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Supreme Court of the ACT Decisions |
IN THE SUPREME COURT OF THE AUSTRALIAN CAPITAL TERRITORY CRISPIN J Occupiers Liability - slippery tiles at swimming pool - disabled entrant injured by fall - issue of contributory negligence - third party claim against employer. Damages - difficulties in assessment due to pre-existing disability and paucity of evidence as to loss of income. CANBERRA, 22 and 29 June 1998 (hearing), 7 July 1998 (decision) #DATE 7:7:1998 Counsel for the Plaintiff: Mr G Lunney Instructing Solicitors: Higgins Solicitors Counsel for the Defendant: Mr G Stretton Instructing Solicitors: ACT Government Solicitor's Office Counsel for the Third Party: Mr R Crowe Instructing Solicitors: Pamela Coward & Associates THE COURT ORDERS THAT: 1. There be judgment for the plaintiff in the sum of $90,874.45. 2. The third party claim is dismissed. CRISPIN J 1. This is a claim for personal injuries which the plaintiff sustained during an accident on 11 October 1993 at the Tuggeranong Pool and Recreation Centre which was occupied by the defendant. The plaintiff had attended at the reception area of the pool and asked to see the Manager, Mr Renee Bol. Mr Bol then proceeded to show him through the pool complex. As he approached the top of three stairs leading down to the pool area his feet went out from underneath him and he landed heavily on the stairs. He subsequently noticed that the bottom of his trousers and his jacket were wet and it was obvious that he had slipped on wet tiles. 2. A central issue in the case was whether the tiles were unduly slippery. Apart from any inferences that might have been available from the circumstances of the accident the plaintiff relied upon admissions as to previous complaints and the defendant's own perception of their slipperiness. Competing expert reports were also tendered. 3. Dr Neil Adams' report of 25 January 1996 contained the "confident" assertion that the smooth tiles in the area of flooring adjacent to the top of the stairs would have had a dynamic coefficion of friction under most types of footwear of less than 0.3 and would have been hazardously slippery. However, this opinion was apparently based upon earlier reports concerning unrelated matters in which he had measured and calculated dynamic coefficience of friction for "much similar tiles" when wet. In these circumstances it did not seem to me that Dr Adams' opinion could be given any significant weight. 4. On the other hand, Mr Richard Bowman provided a report which indicated that plain tiles of the type used in the relevant area had a coefficient of friction when wet of 0.53. This exceeded the coefficient of 0.4 for horizontal surfaces when wet which was the standard required by the Australian/New Zealand standards for slip resistance of pedestrian surfaces. Mr Bowman apparently tested some spare tiles which had been stored rather than those which were in fact on the floor where the plaintiff slipped. There was no evidence as to the uniformity of the co-efficient of friction of tiles of a particular type nor as to whether they might become more smooth as a result of wear and tear. Furthermore, the standards to which Mr Bowman referred apply generally to horizontal surfaces intended to bear pedestrian traffic. There was no evidence as to the existence of any special standard for tiles to be used near swimming pools where one might reasonably expect them to be constantly wet and for people to be walking or running over them in a variety of footwear or with bare feet. 5. Whatever Mr Bowman may have deduced from tests which he apparently conducted in early 1997 it is clear from contemporaneous records that the defendant had itself accepted that the tiles were too slippery. The records revealed that during the construction of the Tuggeranong Pool and Recreation Centre it was discovered that the Project Manager had ordered insufficient "non-slip" floor tiles. In order to meet deadlines and to ensure that the Centre opened on schedule some floor tiles, "not of a non-slip nature" were used. Work on replacement of these tiles which the General Manager, Bureau of Sport Recreation and Racing, described as "defective" had been due to commence after the school holiday in July 1994. The General Manager's minute noted that as the tiles were defective the cost of their replacement would be borne by the builders. The defendant also conceded in his interrogatories that there had been about six complaints concerning the slippery nature of these tiles. When asked about the substance of any opinion it had formed as to the slipperiness of the relevant portion of the floor area the defendant said that the area "where other than non-slip tiles had been laid was apparently slippery when wet". 6. I do not accept that this evidence can be satisfactorily dismissed as a contemporaneous misconception shared by the unknown complainants, the defendant and, apparently, the builder but now revealed by Mr Bowman. I am satisfied that the tiles were unduly slippery when wet. 7. I also accept the plaintiff's evidence that there were no signs warning entrants that the tiles might be slippery. That assertion was not challenged in cross-examination and Mr Bol who was immediately in front of the plaintiff at the time of the accident was not called to give any evidence to the contrary. 8. In the circumstances I am satisfied that the accident was caused by the defendant's negligence. 9. The defence of contributory negligence and the third party claim both involved an allegation that the third party had directed the plaintiff not to go to the Tuggeranong Pool during working hours. 10. At the time of the accident the plaintiff already had a significant disability caused by injuries to his spine which he had suffered as a result of an accident whilst playing football in 1980. He had been left with incomplete quadriplegia and whilst he had gradually recovered the ability to walk, he was able to do so only with a pronounced and awkward gait, characterised by a pronounced lurching of the shoulders from side to side. 11. The plaintiff had taken up swimming and had achieved notable success in national and international competitions for disabled people. Unfortunately, his success in the pool was not matched by equal success in obtaining employment. He had a series of casual jobs but for long periods was unable to secure any employment at all. In 1990 he was employed by the third party as a casual swimming instructor and during the following year was promoted to a position which required him to supervise the school swimming program which the third party conducted. There were three such programs each year and they were conducted in the second, third and fourth school terms. 12. The Tuggeranong Pool was opened in 1993 and the third party decided that it would use that pool for the fourth term program in lieu of the Erindale Pool which it had used in the past. During the latter part of that year Mr McGibbon, the Executive Director of the ACT Branch of the third party, approached the plaintiff about taking on a new role as Manager - Schools, Marketing and Recruitment. This role involved liaison with schools and other bodies and generally promoting the swimming programs conducted by the third party. Mr McGibbon gave evidence that he raised this matter with the plaintiff because a private swimming school had been "poaching" schools which had formerly participated in its programs and he needed someone to promote those programs. He had also been to the Tuggeranong Pool and had become concerned that it may not be safe for the plaintiff because of the steps. He said that he had conversations with the plaintiff about these matters during early and mid September. The plaintiff initially objected because he saw it as a demotion and felt that other members of staff would see it in the same light. He also expressed the view that his suggested replacement would not be suitable. Nonetheless, he eventually agreed to Mr McGibbon's proposal. 13. Mr McGibbon said he had a further conversation with the plaintiff on the morning of the accident. During that conversation he gave the plaintiff a memorandum outlining the new proposal and instructing the plaintiff not to go to the Tuggeranong Pool during working hours. He said that the plaintiff mentioned that he might drop in at the pool to see how the other swimming instructors were coping with the new program but that he told him not to do so. 14. There was also evidence that shortly before Christmas that year the plaintiff had lunch with Mr McGibbon and Mr Cox who was then the Society's treasurer. Mr McGibbon said that the plaintiff told them that he was intending to seek compensation from the defendant for the injuries he received in the accident but that he would not be making any claim against the third party because he had been told in writing not to go to the pool. 15. Mr Cox gave evidence supporting Mr McGibbon's account of this conversation. He also said that when he was served with the writ, which initially joined the third party as a second defendant, he approached Mr McGibbon, reminded him of the assurances which the plaintiff had given them shortly before Christmas and asked him to contact the plaintiff by telephone. The third party's offices had a speaker phone facility and Mr Cox was able to hear the conversation. He said that the plaintiff confirmed that it had been his intention to take proceedings only against the defendant and that he would speak to his solicitors about the matter. Mr McGibbon had not been asked about any such conversation. 16. The plaintiff denied that he had been told not to go to the Tuggeranong Pool. He said that he did receive the memorandum but it was handed to him only after the accident. He also denied having subsequently acknowledged that he had been told not to go to the pool. 17. Both Mr McGibbon and Mr Cox seemed forthright and honest witnesses. However Mr Lunney for the plaintiff submitted that I would prefer the evidence of the plaintiff. Mr McGibbon had conceded that he had subsequently discovered that the third party did not have any subsisting insurance policy which would provide cover in relation to any damages awarded to the plaintiff. He did not suggest that either Mr McGibbon or Mr Cox had given their evidence dishonestly but did submit that this consideration may have coloured their recollection of the relevant events. Furthermore, it was always difficult to recall conversations which had occurred several years earlier and, since they were of particular importance to the plaintiff it was more likely that he would remember them accurately than Mr McGibbon and Mr Cox for whom the conversations would have related to only one of many management issues. 18. The only document relied upon as a contemporaneous record is the memorandum which Mr McGibbon said that he gave to the plaintiff. That document was dated 24 September 1993 and on any view there was a significant delay in handing it to the plaintiff. Mr McGibbon was not asked to explain that delay. It might also have been thought to have been an extraordinary coincidence for Mr McGibbon to have given a direction to the plaintiff about staying away from the pool on the very day that the accident occurred. However, the plaintiff did not demur from the proposition put to him in cross-examination that the accident had occurred on the first day of the fourth term and there is no evidence to suggest that he was employed during the school vacations. There is nothing inherently improbable about the plaintiff being given instructions about his new role on the first day of term or about being handed a memorandum relating to that role, even if it had been prepared during the last few days of the previous term. Nor would it have been surprising if, having instituted this new arrangement in part because of his concern that the plaintiff may not be safe at the Tuggeranong Pool, Mr McGibbon had then directed him to stay away from it. 19. Whilst I formed the impression that the plaintiff was also an essentially honest witness, his memory of past events was vague and he exhibited considerable confusion even in relation to incidents which had occurred quite recently. For example, when asked to explain why he stopped attending a course at the Bruce TAFE on 16 October 1997 he said that he left it to commence employment with Byvan Management Pty Ltd working in a car park. In cross-examination it was put to him that that employment had commenced on 21 July 1997 and had concluded by the end of August that year. The plaintiff agreed that he believed that that was correct and suggested that it might have been a job with the Council of Small Business Organisations of Australia (COSBOA). It was then put to him that his employment with COSBOA had commenced on 21 August 1997 and the plaintiff conceded that he could not say what job had induced him to leave the course. Nor could he explain how he had been able to maintain employment with COSBOA whilst continuing with the course for a further two months. 20. I did not form the view that the plaintiff was dissembling. On the contrary, he seemed to be struggling to remember what had occurred. However, his obvious confusion as to events which occurred as recently as eight months ago necessarily raises real doubts as to the accuracy of his memory in relation to conversations which had occurred some four years earlier. I think the plaintiff's memory may have been affected by any of a number of factors including chronic pain, the drugs he has been obliged to take to alleviate it, his excessive consumption of alcohol, difficulties in family relationships and, perhaps, a natural tendency to reconstruct things in the most favourable light. 21. Accordingly, I am satisfied on the balance of probabilities that the plaintiff was told that Mr McGibbon was concerned about his safety at the Tuggeranong Pool and directed not to visit it during working hours. 22. Mr Stretton for the defendant conceded that in the event of such a finding the third party claim could not be sustained. 23. He submitted, however, that it would give rise to a real issue of contributory negligence. It is difficult to see why this should be so. The direction was given to the plaintiff by the third party and there is no evidence to suggest that the defendant was aware of it. The plaintiff had introduced himself at the reception area of the pool and at the time of the accident was being conducted around the pool complex by its manager. It was not suggested that he should be regarded as a trespasser or that the duty of care owed to him had been in some way diminished by the direction which he had been given. I accept that it provided the plaintiff with a timely warning that if he went to the pool complex he was likely to encounter steps and ramps which might pose a risk to his safety. Any suggestion that he failed to take due care for his own safety should be determined in the light of that clear warning. However, apart from the mere fact of the accident, there is nothing to indicate that he failed to exercise due care. 24. The plaintiff said that he had noticed that there was water "everywhere" and, in any event, had visited pools in Australia and all over the world and was aware of the possibility of water being on the floor. When asked whether he had taken any particular precautions when walking around, he said that "you always, you know, check that, you know, if it's not slippery" and added "I mean, there was non-slip tiles everywhere so you felt safe". He agreed that at the time of the accident he was not looking down at his feet to see where they were, but rejected the suggestion that he may not have had his foot properly on a stair. He explained that as a person with a disability he had to know where his feet were and that he would have known if he had lost his footing. It seems relatively clear that he slipped on an area of tiled flooring as he approached the stairs but before he commenced to descend them. There were no railings in the vicinity which the plaintiff might have grasped and he obviously felt more comfortable with the stairs than with the wheelchair ramp nearby. 25. In these circumstances, the only possible element of contributory negligence lay in his failure to look at the floor as he approached the top of the stairs. However, there is no evidence to suggest that his failure to do so contributed in any way to the accident. The position would have been different if he had fallen as a result of tripping over some unseen object or failing to place his foot squarely upon a stair but the evidence does not suggest any mechanism of that kind. Nor does it suggest that the plaintiff's failure to look at the floor was in any sense a contributing cause to the accident. I accept the plaintiff's evidence that he had noticed water in the area and was conscious of the position of his feet. I am not satisfied that he would have made the fateful step any differently had he been looking at the floor. Nor, given the level of his disability, am I satisfied that he could have done so more safely than he did. 26. Accordingly, I am not satisfied that the plaintiff has been guilty of contributory negligence. 27. As a result of the accident the plaintiff suffered an injury to his back. I am satisfied that this has left the plaintiff with a legacy of continuing pain and that this has had a significant impact upon his lifestyle. It has further eroded his already limited capacity for employment and prevented him from swimming. It is true, as Mr Stretton pointed out, that his competitive career seems to have been completed prior to this accident but he had continued to swim regularly and been able to maintain a significant level of fitness. His added incapacity has eroded his self esteem and that factor together with the pain has no doubt contributed to his excessive use of alcohol and the tension which occurred within his family. 28. The real difficulty lies in seeking to measure the extent of any additional incapacity that has been caused to a man already severely disabled. Apart from his obvious physical disabilities the plaintiff had limited literacy and numeracy skills. An assessment by a clinical psychologist, Mr E A Petroni, which was apparently carried out in 1996 also suggested that the plaintiff had a severe neurotic personality or one under acute stress. Mr Petroni said that the plaintiff was having problems with acceptance by other people and with his own perception of himself. He expressed the view that the plaintiff would have been inadequate in most areas of his life. There was an alternative but tentative diagnosis of a high anxiety reaction in a schizoid personality. In his report of the 2 October 1996 Mr Petroni described the cardinal features of the plaintiff's personality profile as feelings of inadequacy, a sense of truncated future, covert hostility, poor work adjustment, blunted and appropriate affect with schizoid features and high autonomic nervous system discharge. It is difficult to exclude the possibility that these psychological difficulties were present at least to some degree prior to the accident. However, Mr Petroni concluded that fears of the ultimate consequences which the recent injury would have had on his already limited physical integrity and impaired mobility had no doubt contributed significantly to this personality profile. He also suggested that the injury would have had a greater psychological effect on the plaintiff than it may have had on another person lacking his pre-existing disability. Of course, it is also true that the injuries would have had a greater impact on the plaintiff's physical capacity than they would have had on a person without any other relevant disability. 29. In addition to these difficulties I am obliged to take into account the likelihood that the plaintiff would have developed low back pain at some stage because of the gait which his pre-existing disability forced him to adopt. He had experienced an episode of low back pain in 1984 which was apparently not attributable to any accident or other cause that the plaintiff could identify. Dr Newcombe expressed the view that his gait could have been responsible for that episode and that on the balance of probabilities he would have been a candidate for back pain of some description because of his quadriparesis. 30. It is by no means certain that his present condition will be permanent and there is some prospect that his pain may be alleviated by cortisone injections. The plaintiff has not been willing to accept treatment of that nature because he has a phobia about injections. Having regard to the evidence of his psychological state and the fact that he was seeking assistance from Mr Petroni to overcome that phobia as early as 1996 I am not prepared to find that his refusal is unreasonable. On the other hand, it seems to me that I am obliged to take into account the likelihood that he may be able to accept that treatment and that it may significantly reduce his symptoms. 31. In all the circumstances I award the plaintiff the sum of $40,000.00 for general damages. I allow a further sum of $2,330.00 for interest on the component of general damages awarded for past pain, suffering and disruption of the amenities of life, which I have assessed as $25,000.00. 32. Any estimation of the plaintiff's economic loss must necessarily be attended by grave uncertainty. His evidence as to when and where he had worked was extremely vague and he was unable to say what his earnings may have been in any given financial year. There is evidence that during his employment with the third party he earned $11,214.00 net during the year ended 30 June 1993 and that he may have earned slightly more in the following year. Mr Lunney used these figures to support his submission that I should use a figure of $215.00 per week as a basis for an assessment of the plaintiff's past loss subject, of course, to an allowance for subsequent earnings. The plaintiff continued with his employment with the third party for about 18 months after the accident and then had several further short periods of employment. M Lunney submitted that his post accident earnings were about $28,500.00 but that if he had remained in his employment with the third party he would have earned about $53,000.00 during the period in question. 33. As Mr Stretton pointed out the figure of $28,500.00 does not take into account any income for the period between November 1997 and March 1998 when he was apparently in employment but was unable to provide any information as to his earnings. The comparison also fails to take into account the fact that his employment with the third party was on a casual basis and that given the plaintiff's past employment history, his disability, his limited education and, perhaps, psychological vulnerability, it is by no means clear that this employment would have been sustained consistently throughout the period in question. 34. In the circumstances I think it is appropriate to accede to Mr Lunney's submission that there should be a buffer in respect of past economic loss but it must be less than that for which he contended. I allow the sum of $10,000.00 and allow a further amount of $470 in respect of interest on that sum. 35. The assessment of an appropriate allowance for future economic loss is attended by even greater uncertainty. I accept that the plaintiff is presently unable to work but, as I have indicated, the evidence raises real doubts as to the extent to which the plaintiff would have sustained his employment even if the accident had not occurred. Furthermore, there is a real prospect that his symptoms may be alleviated and that he may ultimately be able to return to the workforce. I allow a buffer of $30,000.00. 36. Out of pocket expenses have been agreed in the sum of $8,075.45. 37. There will be judgment for the plaintiff in the sum of $90,874.45.
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