like you – someone who came to our site and registered. When you create an account with us, you’re joining the thousands who make this choice every single day”;
(2) from at least December 2004 on each occasion that a Visitor visited the Website’s homepage, Jetplace has stated:
(a) the then total number of Member listings (being the then total number of listings created in relation to each Profile created by a Member on the Website (“Member Listings”));
(b) the total number of Member Listings that were online at that time on the Website;
(c) that the Uncut Section “was for singles and swingers looking for casual dating, adult chat rooms, forums, adult swingers parties and sex stories”; and
(3) on each occasion that a Member, in relation to a Profile created by that Member, visited that Profile’s “My Stats” portion of the Website, Jetplace stated:
(a) the then number of times that the Profile had been reviewed by a Profile created by another Member:
(i) since the Member last logged onto the Website; and
(ii) in the preceding month; and
(b) the Username of any Profile which had recently viewed the Member’s Profile and provided the Member’s Profile with a hypertext link to the Profile of those Members.
(hereinafter referred to as the “Website Publications”)
Representations and contraventions
(1) every Profile viewable on the Website had been created by a visitor registered on the Website (“Visitor Representation”);
(2) any Profile identified, in response to a Search of Profiles conducted by a Member, would be a Profile created by a Member (“Search Representation”); and
(3) every profile viewable on the Website and messages received from a profile provided an opportunity for a Member to socialise on the Website and potentially meet with a Member who created that profile or caused the message to be sent (“Interaction Representation”).
(collectively referred to as the “Representations”)
(1) publishing or causing to be published the Website Publications;
(2) making each of the Representations; and
(3) reason of the matters referred to in paras 21 to 29 above;
Jetplace has, in trade or commerce, made representations as to the performance characteristics and benefits of being a Member (“Membership”) that it does not have, in contravention of s 53(c) of the Act.
Semaan
(1) in November 2005 he developed and approved a formal policy for Jetplace in relation to the creation and use of Administrative Profiles;
(2) he created, or authorised the creation of, and use of the Administrative Profiles, including the sending of messages by the Administrative Profiles;
(3) he authorised or permitted the Website Publications to be published on the Website;
(4) he knew of all of the facts and circumstances by reason of which each of the Visitor, Search and Interaction Representations were misleading or deceptive or likely to mislead or deceive; and
(5) he knew that Membership did not have the represented performance characteristics and benefits;
and the facts referred to in paras 7 and 9 above.
(1) aided, abetted, counselled or procured Jetplace to engage in the conduct; and
(2) was directly or indirectly knowingly concerned in or party to, that conduct;
for the purposes of s 75B and s 80(1) of the Act.
McGuire
(1) in November 2005 he developed and approved a formal policy for Jetplace in relation to the creation and use of Administrative Profiles;
(2) he caused the Website Publications to be published on the Website (other than the FAQ referred to in para 30(1) above);
(3) he knew of the existence and use of the Administrative Profiles created, published and operated by the first respondent;
(4) knew of all of the facts and circumstances by reason of which the Visitor, Search and Interaction Representations were misleading or deceptive or likely to mislead or deceive (except for the matters relating to the "FAQ" referred to in para 30(1) above); and
(5) he knew that Membership did not have the represented performance characteristics and benefits;
and the facts referred to in paras 8 and 10 above.
(1) aided, abetted, counselled or procured Jetplace to engage in the conduct; and
(2) was directly or indirectly knowingly concerned in or party to, that conduct;
for the purposes of s 75B and s 80(1) of the Act.
Pre litigation submission to the ACCC
Proposed orders
In relation to the first respondent:
(a) declarations under s 21 of the Federal Court of Australia Act 1976 (Cth) (“Federal Court Act”) that the first respondent has contravened ss 52 and 53(c) of the Act”;
(b) injunctions under s 80 of the Act;
(c) a probation order under s 86C(2)(b) of the Act requiring the first respondent to arrange for all of its directors, servants and agents who are or may be involved in creating or authorising the content of the website www.redhotpie.com.au (“Website”) to attend practical trade practices training conducted by an independent person with appropriate knowledge of the Act, which is designed to ensure that the attendees are aware of their responsibilities and obligations in relation to ss 52 and 53(c) of the Act;
(d) an order under s 86C(2)(d) of the Act requiring the first respondent to publish, at the first respondent's expense and in the way specified in the proposed order:
in the terms specified in the Orders;
In relation to the second respondent:
(e) declarations under s 21 of the Federal Court Act that the second respondent has contravened ss 52 and 53(c) of the Act; and
(f) injunctions under s 80 of the Act;
In relation to the third respondent:
(g) declarations under s 21 of the Federal Court Act that the second respondent has contravened ss 52 and 53(c) of the Act; and
(h) injunctions under s 80 of the Act;
In relation to all respondents
(i) an order that the respondents pay the applicant’s costs, to be taxed if not agreed.
Jurisdiction and grant of orders
Consent orders and admissions
It is the Court's duty in receiving consent orders in any matter to scrutinise such orders as to their appropriateness. However, after being satisfied as to the appropriateness of the orders, the Court should be slow to impede final settlement of such matters, particularly those involving public interest considerations. Moreover, the public has an interest in the mutual resolution of litigation, and subject to the foregoing the Court should be careful not to refuse to make orders simply because the orders may have been different had it been the Court's task to formulate them.
We think that it is generally undesirable that the court should grant relief by way of declaratory orders under s 108 in the absence of any contest on the question. If the matter were merely one of private right between particular parties, for example, a question as to the respective rights of parties under a contract, it may well be appropriate for a court to make a declaration as to those rights by consent. In such a case, the public and other parties cannot be affected, let alone bound, by such a declaration.
The declaration cases, however, require proof by way of evidence. An assurance by parties (whether by admission or agreed statement) that asserted facts are true will not suffice. Moreover, the House of Lords did not think a departure from this rule was justified because of administrative expediency.
For the time being, at least until a Full Court holds otherwise, it is, in my view, incumbent upon a single judge of the Federal Court to follow BMI and therefore not grant a declaration involving a public right in the absence of evidence that supports the declaration.
Declarations
(a) a declaration must be directed to the determination of legal controversies and not to answering abstract or hypothetical questions: Ainsworth v Criminal Justice Commission [1992] HCA 10; (1992) 175 CLR 564 at 582 per Mason CJ and Dawson, Toohey and Gaudron JJ;
(b) a declaration must be more than just a summary of conclusions reached in reasons for judgment: Warramunda Village Inc. v Pryde [2001] FCA 61; (2001) 105 FCR 437 at [8] and [13];
(c) the person seeking the declaration must have “a real interest...[and] must be able to secure a proper contradictor, that is to say, some one presently existing who has a true interest to oppose the declaration sought”: Forster v Jododex Australia Pty Ltd [1972] HCA 61; (1972) 127 CLR 421 at 437-8 per Gibbs J, quoting Russian Commercial and Industrial Bank v British Bank for Foreign Trade Ltd [1921] 2 AC 438 at 448 per Lord Dunedin; Ainsworth v Criminal Justice Commission [1992] HCA 10; (1992) 175 CLR 564 at 582 per Mason CJ and Dawson, Toohey and Gaudron JJ; and
(d) a declaration will not be granted if it will produce no foreseeable consequences for the parties Gardner v Dairy Industry Authority (NSW) (1977) 18 ALR 55 at 69 per Mason J, or have no utility: Tobacco Institute of Australia Limited v Australian Federation of Consumer Organisations Inc (No 2) [1993] FCA 83; (1993) 41 FCR 89 at 99 per Sheppard J.
(a) are an appropriate vehicle to record the court’s disapproval of the contravening conduct: Tobacco Institute of Australia Ltd v Australian Federation of Consumer Organisations Inc (No 2) [1993] FCA 83; (1993) 41 FCR 89 at 100;
(b) serve to vindicate the applicant's claim that the respondent contravened the Act: Australian Competition and Consumer Commission v Goldy Motors Pty Ltd at [30];
(c) are of some assistance to the applicant in future in carrying out the duties which are conferred upon it by the Act: Australian Competition and Consumer Commission v Goldy Motors Pty Ltd at [34];
(d) are of assistance in clarifying the law: Australian Competition and Consumer Commission v Goldy Motors Pty Ltd at [34]; and
(e) may inform consumers of the dangers arising from a respondent’s contravening conduct: Australian Competition and Consumer Commission v Pacific Dunlop Ltd [2001] FCA 740, at [59]-[69].
(a) the policy objective to which the principle in BMI Ltd is directed is the necessity for a substantial factual basis for the making of declaratory orders where the rights of third parties may be affected;
(b) the facts in the statement of agreed facts meet that policy objective because:
Injunctions
Probation orders
Publication orders
The purpose of corrective advertising is to protect the public interest: see Makita (Australia) Pty Ltd v Black & Decker (Australasia) Pty Ltd (1990) 12 ATPR 41-030 51,477-8. Corrective advertising is intended to dispel incorrect or false impressions which may have been created as a result of deceptive or misleading conduct. It is not intended to be punitive. In any matter concerning corrective advertising the timing of such corrective advertising is of course important ... There is no principle that any particular period is appropriate as a point beyond which corrective advertising is not warranted. In the context of advertising it is necessary to examine the nature, extent and intensity of the advertising and the media in which it has been released with a view to deciding whether there could reasonably be any current misapprehension as a result of the advertisements.
...the purpose sought to be achieved by corrective advertising is to raise public awareness – for both consumers and competitors – as to the type of conduct that may contravene the Act, and as to the outcome of the particular litigation.
Such advertisements in cases involving contraventions of Part IV are within the power conferred by s 80 if they are directed to informing the relevant markets of the outcome of the litigation so that those in the market have at least a broad understanding of the ways in which the contraveners have had to change their conduct. This will at least alert those in the markets to question or inquire about the lawfulness of conduct in the future which may seem to contravene the Act and/or breach the injunctions which have been granted.... [Such advertisements] aid in the enforcement of the primary orders and the prevention of the repetition of the contravening conduct.
(a) to each person who was a Member at any time between December 2004 and 26 November 2008 and is now a Member, in a manner which is immediately viewable by that Member upon logging in to their account for the first occasion after the date of publication on which they do log in to that account (“Pop Up Notice”); and
(b) by email to all persons who are, or were Members at any time between December 2004 and 26 November 2008 to the last known email address of that Member (“Email Notice”).
Jetplace and its directors apologise to all members of the website for engaging in the conduct outlined above and offers a refund to any paying member who was misled by the conduct into paying for membership of the website.
Should you require any further information, please contact Jetplace on [insert email address]
Freehills Submissions
Orders
Dated: 21 July 2010
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URL: http://www.austlii.edu.au/au/cases/cth/FCA/2010/759.html